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Julian Wireless
4193 W Broad St, Columbus, OH 43228, United States
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Julian Wireless
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Re
Review №1

He is so nice and super fast and very reasonable priceI change my phone screen in 10 minutes

Th
Review №2

The guys here are very respectful! I had a water damaged phone that they could not fix. But they were kind enough to share the details of everything they tried in the attempt to save it. I know it has to be very difficult to make those calls, but the guys here did great! Thanks so much for trying and going beyond in your explanations! I highly recommend them as they know what they are doing! 5 🌟

LJ
Review №3

I’ve used these guys around a dozen times for repairs, (I have 3 boys…) They always complete the repair by their quoted time, and I’ve had zero issues with their work. Very satisfied customer.I’m going to drop in to price out a used, unlocked device and see how good the retail side is.Service however, very reliable & great quality. I would recommend.

Ah
Review №4

This guy is quick!!! was not even 10 minutes

Ja
Review №5

Not very helpful. Been waiting about, oh I don’t know, like 3+ months on a phone call from them for a quote on fixing a laptop screen. But hey, I’ve taken the actual laptop into the gentleman and he couldn’t even turn it on 🤷🏻‍♀️😂🤣. They were supposed to be getting ahold of whoever made my computer I guess because when they look up my laptop it’s a “touch screen” but I can assure you it’s not nor has it ever been. Just horrible service. They’re nice, but not helpful.

Ma
Review №6

He made it right and fixed my phone 💛💛💛 thanks guys ☺☺☺☺ great shop here

ja
Review №7

Went in and was working with manny great guy great service very fast work gave me the best price after calling around all day!!!!

Je
Review №8

Kinda cheap when buying phones from people but other than that good quality electronics

So
Review №9

Their prices on phones are cheaper than Amazon and Ebay, highly recommend

ca
Review №10

Excellent service my phone was repaired in less than 1 hour

Hu
Review №11

Fast service, affordable prices, great staff

Fa
Review №12

Fast service and affordable prices

Mu
Review №13

Love love their AMAZING service and awesome prices!

Sh
Review №14

Good ppl and fast service

It
Review №15

They have my loyalty!They always take care of my needs with these phones..very friendly and awesome customer service.I drive from Reynoldsburg to this location just for the service. Very good people! Go check them out for your mobile phone needs!!!

Mv
Review №16

They have everything for a reasonable price

Na
Review №17

Really great place with good deals on phones. I have been going to this place for a few years now. Love them. Wouldnt go anywhere else. Any assistance I need, they always come to the rescue! Great customer service and very knowledge!

Mu
Review №18

Ebrahim brought my dear phone back alive when others couldnt! Amazing place, wonderful atmosphere, pretty much open all day, and low prices!

Ni
Review №19

Quick service. Nice guys

Ni
Review №20

I was told 30 minutes, it took maybe 15 minutes, the screen looks and feels oem, and gave me a great deal on a new case and glass screen protector. They was very friendly and I definitely recommend coming

Da
Review №21

Prices are too high don’t go here

ju
Review №22

This is the best place ive gone to by far. Great costumer service really friendly people, and they did the job in almost no time. I know this is the place to go to now

Al
Review №23

Fast and affordable prices

Ma
Review №24

Fast and cheap prices

Me
Review №25

They fixed my phone for less than 20m !!!

Ma
Review №26

These people always have my back no matter how bad my screen is they always fix it and give it back looking brand new. Best place ever and their prices are the best too

Ad
Review №27

Very fast and friendly service...great price to fix phone, I had old iPhone se.

th
Review №28

What amazing customer service! Fast, prompt, and extremely reliable. I was amazed at how quick and easy the whole experience was. They were able to fix up the iPhone in no time, all while providing the nicest customer service. So happy with my experience. Will definitely go back here.

ka
Review №29

Fast service

Ne
Review №30

Quick service

Y
Review №31

Excellent customer service 👍

Al
Review №32

Stopped by yesterday due to batter iPhone that was replaced her being defective. Julian said the batter was over charged.. I called Apple and they said this information was false. The battery was defective.. long story short Julian hustled us into another battery. Charged me $40.00 for the new batter and less then 5 minutes to replace. Battery cost 9$ online.. overall expensive and dishonest service provide. In my experience I recommend going somewhere else.

Jo
Review №33

Went to julian wireless for a screen repair, service was quick, they got it done for less than 10 minutes, highly recommended

Mo
Review №34

Love the new location they moved to, not to far in the same Plaza, I go to both location, both stores do any thing you think about regards cellphones and computers, professional staff

Al
Review №35

Really nice place. Clean. Soft music. Quiet. Professional and overall it was a pleasant experience. They did a really amazing job with my screen replacement. I highly recommend this place for any iphone, iPad or Mac repairs. Thanks again guys!

Ri
Review №36

These guys are excellent and affordable in helping me repair my iPhone. I’ve been going here for years now even before they moved to this location. They were fast and friendly and even gave me some cold water to drink while I waited to get my iPhone repaired. They usually have most of the parts in stock also. Highly recommended.

as
Review №37

Great work and great service. Very friendly and willing to make sure customers are actually satisfied, was offered a free screen protector and the owner himself was there to answer or address any questions. Good quality work as well, will definitely go back.

ro
Review №38

I had the most amazing experience at this local iPhone repair shop. They were so accommodating and they made sure to give the best customer care. They went above and beyond to make sure I received the best quality care and I did. I recommend this place to anyone for all the iphone related needs and repairs. Ive been to other places but no where else caters to their customers the way they do.

Ma
Review №39

Good people, and fair prices

mi
Review №40

A very quick and easy service. Picked up the phone as it could not be repaired at the resort and returned it good as new within 2 hours. Truly top rate. Would thoroughly recommend these people if you need a phone repair if you are in columbus

Br
Review №41

The gentleman I worked with was really nice and was very knowledgeable. Answered all my Questions and fixed my phone. The repair looked fantastic. Highly recommended.

Fr
Review №42

Great cusotmer service, they fixed my iphone 11 for less than 30m, and they gave me a free glass protector, 👍

Os
Review №43

Is good

Aw
Review №44

Quick service, they fix my internet on my phone with no charge, thank you guys,

Ma
Review №45

Service is great! Very friendly.Told me when parts would be there then went and got them installed in under 30 min.

ge
Review №46

Great place to buy or fix phones! Julian and his team work hard fast and passionately to provide excellent phones, repairs and fantastic prepaid phones to the good people of columbus city! If you have a phone emergency he will always take great care of you!

ja
Review №47

Ive been to both locations for my iPhone screen repair and am very happy with the experience! Thank you guys

Ab
Review №48

Great service, affordable prices on repairs and phones, excellent customer service

Mi
Review №49

They have good product at a reasonable price. I bought a used iPhone and were pleased.

Li
Review №50

The service was great, i called ahead to get my screen replacement for my iphone, was told it would be $60, it was $60 on the dot, the man was very friendly, and my phone repair took only about 20 minutes, very satisfied

Vi
Review №51

Fast services, and affordable prices, good customer service

Ni
Review №52

I bought a iPhone 7 from here 2 and a half months ago and it started havin over heating problems temp cool down phone would pop up and the phone wasn’t even hot I took it in to ubreakifix and it turns out they gave me a “ refurbished “ phone that had missing screws and panels for the screen and the motherboard was all messed up the only thing that wasn’t jacked up when I bought the phone was the new battery they put in it I do not recommend this place at all

To
Review №53

I went there to get my iPhone XR fixed and they figured out the problem and repaired it almost instantly! Customer service is excellent here.

ah
Review №54

Great place to buy or fix phones! Julian and his team work hard fast and passionately to provide excellent phones, repairs and fantastic prepaid phones to the good people of columbus area! If you have a phone emergency he will always take great care of you!

ad
Review №55

Really cool place. Walked in with what I thought was a really quick fix. they helped me out, was professional and really cool event gave me some tips to help prevent the problem from happening again. I recommend this place for any problem with apple devices

Ma
Review №56

Never been there, but I had issue on my internet, went there they fix it with less than 5m, and guess what they didnt even charged me

sa
Review №57

....but EXCELLENT at wasting my timeStrike 1: Back ordered the part WITHOUT consulting customerStrike 2 : It ended up being the WRONG partStrike 3: Told parental that calling HTC was the only way to fix phone [Im not that stupid]Went to CPR later that day...phone was fixed the same day....FOR $15 CHEAPER AND A BETTER WARRANTYLesson: Be wary of any establishment thats still uses a receipt book. doesnt accept credit cards, and has no actual website in 2014.

Da
Review №58

After receiving excellent service on my first visit to have my Note 2 unlocked, I returned with my fiance to purchase a Galaxy Note 3 an an iPhone 4 for his daughter. I was told that the Galaxy handset was brand new, and it did appear to be with all of the factory stickers visible. I was given a charger in a box and no box for the handset. OK, fair enough, didnt need the box anyway. My problems stems from the fact that the charger I was given, Im told, was an aftermarket charger that can damage my phone, which brings about my next problem. My charging port is loose and that specific charger NO LONGER CHARGES THE HANDSET. I went to AT&T and the factory charger works flawlessly. How was the phone brand new if it doesnt even have the proper charger? I have spent a LOT OF MONEY in this establishment, I dont deserve to be hustled. My fiance went back in and asked about the problem and was dismissed with the conclusion that It doesnt come with a box. Without a receipt, which they never give you, it is very hard to file a Better Business Bureau complaint. So Ive resorted to redirecting all prospective customers to Code Red Wireless, or to the beauty store at Hudson and McGuffey on the North side. Also, the gentleman that runs the grocery side has a rude disposition and acts as if hed rather be beating his head into a wall than to speak to you about the merchandise behind his counter. Sad that Im noticing thus business isnt upholding the integrity that I experienced at first. 👎

zi
Review №59

Great price on cell phone repair. very good service. Overall very happy

je
Review №60

Awesome service! I went into the store to replace my screen. Another place that I checked at I was quoted $245 plus tax for a screen, glass protector and a phone case. They stated that I needed to leave my phone there at 11:00am and that I would be able to pick it up by 5pm that evening. However when I searched on Google I came across this store location julian wireless. They honestly had the best costumer service and FAST. I was out of the store within 15-20mins. Also I was able to purchase a placement for my screen, glass protector AND a phone case for $135.00 WAY LOWER THEN WHAT I WAS QUOTED AT THE OTHER COMPANY.

Th
Review №61

Great communication when fixing phone and when they realized issue was not fixable, they didnt charge anything. Always have had a positive experience with them. The one criticism would be how long it takes to order in a part.

Am
Review №62

Got my phone fixed for less than 25m, great prices:)

Al
Review №63

Hands down one of the best places to get your cell phone repaired. Estimated time of repair was 20 mins to half of an hour, dude fixed it in like 10 minutes. Wonderful experience! I highly recommend

ss
Review №64

This shop does decent work but is extremely overpriced. Only would consider them as a last resort.response: Screen repair was quoted at $320 for a Note 5. Competitor did it for $240. They also were selling a note 5 for $475 when a competitor was selling one for $380.

El
Review №65

Shout out to Julians for staying past 9 to serve me and even gave me a free case.

Ha
Review №66

Gotta these people 5 start, i wishing I can leave 10 star instead for that quick service and great people working there, habe tried both location and people work there re awesome. Keep that good work guys

Ah
Review №67

Love this place . Cant explain how much these people saved me. My phone was in the water for 15 minuets!! Took it there, he did it 30 minuets!! I’ll definitely recommend this place

Sa
Review №68

Great service,affordable prices

Ki
Review №69

Very bad costumer service and very bad attitude, he think that he gives charity to peoples, i think that he dont know that when we buy a phone we pay for it so we have to make sure that we got the right thing not the worst phone ever with a very high price( i cant give 0 star thats why i gave him 1)

sa
Review №70

These guys are great! Quick to fix Reasonable and keep in contact with you so you know what is going on I would recommend to everyone!

Ma
Review №71

Awesome place. Tech knows his stuff and got me in and out in less than 15 minutes. Havent had any issues with my phone since.

ra
Review №72

These guys are great! Quick to fix Reasonable and keep in contact with you so you know what is going on I would recommend to everyone!

Ma
Review №73

Repaired my iPhone in no time. Great customer service. Will recommending all my friends and family to use Julians.

Sa
Review №74

SUPER FAST!! He had excellent customer service. The hour drive was worth it.

En
Review №75

Cheap prices, fast repair, will recommend all ppl I know:)

ha
Review №76

The staff is extremely professional and friendly and repaired my fiances phone promptly.

Ky
Review №77

Ive used them three times now and have been impressed with every visit. Totally recommend

Ja
Review №78

The employees are very knowledgeable and curtious

Ka
Review №79

Truth be told I come here every time I have a problem with my phones and tablets and have never had any issues at all. They give me honest service at honest prices and take the time needed to get the job done. ( thanks for abraham for throwing me a glass protecter )

Na
Review №80

Words cant explain how happy i am, kindly people and great service!! Thank you

Li
Review №81

Staff was friendly, knowledgeable, and fast. Premium parts quality as well. Look forward to conducting more business with them in the future!

Ka
Review №82

Cheapest prices that I found in the City, will definitely be back :)

Am
Review №83

Helpful staff. Will come back again :)

Pa
Review №84

Good customer service and excellent job

Pe
Review №85

Very good service and friendly guys. The best part is all their products and services comes with warranty

AU
Review №86

Got the hook ups!! Great cheap phones! Come check them out

Sh
Review №87

Got my phone fixed here and it was so much quicker than I thought it would be . I definitely recommend this over any other place. Thank you

Yo
Review №88

Best service, The people are so nice and so helpful and I would recommend this over anything. They got everything done fast and it was a great experience.

Ed
Review №89

Great prices, great staff, worth drive 45m to get here.

Em
Review №90

I brought in my iPhone 6plus to get the screen fixed. I was very happy with my experience, the phone was fixed in a hour and was only 150$ . I was told by other places it would cost $250 or more and I would have to leave my phone for a couple days . so needless to say you guys got my business . thanks a lot ... o and they fix computers so I will be bringing one of my laptops in.

Ju
Review №91

This storefront looks a little sketchy (the sign says Julians Foods, not Julians Wireless), but dont be deterred! The guys in the back know what theyre doing. They replaced my cracked iPhone screen in about 20 minutes. I called around before deciding where to go, and they had the lowest price and fastest service.

Review №92

CHEAP PRICES ON SMARTPHONES AND REPAIRS, WILL RECOMMEND MY PPL

Re
Review №93

ABSOLUTELY THE BEST. Literally fixed my phone in what 10 minutes

Ty
Review №94

Was in a hurry, so I call and ask what time do you open on Sunday? 11:00am just like it says here.So I get to Julians Foods and see no one in the little back corner where Im assuming he works. I ask the store clerk where he is, he tells me sometimes he shows up at 11:30. with an attitude pretty much saying leave me alone.Well thank you so much for wasting my time.I will gladly be taking my business elsewhere.

Ch
Review №95

Had to replace a screen. He had to order it. Went to pay. Only does debit. Waste of time

Fe
Review №96

Wonderful staff working at julian wireless, keep it up guys. Thanx for fixing my phone that quick

In
Review №97

Great service, iPhone 7 screen repair done in less than 30m, man I cant beat that

Es
Review №98

Good people, cheap prices

Ha
Review №99

I went there yesterday and the guy that works there was very helpful and have a really cool personality Im definitely coming back.

Mo
Review №100

They helped me to fix my phone over the phone, they saved me a trip to drive to their store when it was snowing, highly recommended :)

Information
17 Photos
100 Comments
4.5 Rating
  • Address:4193 W Broad St, Columbus, OH 43228, United States
  • Site:http://facebook.com/julianwireless
  • Phone:+1 614-745-3602
Categories
  • Cell phone store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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