Fast easy service! Was not crowded took maybe 15 minutes to get a SIM card and service started. Customer service was very helpful!

Shocked at the miss information and disrespect from employee who goes by the name of Day kiwanda. I cant not understand why Cricket would have hired such a bad employee to represent their company. I will never go to the Cricket store located at central point again. Also this interaction prompts me to somewhat rethink Cricket as being my Cell provider . This employee needs to be fired. I too would go to negative zero stars if it was available.I visited store because i needed a phone to get me through until I could purchase a galaxy s20 Fe. I was told that the one they had was the Galaxy s20 but not the Fe. I asked if I could look up Crickets website on the demo phone and was told No the demo phone were not connected. I proceeded to give it a try and I was able to look up the Cricket Galaxy s20 Fe when I was told by the employee that if i tried to order this on-line that the phone may not work with the Cricket network. Cricket has been having issues with that model and that Cricket does not grantee that it would work . I then asked about the cheapest phone i could straight up out buy to get me through a week or two until i could upgrade to the Galaxy s20 Fe. I was told that i could not see the phone and then directed to looking at her computer monitor to see details of the phone. Know that i have difficulty seeing and she was no help to my disability. There are other things we spoke of that I have not listed here which were all miss represented. While i was trying to figure out the specs. another person walks in and at this point the employee starts to be come disrespectful and belligerent to me. I feel that her change in demeanor was to belittle me. when this happened i just walked out. this all happen on 7/24/21.

The guy that waited on me was very helpful and very polite

Excellent customer service. I was going to stop shopping here and shop at different Cricket store closer to my new address. Then I realize that this location is friendlier, more dependable, and worth the slightly farther drive! Better customer service than some of the other nearby pre-paid competitors also.

Would have given zero stars if I could! First- I called before going to the store to see if they had the phone we were interested in and was told they had it in stock. 20 minutes later, We arrive and they don’t have it anymore....no big deal. We went with another color. Second- the two gals in the store- one was apparently a trainer and the other was on her phone the entire time we were trying to set up a new account. She put a screen protector on the phone that we didn’t ask for, and I thought perhaps she was throwing it in for lying to us about having the phone we wanted. But no, we were charged $20 for it! She was rude to us, rude to the other worker and had the audacity to tell her boyfriend, whom she was on the phone with that she didn’t know why she wasn’t being considered for the store manager position! I wanted to tell her why, but was just ready to get the heck outta there at that point.

Fast service

OMG best seller in the world Go to Paola Valentin!!! She is gonna help you! Greatly

I love this location. We have been going there since they opened. Very friendly, personable and make you feel like you are hanging out in your familys living room. Always great to see them!

Service is good and the people are friendly

Great place for cellphone service

Avoid this store like the plague. Called with a problem with my phone when unable to reach anyone on the support line. This lady interrupted me telling to call the support line. I started to tell her I tried that and she put the phone on the counter. Then picked it up and said well Im waiting. When I tried to say I was already frustrated she just hung up. I called right back and she answered the phone Im sending you to support... Sir in a very condescending way. Wow cricket. Way to smear whats been til date a pretty satisfactory experience. Go down the street to a different store and hope you never need any support with your devise.

So far this phone is not as bad as projected. Staff was helpful. But i had to stand there for 4 hours. They definately need a manager on site at all times. Not just ahen they ca them and track them down. Or they need more privileges. Either way, Im partially satisfied. Thank you.

Greatest store to go to!! The customer service is so awesome! Rich was so helpful and super nice! If you ever want to switch from another service go to crickey on w mound street and ask for Rich!

Rich is the man to see at cricket. Hes very professional and helpful. Plus i got a great phone.

Avoid this store,Ive dealt one employee who claims to be the manager & another one who claimed to be an owner of the store who are both rip-offs. They ripped me off and am disputing their charges right now and I have reported them to cricket corporate who wont help and Ill have to Port my number to another wireless carrier!!!!!!!!

Great customer service . Any questions I had were answered, as well as anything I needed help with they were very helpful . Very friendly and polite . The employees at Cricket on Mound street were above all just a great helping hand.

I was very very well pleased with Trey & Jasmine for their excellent customer service its the best I have ever received for ANY mobile center Thanks so much Cricket Pastor Woods

Cricket is the best!! If you need anything go there and ask for Rich! He is the best!

Customer service was great and made sure I was satisfied before I left! I was very pleased thank you CRICKET

Trey is amazing and the only person that we deal with when coming to cricket. He has amazing customer service!!!

Love the service always helpful and always really nice when i go in. Love the people that work here at this location.

The girl that was there was very nice and attentive!!

Getto store

Jasmine was very helpful and always has a beautiful smile on her face.. She deserves a raise!

I was having the worst day until I came to this store. Trey and Jasmine made my experience with Cricket pleasant and uplifting... With the soundtrack of Mulan playing, next time play Kidz Bop...

They r the best love cricket been with them for a long time

Stopped in to learn how to configure my keyboard settings and add widgets to my home screen. Mgr Rich was very helpful and patient.

We went to cricket on mound at. The shop was clean and the service was great and rich great service and took time and he explained everything!

Great customer service. Trey is awesome

Aweful place was dirty and un professional would neever go back

Tanisha and Ray are awesome They keep me coming back

The people were really nice.

That store smelled so good and the service was great!

Pretty cool people no pressure to purchase anything.

A little scary but good service

Tanisha was a big help! Such a great experience

The workers here are very nice and helpful!

Sales reps are very very friendly impatient when you come in and dont know what you want the assist you in any way they can

I dont understand what I have unlimited minutes at the $40 a month that I run out of time before 2 weeks of the month even gone

I dont know how this place was because I was not at Cricket Wireless at all today Google must be smoking meth I was at the eye doctor and that place was lovely thanks for asking

Great service he done a great job

Glad I dumpped them.

Very very professional both jasmine and Mohamed were helpful !!!!!

Helpful staff and quick service!

Man the guy Trey really hooked me up!!!! Loved it

Stopped in to buy a battery for my phone got poor service

Good service everytime I go to Cricket Wireless

Trey is geat at his job!

Rich is the man to see at cricket. He helped me get two phones for the low. Hes very professional.

Great customer service, helpful, knowledgeable about their products

Jasmin was very informative and helpful.

The service is great! 😇💖

Great store, great service!

Staff is very biased as who they like to help and when.

I just wanna say it was like a party in there when I came in there. Im not even with Cricket, but Trey got me convinced to switch. Ill be switching soon

Could have better deals

Tanisha was a big help, great service

Love the people and employees, and love the service

Very helpful customer service

Rude salesman plans too expensive and junk phones

Tanisha was extremely helpful!

Great service

Great location and service

Tanisha was great:)

Ok

Great service

Helpful

Awesome!

Great service

Its what youd expect

Cricket is really good

Jasmine is the bomb!! Come see her n she will get u right!! Thanks ladies!!

Great!

Friendly staff

Stupid

Good