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Bexley Motorcar Company
2253 E Livingston Ave, Columbus, OH 43209, United States
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Bexley Motorcar Company
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La
Review №1

This is my second time I purchased a vehicle at Bexley Motorcar Company! They are very friendly, thorough, same day approval and professional!Plus their vehicles are top quality, up todate, clean, and very reliable.They get 5 ⭐️ ⭐️ ⭐️⭐️⭐️I would recommend them to any consumer looking for a great dependable automobile !!!!😀(Mask Required)😷

Ma
Review №2

Great job guys, especially Hank, was very patient with us and we ended buying a Honda pilot from Hank. I would definitely buy from them again!!

Gl
Review №3

A1 across the board. Bought a beautiful Lexus from out of state and everything went smoothly. Worked with John and he was excellent from start to finish.

Mi
Review №4

Natalie really helped me in financing my first car. Being young and not having many options it was great to have Natalie there taking every step with me and helping me weigh my options. I truly couldn’t have done it without her! I love my new car and I highly recommend for anyone looking for a first car to build credit.

Ch
Review №5

If you desperate tp purchase a car and willing to pay for high mileage used cars with high percent interest rates and work with salespeople who know you maybe desperate. This the place to go. Not unlike most used car places.

Eu
Review №6

I would have to say the dealers at Bexley motorcar Columbus was very polite. And generous they care about your needs as far as transportation I tried other places and was not helped they try to put me in a another car that I did not want but thanks to Bexley Motors car company they put me in what I wanted and Im truly thankful for Hank the man who helped me get my truck thumbs up buddy thank you everyone at Bexley motor car have a wonderful year

Ja
Review №7

John was great. Actually everyone there were really awesome. I was very pleased with the experience and would definitely go there again.

Ra
Review №8

Great dealership! I was able to get a car in the end. Everyone was friendly and made me feel welcome. They were patient. I didn’t feel pressured at all and the salesman really cared about my situation. He helped as much as he could and gave me the best deal possible. I am very thankful for them!

Ni
Review №9

Fantastic dealership to purchase our son‘s first car from. Excellent sales from John Cowan! I highly recommend Bexley Motor Cars

be
Review №10

My thanks to John and Ed for a great buying experience. No pressure and answered all my questions in full. I was trading in a leased vehicle and they even got answers I couldnt get from the originating dealer. Highly recommend.

Am
Review №11

John Cowan was absolutely amazing! The process was seamless and he was very honest and helpful! Thanks again John!

At
Review №12

After a months long search for the perfect car, we traveled from Dayton to Columbus. John Cowan was an honest-to-God dream. We’ve had less than savory experiences with dealerships, and both my husband and I are very hesitant when dealing with salespeople. The finance manager was able to help us out with a great rate, even though I had totaled my van right before Christmas and the loan company hadn’t received the payout from our insurance company. All in all it was a very pleasant experience, and I HIGHLY recommend Bexley. Ask for John. He’ll hook you up!

Ji
Review №13

Love this family-owned business! Great used car selection at very fair prices. I was in and out in under two hours and drove off with a car Im absolutely in love with! Trade-in was more than fair and the whole process was low pressure and actually very nice! Who can say that about a used car dealer?? Wonderful, 5 stars!

Sh
Review №14

I went to this dealership on Saturday May 8th and left with a beautiful well taken care of Subaru Impreza. They make you feel right at home and Hank is the best! I would definitely recommend this dealership!!!

is
Review №15

They will put you in a car! Thank You!!! I love it! It was awesome service when some places were not available, easy to get to, which is important when you NEED a car, online shopping was awesome also, great pics online and buying process, good hours and great assistance!

Al
Review №16

Great place, great service and very friendly staff. Salesmen are not pushy and are willing to listen to customers.I bought my first car at Bexley Motor Company and I’d definitely recommend them to anyone looking for an affordable car with a limited budget.

ga
Review №17

Beware to out of state buyers, they will drag their feet and still not fill out the the paperwork properly needed for transfer. After the sale they do not care !!

Am
Review №18

Friendly people and a nice selection of used cars.

Sa
Review №19

I love everyone at bexley motor

Je
Review №20

Had a great experience with them. The staff is awesome and very helpful recommend people going there to get a vehicle 💯.

De
Review №21

I want to thank John Cowan for being honest and helpful. John Cowan help me get in a great vehicle. He was very patient and he have great customer service experience and least but not last The finance manager was able to help me out with a great rate and I HIGHLY recommend Bexley. Ask for John. He’ll hook you up!

Be
Review №22

John Cowan was incredibly sweet and forthcoming with both me and my mother. He was very helpful and got me in the very day I was approved for my dream car, and made sure I got to leave in that car :) My mom, who has dealt with many a crooked car salesperson, remarked, That was actually a good one.

at
Review №23

I wish I could give a better review but Im really not that satisfied with the SERVICES. I will say everyone seems pretty friendly. Another positive is they have really nice cars. My personal experience with them... I purchased a SUV from this lot on 12/05/2020 the SUV is nice. I noticed an issue with the heat where it only blows out hot if Im driving. I called the lot scheduled an appointment had my friend bring the car in as I had to work. My friend called me when she got there and told me they said they didnt have an appointment for me when clearly I called the week prior to schedule and made sure my friend was free as well. They said they would try to figure it out after a short back and forth discussion. Literally about 5 minutes after I left I received a call from Natalie who told me she didnt see the issue the heat was working. I explained to her in detail what was going on she then said we will let it sit for a few hours to let it cool then check at that moment I knew nothing was going to be done seems how they said they were closing early well I guess not sales but services was. I then just took off work because I needed issue fix seems how there was previous minor things I just let go. I picked up car and NO ONE seemed friendly or willing to help get issue resolved got a copy of my extended warranty and they said yes sure you can take it to Nissan. Took to Nissan showed paper and the guy basically was just like whats this. So now here I am again going to a different Nissan for them to check out car and the issues I been having within the first two weeks of getting car. Today makes a month and 10 days since I had car still havent heard from dealership at all no follow up or anything. And here is to my final part on why I gave low rating and I probably wont be suggesting this lot to anyone. The SUV I purchased was listed for around 14k once they did my paperwork I looked the car selling price was 19k I asked why was that my sales guy specifically said because we giving you 3k for your trade in and my trade in is not that much at all so they up the selling price of the car which 19k minus the so called 3k for my trade in still gives a way HIGHER sale price of the car. This to me was so distasteful and if I had knew better and knew that I would get the treatment im getting now I would have went elsewhere. That statement to me made no sense at all. Again I say my SUV is a nice looking SUV drives ok for the most part but hey I signed so gotta deal with it no matter what. Not happy about the services at all. Anyone car shopping please please take your time salesman dont care they just want the sale. O and on top of my trade in I still had to put 600 down

Ma
Review №24

We had a great experience working with the team at Bexley Motocar. They were friendly, fair and easy to work with. We bought our first family mini van from them and look forward to working with them in the future. I highly recommend checking them out if you are looking for an excellent used car!!

Ma
Review №25

I really lucked out finding the truck I wanted just down the street, but I also lucked out where it was. We called ahead for better pricing and John Cowan did that over the phone. Negotiations done. When we arrived, a salesman told us he’d get the keys and move the truck to keep us from getting into the snow, then John Cowan came out, and immediately asked if I wanted to test drive.Inside, we couldn’t have been any happier. We already agreed on the price, so that was done, and also got a better interest rate without having to then go to our own place to finish paperwork, so it was all done right there. The family environment there made us feel comfortable and relaxed. Nothing but good things to say about John Cowan and the Bexley Motorcar Co. family.

Ic
Review №26

Went in to buy a car was told by the salesman hank that the vehicle was in contract to us called back to set up the appointment to sign paperwork for the vehicle they then I turn told us they sold the vehicle we were buying that we could Choose another vehicle I will not be doing business with this sad car dealer ship

La
Review №27

They were so nice! They helped me find a really good car and even helped my dad with a problem he had with his car! 10/10 would recommend

Hu
Review №28

Natalie was very helpful during the process and helping me finance my first car. Got a good car that should last for years too come.

Sa
Review №29

It was one of the best decisions I’ve made to purchase a vehicle from Bexley Motorcar Company. The staff is friendly, they detail cleaned the car spotlessly before I drove it off the lot. The paperwork and purchasing part was easy. AND Bexley Motorcar even went out of their way to find me a car just because I didn’t find one on their lot that I liked enough to buy the first time around. Thank you Natalie and Ed for your hard work and great customer service.

N
Review №30

This is a very easy car dealer to purchase a car. Hank (the person I worked with) is very responsive and accommodating. The car I purchased (‘07 Saturn Sky) looked amazing. If you’re in the market for a car and they have what you’re looking for I highly recommend stopping by and having a look.

Ya
Review №31

John Cowan is the best!!! Made the car buying experience easy and stress free. This man deserves a raise.

Da
Review №32

At first they tried 2 put me in a vehicle I absolutely did not want. I had 2 tell them I pass and will keep looking before they got me in the car I wanted at the payment amount I wanted. It would of went quicker and would of been less stressful and frustrating had thru listen 2 my wants and needs versus what car they felt I should have.

Ca
Review №33

Jesse Black here,, Ed at Bexley Motor Is AWESOME HIGHLY RECOMMEND!!! Hes honest and truly genuine and Doesnt sugarcoat ANYTHING!!! Also He WILL do his Best to get YOU the BEST RATE for you he can.Went today just to See if I could get a vehicle. And to my Surprise Ed got me into a vehicle and Driving Home TODAY!!!😁😁😁😁😁👍 VERY THANKFUL THANK YOU ED and Bexley Motor Car

Ar
Review №34

I’m graduating college soon and it was time to purchase my first car. Thanks to Hank and his patience and professionalism I walked out with the exact car I intended to purchase with a great deal. Maintenance and the owner were very thorough with checking the car and answering all the questions me and my dad had. This is my first car buying experience. I recommend this place to anyone looking for their first car.

Co
Review №35

Great buying experience. Hank and Natalie are the best. They set me up with a great truck and were very generous with my trade in. I will definitely tell my friends and family to visit Bexley Motorcar Company next time they are in the market for a new vehicle.

Br
Review №36

Natalie was absolutely amazing to help me and thanks to her and lucky timing I was able to drive off with an almost new 2021 Kia Seltos with absolutely no problems.I will definitely be referring friends and family to them in the future when they need a new car.

Ja
Review №37

Great friendly service worked with us to be able to get the car we wanted. Will use them again

Ra
Review №38

Always have had wonderful experiences with everyone here, they are thoughtful and very easy to work with. I recently brought in a Focus I had gotten from them roughly a year ago and Alex made it stress and worry free to trade it in. Such a friendly and natural person to be around, doesn’t make you feel like you’re just the “next sale.” I recommend them to everyone and will definitely return whenever I’m looking for another car in the future.

E
Review №39

If I am emailing you about a vehicle and state in the email that I do not want to apply because I do not want to do a hard pull on or against my credit report then, you Dont do it.That does not mean you do what you want and do a hard pull on credit. In which it just showed up you did.Suggesting to myself to do a pre approval instead of the credit application so it would be a soft pull, (exactly what you implied during the email) did not give you authorization to do a hard pull on my credit. I have filed the proper complaints against your company.

Ch
Review №40

Natalie was absolutely amazing! She made the process so easy and fast. This will be the first place I will visit when I need another vehicle. Thank you again Natalie!!

Ab
Review №41

Long live Bexley Motorcar Company!!It was a great pleasure in doing business with you.I was very excited when I was approved with the purchase of my first car in the same day!I highly recommend everyone to buy your cars from them. They will work with you in any situation no matter what!Please try them and drive off with your dream car today!Customer service was phenomenal

Al
Review №42

This is the 7th vehicle we have bought for our family and always a great experience. Fair, honest and good quality. The sales team are like an extended family for us too!

Th
Review №43

They have nice cars the staff is friendly. I felt they were pushing for a more expensive car and more money down...was told that was how Credit Acceptance works, but the lenders website says different... Guess Ill wait til i find a dealership that actually tries to help even when the situation is more difficult.

Si
Review №44

I am OVERJOYED with my service. I have always been a buy here pay here credit type. This is way better! I came in today with low hopes trying to buy a car they had for $3900. I left financed and in a 2015 instead of the 2007 I thought was the only thing I could get cash out!!! They talked with my kids and mom like they knew us FOREVER!! I highly recommend both Mr. Ed and Joe!

Na
Review №45

Overall, we had a good experience with Natalie at Bexley. We were very happy to find the car we wanted and even drove from WV to purchase. During the test drive we found a few missing parts (minimal) that Natalie was happy to replace for free. We got a decent deal...but we were a little disappointed that Bexley wouldnt fill up the tank of gas before we left. Its only $50, but we basically drove off with an empty tank and I was a little surprised when we were told that they wouldnt fill it up. They probably couldve done a better job at detailing the interior as well. Other than those minor issues, I think the company is great and they are very reputable. Im not sure why there are several reviews claiming Bexley is shady... but I would have to disagree. I would go back, and maybe next time theyll consider filling the empty tank of gas. 4/5 stars.

Ma
Review №46

After going to multiple dealerships and getting rejected due to me trying to buy my first car Bexley Motors got me approved instantly! I didn’t feel comfortable at other dealerships but thanks to Alex, I felt right at home and I’m glad I purchased my first car from them. Looking to purchase another car from them in the future!

To
Review №47

In 2016 I went to purchase a vehicle from there. I got a 2009 equinox. Natalie helped me with everything . Well in Dec 2018 my truck was totalled beyond my control. I went there two weeks ago and Purchase my second vehicle from them .. When I say I am beyond Pleased with this Company its a understatement... It feels just like a family when you walk through the door . She knew exactly what I wanted . Natalie made sure I was satisfied with my purchase. She is the best . Thank you so much Bexley Motors .

pa
Review №48

Very friendly professional staff and ownership. Made the buying process easy and stress free. Would definitely go again for my next vehicle.

De
Review №49

Great service, bought a 2008 van (fantastic shape, very clean) they just received in the winter. The air on driver side didnt work well but you definitely couldnt tell with it being cold outside. I brought it up and they got back with me immediately. They fixed it without charge.

Re
Review №50

Staff was really cool. Worked with Alex and Don. They were able to get me financing but the interest rate is ridiculous but thats my fault because I let my credit tank. My only complaints are it took almost 4hours to get it finalized. The price was 5495 but when I was presented the paper work the price was 6500 with the bottom line being Over 7000! I had to pay 1000 bucks for financing. They did give me an acceptable discount. I pointed out a door molding that I asked to be repaired but when I got home it was loose again. They put a piece of sticky tape on it but it didnt stick. Waiting to hear back from Alex for a solution. 4 hours It really should have been fixed right. They were eating some ribs that smelled amazing and I was so hungry.

Li
Review №51

Bought a Hyundai a few years ago for my then college daughter. Price was reasonable. Car has been fine, no major issurs. My daughter went to buy a new car and wanted to trade in the Santa Fe....and just now found out the car has a Salvage Title. There is no indication on the Title that is was a Salvage. Nor we’re we ever told it was Salvage. We won’t be back. This is pretty shady! Let the buyer beware I guess. Never thought to even ask that question about the Title.

Br
Review №52

They had just the car I wanted and Alex made sure that I was able to get approved to get it! He made the process super Easy and fast and had great communication about everything and A+ customer service, I love my car :)

Ed
Review №53

This was an extremely pleasant buying experience. Natalie was absolutely the best. When Bexley says they guarantee to put you in a regardless of credit, they mean it. While my consumer credit score was very good, I have never purchased a big-ticket item, so lenders were unwilling to take a chance, but Natalie scoured the state and found a bank in another county willing to and I now have a beautiful car. Fantastic Customer Service, from Natalie, her sister and father, all of whom treated me like I was the most important person on the planet. I recommend Bexley Motorcar Co., to any and everyone!!!

Ru
Review №54

Hank is the salesman that I dealt with to purchase my new vehicle he was very professional and kind and made it a very smooth process for me no hassels and was a pleasure to work with. Im very happy with my purchase this place has beautiful used cars and they work hard for you to get the top of the line . I will def be purchasing again in the future and I highly recommend them !

Ch
Review №55

Everyone was friendly and helpful... Alex was a huge help. Trade in value was a huge factor in me deciding to trade in for a new/used car and they gave me exactly what my car was worth.

Ch
Review №56

We have once again had an awesome experience with Natalie at Bexley Motorcar. We just purchased our 2nd vehicle from them this past Friday and couldnt be happier. Natalie was super patient with us letting us test drive several cars until we found just the right one that fit our needs/wants for our family. Natalie was also super sweet and accommodating to our kids during the paperwork process. My husband and I highly recommend Bexley Motorcar to anyone in search of their new ride! Their selection is amazing. Thank you so much Natalie and staff for all of the time and effort you put in to make our car find and purchase happen. It is greatly appreciated!!

Ma
Review №57

Bexley motorcar dealership has been by far the best experience ever. Everyone was respectful, it was a fast service and the price was amazing. I love my car they really know what their doing they keep it real with you and you leave out of their with a smile on your face. Best dealership by far thanks Jeff Grosser.

Ka
Review №58

Nice is Ask.e.exlerkence was Great. This was .y ze one time. Uyinv a vebi me a d ea h time cina koltions was good. I would recommend that you experience a great experience from dxley automotive sales

Mo
Review №59

Totally speechless. Great vehicles to choose from. Love the professionalism along with great customer service. They listened to my needs. Thank you Natalie. You are truly a Blessing!🤗

Cl
Review №60

I’m very satisfied with everything, Alexander was the person that helped with the process of purchasing the 2013 Honda Crosstour, he was very communicative and work with us to the best of his ability I definitely will recommend bexley motorcar co!!!

Ni
Review №61

Hank and the rest of the team went above and beyond for me and my family.

Kr
Review №62

Natalie is very sweet ! Cant wait to go back and pick up my lil vroom vroom!

ci
Review №63

Just purchased our vehicle from Bexley motor car. We are very pleased so far with our purchase. Ed was great, so friendly and accommodating, we came in from outta state not only did Ed and his staff stay open late for us he also helped us with directions to airport and hotel. What a nice guy! Thanks again Ed.

Ge
Review №64

Alex has great customer service skills and has a friendly personality that will make you laugh. Quick and easy process, I’m satisfied with the service.😊

Br
Review №65

I have nothing but fantastic things to say about Bexley Motorcar Company! I walked in knowing exactly which vehicle I was looking to buy. They provided me with all of the information that I needed and were super friendly. They worked with me to get me affordable payments with a low interest rate as well. Ive had the vehicle for almost 2 weeks now. Im so happy that I went to Bexley Motorcar to purchase my first vehicle! Great service!!

Ma
Review №66

Very happy to let me and my son check out the truck and test drive it. Even wanted to see it after I put the new tires on. Nice people.

Te
Review №67

My experience with Bexley Motor car was Excellent you Hank you are a great salesman, 🙏🙏👊🏿

Si
Review №68

Is I could give a zero review I would. One of the salesman, might be the boss is so rude he is unprofessional, he stayed to make paperwork after closing hours to check what the price we could get. The price was outraged and we were not going to pay that amount. The man got mad and while we were leaving he started talking about saying cuss words about us and maybe he thought we didn’t hear but we did. So being the nice person I am I only opened the door again and said “that is very rude, sir” and left. Not a good experience not going to lie. Don’t recommend.

Er
Review №69

This place is amazing! They are all very friendly, but I prefer to work with Natalie! She’s the bomb! Go there now and tell her that Erica sent you! Thanks Natalie for all that you’ve done for me. I really appreciate it!

Ke
Review №70

Had a great experience buying from these guys. Jeff made the process smooth and pleasant. They gave me a fair price on my trade in and I got a great vehicle! I would definitely recommend this place.

Do
Review №71

Very nice people

co
Review №72

They sold me a car and within 8 months the engine died. Now I’m stuck with a voluntary repo on my credit because I obviously wasn’t bout to keep paying for a car I couldn’t drive. Very unsatisfactory. I feel played & im livid about my credit.

Go
Review №73

The absolute best used car buying experience in town. We have purchased several vehicles from Ed, & Natalie truly is a finance wizard. They treat you like a best friend from the moment you enter the building. Wont shop anywhere else for our used vehicles.

Ca
Review №74

Super friendly! Loved it here, Alex made everything stress free and easy for me totally recommend.

Ko
Review №75

They helped me get approved for my first vehicle 😁 super excited we got ahold of it before someone else did.

Sh
Review №76

I had exceptional service at Bexley Motorcar! Each and every member of the team treated me with respect and they made my experience stress-free and hassle-free. Just out of college, I needed a professional car to travel with for work- they made sure I received just that! The best part about my experience was how quick it was and how they worked with my very specific budget. This being the first car Ive ever bought on my own, I had a ton of questions, Natalie and Ed sat down and walked through every detail with me. I had a great bank approval (which was very important to me) and an amazing trade-in value for my old college car. I went with Bexley Motorcar because two of my friends had purchased their vehicles from there, who recommended it to me. I would recommend Bexley Motorcar to anyone who is looking for a great car without the hassle.

Al
Review №77

This place is super shady.I came with my friend to help him buy a car. They were total jerks through the whole process. Expect to wait around all day long if you want to purchase a car from here.In the end, my friend bought the car. It had a remote start button so it didnt need an actual key. There should be an actual key for emergency purposes if the batteries die. They sold him this car without the original key. When he asked for the original key, they told him to order it himself since he had already bought the car. Those keys cost upwards of $200. Thats terrible customer service. Why would anyone return here? They clearly dont care.I also want to point out that this place preys on low income people. They push for financing options and they charge ridiculous interest rates. The finance guy was the biggest jerk and most abrasive employee we encountered.I really want to warn people about this place. Even if you see a car with a good price, please ask yourself if it is really worth the trouble to do business with them.

Ca
Review №78

I have been car shopping for months and promised so many different things..and finally I found a dealership where they got it done and kept their promise. I was treated with respect it was professional and as a whole and as a team they made sure I was happy that I was good when pulling off the lot. I love my car Thanj you To the owner, Natalie, Hank, and Joe and the other guys who had to make a last minute run to Napa lol thank you. HAPPY HOLIDAYS!!

Am
Review №79

I had a wonderful experience with Bexley Motorcar from start to finish. Alec took the hassle and frustration out of searching for the car I wanted, finding the features and price that I could not have done myself. Friendly, knowledgeable, no high-pressure sales – Alec, Natalie and Ed all contributed to my great car buying experience and I would recommend to anyone!

OU
Review №80

This lot always has nice cars. Good deals for vehicles. No hagglers here. They also make sure your buying experience is worth the car you purchase.

Gr
Review №81

DO NOT buy a car from Bexley motorcar, they sold my son a 2001 Accord for $1,700 cash, he drove it for 2 weeks, it is now in need of $4,000 of repair, the absolutely worthless Better Business Bureau say too damn bad thats the way it is. And before this I bought my truck there 3 to 4 months earlier it had a part under the hood that they supposedly replaced I ended up having to replace less than a month later they said they were putting new tires on my truck they put used tires on my truck that now need replaced badly. This company and its owner are Crooks.

De
Review №82

They were so easy to work with. They listened to my needs and did not frown at all. And, there lot was filled with good and clean cars. I would go back there again.

To
Review №83

I currently financed a 2013 Subaru I love my car very satisfied Alex he was very nice and honest up front with me and works with u long as u honest they will b too.Thanks a lot

Co
Review №84

I bought a 2009 Nissan Murano and LOVE it! Natalie was great! I told her what I liked in a vehicle and what I could afford. She knew exactly what to put me in right away! Gave me a few different choices and let me decide the best fit for me. Any issues or concerns I had when buying the vehicle were answered and taken care of right away. Im not fond of buying vehicles and Ed and Natalie are there to make you happy and provide a comfortable buying experience.

AE
Review №85

Great people.. Great vehicles...Great prices..glad I came here..In the future I will getting my vehicles from here..I would give them an A+

Se
Review №86

I must say that this company is truly for the people!!! I purchased a vehicle from them almost 10 years ago, which ended up being totaled after a severe winter storm. They were great then and theyre the same now!!! Everyday I head to work I stop for coffee across the street from the lot, and I scan the lot for something I may want to buy! Welp, yesterday was the day not expecting to purchase the car that not even an hour before i was looking at online!!!!! Ms. Natalie is the $&@%_÷^ best... ( that was a bad word) Lol. She helped me get the car that I wanted, with a little bit of her magic!!!! Great people!! Thank You, sincerely from the bottom of my heart!!!!

Jo
Review №87

PLEASE READ THIS REVIEW IN ITS ENTIRETY to understand why you want to do business here! This review comes months after our purchase so we could do an honest & accurate review.I have purchased several used cars in the past & this is the first place I will do repeat business with & recommend to friends & family! My wife & I was in the market for a car & we came across this lot online. We picked out several we were interested in & did our research to narrow them down. We called & spoke to a very polite & professional gentleman by the name of Alec. We met up to discuss the options & he was also interested in what we truly wanted in a car. He asked some questions as did we & yet again we narrowed it down. He wasn’t just trying to throw the higher priced vehicles at us, he made an effort to stick to our budget & get us in a car we would love. We narrowed it down to this red 2017 Honda Civic, which when we did more research they had it priced better than anyone in a 200 mile radius! Like most car searches we took the night to think, discuss & again look at more options. We chose to go with the civic that my wife fell in love with. Well if you know my wife when she falls in love with something there are no other options. Sadly the car sold the next day just hours before we were going to make the deal. Alec was aware of how much my wife really wanted that car & instead of trying to sell us a car we wouldn’t want or turn us away he asked that we give him a few months to find her a red Honda Civic with the same year, & same miles, & same price.Well he did even better, he called us 1 month later & said he has another red civic, same everything, even in better shape, & with even less miles if we still wanted to do business! This tells me how much him & his organization truly care about their customers. We did the deal & most importantly my wife was happy! Now we as used car buyers know sometimes things come up. We had minor things come up with the civic (& i mean very minor) which you won’t find during inspections over the next two months of having the car. Alec was quick to have us bring the car in on a schedule that worked best for us & fixed every little issue. This car he helped us find has been the best vehicle purchase we have ever done. We weren’t rushed to make a bad decision & we truly felt taken care of. We got our car with the best customer service we have ever had. I will be in the market again next year for my truck & my business will be coming back to Bexley. Thank you so much Alec for making this a stress free & easy purchase!

El
Review №88

Bought a car back in February. They were suppose to fix a couple things before it even left the lot. Had to go back up the next day because they weren’t fixed and “forgot” some of the paperwork. Still NO problems fixed!!! Now my car is in terrible shape, lots and lots to fix that the warranty all of the sudden doesn’t cover. This place is a joke and will be anything to put a dime in their pocket.

Be
Review №89

Great service!!!! Very nice staff and environment....

Ge
Review №90

Straightforward purchase experience. Car was pretty much what they said it was.

Al
Review №91

Ed, Natalie, and Alec were all wonderful to work with. They went above and beyond to be helpful, information, and get us into the truck we were looking for at the payment we wanted. Thank you!!

Th
Review №92

Excellent highly recommend anyone to go see and meet with Ed and his family. They are friendly and the service is great, clear, and serviced vehicles at good price.

De
Review №93

Mr.Hank Fully explained the process and allowed me time to ponder my decision~

Ka
Review №94

My sales man was very courteous and professional. They worked with me and I got the car I wanted. All the employees were nice, especially the finance department. Im happy to have done business with Bexley Motorcar Company!

ca
Review №95

Great people Great Service Great prices Highly recommend that you check them out first before going anywhere else. EXCELLENT just EXCELLENT

to
Review №96

I just bought an absolutely gorgeous 2010 Mercedes Benz 350 GLK 4WD from Bexley Motorcar. Ed and his family were great to work with, very friendly, honest, gave me a good number for my trade-in, they stayed late to complete the deal, and when I bought the car they all shook my hand and said welcome to the family! I would absolutely recommend buying here! I am very pleased with my experience!

Ca
Review №97

They were wonderful and helpful! If I need another used car they will be the only ones I will go to. Thanks guys.

Ni
Review №98

These people are the shadiest bunch of jerks I have dealt with in the 22 years Ive been an adult. They ran our credit, approved us for a loan, tried to switch us into another car, we left. They called us 30 minutes later about the car we wanted. I told them we made it home, we arent leaving again, we would be back to get the car the next business day. Came back the next business day, they sold the car. Tried to put us in another car. No thank you.Now I have an inquiry on my credit report and no car.Just say no to these shady sorry excuses for professionals.

Na
Review №99

I always go here and get my car done I love Bexley motors click fast and easy when its not a lot of people

Je
Review №100

My boyfriend and I purchased a vehicle from this lot, well kept suv. The sales rep Randy really helped us out- he was very committed. Nice place, they do everything they can to work with you.

Information
37 Photos
100 Comments
4.1 Rating
  • Address:2253 E Livingston Ave, Columbus, OH 43209, United States
  • Site:http://bexleymotorcar.com/
  • Phone:+1 614-231-7100
Categories
  • Used car dealer
  • Car dealer
  • Car service
  • Used truck dealer
Working hours
  • Monday:10AM–6PM
  • Tuesday:Closed
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–7PM
From the business
  • Identifies as women-led:Yes
Offerings
  • Buys used goods:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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