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Dennis Hyundai East
2900 Morse Rd, Columbus, OH 43231, United States
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Dennis Hyundai East
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He
Review №1

Wish I could give it a zeroBeen coming to the service department for the past month because my car has been making noise in the right tire and they couldn’t figure out what the issue was while they were doing research they messed up my dashboard which didn’t turn on when they gave the car back to me. 2 weeks after the entire system back up camera, heated seat are malfunctioning.To me, it s obvious that my car has been messed with by the technicians themselves. And they paid no responsibility for it.I would never recommend this place to anyone especially the service department.Yea

Ro
Review №2

Brent in sales and Khalin in finance were awesome! They made the car buying process easy and quick. I was in an out within an hour or so. They both took the extra time to help explain some finer details and made sure I was comfortable before moving forward with the buying process. If you’re thinking of getting a Hyundai I highly recommend stopping by Dennis East!

Ms
Review №3

If I could give them 100 stars I would!!! I had service done to my vehicle on 10/26/21. I ended up having a situation occur and the manager worked with me!! Chandler was the specialist that took care of me and bared with me through the whole ordeal! Never had an issue Happen like that before and they went the extra mile to help!! Thanks again!!!! You guys rock!!!!!Mikole

To
Review №4

Wonderful experience. Everyone from sales, management, to finance was great. Finally got my 2022 Tucson Ive been wanting. Highly recommend.

Di
Review №5

I’m late in writing my review, but I had the best sales person ever. His name is Brent and he was so accommodating and friendly. I was there past closing and he made it fun (even tho I was hungry lol). The finance gentleman was also very nice. This is the only dealership I would buy a car from, and I will always look for Brent at Dennis Hyundai East and recommend my friends to him if they want to buy a car. Best salesman ever!Mrs Byrd

Sa
Review №6

I had a great experience leasing a car! Brent made the process very easy and enjoyable. I highly recommend!

Ja
Review №7

After finding two cars in their online inventory that I was interested in, I was able to setup an appointment to test drive both cars the day of. Bryant was very informative and went above what I’ve experienced in the past by showing me under the hood and telling me about features that set the vehicles apart. The dealership worked with me on my budget and the process moved pretty quickly, especially considering how much paperwork is involved in purchasing a vehicle. Jeremy was our finance specialist, and not only was he very personable and easy to talk to, he was very good at explaining the options when it came to warranty and coverage. I never felt like he was trying to upsell me on anything and I walked away very happy with how things turned out. I would highly recommend purchasing a car through these guys.

Pa
Review №8

I had a great experience working with Brent Johnson. He is very knowledgeable with the entire product line and spent time showing us the features of the new Hyundai Palisade.He is very honest and is an exemplary person in his field. Thank you Brent for the wonderful experience. I would highly recommend him .

Av
Review №9

It is a very good place to shop for a vehicle.Sales personnel Brent Johnson took great care of me.So did the finance manager they were all great

Go
Review №10

Excellent service provided for the Tucson Ultimate vehicle delivered the vehicle on Time. I love the service provided and i went for the 2nd time.

Sh
Review №11

Excellent experience and top notch customer care. I was having a lot of difficulty in finding a car that fit my needs (and a capable automotive company able to provide decent customer service). I was fortunate enough to have the pleasure of working with Brian Ensminger at Dennis Automotive. Not only was he cordial and knowledgeable, he truly ensured that my opinion was valued when selecting a vehicle. The entire process to buy a car was quick, painless, and honestly stress free with them. If you are in need of a vehicle, I can’t say enough to look at this team first (and ask to work with Brian, if possible). Incredibly impressed.

Je
Review №12

Amazing experience all around! Brent was incredibly patient despite my indecisiveness and took his time making sure I ended up with something I loved. Brent was very comfortable to talk to, and made great conversation. I will recommend him to anyone looking for a Hyundai. Tyrone in finance was equally pleasant and took his time explaining every little detail so that I understood thoroughly. Very impressed with this dealership and absolutely plan on returning for my next Hyundai.

Do
Review №13

Dennis Hyundai of Easton the best. I recommend them from purchasing a car to total care through the life of your car. Honest great sales, collison and service staff to work with. They take care of their customers.

Al
Review №14

Extremely good care. Staff knew exactly what my vehicle needed and put together an excellent package, The work was done in a very timely fashion and the cost was reasonable.

da
Review №15

This is the second vehicle I have purchased from Brent Johnson @ Dennis Hyundai, and I couldn’t be more pleased. Every step of this process I was treated with kindness and respect. Brent was patient with all of my questions and best of all, honest. I don’t care for the traditional bartering approach when it comes to purchasing a vehicle. I prefer a much more factual and straightforward process - here is what I want/don’t want, here is the research that I have done on average cost and value of my trade, tell me what’s available. The excellent customer experience doesn’t stop at purchase, it was consistent throughout the entire life of my vehicle. Need a new car? Stop in at Dennis Hyundai, you will be glad you did!

Pa
Review №16

This was, by far, the best new car shopping experience Ive ever had. I drove 4 hours down to Ohio from Michigan to get my new Santa Fe. Terry Sopp was my salesperson. He was very knowledgeable and went out of his way to come in 3 hours early to meet me at the dealership to pick up my car. They told me the price of the car and that the only other fee was $285 and sales tax. I was certain Id get down there and there would be some hidden dealer fee, advertising fee, or convenience fee. But there wasnt. It was exactly as they said. Tyrone got me set up with the financing and Shane the Sales Manager came in and got me a break on the cost of a service contract. Thanks to you all!

St
Review №17

I came in looking for a brand new car and left with exactly what I wanted. There were no surprises, and everyone I met was willing to answer my questions. My salesman was Bryant, who had a calm demeanor and was informative at every turn. I also had the pleasure of working with Nancy, who made me feel confident in my choice at every turn. If youre in Columbus and looking for a Hyundai, dont go anywhere other than Dennis Hyundai. Theyre good car people.

Br
Review №18

Honest, friendly, and efficient. My time was not wasted, and I am completely satisfied. I look forward to continuing my relationship with Dennis, and I can see myself being a Hyundai owner for many years to come.

cy
Review №19

I made an appointment the day before and the service was express and well done. the guy who received me was very professional and explained everything to me

Jo
Review №20

Nathan and Kevin made the car buying experience so easy! Dennis Hyundai has beautiful cars, and great staff.

Ma
Review №21

Lovely experience! We loved working with Brent. He was so helpful along the way and we felt cared for by him. He was reliable, easy to get ahold of, helpful, knowledgeable. They dealership is very nice and you feel cared for every step of the way from when you walk in the door until you drive off with your car.

Ca
Review №22

I usually have a great experience here but unfortunately, not this time. I made an appointment intending to get my oil changed on my lunch break. The serviceman asked if I was waiting in the lobby and I replied, yes. He even mentioned that I was lucky to have beat their rush hour. I sat in the lobby waiting for my vehicle. Every person had been retrieved but me and another lady that had come in later. It had been 1.5 hours so I decided to go out to the service area to see if my vehicle was done. There was a group of workers hanging out and the serviceman that had helped me saw me, said oh, I have your total here, cashed me out and handed my keys. When I asked where my vehicle was, he didn’t know but we found it parked outside of the garage area. It appeared that my vehicle had been done for quite some time and no one came to get me to let me know. I wonder how long I would have sat there if I didn’t decide to go check myself. I understand things fall through the cracks and people get busy, however, the point of making an appointment is defeated if your customer’s time isn’t valued.

Ap
Review №23

A few months ago, I bought a Sonata from Dennis Hyundai. Honestly, it was the best car buying experience that I’ve ever had. I also love my new car. Brent was super helpful, knowledgeable, and let me do things at my own pace. It was a pressure free experience, which was greatly appreciated. I had already been shopping at a few other dealerships in the area and had been pressured and hovered over and hounded via phone calls and texts. I’d definitely recommend buying a car at Dennis and specifically from Brent because of the quality customer service that I received.

St
Review №24

I knew it was time to look for a new vehicle as my lease would be up soon. I had gone online to see what I wanted. I picked out a 2021 Tucson. I met a salesman Austin. He sat down and asked me what I was interested in getting. I told him and he brought the vehicle for me to see and try out. I was happy with it. He did what he needed to do and advised me of his findings so I could get the Tucson. I met the manager Eric and the financial person. Everyone at Dennis Hyundai East are helpful and great at the jobs they do. This is the third vehicle I have leased from them and I will keep coming back as long as I need a vehicle to drive. I also get all my service done there. They tell you what needs to be done to your vehicle and then perform the services you want done. The service staff are all nice and helpful. Thank you Dennis Hyundai East.

F
Review №25

Appointment was easy to schedule for routine maintenance. Car was checked in on time, and adviser was very professional and accommodating, and efficient. The services were done in the time stated, and I was on my way. They also gave my car a needed bath. I have other routine maintenance scheduled in the next few weeks.

El
Review №26

Malek Edwards was a pleasure to work with. I walked into the dealership undecided between FOUR vehicles. Despite limited inventory due to high vehicle turnover, Malek guided me through the available options, and was very knowledgeable.Very laid back sales approach, very personable and patient.

L
Review №27

First time I took my daughters car in and they tried to sell me stuff it didnt need. This time I had them do an oil change and tire rotation and my daughter complained of hearing a noise. I drove the car and looked at the lug nuts and they were loose on the front passenger with one lug nut missing. On the passenger rear there were 2 missing. How do you trust and continue to use a shop to get the job done correctly the first time after that?

Ty
Review №28

We had great and quick service. Salesperson Bryant Dean was very professional getting us approved and Tyrone Laney was very quick and proficient getting us financed and out the door. We love our new car. Thanks for your service and most defiantly will send others.

Le
Review №29

Our experience with Dennis Hyundai East was nothing but positive. Nathan Miller was an excellent salesman. He really worked on our behalf to get the deal we wanted. The sales manager Doug Williams was a pleasure to talk to. Jeremy Long in finance was very informitable and knowledgeable. We are loving the new car!!!! Thank you.

Es
Review №30

The customer service at Dennis Hyundai North is exceptional. They will walk you through the process and they are not pushing you to buy. They are interested in what you want to buy and what you want in your car. This is my second car with them and each time I have gotten great service. The first car I bought was a 2009 Tucson never gave me any trouble.

Ky
Review №31

My service was done quickly professionally and politely. I want to give a shout out to Jeff and to Tim for being so courteous and informative. Four stars instead of five because what I left the lot I found out a couple of my lights were not plugged in. I will be going back as I always do.

Ch
Review №32

No multi-point inspection but they will list it on the bill.Expect to wonder around to find your car after service.Fast for basic service.

Ro
Review №33

I got in right away with no appointment, and they did what I came for and checked a few other things since I was over the 60,000 mark. Im glad they did. Ill be back to take care of the other repairs.Dennis always does a fine job in a timely fashion....and at a competitive price. I would recommend Dennis for all your automotive needs.

No
Review №34

I was going through a difficult time in life, with bankruptcy and needed a car due to personal issues. I called Dennis and explained everything and they were so understanding. Mitch (who is awesome) did everything in his power and was able to help get me a car financed with a low payment. Once again, thank you so much. I definitely know that if they were able to help me, they can help anyone. Friendly and courteous staff. Very attentive and open to talk to. Give them a try, you wont regret it.

Gl
Review №35

I’m a very happy customer! Great service advisor, Nathan Lanier, and great customer care. I felt very well taken care of, and the job didn’t take long. I’m always impressed by the efficient and professional service I receive at Dennis. I will recommend your excellent service, and, I’ll return always. Thanks!!

Ki
Review №36

I would like to thank Nathan Miller, Doug Williams and Jeremy Long for the great service and a painless car purchase. Doug Williams worked to get the financing and interest rate i was comfortable with. Thank you much guys!

Be
Review №37

Brent was great! So nice and wanted me to get what I wanted

Br
Review №38

I really appreciate the seamless scheduling, the valet service and the communication with all the staff. I also really like that they took the time to figure out if my car was under warranty without the hassle of me telling them and having to call corporate.

Ed
Review №39

I had to have my 2009 Sonata towed because I couldn’t turn the key in the ignition and the steering wheel was locked up. Tim in the service department assisted me and recognized the urgency to secure me a rental car since it happened on a Thursday afternoon and I needed to get around the next day. He kept in touch about the progress of locating the problem, called me back when he said he would. Tim did an excellent job keeping me informed and walking me through the necessary repair and costs. When I picked up my car I received VIP treatment, was checked out in a timely manner and my car was even delivered to me washed and with tires inflated (the TPM light had come on). I will continue to choose Dennis Hyundai on Morse Road because they know customer service and live up to it.

Eb
Review №40

Nate in the service department was very nice to work with. I came in for an oil change and asked him to check my brakes because they were making a noise. He confirmed that after a thorough inspection my brakes were fine.

Le
Review №41

Terry was absolutely amazing. We were in a lease and were really hoping to finance a new car. Terry listened to us and completely exceeded our expectations. We have been with Hyundai for over six years and we refuse to go anywhere else! 😊

Sh
Review №42

I bought my car in 2015 and have continued to return to Dennis for all the maintenance. A lot of people say don’t go to the dealership for service because it’s so much more expensive but this place does a quality job. I keep coming back because I know they’re going to take car of my car and do it right. I’ll gladly pay a little more for the peace of mind and quality of service.

Sa
Review №43

Not a bad experience but would like to share some feedback. Everytime I visit I have a huge list of items that I need to have done. Which in most cases dont need to be done. Also please make sure you put covers on my mates as I just had my car detailed and there was dirt all over my clean car.

M
Review №44

Brent and team were awesome and patient. I needed a new car for my daughter who’s a sophomore in college out of town at O.U. Her car was hit and totaled by an uninsured motorist. I needed it to be dependable and I needed it to be affordable. We came on a Saturday and test drove several cars. We didn’t leave that day with a car. We came back on Brents day off and he came in to help us! We left with the car that day. The only challenge was there was one finance person working, although I was paying cash I still had to wait to meet with him and it was a little backed up waiting for him. Maybe during a busy time like tax season they should consider more than one person working in that area at that time. Tyrone in finance was great too. Did the best he could given the circumstances.Thank you all!

Ch
Review №45

Leasing the car was easy. Dealing with getting the title for my bank loan that we switched it over too has been hell for a year. My bank has sent you a check that you cashed. We have sent in and also faxed over paperwork multiple times. How can I get my title and this resolved.

Sh
Review №46

Worked with Rebecca today to buy a used Kia Sorento. She made the whole process super easy and was extremely thorough. She even helped my other half set up the tech in the car after the sale. Would not hesitate to go back and buy another car from her. Thanks for a great experience.

ra
Review №47

Poor service personnels, either they are not knowledgeable or they cheat us, had to pay for diagnostics that couldnt identify the problem and i had to go to another place to fix it. Very poor experience

Ak
Review №48

Bought my first car from Dennis Hyundai East in 2019. Received amazing service from one of their representative who unfortunately doesnt work here anymore! Would highly recommend this place to anyone if theyre looking for brand new or used cars. Been taking my car here to get serviced for the past 2 years now and no problems so far. Their service is excellent. Would love to give a shout out to Nate Lamore and Todd Kistler both are amazing at their jobs! They always send me the multi point inspection report via email and give good advices.

Vi
Review №49

I had an excellent experience at Dennis Hyundai East. My sales person listened to my needs and made it happen. Austin Price is a very nice young man who is knowledgeable and forthcoming. He was respectful of my time and wishes.

An
Review №50

I purchased a new Hyundai Palisade SE. My sales person Doug Williams was amazing and made everything so easy and quick. I absolutely love this car and Doug was so accommodating! I highly recommend Dennis Hyundai!!

Au
Review №51

This isnt the average dealership, this is a true team. Every time I come here I know I can trust the service provided and the estimated times that they give me. Im very happy that I chose this dealership and service team to purchase and maintain my daily driver.

Ri
Review №52

Rather than bore anyone with the specifics just believe me when I say anytime I have brought my car in for service it is always a hassle. I do not believe them on half of the services. They are dismissive of women and talk down to them - a complaint of my wife and daughter. . You always have to leave a message as no one answers the phone. They also seem to have a limited parts inventory. Last service took five days because they broke a clip and couldn’t locate one nearby. No courtesy cars were available. I am going to be selling by Hyundai rather Thank deal with Dennis Hyundai again.

Pe
Review №53

Easy to make an appointment and to my opinion they worked really fast. Good communication with the customer.Thanks guys

Ni
Review №54

Recently I had to go in for car repairs the tech that handle my claim guess what the issue was when during a test drive he had his mechanic replace both stabilizer bars but the car continued to make the noise. after waiting for hours having to walk across the street to Subway to get lunch because theres nothing but coffee and warm water in there waiting area once I return the tech approached me saying that they figured out the problem the stabilizer bar did need to be replaced but the mechanic that put the new bars on did not tighten them all the way and they were loose which was causing the same exact noise before they replace them. Thats pretty scary because at one point it seemed that they were willing to let me leave with the car as is but I was persistent on getting to the bottom of the issue that my car was having. 4 hours later I was on my way home next time my car needs servicing I plan to take it to another location.

ro
Review №55

We someone takes their car to a dealership and spends $1200.00. I expected a courtesy vacuum of the interior and a complimentary oil change with the platinum tune up. The windshield wipers werent checked and not even the basics fluids were topped off. I expect much more from a dealership. I can take my car to a neighborhood mechanic from half the cost and better customer service.

Da
Review №56

So they were really nice. My cars seat decided not to go back, but forward up and down were working. They took it back, and after about 1.5 hours, they said switch was bad and it was 480 to fix and they would have to order the part. The tech moved the seat up further, so when I tried to get in to drive, I couldnt fit. So they took it back to try to get the seat back. I decided to look at you tube to see if anything was on there. The first video said there was a limit switch under the seat and sometimes they get stuck, just wiggle it and it should work. I showed it to the advisor, then showed it to the tech and they were stumped ( and had both seats torn apart at this point) so the one tech fiddled with the switch and voila....the seat moved back. So I had about 2.5 hours of my time involved, I showed the solution to them, and I still paid 99 dollars.....at least throw me an oil change and tire rotation for me educating your 2 technicians and service advisor on one possible solution to fix a seat that didnt go back. Again nice people, so thats the 3 stars.....

St
Review №57

Great service! The salesman Austin Price was very knowledgeable about the vehicle I purchased. He was professional and upfront regarding pricing. Overall great experience!

An
Review №58

The last four times weve been here it is very noticeable to a customer that they have scheduling issues.Time 1: Took it in for an oil change and the check engine light. They didnt want to deal with the check engine light so they just reset it. I told them it would come back on and they are wasting my time.Time 2: Scheduled an appointment to have the thermostat replaced. Unfortunately they dont do this on Saturdays so again they waisted my time.Time 3: It took them longer than they said to do the thermostat. They gave me a courtesy vehicle because of my past experiences. So this time it didnt turn out so bad. Notice how the light came back on.? Got home cause I could smell antifreeze. It was expected after having the work done but checked on it anyhow. Noticed the coolent was lowTime 4: For a 15 minute lube job it took them an hour and 50 minutes. Asked them to check the antifreeze level after having the service done prior. Service guy told me they always check all the fluids when I asked if they added coolant. This guy has lied more than once and I cant stand dealing with him. So I said to him if you always check the fluids and the service was done correctly the first time then why was it low when I got home the day of service. When I left I had to go back cause they didnt put a oil reminder sticker on the windshield.

Am
Review №59

Would highly Recommend Brent Johnson, not only did he gracefully handle a phone call from my dad states away, he was very knowledge, and broke things down in a way that I (first time car buyer) understood. Him, and everyone else at Dennis Hyundai East, are really committed to make sure that your needs are met and will go the extra mile for you (literally, they set me up in an office so i could make an online work meeting while they finished my paperwork)10/10.

Ci
Review №60

This service department is second to none! Fast check-in, professionalism from all staff members, quick service (factory recall), thorough inspection, perfect explanation of services provided. Courteous, friendly, and polite. Thanks!

Ch
Review №61

Brent was absolutely hands down wonderful to work with. He was able to talk about the cars on sight and was knowledgeable about each vehicle. This was our first time buying a brand-new vehicle, and it couldn’t have gone better. Working with the financing team was also wonderful, and they turly assisted us in getting the payments where we needed them. Thanks so much for Brent and his team at Hyunda East on making this an easy and exciting experience.

Mi
Review №62

My Service Advisor Tim was very helpful. He gave me detailed information about what had to be done and when my car would be ready.

Ch
Review №63

My children and I had a really bad accident and I totalled my car. I was sure that wouldnt be financed again until my insurance paid my former finance company. I came into Dennis after hours on a Friday and James (sales) answered my questions and pointed me to one of the best financial managers Ive ever dealt with especially after such a horrible situation. He was more than kind and I felt safe with him immediately. He listened to my story and told me to come back tomorrow and shop. Although he was busy with other buisness the entire weekend he took time to deal with me each day until I finally decided to purchase a vehicle. He worked hard to get me the best deal and I appreciate his positive spirit and sincere willingness to work with me. I am forever in debt to Mitch at Dennis. Hes by far one of the best people Ive met in a long time. Thank you again Mitch for being Awesome!!! I will always do buisness with Mitch wherever he works. Thanks again James for putting up with my indecisiveness :-)

Se
Review №64

It was my second time meeting to get Hyundai sonata and i bought it within minutes because of the one man, Mr. Brent Johnson. Awesome experience with him again.great explanation, deep knowledge and always helpful for everything, Honestly whenever i meet him, i feel like i am talking to a member of my family. No hesitation ever. Believe me and try for yourself if you are hunting for a New Car .

Ja
Review №65

Brent Johnson was very knowledgeable and thoroughly shared necessary information throughout the entire process. Never once did I sense the typical sales pressures one can get when looking for a car, and no condescension whatsoever. Eric was superbly concise with finalizing the deal. Dennis Hyundai Easton staff all seemed happy to be there, offering a feeling of comfort and unity. I wish we had found this organization long ago.

Ke
Review №66

After several attempts at what I thought would be an easy bulb change and an auto shop that was WAY over priced, I ended up at Dennis Hyundai. All the technicians were super friendly and helpful. Chandler tried his hardest to replace the headlight bulb, but said he’d need to take the housing off. I didn’t have time that day, so I told him I’d be back in the morning. The next day I dropped my car off and he got it fixed within an hour. It was my first time going to Dennis Hyundai, but I’ll definitely be back!

T
Review №67

Could not be more pleased with our Salesman, Nathan Miller. We came from over an hour away, and was able to reach a deal over the phone because I did not want to waste anyone’s time driving 60 miles, for it not to work out. We got there and there were no surprises it was a very smooth process, and honestly took the stress out of buying. So kudos, to Nathan. Also, Bryan, the Finance Mgr. was excellent. No pressure and was are eager to keep us within our budget and also made it a very positive experience.

Mi
Review №68

Nate provided excellent service on our Hyundai. We had an ongoing issue that he was able to help identify and get addressed quickly. Appreciate the work!

Be
Review №69

Im disappointed in your new car salesman thats 35, working nearby undercutting used car deals, and all around *not a daddy* shark. Actually disappointed from me takes a while for me to respond to, but I did want to recommend the expertise of the 50 year old gentlemen. They almost managed to fix everything immediately but theres an issue with this young fellas appearance radically changing his entire idea about what it means to be a part of our community. This is neatly simplified for a personal followup by wiser choices than ever going there for a few months as they reckon or lose income.

Si
Review №70

The service rep was very nice and greeted me by my name took care of the issue I was having with my car. His customer skills are great.

Ba
Review №71

Matt Ferguson was my sales associate and did a great job. I recommend if you want a great deal and several options to look at to head over here.

De
Review №72

Very smooth and professional experience with Kathy Ammonn as salesperson, she was very straightforward, experienced and professional. I actually bought the first car I test drove because it felt right for me and she remembered the previous owner and explained that they only resell vehicles that pass all their inspection tests and rely on positive customer reviews. This was much better than previous car purchase experiences and also my experience at Auto Boutique which tacks on a 500 clear coat fee and is busy and impersonal. I also enjoyed working with Bus Mgr Brian Smith who helped me pick some warranty services helpful for an older model car. Nice showroom too.

Ar
Review №73

I would like to thank Nathan for helping both my parents and I purchase our new vehicles! He was very knowledgeable on the vehicle i selected and the process was seamless. I’m in love with my new Hyundai & i recommend that everyone go see Nathan. I really appreciate it!

Je
Review №74

I had a great experience at Dennis Hyundai they were fast easy and did a great job on my car. Also very reasonable priced I didn’t even have an appointment for my oil change I just pulled in and they took care of me that that day that minute.

Li
Review №75

We are beyond pleased with our whole experience from Dennis Hyundai. Brent Johnson went above and beyond to make sure the price was within our range, and to find the perfect fit for our family. I would recommend if you are in the market for a new vehicle to go see Brent Johnson.

an
Review №76

Monte shared too much paperwork to sign but his presentation was Excellent. He made parting with so much cash fun. Throne was Excellent in showing me a extra warranty to make my day better. Only to get even better with a payment plan. Thanks to Monte and Tyrone You both earned your bonus dealing with me...... I am 2 hands full!

Da
Review №77

Dont trust they are repairing what they say. Shop supposedly replaced all brake pads and rotors in September of 20. Had terrible sounds come up just the last month. Took to another shop that has taken care of me. Bearings need replaced, ok sure... Also needs new brakes and rotors? Not even an oil change worth of miles since? I dont think so.Insurance company isnt happy about paying cash for work that was blatantly ignored...

Ga
Review №78

My wife, daughter and I had a very pleasant, professional buying experience yesterday. Shane oversaw the process to make sure it was on track, Brent drove the process, and Tyrone closed it out. Brent is pleasant, service minded, and professional. He knows his stuff.They are a well trained team. If you want an excellent value in a car and an easy process, go visit this team.

Fe
Review №79

Ask for Hermon Malone! Great customer service, attention to detail and gave a personalized experience!

Ji
Review №80

Scheduled an appointment to look at a certain used vehicle for the next day at 2pm. Revcieved a call that morning confirming my appointment. Drove two hours to this dealership with every intention of buying this vehicle, just to find out that they had sold the vehicle the night before. Terrible internal communication. Ended up wasting a majority of my day because they were incapable of being aware of their inventory. Very disappointed with the service

J.
Review №81

My visit here was smooth, and the staff friendly and helpful! They are courteous of time and money. I would recommend them!

Sy
Review №82

This was my first lease and Austin made the process as quick and easy as possible. Only been driving for a day and I already love my Hyundai Tucson SE!

ja
Review №83

Service department was excellent . Thanks toChandler, Jeff, Todd and NathanAll were informative and considerate of my issuesRiley the technician who replaced my motor did an excellent jobMy Santa Fe was returned to washed and clean

Ka
Review №84

The process of buying the car was very smooth and easy. the salesman, Bryant, wasnt pushy whatsoever which was very refreshing.

El
Review №85

My experience with my new car purchase was very satisfactory, overall. My salesman, Brent Johnson, was personable, accommodating and I feel I was given a good deal on the trade in and new car purchase.

Gl
Review №86

My experience with service consultant Chandler was very good. He was polite and listened to my concerns. He was able to answer my questions. Service on my car was completed in a timely manner. Overall I was very satisfied.

Va
Review №87

Never try and add on stuff I dont need. Refreshing 😉 Customer service is tops. Best service dept around.

Mo
Review №88

Had car serviced for recalls. Easy to book, was able to drop off night before and get my car back next day. And...they cleaned my car which was a great surprise!

Al
Review №89

Great service, and sales team Malek, and Erick provided me with more than what I was expecting!!! I will definitely recommend anyone to buy from them. No run around, straight to the point. Thanks

St
Review №90

Most amazing dealership I have ever had the pleasure of doing business with. From the time I have brought my car in the first time to my most recent visit the service team has gone above and beyond to make sure that I was taken care of. To say that the service dept is anything less then the best in the buisness is an understatement, thier professionalism and courtesy are A+. This team should be the model that all Hyundai team members are trained. Thanks once again to all the guys here at Dennis you guys are awesome!! Im happy to know I can take my car to a dealership i can trust that is fair and isnt money hungry. You guys know what customer service should be. Thanks

Gu
Review №91

We have always had great experiences purchasing from Keith Dennis and with his customer service team! Thank you Tim for your outstanding service and customer focus!

Ka
Review №92

We looked for cars online and found the one we wanted at Dennis Hyundai East. I called and spoke with Matthew Monty Montgomery to make sure it was still available and told him we would be in after work. He had the car pulled to the front and waiting for us when we got there. He was great to deal with from start to finish. After the awesome guys in financing got us all taken care of, Monty got the car detailed and drove it himself to put gas in it. When we are ready for a new car, we will definitely be going to Dennis Hyundai East and working with Monty!

Ki
Review №93

I came here recently to get an oil change and hoped it would be better than my previous experience. Customer service is still an issue here. No one seems to care about the customer unless its their own. Nothing seems to change.

St
Review №94

Austin and Tyrone were amazing and helpful and had the best price in the state, they went the extra mile to assist me and Eric was extremely professional . They made me feel valued.

Ji
Review №95

I am very happy with my experience at Dennis Automotive. Matt and Tyrone were great. Everyone was nice and very respectful. I got a great car at a great price with a good interest rate and my credit is only fair. I would definitely recommend you to go there. You wont be disappointed.

Be
Review №96

Great service after the sale. They take the hastle out of taking your vehicle in for a check or repairs. They are honest and right to the point and dont try to sell us on repairs that arent needed.We will be back and will buy from again when its time.

Bi
Review №97

I was very happy with the service on my 2009 Accent.Tim was excellent!My car running great!

Ja
Review №98

We recently purchased a car from this location and all I can say is the customer service did not meet our expectations. Past 20 years, I’ve only purchased a car from Hyundai and this experience made me rethink about them. It was Sunday when we purchased our car and we were there from noon to 30 minutes after their closing time. Not once the manager came to us to explain what’s going on but we were left at the desk for long hours. After everything was settled, we got our car and the inside of the car was not very clean. I confirmed that they would clean in and out which was not the case. I mentioned there were spots needed to be cleaned and the agent brought out the spray and towels. I asked him if I can have it cleaned (not by him but professionally ) and that’s when we finally meet the manager. He told us to come in the next day for cleaning on specific time. (They could’ve asked us when we will be available not like come tomorrow on this specific time) I dont feel I bought a new car but a used car where people’s footprints everywhere and dirty spots on leather seats for 50k.

Ro
Review №99

I just purchased a 2020 Santa Fe and am very happy again with Dennis Hyundai. I bought a 2009 Elantra Touring from them 11 years ago and they have always done a fabulous job with service over the years. This Sunday I met Brent Johnson for a test drive on my now Santa Fe. He was very personable, friendly, informative and professional. He walked me through the whole process and made purchasing a new car very simple and relaxing. He was not pushy and took his time explaining all offers and details of the car. If you are looking to purchase a new car, I would strongly recommend contacting Brent Johnson.

Ja
Review №100

My sales representative Nathan Miller was very knowledgeable and professional. Thanks for making it a great the car buying experience.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:2900 Morse Rd, Columbus, OH 43231, United States
  • Site:https://dennishyundaieast.com/?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness
  • Phone:+1 614-471-2900
Categories
  • Hyundai dealer
  • Auto body shop
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Used car dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:11AM–4PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–6PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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