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Auto Palace
4621 W Broad St, Columbus, OH 43228, United States
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Auto Palace
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Tr
Review №1

Val was very helpful with getting me the deal that I wanted. She works with you and makes the car buying process easy. I appreciate all her help.

Da
Review №2

Painless process! Daniel and Paul made us feel like we were part of the family. We came out way better than we expected and are so grateful for their assistance.

De
Review №3

I worked with Daniel today and when I say this was the smoothest process EVER! He was very helpful and very polite. If you’re looking for a car don’t skip pass this place! Tell Daniel I sent you 😎

Br
Review №4

A fantastic place! If you test drive a car and have any issues, they will listen to your comments and not try to force any vehicle on you that you dont want! A real, honest place to do business.

Ye
Review №5

Changing my review with these guys I bought a car from them 3 months ago and was told my first oil change was included and I called to cash in on it and I was told offer was good only for 30 days?!? Not sure why I would cash in a oil change on a vehicle that was fully inspected and serviced before I bought it?Otherwise low to no pressure sales. Nice people to work with and they sell high quality vehicles. Seems like they stand behind their products. I may or may not return. But if you go here get everything they promise you in writing.

La
Review №6

We got financed for this beauty today and the female worker that helped us today was absolutely wonderful she was super nice and addressed what we needed at that time and kept us up to date on what was happening and even got us approved fairly quickly I think all we spent in there was about 4 hours... If you write a review on Facebook you get to spin a wheel and earn a few bucks we won $10 ( dont know if there going to have it for long though I think its just a sale going on) but will be going back

Ch
Review №7

Val is THEE BOMB! She really took care of me and the process was not a hassle at all! I’m telling my friends and family for sure!Thanks Val 🥰

An
Review №8

Val has helped me TWICE with great cars. 2018 nissan AND a 2019 malibu. shop at auto palace!! they’re the best in the game

Ra
Review №9

I was very weary about buying a new car as if was my first time. From the time I walked onto Auto Palace, I automatically felt like family. Daniel was our salesman who walked us through the whole process and truly worked hard to find a vehicle that fit our price point comfortably. I am proud to say that I am a proud owner of my new 2017 pathfinder thanks to the Auto Palace staff. My experience was comfortable and painless. I highly recommend Auto Palace!

Am
Review №10

Has great customer service and friendly staff. Very efficient and worth the stop

Os
Review №11

Got a my new ride with low interest rate. So happy Mr Jason helped me out with this deal. He’s a great person and dose a great job keep it up bro 👏🏿

Ja
Review №12

I loved the customer service... great places to go for a good car

Mi
Review №13

Just got a nice new charger with the help with val and Daniel. For an amazing deal, if your looking for a great experience Auto palace is the place to go.

Jo
Review №14

Erin & Dutch were AMAZING! They made the buying process so quick & smooth, they were honest, accommodating & patient. I will definitely be back to do business with them again!

Sc
Review №15

Natasha was great and very knowledgeable and professional. She worked out a fantastic deal for us. I would recommend Auto Palace and their awsome sales team.

Cl
Review №16

Had a very nice experience at Auto Palace. Eric Hernandez was extremely helpful . He answered all my questions and made it easy for me to take My CAR home. If you are looking to buy a Car make sure you stop by Auto Palace. Ask for Eric Hernandez

Te
Review №17

Natalie sold me my Kia. She got me an affordable rate and nice rates. I can pay my car off in no TIME!!!! THANKS SO MUCH NATALIE. If your looking for a car guys PLEASE CHECK THEM OUT

Mi
Review №18

Auto Palace has been personable and professional. Will recommend anyone to buy a vehicle here. My second purchase! Erin was so nice and didn’t miss a beat. She was always on top of things. Between her and Paul, the finance man, they got things done fast!Thanks AUTO PALACE!

Ch
Review №19

Valeria k was a very helpful dealer. Got what I wanted and was not pressured. Plus I spun the wheel and won fifty dollars. Thank you Valeria K.

La
Review №20

The service was great as well as the people there. The process was quick, and Im glad Taylor and Paul was there today to help me at such short notice.Thanks again for all your assistance!

Wa
Review №21

I was very pleased with Erin that works here.. she was very pleasant and professional I recommend her to anyone.. thanks Erin for my new car😁😁

It
Review №22

They have the best deals, come get you a car 😉

Ry
Review №23

I was desperate for a car after getting told no by Bobb Says Yes, Daniil at Auto Palace hooked me up with a new ride in under an hour. The whole experience at Auto Palace was easy and helpful! Honestly, if you need a vehicle, come here. The employees are knowledgeable and helped me get into a car Id love. Thanks!

Ta
Review №24

I just got my second car and Im excited to drive it. The customer service is amazing, Taylor Arnold made me feel comfortable and helped me figure out what car was best for me and etc.

Ti
Review №25

Nat was really helpful. They really work with me to get me the best deal I could get. Highly recommend coming here to get your next car!!

St
Review №26

If you need a good working car and you need hard workers for you come to auto Palace they are great they will go over the numbers with you they will work hard with you to get you in something. Satisfaction is a guarantee here.

Ch
Review №27

Great customer service very friendly and willing to help with any issue you may have thanks for everything 👍

Jr
Review №28

Great place to get a car from. Erin was real helpful and sweet. Made everything comfortable. I’ll be back to purchase my next vehicle for sure.

An
Review №29

Auto palace helped me find an awesome car for a reliable price. Val was so helpful she even picked me up from home to come shop for a car. I had a great experience and will be referring all of my friends and family. Thanks again Val!!!

Tr
Review №30

Super easy to work with! Got us approved and in and out all the same day! Best car dealership we have ever dealt with! Friendly staff and nice place.

Is
Review №31

Albert is a good customer specialist.. took good care of us… and give us a good deal

Je
Review №32

Can honestly say I had a great experience car shopping here. Everyone, EVERYONE, was super courteous and helpful. My sales person was terrific, and went out of her way to help me find what I was looking for. The quickest vehicle buying process Ive ever been apart of.The lot is very tight with vehicles and it may be difficult to find parking.

Di
Review №33

Natalya and Valeriya are experts in giving you the authentic attention you deserve recommended 100%👌🏻💯💥 ... so if you want to have the wonderful experience and ease in buying your vehicle🏎🛻🚙🚘 ... AUTO PALACE is the perfect place.💫👈🏻

Al
Review №34

Dani Made sure we got approved and off the lot in a nice reliable car. Thank you so much !!!

ci
Review №35

Natalie was the best at helping me very nice and very patient with me!!! She got me into a really nice car that I just love and will deff be coming back in the future to have her assist me with another car down the road.

Ch
Review №36

Albert took very good care of me. Thank you. I will recommend him to my friends.

Ar
Review №37

Daniil was very helpful! Got me the car I wanted ! Very nice ask for him when u come I’m very satisfied!

Jo
Review №38

Went in really apprehensive- I’ve had some really cringeworthy experiences with car dealerships. But, Taylor was incredibly helpful! She took the time to listen to my needs and showed me worthy contenders. After a few tries, I finally found the car I wanted. Taylor helped me from start to finish and had nothing but patience with me in the process (I ask ALL the questions). 10/10

Ro
Review №39

Natalie and Val did an awesome job finding me my dream truck, worked really hard to get me into what I want given my situation. Go see the duo that sells and they will take great care of you!

Mo
Review №40

AutoPalace is the place to be.Val helped us and put us in a new car she is very awesome and the best to work with.

Sa
Review №41

Taylor was a great help, she helped me get into a car that I can afford and that I love!

ja
Review №42

Man I want give a huge S/O to Valeryia!! She got me my second dream car! The process was quick and easy and I’m on my way! She the best, come see her for your car needs !

Th
Review №43

Eric Hernandez got me straight for my first car thank you so much!

De
Review №44

I highly recommend Val she is a awesome person and she helped me through the whole process guided me through all the stepped and let me know everything I needed to know this is a awesome place to go through!

J
Review №45

Ejoyed buying a truck for my wife on her birthday.

Bl
Review №46

Val was super nice and helpful. Im a first time buyer and was super nervouse 😰. But Im happy that we had a helping hand.

HB
Review №47

Natalie was very helpful and helped me pick out the perfect car for us she was very polite and very patient

To
Review №48

Go to AP and see Taylor. She’s nothing more than an angel! She actually cares about getting you in a car and not wasting your time. Awesome experience, I’ll be back!

Le
Review №49

My car salesmen I was so awesome a professional you have to come to the

Ma
Review №50

If y’all come shop here ask for erin she is really nice and will help you all the way through she’s very friendly and nice very worth it!!!!

Sh
Review №51

Great customer service, fair prices. great experience overall. Thank u

To
Review №52

Natalya was great during the stressful purchase of a different vehicle. She was helpful with all the questions I had about financial or the vehicle. I am very happy with my service here

Ni
Review №53

Natalie and Val were awesome! Super helpful and got us into nice vehicle! Thanks guys!

Ro
Review №54

Natalie was a great help, made the entire process of purchasing my new car smooth and easy.

Te
Review №55

Val was very good to me good down payment did everything she could to get payments low an even helped with getting insurance very helpful

br
Review №56

Purchased a Malibu here, there was a few things wrong with the car. Bumper hanging off, back door wouldn’t open from inside, emblem not on the car, engine light was on. Was promised all of these things would be fixed, they only fixed the engine light that they say was a sensor. And called themselves fixing the bumper, now after my 30 day warranty, bumper hanging off, paint is chipping off car after I go to the car wash, engine light back on but now car is losing power going into limp mode, with a bunch of other lights coming on. Was told now to call Chevy after I get getting told they don’t have a mechanic oh and I was offered a free oil change after purchase which I had to pay for. A 2020 should not be running like this

Br
Review №57

Val was amazing! She helped us find an amazing truck for an amazing deal!

Ch
Review №58

Val and Nat went above and beyond to help me get into a car. Thank you so much

lo
Review №59

Excellent Customer Service .. Daniel was very prompt with finding me a reliable car for me and my kids .. would definitely recommend them

As
Review №60

Super nice! I came in first just to look and get information and was not pressured with anything. Val and natasha were the ones who helped. I came back the second time with deposit ready and i was approved and given options best for my credit and budget. I loved how natasha mentioned to just date the car for a few months, build my credit and then come back to upgrade. She pulled strings and got me in a beautiful car! Definitely recommend going to her and this dealership in general!

Ke
Review №61

Came in yesterday and walked out with a car the same day ! Very kind and very patient. Helped me a lot! ❤️ appreciate you all! 🙏🏾

De
Review №62

Shoutout to Val she did a GREAT job getting us a new car we greatly appreciate her excellent customer service ‼️‼️

al
Review №63

Natalie and her team was great with getting us a car when we came in and we are really happy with our experience

JE
Review №64

Thank you guys for arranging shipping for me right to my door step. Great deals thats for sure. Very responsive. Loving my new Mercedes.

Tr
Review №65

Awesome staffing had a great time with you Val. Definitely coming again

Br
Review №66

Taylor Arnold approached us as soon as we walked in the door. She listened to my husbands needs and was quick to find him something he loved! She also helped entertain our kids while we were waiting for things to be processed. Definitely recommend. Thank you so much!

Al
Review №67

My wife and I came in just to take a look, we decided to apply just because, at first I didn’t like the deal but they worked with us in a way I did not expect. We end up buying the car we really wanted and we are so happy everything worked out. Thank you so much Valeriya K!!!! We highly recommend Auto Palace!

As
Review №68

Very helpful ! we had a very good experience thank you Eric

Bl
Review №69

This place is amazing really friendly personnel best Sales team iv seen in months Val and Nat the duo that sales

Li
Review №70

I was helped by Val she was the best!! Very nice and she made it a very easy process 10/10!

Ju
Review №71

Autopalace helped me out! The duo Natalie and Val made the process extremely easy

CH
Review №72

Best place in town, specially Eric H. He took his time to make my car buying experience to a new different level, so helpful and answer all of my questions. Great atmosphere 🙏🏼

Er
Review №73

They were helpful and friendly stayed late to help he out

Al
Review №74

I highly recommend this place! I had a good experience with this dealership, very nice people. This was my first time ever buying from them. They got me approved right away. Thank you to Eric Hernandez for helping me find a car! He was super helpful & nice! Everyone there was great!

mi
Review №75

This place is so amazing and taylor was the best! make sure you ask for her when you get there ! highly recommend!!!!!

Ce
Review №76

This is wonderful! Helped my friend get a beautiful car! I appreciate these people so much!

Ev
Review №77

Albert worked with me for a good while trying to get me into my new fiesta. I’m very happy with him and his team and would 100% recommend this place to anyone looking for a new car

Sa
Review №78

I loved my experience here! Val helped me with a car & working with my budget. Im very happy with my car!

Da
Review №79

Very honest people. Straight forward and not pushy at all. All seems very knowledgeable at financing and their inventory. Im very satisficed with Silverado truck I just bought. Thank you Paul and Taylor.

Te
Review №80

Val is amazing, she jumped right into helping me get into the best vehicle they could, very friendly atmosphere. Would definitely recomend that you see her when visiting here. She will definitely take care of you

bo
Review №81

Got a great mustang off daniel !!!! An the service was amazing would highly recommend getting ur car from here !!! Love it love it love it !!!!!

An
Review №82

Worked with Taylor she was great in and out in an hour. Cant ask for more than that!

Sa
Review №83

The guy that help me was very insightful and very attentive. They help my son get the car that he wanted.

Ab
Review №84

My boyfriend couldn’t decide on what car would be best for him. They were kindly patient with his process deciding. Taylor was amazing with amazing customer service! My boyfriend found an amazing car with a great price. The whole experience was great thank you!

Er
Review №85

Erin was awesome she made sure I got what I wanted her patience was out of this world!!! Thanks Erin I appreciate you so much!!!🎉🎊💃🏿💃🏿💃🏿💃🏿💃🏿😂😂😂

Do
Review №86

Albert and Mauricio are the best matter in fact everyone there where friendly and got me approved

De
Review №87

Had a great experience here. Everyone was nice and very helpful. Thanks to Erin I found a car that I absolutely love.

Je
Review №88

My wife and I went in to buy a car and Daniel was excellent to us. Very nice and professional. We have bought 2 cars from here now. They always have the cheapest price.

Bk
Review №89

Nice cars but dont plan on doing business with Avis again. They screwed up my reservation

Eb
Review №90

Daniil got me into a nice car, very friendly 😊

Mi
Review №91

Go see Natalie and val will take great care of you and get you in your dream car!!

Is
Review №92

Thanks to Natalie I’m driving off the lot in a brand new car ! Great customer service!

Ar
Review №93

In and out fast all in one day and a nice car.. so friendly,nice, and funny employees

Br
Review №94

Purchased a car from here that ran for only a month before 6 engine codes popped up car stopped running right afterwards. when I made them aware instead of doing anything helpful they gave me a couple extra days to pay off the car. probably the absolute worst experience purchasing a car ever. DONT GO HERE SPEND MONEY ELSEWHERE.

Al
Review №95

Valeriya K is awesome! Highly recommend this auto shop if youre looking for a good used car with low miles on it. Her customer service is awesome. Everyone at the shop is very kind and they will do everything they can to get you in the car you want. Highly recommended!

JE
Review №96

Natalie and Paul where so freakin awesome they stay late to help me an my husband I can’t say enough nice things go to them ask for them if u want the hook they r the best frl couldn’t have got a better deal FIVE STARS ⭐️⭐️⭐️⭐️⭐️ thank u Guys Natalie an Paul

MM
Review №97

I wasnt ecstatic about my 1st truck I contacted them immediately and they told me to come back and didnt stop working hard to get me in a different truck. That I could better appreciate. Thanks Guys and Gals at Auto Palace

Sh
Review №98

Auto Palace is Excellent!! Excellent service. Left out with a beautiful car. Thank you Jesus!

Bu
Review №99

We just got a Nissan Juke with leather I used my car as a down payment. Fast and easy they even got me some lunch. ibet and Mauricio where. Very helpful

Sh
Review №100

Searched around for a new car and ran into a few issues with other dealers. Dutch was very efficient and extremely willing to help! I’ve had an amazing experience thus far, so glad I decided to choose Auto Palace. Thank you so much!

Information
70 Photos
100 Comments
4.6 Rating
  • Address:4621 W Broad St, Columbus, OH 43228, United States
  • Site:http://autopalacecolumbus.com/
  • Phone:+1 614-851-6000
Categories
  • Car dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–5PM
  • Tuesday:11AM–4PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
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