I had to have work performed on my car I havent lived here in Columbus for 30 years and didnt know where to go. With that being said Im a woman I always feel like Im going to get ripped off but Im very pleased with my experience and the price. Thank you for your service.

Smart people. They know their car stuff. Highly recommend!

I just want to say the first time I went to this place I was sixteen years old and had a 1965 Chevy super sport impala that was shaking so bad I knew something was seriously wrong. I was poor and had no money but wanted to find out what the bad news was going to be. When I went to pick it up and was ready for them to tell me something horrible, I was shocked. They told me that the car is fine and the shaking came from the aluminum fancy wheels that had been put. They replaced them with some regular wheel and wham the car was as smooth as glass. As recall they didn’t even charge me for the “new old” wheels”. They continue to be the only place I go to to get my tires balanced, and vehicles aligned.whenever I buy new tires I always bring them over because frankly they’re the only ones who do a perfect balance especially on my MotorHome. These folks are both competent, and honest. Not easy to find that.

All the repair we agreed on came out to be best repairs at a 100% good job well done.

Took tractor in on an afternoon and they order replacement parts within hours. Parts arrived following morning and repairs completed within hours. Picked up tractor less than 24 hours. Honest, professional, reasonable fee and experienced mechanics. Will be my #1 go to shop for my tractor and will recommend if you want reliable shop.

If you want to bring your own parts don’t go here

Fantastic place replaced a bunch of front end parts, they did a great alignment!

They good at what they do. They were able to remove broken wheel stud without damage the rim. This is a real professional shop.

They have been in business over 40 years and quality of work has never diminished!

I refuse to let go of my 2001 Sequoia that has/had a rusted out frame. After a few days at Nelson my frame is welded and I feel safe back on the road again.

Diagnosis within an hour, fixed in 24 hours. Extremely professional, quick, friendly, and fairly priced. Absolutely recommend.

I went to get some work done on my 94 Chevy Astro they didn’t do the work right and then told me I was wrong, didn’t give me a right price and was very rude and didn’t care about what I had to say. The owner was the one I talked to and the other man that works there was rude and he told me one price and then change it when I went to pick my van up. They where very rude and don’t care about their customers.I WILL NEVER GO THERE AGAIN

They had exactly what I needed.

First time ever using this shop. Very impressed, they where very friendly, honest and seemed to really care about helping their costumers out. I had friends that where mechanics and honestly I really dont trust too many of them. I will defiantly be a returning costumer.

Great job guys!Service was fast, easy, and they did a great job replacing springs.I think the price was fair for what it was. I will definitely be returning in the future.

Vehicle is still in process. Looks good so far. Update 12/29/2020. Manager took care of my vehicle. Several shops were clueless. Nelsons accurately diagnosed problems, advised me, and now vehicle is back on the road.

Absolutely great customer service! Very courteous and professional! Should you need a professional and precise computerized alignment to be set to your vehicle manufacturer’s angle specifications this is the place to go. Highly recommend this shop!Thanks Mark and staff at Nelson Frame&Axle.

One of the most important part of a mechanic shop is the ability to be honest with the customers. Being able to be transparent with them and tell them exactly what is going on with the vehicle. Well, this shop has exactly that. I went to this shop for a second opinion and they told me a very different story from the first estimate I received. HONESTY, PROFESIONAL, AND QUALITY. I WOULD RECONMEND THEM for your car needs.

Great customer service, they do an amazing job with repairs, definitely recommend them

These guys are great, I have an old rusty chevy with a rotting out shock frame tube. They cut out the tube, replaced it and reinstalled my shocks, the truck rides so much better and less noise and ride disturbances. Great work!

Its good place to go and not wasting your time and not expensive

Called around to 8 different places for an alignment including a visit to Mercedes dealer and no one had the correct equipment or to align my car due to having wheels that wouldn’t accommodate traditional alignment tools as well as the car being lowered. I was referred to Nelson after checking around for weeks and got my car into them. They were able to perform an alignment without problems because of their modern laser alignment rig that doesn’t touch the car. The price was less than the dealer and done in a more timely manner than previous experiences elsewhere.

I am more than impressed with the gentleman I dealt with today. I had been told by a repair show that the frame on my 4Runner was shot and basically a death trap. I told the gentleman at Nelson Frame and Axle that I wanted to fix it if it needed it and he looked it over thoroughly and said that there was nothing wrong with the frame and that it was even in better condition than most hes seen of the same age. Super honest people and I will definitely recommend them and come back to them in the future. A+ all around.

Nice people and got my semi truck fixed

Good work for a good price

Bunch of Good Mechanics that care. They work very hard to keep us working men on the road by Professionally Servicing our Equipment, with Robbn us like the dealerships do!! This place will always and continue to handle the Repairs on my Rig!!!

Brought in my 2001 Honda Passport for a Frame swap in September.I had just purchased it for a bumper-to-bumper restoration, knowing that it had significant frame rust issues.I had heard about Nelsons, but hadnt experienced it firsthand.Mark and John (both old-school, stand-up guys) advised me to find a good used frame instead of repairing the old one. WISE move! Theyre genuinely interested in their customers AS PEOPLE and arent satisfied with just doing a good job - they strive for QUALITY and execute with EXCELLENCE. Their shop is fully equipped and their techs are courteous, funny, and SMART.Once I found a good frame, Don did the work - a COMPLEX job of separating the body from the old frame and transferring the engine, transmission and other parts to the new frame and reattaching the body. Just like Mark and John, Don LISTENED to me and answered ALL of my questions.When Thom (another experienced tech) stepped in to help, I got the chance to see how they work together as a TEAM. Theyre curious and creative and LOVE what they do. Whenever a problem arose, they solved it with knowledge and SKILL.After the job was completed and I left their shop, I knew for CERTAIN that I GOT WHAT I PAID FOR.Its October now and Im really enjoying driving my fully restored Passport (my first 4x4). Thanks to the guys at Nelsons, itll NEVER have a frame issue again.From my experience, if you want it done cheap, go somewhere else. If you want it done RIGHT, bring it to Nelsons and theyll take care of YOU.Terry Keith - a SATISFIED customer.

These guys are the BEST! no matter if it is a basic alignment or if it is an issue that no one else can figure out, these guys will get it taken care of.

Excellent service and reasonable prices

I went there with a snapped subframe on my 2004 Ford Escape. Theyve been out of production for many years no dealers or aftermarket parts available. They found one for me either in New Mexico or Arizona had it brought up installed it fixed other things on the suspension and steering very good price very quality work extremely happy highly recommended.

Very professional good people

I believe that Nelson frame & Axel are old school professionals, simply said they knows what they are doing**** good job!!

I give 5 stars to Nelson Frame because the Owner of the shop was very honest with me when hi hock my Freightlaner Cascadia in to the alignment machine and after he run a test he said I dont need anything done on the truck that everything was fine he dont even charge me anything for the time the mechanics spend on it... I definitely highly recommend Nelson Frame to all my friends. Thank you Nelson Frame.

Quality work at good price. The best

I was having major problems w/ my car to the point it was dangerous to drive. The guys at Nelson Frame did a great job getting me on the road. They kept me informed of the work needed while trying to keep my cost where I could afford it. Thanks

I came in with a weird complicated alignment job for this company which was recommended by LV performance on South High Street which this family of mine recommended me to get my 2000 Crown Victoria aligned at this place they steered me away from Firestone on South High Street because of the Dirty Work that they do anyways got my car aligned and drives perfectly straight these men know their job and what they charge you is fairprice I recommend them I would write them 100 out of 100 if I could thank you guys!!

Right when you walk in the shop you will notice how disorganized the shop is. Broken parts, sockets, new parts all laying in the same pileI took a truck in to have an alignment done and walked away with a bad taste in my mouth. After having the alignment completed, we were told that the suspension springs were worn out. He commented that the vehicle would continue to wear tires abnormally, offering no solution. I asked to see the alignment numbers of caster/toe/camber but was told that the printer did not work. The mechanic who did the alignment rattled off a few values that he set the alignment too, while digging through a pile of parts for a another vehicle as if we were bothering him. After looking up the factory alignment specifications, he performed the alignment incorrectly. He set the vehicle to 0 toe, which is incorrect. Good luck telling them they did it wrong. As i was asking these questions about what they set the alignment too, the clerk smiled as if I had no clue about vehicle maintenance.Bottom line, run fast & run far. I wouldnt let them align my lawn mower.

Had my axle taken in to get the U-joint removed. They broke the ABS teeth off of one side. I would have been understanding had they not tried to pass it off as something I had done. They were friendly to my girlfriend, but I value honesty more.

The best

Traveling in a motor home. Had a spring issue. Called John told me to bring in the rig. Kurt and Ed looked at the issue. Order the parts. Put the springs in and had us back on the road exactly when they said they would.I felt they went out of their way to help us.After we left them we hit some bad roads in Indianapolis. Sure glad they did fantastic work.These guys are the best.

Great service great price

The guys at Nelson frame and axle know how to get the job done right, I took my 1995 Silverado in for a frame repair and a steering gear box. The work performed looked better than new and the truck drives better than it has in years. I recommend these guys any chance I get.

I took my car here recently because this was recommended as a great place to get brake work done that is close to Bexley. They did great work on my car and even suggested a few things that needed attention down the road. If you are looking for auto repair near Bexley, look no further.

Honesty would be the best word to describe the work they do. They dont try to up sell you on things you dont need. I took my truck in for an alignment and when they found the break line was broken they fixed it before I got there and was reasonable on the cost for the additional work.

Excellent work. Honest ppl. They explained what was done and the break down of the price. Would definitely recommend.

Honest, trustworthy AND exceptional at what they do ! Ive taken a few of my trucks to them, and 2 cars. Ill be back.

These guys are awesome!!! They will go out of their way to take care of you!

Great customer service service

While providing a towing service for one of our customers we towed their vehicle for 200 miles from our facilities after it had been involved with an accident. Well as it goes our wrecker had developed some issues on the way to this location for our drop off. Being very busy the owner and shop crew worked feverishly to get my truck back on the road. I was expecting an astronomical bill considering I had no where else to go. They treated me 100% fair and did what they had to do to get me on the road. While also owning a repair facility at our home location its good to know there are still repair facilities who go out of there way to provide a amazing service and not out chasing the buck..... a very experienced staff to handle all your needs use these guys you will not be disappointed.

Honest ppl looked at my car and told me I did not need an alignment.. And saved me 200$

They were able to align my car perfectly when Goodyear couldnt.

Great for large/heavy duty trucks. These guys wont BS you and will get the job done right the first time and they get it done quickly.

Good work the good alignment on box truck next day was the pickup so they where fast.

Great service guy: Mr Gary

I had my over the road truck alignment done here and it drives so much easier than if I had it done at peterbilt.

Very helpful...great place to do business.

Fantastic staff

THANK YOU for getting my tow truck and driver back on the road as he was 200 miles from our shop. You guys got him taken care of so quickly and at fair price.

The owner or manager i dont know he was very nice and didnt seem like he was trying to get over on me. My car is there right now and i will always tell people to go to here he is very honest and he calls to let you know prices of things before he puts on your car. Thank you nelsons for doing a good job with people. I have been to three other places who told me other bullcrap and i knew it wasnt bad I knew it was my axle went bad but nelson told me the true and I thank him so much

Thanks Mark!!! You guys make the rest look like amateurs.

Excellent work honest people

They are scammers for sure

Only shop in Columbus I trust and well go to

Sucks

Scam artist