Meineke did a great job welding my muffler back together! I scheduled an appointment for the morning after it happened and they were able to get me in and fix it quickly at a reasonable price, all in a very professional manner. I would definitely bring my car back here in the future!

Jason and the team at this location really took care of me and my vehicle. They were on time at every step and keep me updated on repairs. Most importantly, same day service. So I was able to my steel horse back on the trail later that day. Thank you for the great service experience at this location.

I went to get my car diagnosed for a soft pedal. I left the lot (after not getting the fix) with an incredibly loud and new noise in the back of my car. I then took my car to two different places to get a second (and then third) opinion. Both places asked me about my experience here. Both places independently suggested I had a part stolen from my car as the location of it is very hard to get to without tampering with the vehicle. Will not return.

I think the positive reviews were written by the employees or owners. This is the worse place to use for car care. I work at a hospital and always very busy and press for time. I called to make an appointment I was told the appointment was set for 2:30pm on Wednesday July 11th. I arrived at 2:00pm. Walked in and greeted the man at the desk, he never looked up or responded to my greeting. I said hello again that’s when he looked up and said, I hope you’re dropping off a vehicle because we are very busy, I said no, I will wait for my car. I said I have a 2:30pm appointment, he looked at me and said well it will take us 3 hours to get to your car. I responded by saying, I had a appointment for 2:30pm why would it take 3 hours ? He simply said well that all I can do right now. Needless to say I left with my car and went to Walmart for my oil and filter change. Didn’t need an appointment and it took me 1/2 hour to complete. I will never go back to that place and I do not recommend it to anyone.

Very friendly and helpful staff for my oil change. Before I brought my car in I had a clicking noise in my steering wheel but when they returned it, it was fixed with no extra charge. Highly recommend

Jason and his crew honestly and affordable. Would not go anywhere else!! Dave Russell

We used to be customers for 6 years with good experience but recently theres a new guy in the front desk too rude. Then Meineke changed the location to Hilliard and nobody was noticed until you get to the Grandview location. Thanks for the attention!!

I liked that they were able to get me right in to do the work I needed. They got done timely and were polite on the phone. What I didnt like is that I heard a rubbing noise from my wheels that wasnt there before and they were already closed by that time and are closed on Sunday as well. I was very nervous that something was wrong and I have no recourse until Monday and I have to work. Not happy about that at all. I called the customer service line and they left me on hold instead of sa

The gentleman who helped me was very friendly and extremely professional. I always have a good experience when i go to Meineke.

Super helpful. The team was very friendly and prompt in solving my problem. Thanks so much!

They were quick and very reasonably priced. I was very impressed and thankful they could help us in a pinch!

Always quick and courteous. Never had an issue.

Waiting room that will be nice once covid is a memory.Staff was friendly and did good work.

I know next to nothing when it comes to cars so anytime I need a repair or any sort of change on my cars (whether it’s tires, oil, etc.), I have my dad do most of the communicating. Meineke was so patient with me calling my dad three different times to make sure I knew what was wrong with my car. I had a muffler problem, needed two new tires (but ended up choosing to do four), and an alignment and they fixed all of that within hours of me bringing it in! I was fully expecting not to get my car back for a few days, but I had the keys and a perfect running car in my hands within 6 hours! For such a great price too! I will for sure use them in the future and definitely encourage you to utilize their services too!

Dont know if the same guy still owns it who used to I would never go there I was next door at dairy Queen

Good, friendly service that didn’t try to sell me on a bunch of nonsense like other major chains. The staff was more than helpful and the price was the best around for what I had done. I will be back in the future.

While many other places that I called were only open Monday through Friday, Meineke was open on Saturday until 4 pm which made it convenient since I work during the week. The man at the counter scratched my info down on a blank sheet of paper rather than a work order form, which I found to be a bit odd, considering it’s such a large chain, but I did receive a Meineke itemized invoice upon checking out. The man was courteous and was wearing a mask. He scheduled me immediately and I had my oil changed and my check engine light remedied in about an hour. I really appreciated the fact that they didn’t try to talk me into any other services. I will more than likely return here again.

Wow! I must have caught them on a bad day. I was looking for a new place because my old shop moved. My experience with Meineke was the opposite of what other customers posted. They charged me way more than the price I had received over the phone, they tried to sell me extra services, and not a face mask to be seen. It took 50% longer than they said it would which I guess makes sense since it cost me 50% more than they said it would. Guess Ill keep looking for a decent place to get my vehicles serviced.

I booked an appointment for Saturday at noon and there was nobody at the shop. Didn’t even get a call to let me know that they would be closed. Waste of my time.

I walked in and didn’t really know what to expect.They completed two service requests for me One I thought was a little high priced but they were able to explain the procedure and the price was worth it.They were very nice. Very very accommodating. The customer service was great. They made you feel welcomed and I would recommend them to anyone!!I will definitely return

Not one person working in the establishment, including the person checking customers in/out had a mask on. I should have left at that moment.Perhaps the issue with my car was not needing a wheel alignment, but $100 later it’s what was performed (I requested and authorized it) however the car isn’t any better so it clearly wasn’t the issue but no one took the time to look into it.

I went in to update my breaks and they sounded worse than before I took it in. Dont recommend taking your car here.

The owner and workers of Meineke Car Car Center are amazing especially Aaron, and the owner Chris! I got a flat tire 15 minutes before they closed. This Meineke closes at 6pm, I got there are 5:59pm. They took care of me anyways!!! Aaron finished fixing my tire at 6:25pm. They also replaced all my valve stems for free as a courtesy, which costs at least $90 on top of what I paid.Anyways, the people at Meineke Care Care Center are AMAZING, GENUINE, & COMPASSIONATE!!! I recommend them for all car repairs if you are in the area! May peace be with you all and thank you for reading my review; thank you Aaron an Chris for assisting me when I really needed a helping hand!

I always like to take my car to this location- one of the only places I trust here in Columbus. They are timely, don’t over charge or try to up sell you and are very kind!

Always reliable, helpful and fair. Ill continue going back for all my car care needs.

We blew a tire a couple miles from here with a one month old baby in the car only 15 minutes before closing. They stayed open late to replace the tire and were extremely friendly about it. I can not recommend them enough. They were a real life saver. I will definitely come back!

I came in close to closing time while I was driving through town and they were nice enough to service my car that night since I wasn’t going to be there in the morning. Wonderful and caring folks!

Very timely and friendly. Will be visiting again!

Excellent work timely with great pricing!!

This is a great place to get work done very knowledgeable and helpful. I have only had one bad experience dont care to go into it at the moment but the overall thing is they made me eat my words and gave me the best customer service back up with reliable car repair. I recommend this place to everyone Chris is the best and will help you anyway he can i will never take my cars anywhere else this place has gained a life long customer. I highly recommend this place........

Excellent service at a great price and on time too! Thanks.

I’ve taken my car here before and had an okay experience, and this time my check engine light was on it was slow to click over. After going to an auto zone to have a quick check, I came here out of convenience (walkable to my house). They plugged in the same device to get codes but decided it was an alternator or battery job, and stated I would be charged $99 for an inspection and could leave my car there to avoid a future tow. Then took my battery and tried to charge it with no success and called Monday morning to inform me and ask to fix it. I was completely ripped off by Meineke once again at at $99 inspection, $200 battery, $86 in labor and taxes, then they “graciously waived the inspection” rather than applying it (like they said over the phone!!) and I still paid over $300 for a battery that is absolutely the easiest test and fix. I will never return, and don’t recommend wasting your money.

I trust Meineke Grandview with all of our cars. They always complete repairs when promised and are reasonably priced. I will continue using them in the future.

Needed a new wheel bearing and they had me taken care of in no time.10/10Definitely recommend

I had an amazing experience at this location. The staff was very friendly and helpful with my oil change! Chris Early was awesome!

Excellent service, reasonable rates, very polite and professional.

The level of customer service provided by this Meineke location is second to none. They have gone above and beyond in numerous situations to help us maintain our fleet and keep our drivers on the road. I am consistently impressed and highly recommend them.

You rely on your car a lot. When you take it in for repairs you need to be able to trust that the repairs are done right. You also need to trust that the work suggested to you is the work that needs done.Grandview Meineke checks the boxes for me. Definitely a reliable place for your car care needs.

I was able to pull in & get an oil change, back on the road in less than 30 min. There was a lot going on, phone calls etc so if you need to trouble shoot or discuss stuff, it may be longer. But if you know what you need, are ready to pay with minimum conversation, get in & get after it.

Meineke didb a phenomenal job completing a pre purchase inspection of my car. I was told the rear tires would need replaced soon. This helped me negotiate a much better deal on my new car. Then Meineke topped it off with replacing my tires after my purchase!

They always take great care of me at Meineke! Providing me with good prices, on time, professional and always tells me exactly what my car needs.

The whole front end went out on my truck and I only trust these guys when it comes to my safety and livelihood. Brilliant work chris and crew.

I arrived 30 minutes before my appointment due to previous appointments finishing early. They checked me in immediately and started on my oil change right away. There is a waiting room with free coffee and a TV. They were quick and very reasonably priced. They have the best prices Ive found in Columbus so far. Highly recommend!

The staff was very friendly and they got my oil changed quick!

The guys here were amazing! I came in with an emergency that happened while I was dripping my kids off at school. I called to see if they were free on my lunch and spoke to Jason, he was super willing to help. I got there, they found my issue and fixed it with enough time to get food and get back to work on time! My car is back to how it should sound lol and they were so fast and accurate I really was so happy with everything! Thank you guys so so so much!!!!!!

The service center I went was in Grandview. Very Friendly and courteous. Explained the details of what was needed for my repair and the cost. Only complaint is the waiting area needs remolding and they need another mechanic. Other that great service.

BEWARE. TERRIBLE CUSTOMER SERVICE AND SKETCHY PRACTICES. Came in for a routine oil change, was told 30 minutes. An hour and forty minutes later my car was finished but my TPMS was no longer working (in addition to lots of “needed fixes” I felt I was being pressured to pay for after I’d said ‘not today’ multiple times). When I questioned the gentleman working about my newly broken TPMS he was incredibly rude and aggressive and said I could pay to have it fixed or leave. He informed me he owns all the meinekes in Columbus and he didn’t care about my concerns, I could pay to have it fixed or leave. His behavior was very unprofessional and I would not recommend supporting his businesses when there are so many other quality small businesses in this beautiful city that are grateful for business and treat their customers with care.

This is an unassuming shop that got my family van going when the check engine light came on during a vacation. The mechanic was knowledgeable and I was treated with respect. Among the other customers that came in after me, two were young ladies who seemed to feel comfortable. I didnt overhear any high pressure sales tactics, the estimated times increased as the jobs for the day came in, so they appear to be honest. The mechanics spoke with each customer. The price I paid was fair and I knew more about my van when I left than when I came in.

This is a 5 star location. Charles, the store manager, is an extremely knowledgeable mechanic and is able to diagnose the precise issue with your automobile. He is outgoing and friendly to all of his customers. The wait are is clean along with the restrooms and shop itself. The other mechanics also fall into this category; leadership by example. Everyone is friendly and there is no up sell; your car is repaired period! The work is thorough and checked. Repair time is timely based on what you may need. Looking for a reliable place to get your car or SUV repaired? This is it. No hassle and priced right.

They take good care of my car and are very nice.

Chris and his team did a great job! They were poignant, professional, and very quick! 10/10 do recommend.

They were great and fast. I needed high mileage oil change and honored the online coupon

I chose to try this franchise because it was from a person who is community minded and I would like to be able to share my support by doing business with those individuals.The work was great and the life time guarantee on the break job is a great bonus!

Outstanding service. Service manager was more than willing to help. Very polite and attentive, very knowledgeable. He made.me and my wife feel at ease. Checked on us to see if any other concerns or questions were taking care of.. I have been to many different shops oland this one know will have my loyalty. You guys rock. I recommend them to any one. 2x thumbs up guys!

Very friendly and efficient.

The gentleman were very knowledgeable and professional.

Honest guys. Will come for future repairs.

Its okay no hassle

Quick, easy, no high pressure sales, and cheap compared to most other options in the area.

Always quick easy and cheap. Tire patch and balance or a full rotation. Grateful for the walk thru at the end where they explain the process to you

Called and was told to stop over as my auto had options to replace. So he need to seeWhen I did he checked out Went and got lightEasy totally nice people giving great service

The owner seemed disgruntled when I politely asked him to wear a mask. He did put one on.

Bob the mechanic was curious, friendly, and took the time to explain the problems that my car was having. While the car was elevated, he took a flashlight and pinpointed the exact points of where the car needed to have repairs. I highly recommend the team at Meineke 5 star service!

I had a tire that needed to be plugged. I called in the morning and they fit me right in. I was very pleased with the service that I received. They fixed my tire and I was back on the road quickly.

Meineke Car Care Center was great I stopped there on my way from one job to the next and still made it to the 2nd job early. The service was great and the repair was fast about 45mins to do breaks and rotors. Highly recommended.

Chuck is honest, dependable, reliable, and has decades of extensive experience working on cars to be able to accurately diagnose a problem as well as offer the most affordable solution with quickness and ease. I waited to to leave a review to make sure I wouldnt have any additional problems after having him replace my spark plugs and a misfiring coil. Its been at least 3 weeks now and the car is running smoothly so I cant reccomend them enough.

Incredible service!! I got a flat tire and these guys stayed late, after they were supposed to be closed, until I could get the tow there. They fixed it fast and I was on my way. Amazing customer service. Didnt think any business would be this customer oriented, but these guys are!

Great people that not only fix your vehicle but take the time to explain their process creating seamless customer service. They stick to their word and see the job done right!

Have used them many times and never had a problem. Until this last time-- had an oil change and not only did they forgot to reset the maintenance light so I needed to return back to the shop, then a few days later going 60 mph on the freeway the hood of my car flipped up and cracked my whole windshield. Very lucky I was not critically injuried nor was anyone else. The police officer even asked if I had work done on my car recently. These folks were the last ones to open the hood. When I told them what happened, and took the car in they did not take any responsibility-- I was only told my hood latch was broken. This car has never been in an accident. No issues before. Only ones to lift the hood in the last 9 months. If that is the case, how was it not noticed when they popped the hood for the oil change? Or closed it when they were finished? Why was I allowed to take it back on the road? To keep yourself, your family and everyone else on the road safe I recommend not taking your car here. Serious lack of attention to detail and poor customer service. Not trustworthy quality care.

Prompt And efficient service. I was very pleased with the professional attention given My vehicle. I will return.

Chuck, Ben, and the crew were great. I had a certain amount and they did everything they could to get me back on the road. Im a car guy so I know the value. The manager Charles is awesome.

Very kind and competent staff!!

Chuck recommended exactly what I needed and had a genuine conversation with me while I waited for my vehicle. Scheduled an appointment online and maybe waited a total of 30 minutes for an oil change. Chucks a great guy and runs a great shop. Highly recommend

Christ and the guys were fast, efficient, and helpful. Great service and care.

Charles hooked me up! Great service at an affordable price! Definitely will be going back for future maintenance.

Horrible Customer Experience, Im very disappointed. I went to Meineke for the first time on 8/16/19 to get my radiator replaced. The next morning I tried to open my hood to see what they had done. Come to find they broke my hood latch cable, so now Im not able to open my hood. I called Meineke and went back to the location, they said they would take a look at it. Rodney the mechanic who installed my radiator was very rude. He was saying he didn’t do it. Obviously, he is not admitting that he broke the cable. He was blaming what happened on everything but himself. Very rude and definitely needs to be retrained. He was very hostile. Rodney told me to call his boss Chris Early. Chris is the owner of the 2 Meineke locations, the one on Sawmill rd and the one on Grandview ave in Grandview. I called Chris who was at the Grandview location and spoke to him. Then I took my car to the Grandview Meineke to further speak with Chris the owner. You would imagine the owner would be professional, polite, and help resolve this issue. Instead Chris was very rude and playing the blame game just like Rodney. Chris was asking me, “how do you know my mechanic broke the cable?” I will tell you how I know your employee broke it. Everything was fine and in proper working condition until I took it into one of your shops. Rudely, he told me if I wanted to fix the hood latch cable that he would charge me $200-$300. FOR WHAT??? For something one of your employees broke. Why should I have to pay for your mistake. I gave you my business and already paid you $500 to replace my radiator. Its not my fault your dishonest employee is not admitting that he broke the cable. Im an honest working man and not made of money. If it was something that happened because of something else, no problem I would pay to get it fixed. But this happened after I brought it to your shop. It was working perfectly fine before without any issues and now after leaving your shop, its broke. Very unprofessional business owner. Take the accountability for your actions. Your employee broke the part on my car and you want to be cheapskate, a crook, and a cheat. You are trying to charge me to fix what you broke. You are basically trying to steal from me. You Chris and your employee Rodney need to be retrained on customer service. I would not recommend your locations to anyone who needs car repairs. Not only was the customer service horrible so was the quality of work. You shouldn’t be a businessman if you don’t know how to conduct proper business etiquette. BEWARE anyone who needs car repairs, I highly recommend NOT taking your vehicle to these 2 Meineke locations. If I could leave 0 stars I would.

Under new management. Chuck really knows what hes doing and isnt afraid to tell you what your real options are. I am very confident that my cars are in good hands now whereas before I was a little uncertain as to whether my car would be taken care of properly.

Friendly and knowledgeable staff. Came in for an AC charge and radiator flush. Car is cool and engine isnt overheating anymore, couldnt be happier. Would have gotten 5 stars if they were quicker

These guys are crooks, pure and simple. The smooth talking manager, Chuck, is out to steal your money by putting faulty parts. Don’t get their services. Forget about Meineke completely because corporate won’t help a customer out if the a franchise is abberant and offers crappy services. Don’t get your brakes done here, don’t get your oil changed. Basically the only thing I trust about this location is using their parking lot to turn around.

I went here with my brother to get my tires looked at. Needed to replace the two fronts. One of those fun, unexpected surprises but oh well, was a decent price. We decided to proceed.A guy comes out holding my driver side door handle and gives it to me saying it broke off. Oh but it was already cracked, he says. Certainly caught me off-guard as Ive had no issue with my door at all.Thank God my brother was with me b/c everything came across as here ya go, not our fault, moving on until he spoke up. Id like to think I wouldve pushed on this by myself but probably wouldnt have ... Was just stunned. They gave me the alignment free and agreed to install the door handle after I bought a replacement. Ill update the rating after getting the door handle installed.After leaving, I couldnt escape the thought of the guy telling me it was already cracked... What does that mean? Ive never had a single issue with my door & that seems like a weird thing to have a problem with. If youre telling me it was cracked prior to you touching it ... wouldnt you bring that to someones attention?I feel pretty confident someone got over aggressive and/or was in a rush ... broke my freaking door handle off & decided to pass the buck. Im hoping they give me no hassle on replacing the door handle but we will see.

Took my friend there last minute last night before they closed to fix her tire. She ended up needing a new one but they were very helpful and got her in and out in 30 minutes. Great service!

Their customer service is second to none.

Love it their they are good efichient and are fast get it done and hounest and Professional done I have gone to them for years and I will for many years to come.

Really appreciate their honesty and straightforward approach! Will return!

Terrible shop will never give an honest warranty. The owner Chris is the ultimate slum lord. Meineke locations are the motel 6 of auto repair shops. Go to tuffy or AAA save yourself the trouble.

Took less than a day to get everything finished and since the first phone call it was nothing but professional and high quality work. Chuck and the team found every issue and showed me what they were doing ahead of time and everythign was priced fairly. I highly recommend these guys.

We were on vacation from NY state and our air conditioning in our car died on an 85 degree day! We called and got an appointment at 8am the next morning... So glad they were opened on Saturday! They checked our Ac and recharged it in less than 1hour! Keep track of advertised prices.. We got $20 that way! Our car is now nice and cool! Thanks!

A shout-out to Charles and his crew of accommodating tire wielding misfits. Not only did I get in right away but I got great customer service. Meineke, I hope you take care of your employees as well as they took care of me! Well be back!

This location damaged my vehicle and said nothing. It wasn’t until I got a flat tire and couldn’t change it due to the damage that they caused on my wheel that it became apparent. When I asked them to take responsibility I was told that even though they caused the damage it wasn’t their fault.

I went there when my tire pressure light went on. They found a puncture and patched it in no time. The next day, my light was on again. They found another puncture and replaced the tire. The day after (after spending $180), the light went on again and I had a flat. I filled the tire and took it back once again. They called 3 hours later to tell me that they couldnt find a puncture. The fourth time the light went on, I went to Katz Tires and they found another puncture. Really nice guys at Meineke, but they definitively arent tire experts.

Im an out of towner- Chuck and his crew took great care of the brakes on my van. Precise, honest, and quick. Would definitely recommend.

Honest and great service with fair prices

Chuck was very kind with a wonderful sense of humor! Made me laugh! Wonderful customer service!

Same day fix! Professional and I got a really nice discount

They were really helpful when my brakes went out! Didnt try to oversell anything and didnt end up charging me for looking at them.

If I could give ten stars then I would...I went to Meineke, because of the reviews that I read, and I needed my brake pads changed, and the manager...(Chuck) took care of me, in less than 45 minutes, he checked and made sure that everything else was in order, he is very detail orientated and I very highly recommend that anyone who needs their car servicing that they go only to Meineke...Thank you very much Chuck for you service!!!!

Excellent service. These guys have repaired some stuff other shops have messed up on jeep a few times.

These guys are great..I went for an oil change and they took my car straight in and I was told there was coffee and bottles of water if I wanted it. They were so quick that I didnt get to finish my game of candy crush..These boys dont play....Thanks a lot guys.

I always get my cars (always old & used) serviced here & am always pleased with the results. The wait time & prices are reasonable and the staff does their best to accomodate me. They are very knowledgeable and empathetic to the frustrations and inconveniences caused by car troubles. Id rate them 2nd only to my dad, a mechanic who provides me free maintenance and more dad jokes.

Very displeased with customer service. Stopped in with a nail in my tire hoping to get some help, while the mechanic/office employee who originally helped me was nice enough- the manager/owners (Im assuming based on the way he presented himself, older gentleman) customer service was so appalling that I asked for my keys back and left the shop before fixing my car. Not only were their prices NO WHERE NEAR comparable to similar shops in the area, he was rude, unhelpful and acted as if I was a major inconvience in his day. I will never return to this business. Luckily I was able to receive on the spot service by Midas down the road (for a MUCH better price and experience!) Thanks Midas!