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Fine Line Auto Body Grandview / OSU
1515 Olentangy River Rd, Columbus, OH 43212, United States
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Fine Line Auto Body Grandview / OSU
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Ra
Review №1

Fine Line was recommended to me by a friend for some minor bumper damage I needed repaired. Of all the estimates I received, Fine Line was the most affordable! They were able to schedule me within a few business days and my car was ready for pick-up about 48 hours after I dropped it off, as promised. The repairs looked great and they even washed the outside and did some interior cleaning - such a nice touch. I really appreciated how close the estimate was to what I ended up paying. All of the staff I interacted with were very friendly and professional, they also seemed to remember me when I came to pick up my car. I would pass along the recommendation to anyone looking for quality and fair service!

Ka
Review №2

Very helpful! They were super nice when I came in needing my bumper fixed! They helped me figure out how it was going to be fixed and offered a very reasonable price as well. They quickly got my bumper fixed and even pumped up my tires without me asking. I highly recommend their service!

Ji
Review №3

They were great throughout the whole process! They worked with my insurance company to negotiate a fair price. The work was great, and they were done sooner than I expected. Plus, they are only a mile from my house, so it was very convenient for me.I highly recommend them!

Sk
Review №4

Juan and the rest of the staff were very helpful! Had a minor issue and they fixed it quickly with no hassle. Will be going here for future needs!

Me
Review №5

I’ve used fine line auto body a few different times, and they’ve been amazing each time. Great at communicating and offer great deals! Just recently had a bolt come lose in my window motor, and they fixed it right away free of charge! Great service!

Ke
Review №6

Friendly office staff.. I think his name is Joey, he was great with getting my estimate and communication before, during process. Seems like good work no issues as of yet. Fast turn around for my drivers door. Dropped off Monday got back Thursday. Not too Shabby

Ki
Review №7

We needed a front bumper repair and radiator fixed and while we had reached out to several companies, Fine Line was by far the best to work with. Cody was so friendly, professional and knowledgeable. The front desk staff were great to work with, handled all of the insurance stuff and kept us posted daily on where they were in the process. Would recommend them to anyone and will return there when needed! They also detailed the interior so that was a bonus!!

an
Review №8

I stopped in to get an estimate on my bumper that had come off. Cody was super helpful with getting an estimate and extremely quick to have it fixed. Everyone In the office was very friendly and helpful. I highly recommend them!

Re
Review №9

Cody and Oscar are amazing! They worked very hard and were very efficient! I will definitely be back with my future car needs! They made a bad day a lot better! They both deserve raises! :)

An
Review №10

I had a great experience at Fine Line Auto Body! Cody, Said and the office staff were incredibly kind and helpful. They made my visit a fun experience, even when car issues are usually stressful.If you need any car help, visit Fine Line Auto!

Ni
Review №11

This is the nicest body shop that I have ever been to! I called about replacing my front valence and they got me in the same day and fixed it up quickly. They were super professional and kind. I will definitely be back!

An
Review №12

Javier was so, so nice and helped me get a paint transfer scratch off of my car in no time. Also, when I called in to schedule the estimate, the receptionist was SO nice as well. Truly one of the best car experiences I’ve had probably ever. Everyone was pleasant and kind and I’ll definitely come back for any other work I need done. Thank y’all so much!

al
Review №13

Cody (customer care) and Ivan (auto tech) were so professional and helpful. I wasnt even planning on going here, I just stopped in on a whim and Im SO glad I did. I had a great experience and I would 100% go back! Definitely recommend.

An
Review №14

My neighbor recommended me to this shop and I am so grateful he did! I have had my van serviced there twice in 2 years. Both times, they did exceptional work, were timely, friendly, and very helpful. The body work looked wonderful both times. They are thorough and kind and always willing to answer my questions in detail when I call. Also, they cleaned my van inside and out! It was so clean upon pick -up I didnt recognize my own van! I would absolutely recommend this company and will continue to go there for any future auto body needs.

Ja
Review №15

I highly recommend this shop for body repair work. Two weeks ago, I visited the shop for the first time. I have never done this in the US. The friendliness of Michael and Christina really eased my tension. They also arranged a rental car for us. A week later, my car turned out like brand new. They washed my car and even cleaned the interior of my car. I especially thank Michaels patience in answering my questions. They deserve 5 stars for the amazing service!

Ki
Review №16

I been fine line body shop which located at 1515 ole tangy river rd. Christina so kindly, she explained everything I need to know. She made me a called when my car is already and remind on the day. Fine line did the great job on my car. It makes my baby like brand new car. Paint color match. Great installation. I am a technical group staff work at Honda manufacturing paint department for painting robots and equipment. Which I can tell how big difference with color match. Too thick or too thin. Too much paint or clear coat cause orange peel or sag. But my car was perform a great paint job which fine line what they had been done on my car. Thanks Christina.

Jo
Review №17

I had a fantastic experience with Fine Line on Olentangy. Their GM, Cody, was a proactive communicator, treated me with dignity, and made sure all questions were answered - plus a great fix on some body damage!

Ki
Review №18

Great place & professional staff! they were so considerate when it came to fixing my car & even set me up with a rental. 10/10 recommend!

Ru
Review №19

I live about 150 miles away from Fine Line, but my daughter is a student at OSU and contacted me to let me know that someone had accidentally broken off the mirror on her car. Blindly, I called Fine Line and spoke with Javier, who then patched me over to Christina. They were both extremely nice and very trustworthy, as I needed to pay for the transaction over the phone to take care of the repair. I gave them my daughters information and Christina followed up with daughter directly to complete the work, and then called me to let me know that everything had been taken care of. The process couldnt have gone any better. Its a good feeling to know that there are such great people still running local businesses out there, and I was very fortunate to have found them! I wouldnt hesitate to recommend them to any family members or friends who are in need of the services that they provide. Thank you Fine Line!!

Ni
Review №20

I’m very happy with the service from Fine Line! They gave the best price out of the multiple places I got estimates from and finished the scratches/dent on my door in just 3 days. They even set up a rental car so I wouldn’t go without transportation while they were working. I recommend this business to anyone who needs repairs on their vehicle! I will definitely use them again in the future if I should need to!

Co
Review №21

Brought my truck in for the rear end, hit and run. They kept very good communication with me throughout the whole process, polite, and professional. Highly recommend them!

Ka
Review №22

It was Amazing Fine lines is family now And Cody is Amazing his energy is professional We recommend for service.

Ai
Review №23

Fine Line is phenomenal. Excellent customer service from Christina and staff. She made sure I was comfortable and took great care of me. I called Tuesday evening and they were able to squeeze me in the following day! The problem with my car was thoroughly explained, pricing was excellent compared to other vendors and my car was fixed perfectly while I waited in the lobby. I will definitely return to Fine Line for future needs and will tell everyone I know! Fantastic business!

Jo
Review №24

Christina is the absolute best!!! After a terrible morning (my girlfriend was t-boned while driving my car, resulting in a totaled - brand new car), Christina and the crew at Fine Line Olentangy took amazing care of us. They allowed us to wash our hands of the vehicle, and focus on medical priorities. I could not possibly recommend this crew and Christina enough, and will to any and everyone I know.-JM

Ro
Review №25

Javier and co. are freaking awesome!!! They were by far the best quote I received for the body work that needed to be done, stuck to their repair timeline, got my car in faster than I expected, and they even detailed the interior! Honestly, don’t waste your time getting quotes from other body shops. Fine Line is the way to go!

We
Review №26

I was in a minor fender bender back in January. I took my truck in to Fine Line and the folks there were professional, expedient, and thorough. They gave me a quote with options and what the costs would be for each option to fix my truck. Not only was it a great value, but they had my truck fixed within a couple days because I needed it to travel out of town later that week. To top it off, they even cleaned my truck inside and out. It was fantastic customer service and a great value. Id definitely take my truck back here if I had any issues in the future and Id 100% recommend them to family and friends.

Aa
Review №27

I brought my car to Fine Line due to poor service from Gerber collision. From the start when I called and spoke with Christina, to working with Javier directly through phone calls and visits, they both as well as the whole shop demonstrated the utmost professionalism in ensuring my car was corrected. Christina is absolutely incredible to work with. She provides such awesome work ethic/customer service and I hope she is recognized and awarded for all her efforts.

Ka
Review №28

Customer service is beyond exceptional!!! My vehicle was stolen and in two accidents. Needless to say I was overwhelmed and emotional. Christina and Javier treated us like family. They genuinely cared about our situation and our experience while at their shop. They eased my mind during what felt like a hopeless situation. Christina and Javier did everything they could to make sure our experience with Fine Line Auto was a good experience. My vehicle looks even better than it did before it was stolen. Christina, Javier, and their crew did an awesome job. If you have any car issues, definitely reach out to Christina or Javier.

Za
Review №29

Great experience. Helped me fix my front bumper. 10/10 recommend👍🏾

Ju
Review №30

Going to Fine line auto body in grandview was such a wonderful experience. A wood panel smashed down on my car from the top floor of my apartment complex, taking off the mirror, causing dents and scratches and fine line did such a great job fixing it right back up. The car looks brand new!! In addition to that, they were so accommodating, kind and made me feel at home. I would 100% recommend going there for any car needs. 10/10 experience.

Da
Review №31

Cody and team took great care of me. I was in and out very quickly, and the job was done well.

G
Review №32

Did a wonderful job on my Nissan Rogue. Vehicle looked brand new. Very quick and efficient. Thank you, Cody and crew.

Ge
Review №33

Javier and Christina where extremely helpful from the beginning. The worked closely with my insurance co., assisted in acquiring the delivery to the shop for a rental car and, regular phone updates from Christina. This is a well operated store, and the quality of work is outstanding. I would refer Fine Line Auto Body Grandview/OSU to anyone in need for Body and Trim work on their vehicle.

Mi
Review №34

This was my second time Fine Line and from the start Christina was so helpful answering all my questions. Needless to say her communication was absolutely prefect! I knew exactly what was going on with my car and she made the process so easy. Also they got 12k worth of damages done in 2 weeks and it was very good work. Can’t express how much you need to use this body shop!

Sp
Review №35

I came here because they had such good reviews online, and I was right to do so. Christina and Javier were friendly and helpful. Christina kept me updated about the progress on my car throughout the week. They fixed my vehicle AND returned it to me in better condition than I left it (cleaned outside and inside of car). To top it all off- I received a rose from Christina. All in all, I would recommend this place to everyone.

Ly
Review №36

This is my second time using Fine Line near OSU; I had such a great experience the first time (when someone hit my sideview mirror) that I came back when my bumper needed repairs. They were quick, timely, affordable, and had great customer service! Everyone I met with was polite, friendly, and professional. I couldnt recommend this place more if you need work done on your car!

Ad
Review №37

These people are total pros. Took my car here after it was in an accident, three airbags deployed, front end was a mess, car was trashed inside and out. My insurance was covering everything, including rental car, and Christina took car of everything! She arranged the rental car to be ready when I brought my car in for repairs, called me every few days to give me status and timeline updates, she truly cares as much (or more) about your car than you do. They did an amazing amount of work in less than two weeks, and the work they did was top shelf. My car looks better now than before the accident and I really didn’t think that was possible. I couldn’t be happier, and never thought I could have a positive, totally satisfying experience with the work and customer service at a mechanic/body shop. Christina deserves an award for going above and beyond to take care of me and my car (I hope the execs at Fine Line are reading these reviews)

Da
Review №38

Fine Line Auto Body got my repair done quickly with quality work. They have great customer service and even give you a rose. The price was unmatched as well. Highly recommend for body repairs.

Ge
Review №39

Most pleasant auto body customer experience that Ive had to date. Working with Christina was a pleasure and she made the process of getting my car back on the road easier than I could have imagined. Highly recommend that you bring your car here.

D
Review №40

Look no further! Christina and crew are the best you can ask for when dealing with the stress of an auto body repair. My daughter is a student at OSU (Go BUCKS! ) and had a problem with her car. As a New Yorker, I am suspicious of everything relating to an auto body repair and it takes alot to impress me. Fine Line did just that, they went above and beyond to handle the problem. They immediately sent a tow truck, diagnosed the problem, sent me pictures, communicated with me throughout the entire process, were honest and fairly priced, fixed the car and handled everything with the utmost care and concern. I do not give reviews often, but felt compelled to do so here because Fine Line and especially Christina did such a great job at neutralizing the stress and fixing our car. Thank You Fine Line! You definitely know how to run a business and take care of your customers. Columbus, this is where you go for an auto body repair! LOOK NO FURTHER!

Sa
Review №41

Great place. Had to get my bumper fixed, it looks great. They were faster than their estimated wait they initially gave me. I appreciated that they recognized and remembered me and my car. Great customer service.

Jo
Review №42

Had a cosmetic repair done by this shop and had a great experience. They were helpful, responsive, and great at explaining the process of the repairs. Javier and Dewana were wonderful to work with. I would go back to this shop if I needed further work done in the future.

Jo
Review №43

I had someone hit, and run my car. I made an appointment with these guys for 8 am today. I found out, by my insurance that I had to have the damaged estimate done by someone my insurance works with, and then I can take it where ever I wanted to! So, I get there today, and they ask me for the estimate paper! I had it to a gentleman, didn’t get his name, and he hands the paper to this lady! Again didn’t get her name! She blurts our we can’t do this. We can’t work on a car someone else gave an estimate to! I was thrown back by her response, and was confused!!! I was like I talked to them yesterday and they said it was okay! I could have stayed with the other body shop, but I didn’t want to cancel on them; I had already made a commitment! So, I told her she was like no we can’t take this. I was like you should call and talk to someone, because I know I’m right, and she said after she laughed which might I add was rude, I have been told I am wrong before, and then proven to be right!? What? That’s what I was thinking in my head!!! They told me to call my insurance company! Wait, again thinking in my head! I have to call the insurance company? Isn’t that their job? Like!?!? So, I call my insurance company, and they in fact said I can use them. I told her never mind I’ll go to gerber, because this lady left a sour taste in my mouth! You don’t speak to another person that way! So I go in to get my things, and as I am leaving! She is on the phone, and I told her as I was backing out of the building just wanted to let you know! You were wrong, and instead of saying she was sorry. She decided to argue with me, and then the other guy decided he was going to tell me to stop attacking his employee! When in fact she was the one that attacked me with her words from the jump! Very unprofessional, and will never recommend to anyone! The way this was handled was very unprofessional, and I have been worked up all day over this! Think before you react on how your treat someone! You wouldn’t want someone speaking to you in that manner!!!

Is
Review №44

Had a small accident, read all the reviews about this body shop. They were absolutely polite and professional. Christina guided me on what I should expect from the insurance company. (I have never been in this situation before). Just picked up my vehicle and it looks so beautiful. I am satisfied with the results that Michael and Christina gave me. She kept me updated every step of the way. Definitely good people and awesome work.

Ch
Review №45

The team at Fine Line Olentangy is fantastic!! I used them about a year ago as well for some body work and it was the first place I thought of going to when I had to file my most recent claim. Christina was more thank helpful with her phone updates and making sure everything was lined up for my rentals while my car was out for service! Would definitely recommend them to any friends or family.

Ha
Review №46

I exclusively take my car to Fine Line for any collision repairs I need. Christina the office manager is my favorite. She kept great contact with me throughout the time my car was in the shop and updated me on everything. I highly recommend this location because of the customer service and quality.

Sa
Review №47

Christina and Javier were very helpful, and professional. My car was in and out the same week I brought it in. Can’t forget about the Body tech employees; my car looks great because of them. Overall a smooth and well run operation that will get your vehicle in and out without hassle.

Ca
Review №48

Took a little longer than I expected but I guess that was on the insurance. Otherwise, great people, great work, very professional, worked with me on my price. Would recommend! Christina was a great help!

Do
Review №49

I would give my experience with Fine Line 10/5. From the time I made first contact to the time of service completion was less than 24 hours. Outstanding customer experience. Answered questions quickly, price was aligned, and communication was top notch. Christina communicated through the experience step by step and kept me in the loop from beginning to end. I would recommend Fine Line to anyone!

Pa
Review №50

Very friendly and courteous service. All work done was excellent.

An
Review №51

This is BY FAR the best place I have ever been to! They took their time and gave me the best service possible. The timing and consideration of my needs is amazing. I will never take my car anywhere else! Thank you so much. I will forever be grateful for you.Angela Perez

Em
Review №52

Christina, Javier and Roger were absolute life savers. They did an amazing job on my rental that had been side swiped! They were professional, friendly and SO accommodating. Cannot recommend them enough!!!

Ja
Review №53

My car was totaled but them nice they were trying ti fix it it probably was the frame

Er
Review №54

I recently had a car accident and went to Fine Line Auto Body for a second opinion. They were able to get my car in that same day. The work was completed in less time than I was told it would take. There were no unexpected problems or expenses that arose. My car was returned to me, beautifully restored and clean, both inside and out. I could not be happier.The work was completed beyond my expectations. But above that, the human element is what stands out to me. From the moment I called and was greeted by the office manager, Christina Canfield, to the moment I went in and met with Javier Bruno, the general manager, I felt like I was in good hands. A car accident, no matter how big or small, is traumatic. It was good to deal with people who were sympathetic and who were not trying to take advantage of me.I can say nothing but good things about Fine Line Auto Body. I would recommend them to anyone.

Ca
Review №55

I had a great experience with no complaints! Everyone at Fine Line was prompt, thorough, and great at communicating. Christina was especially helpful with sending text message updates on the car’s progress. Customer service is definitely their main priority, I would recommend Fine Line Auto Body to any one that needs their car serviced or repaired!

Ma
Review №56

My vehicle was involved in an accident at highway speeds and Fine Line was there for me every step of the way. Christina gave me regular updates, worked with me on my deductible, and helped set up a rental vehicle for me. When I came to pick up my vehicle, I was pleasantly surprised to find that it had been washed, inside and out. The team at Fine Line caught damages that the State Farm inspector missed, and did not skimp on quality, making sure to fix the vehicle with new parts, not used ones. My Subaru looks like brand new!

Er
Review №57

This team is great! They went above and beyond to help with my repairs and also buffered up my car for no additional cost. I was able to be helped immediately when I walked in the shop and my parts came in very quickly.

In
Review №58

I appreciated their kind and fast service. The staff members are very caring and look out for their customers. This is the best service I have received from a auto body shop. I will definitely come here for any future body shop needs, I highly recommend !

Ca
Review №59

Customer service was great! The front office and shop had great personal skills. They also accommodated to the situation I was in.

Du
Review №60

Fineline did a great job repairing our 2019 truck, after we hit a deer that ran right in front of us. The quality and thoroughness of the repair was top notch. And it all started with their Office Manager, Christina, as she dealt with our insurance company, kept the process moving along and kept us informed. They did the repairs right, because there is no sign of an accident. We would highly recommended their shop at 1515 Olentangy River Road.

Vi
Review №61

Highly recommend this location! Christina is such a joy to work with and they fix your car extremely fast. We have had our Audi fixed multiple times here and cannot rave enough about the wonderful service we receive each and every time!

Ma
Review №62

I took my car to Fine Line for body work after someone tore the bumper off my car. They far exceeded my expectations! They were professional and courteous throughout the entire process. They kept me updated on the work being done and handled everything with insurance. They also arranged a rental car for me. When your car is damaged, all you want is for it to be fixed and to not have to jump through hoops to get it done. Fine Line did that and more- I cant recommend them enough. My car looks brand new and it was completed in a timely manner. If you need a great body shop theyre the place!

KE
Review №63

This is my first time here at the Olentangy location and I had a great experience working with Christina and Michael. I was having a tough time dealing with the insurance company who made a mistake in their files and that delayed my repairs but Christina helped me get this resolved and provided with some helpful information. These are god-like people with excellent service and people skills. 5 Stars for sure and highly recommended !!!

Du
Review №64

I used FineLine on Olentangy to get my vehicle repaired recently and Im definitely pleased with the customer service and body work that was completed. CHRISTINA assisted me the whole way and made sure I was kept in the loop throughout the whole process. Even when I had issues with the insurance company, CHRISTINA was quick to jump in and help out anyway she could to make sure I got my vehicle back in time. Im definitely happy that I chose these guys for my car repair!

Ka
Review №65

My 2020 Silverado was hit while parked. Fine Line was super professional, and very courteous. They did everything possible to make it as painless as it could be. They worked diligently with the insurance company so I didnt have to. I appreciate that very much. Truck looks great! One tiny dimple in the paint, but no worse than stock. Im the only one that would ever notice. Im too particular anyway. Very pleased with the service.

Er
Review №66

Christina was Absolutely Awesome. She is thorough and keeps you in the loop with every step of the process. I appreciate her immensely. Thank you!

M
Review №67

Professional and honest! As a young woman on OSU campus, I sometimes worry about going into car places.This Fine Line was great! It is right at King and Olentangy close to south campus. It was professional, fast, respectful and had great masking! They listened to me, showed me what was going on with my car, and explained what was happening. Couldnt ask for better!! 5 Stars from this gal!

Ma
Review №68

I was visiting a friend in Columbus all the way from Minneapolis in my own car. During which, I got into a small but scary car accident (my first). When I found Fine Line Auto Body, not only did they take me and my situation seriously, but they managed to help me work out sustainable solutions; got me a rental so I could go home to MN; helped me with pricing; and most of all got my entire car fixed within a week and a half. Not to mention that Michael and Christina listened to me, my story, and showed me nothing but respect and hospitality. On top of being a family business, their ethics are focused around a costumer’s safety (not all Auto Bodies carry this mentality).DISCLAIMER: This is not me trying to hype them up- this is my experience as a young Black woman during a traumatic incident. I was truly taken care of at Fine Line.I HIGHLY recommend!

Dr
Review №69

Staff were extremely welcoming and friendly! We made great conversation while I waited. Repairs were done quickly and very well, I’d highly recommend Fine Line for any auto repairs.

Em
Review №70

Fine Line on Olentangy is a place that I really would recommend to anyone. Everyone who works there is helpful and honest. They repaired my car after someone hit it while parked and it looks great now! And when I came in a few years ago with my old car that I was about to sell, they were honest with me that I didn’t need to fix the damage. You can definitely trust them. They are very knowledgeable and are able to explain the process and aspects of cars that I’m not familiar with in a way that is easy to understand. You will leave there confident that you and your car are being taken good care of.

Ma
Review №71

This is the first time I’ve been in need of automotive repairs and choosing Fine Line Auto Body on Olentangy Rd. was the best decision!! The staff is very professional and helpful. Christina and Diana are so nice and friendly! Christina did an amazing job on keeping me updated every step of the way; I greatly appreciated her fantastic customer service! Michael is very knowledgeable, efficient, generous and goes out of his way to be helpful. He was wonderful; Michael redefines what outstanding service means!! My car was fixed very quick and it looks great! They went above and beyond, they are absolutely fantastic!! I had an amazing experience, I’m very happy, I highly recommend them! Oh, and it’s so cute that girls get a rose every time you visit them!

Ja
Review №72

Michael was very knowledgeable and worked well with the insurance. Even though my insurance would fix a part Michael went ahead and helped me with that. After all was done I only had to pay half of my deductible! Great work and service. Highly recommend!Christina the office lady was awesome and always prompt on phone calls and messaging my about the update on my vehicle.Good team, this is my second experience with them and I will be back!!

Jo
Review №73

I highly recommend Fine Line Auto Body at OSU for body repairs. The team—especially Christina!—is very kind and knowledgeable, the service is fast, the work is flawless, and they go above and beyond to be sure your entire experience is effortless. I was so happy to find my car completely cleaned inside and out when I picked up too. This is my new go-to for any body shop needs.

Ti
Review №74

I am near the end of a 3 year lease and had some body/bumper damage from an unknown source (possibly a shopping cart or other car). I wanted to get the damage repaired before I return it and lease a new car.Both Christina and Michael were great to work with, explaining how the whole process would work with the insurance company, rental car company etc. They handled everything and were great in keeping me abreast of things.Best of all, the car looks brand new!!! They even thoroughly cleaned (and I mean THOROUGHLY) the entire interior of the car, the tires and gave it a great wash.I could not be more pleased with the service I received and the work performed. HIGHLY RECOMMEND!!

ca
Review №75

My husband did research on a few places. We decided on Olentangy location, because the reviews were so great. We called, got same day, got an estimate, they set up every thing up for next day made it convenient for myself with rental and drop off. My Mercedes looks brand new. In a short period of time. No hassle, and the communication was excellent! I would definitely recommend anyone using this body shop. I myself will will return God forbid, if I need them again. Christina you are great, management was clear and straightforward. Thanks so much.

Ke
Review №76

Would recommend Fine Line Auto at Olentangy to anyone…My Jeep Wrangler was hit by a Ford F150 and had substantial damage to the rear end and frame. Fine Line at Olentangy definitely lived up to the reputation that they have online, which is virtually 5 stars. The repairs met my expectations and I cannot find any flaws with the work performed.Michael, the general manager, has extensive knowledge of cars and the auto industry, which was obvious to me the first time meeting him. I had planned on getting estimates from multiple body shops, but was sold on Fine Auto after talking to Michael and did not visit anywhere else. His assistant, Christina, is a true professional and always picks up the phone and will make sure you get an answer to any of your concerns.

Pe
Review №77

My vehicle was stolen and then involved in a hit-and-run. It was taken to Fine Line and although it was declared a total loss, they were extremely helpful in helping me deal with my insurance adjuster. Christina was particularly helpful, friendly and professional.

Ra
Review №78

Had a very positive experience at Fine Line Auto Body via their Discount Auto Glass partnership. Was able to get in the very next morning after I called for an estimate and my window replacement was done before the end of the day just as promised. Seems to be a quality fix at a cost that was significantly more fair than their competitors’ estimates. Office staff members were very pleasant and professional. Would recommend to friends/family and plan to return for any future auto repair needs.

jo
Review №79

I brought in my 2018 Dodge Challenger on the 16th of December with a significant amount of damage after I got in a 10 car pile up on the highway. When I searched body shops to go to, the Fine Line Olentangy branch had the best reviews so I decided to take my money there. When I arrived I ran into Ms. Christina who was very welcoming, helpful, and polite. Not only did she promise my vehicle to look as new as it did when I got it (which it does!) they also covered half of my deductible which saved me $500! And gave me a nice rental to use in the meantime of my repair. Christina kept me updated on the status of my vehicle often enough to where I didn’t have to ask any questions. It is now January 7th and my car looks beautiful! Christina even waited for me to get off of work after her work hours just so I could receive my vehicle as early as possible. I don’t know where they found her, but she’s a keeper! I would definitely recommend this branch to all

Mo
Review №80

I can’t say enough great things about this shop. It’s been numerous years since I’ve had to get body work done on my car & I was little nervous trying to find the right place. (I’ve had bad experiences in the past.) I had driven by this location numerous times & after looking up reviews, I decided to give them a shot. The reviews are correct. They really are this good. I had a great experience from beginning to end. Michael & Christina were awesome. Prompt, professional & friendly every time I walked in the door. They kept me updated on the progress & worked fast with my insurance company. I always felt that they were doing what was best & kept integrity. They did a beautiful job on my car & I highly recommend them.

De
Review №81

They did a wonderful job with my Jeep and their customer service is outstanding. Christina when above and beyond offering to stay late so that I could pick up my car!

Le
Review №82

The manager here is really nice and kind. Also the important thing is they do really good job with my car and give me the discount. I highly recommand to repair car here instead of another!

Em
Review №83

Amazing customer service! Stopped by on my way home from work when my tires were running low. Christina got me in so fast and I was in and out in 5 minutes. Everyone was so nice!!

Ky
Review №84

5 Stars to Michael, Christina, and the crew! After being T-boned on the drivers side and pushed into a parked car on the passenger side, Michael and Christina had their work cut out for them. They turned major damage back into what looked like a new car. Their workmanship was top notch. Their professionalism was above all others. Highly recommended!

PA
Review №85

I used Fine Line after getting in an at-fault accident and the results were very very good. The paint is indistinguishable from the other paint. The car was spotless inside and out I did not expect the inside to be clean but it was stunning as well They also helped me with my deductible. I give 5 stars 100 percent. Thank you Christina and Michael.

Ji
Review №86

Above & beyond customer service & professionalism. Had my car done quick & happily took care of everything else in between, will definitely be coming back next time my car needs some work. Thanks christina and everyone else :)

Ty
Review №87

I came in looking to get my bumper replaced, and it was done the same day that I dropped my car off! In addition to my bumper, they took out some dents, and all of that was done for less than the price I was originally quoted! You genuinely get the feeling that they want to provide quality service for the customer. Ill definitely be coming back! Christina and Michael were so helpful!

An
Review №88

I needed some external repairs done over a pretty extensive portion of my car so I came to Fine Line on Olentangy to get it fixed. Michael was very helpful and answered all my questions promptly and thoroughly. The repairs were done quickly and now I feel like I have a brand new car!! Not only did they take great care of my car, but they took great care of me too. Christina gave me a rose every time I was there and made me feel super welcome at the shop. Im very grateful to Fine Line!

rb
Review №89

This was the first time i had to take a vehicle in for repairs. Christina was helpful in working with the car insurance company and friendly. When i picked up my truck it looked like i just bought it from the dealership.

Dy
Review №90

My Nissan tire popped off and some of the screws for the lug nuts were either stripped or broke off and they did not take long to fix it.Christina did an amazing job coordinating between me and my insurance and keeping me in the loop on my vehicles progress.The mechanics did an amazing job and the car drives really well now.

Br
Review №91

The team at Fine Line Auto was extremely helpful from start to finish. Christina coordinated everything, all I had to do was drop my vehicle off. My vehicle looks as good as it did brand new!!

Ek
Review №92

I had a really wonderful experience at Fine Line Auto Body! This was the first time i had ever damaged my car and I was really nervous and upset and didnt know what to expect but as soon as I got there, Michael and Christina made me feel right at home. They explained everything that would happen to my car, they arranged for a curbside pick up and drop off rental car delivered straight to the body shop and they called multiple times a week to keep me updated on my vehicle. They made my experience there hassle free during a stressful time and I really appreciated it!!

Jo
Review №93

Great work Fine Line!!! I was amazed how fast and how good of a job Fine Line did with my truck. I will recommend fine line to all my friends. Really nice atmosphere

Je
Review №94

I had a great experience with Fine Line Auto Body located on Olentangy Rd. As soon as I walked in Christina was very professional and immediately took care of me. She answered all of my questions and took care of everything with my insurance company. Literally all I had to do is trust them to handle EVERYTHING and they did! She followed up with me throughout the whole process insuring that she kept me informed. Everything was done in a timely manner and my car looked brand new when everything was completed. She even saved me a trip by having my car delivered to my home free of charge saving me valuable time and gas. She also saved me money 💰on my deductible! I would highly recommend this company and will certainly use them again in the future! Thanks again Christina! Fine Line Auto Body has a jewel in YOU!

Li
Review №95

My wife and I had to move out and drive 3 hours north. Fine Line Auto Body worked with us to insure that we received our car before move-out; they were even reasonable with their pricing estimates with my insurance company!They are a busy shop, meaning that it might take longer than you hope, but there’s a reason why- Fine Line Auto Body is worth the visit.

Ne
Review №96

When I called my regular mechanic with a jammed door issue, he referred me here and am I happy they did..?!!Zero wait time, intelligent diagnosis and swift fix. I was out before lunch hour ended! Recommended!

Su
Review №97

I brought my car in for repair at Fine Line and was taken care of by Christina and her manager Michael. Christina did an amazing job handling all my insurance work and keeping me up to date with my repairs. Michael discussed with me the repairs ahead of time and my car was flawless after the repairs were made. Amazing place, recommend 10/10

vi
Review №98

Wonderful experience, Especially with the Shop manager Cody at the Fineline on Olentangy River Road location.

Ma
Review №99

Very patient as I worked through issues with insurance companies after my car was hit. The work was then completed quickly and looked great, plus they were organized and communicative throughout.

Xu
Review №100

The staffs in Fine Line Olentangy are professional and helpful. Michael did inspection carefully and talked to me in detail about any potential damage and what they will take care of my car. Amazing Christina keep me updated during the whole process and save my time to speak with Ins. She gave me roses every time I entered the office, any woman don’t like roses? My car is shiny and works well when I got it back, they even cleaned the inside, thank the whole team! I highly recommend the shop!

Information
37 Photos
100 Comments
4.9 Rating
  • Address:1515 Olentangy River Rd, Columbus, OH 43212, United States
  • Site:http://finelineautobody.com/
  • Phone:+1 614-421-2222
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto glass shop
  • Car rental agency
  • Towing service
Working hours
  • Monday:8AM–6PM
  • Tuesday:9AM–12:01PM
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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