Took our car here after an accident. Their customer service/communications are excellent. We were informed of all changes every step of the way.The end result is our car looks great and runs perfectly. We really appreciate everything Bob& his staff did for us during a challenging situation.We highly recommend COW for any collision body work and repairs. Joe & Nancy Govern
My point-of-contact was Jason who was transparent and informative. The body work was done to like-new state. We did have a small hick-up, but COW owned it, apologized and fixed quickly. My husband works for Friendship Village of Dublin and they send all their vehicles to COW and are very please with them. Thanks again for the work. Faith Shipley (aka Pibble)
COW did some paint work on my car. After they painted it, they accidentally chipped the paint and had to re-do it. Once they had redone it, they called me to pick up my vehicle. Some time between when they re-painted the vehicle and when I came to pick it up they accidentally chipped the paint again. I asked them to repair it, they were very apologetic, fixed it no problem, and gave me a discount. The car looks great now and I have no complaints about the quality. The work ultimately cost half as much as it was quoted at another body shop. My only complaint was the long time it took due to accidentally chipping the paint job twice. However, they made sure I received quality work and they gave me a great price. I would recommend due to their customer service, quality, and competitive rates.
We had some minor damage to an almost brand new vehicle. Our insurance wanted to lowball us on the parts, but COW advocated for us to get everything covered. They were able to get our car in quickly and repaired in days. They did excellent work and the car looks like new again.
Awesome folks and great communication!!! Took a bit for the body work after a wreck but that was the OEM equipment delays and NOT COW’s fault at all!! If ever I need body work on my car again, I will DEFINITELY use COW!!!!
This place is great! Everyone I worked with was friendly and professional. They did a great job in making my car look new! I would highly recommend.
We had a wonderful experience with COW. They did the estimate of the damage on the car in a timely manner and explained fully and completely what needed to be done, how they would do it and how long it would take. The car was done when they said it would be and the job was done perfectly. No one would know that it had been repaired. The employees were friendly and welcoming while still being professional. This i s the second time we have used COW and I will continue to use them if the need arises. I highly recommend using COW for any and all repairs.
Jason was great to work with. Highly recommend COW for any body work.
Im very pleased and delighted with the body work that was done on my car - it looks brand new!
Jason and Jeremy were wonderful! They helped me right on the spot and did an outstanding job...went above and beyond!
Bob, Lindsey, Jason, and the team are professional and responsive. I have used COW a few times in the last few years and have been pleased with the customer service and repair results each time.
Great body shop. Nice people and they do great work. They have worked on both of our cars and have done very nice job... highly recommend.
COW is wonderful! They did a great job at the estimated price, and had my car back to me before the promised date. Fabulous service and craftsmanship!
Absolutely excellent body restoration and new paint was better than factory. Would highly recommend COW.
COW was amazing! The communication was on point, the work looks amazing, timely completion. I really thought they did a great job! So happy we were referred to them and will definitely use them in the future!
The work was good but they don’t honor their estimate. I would never use them again or recommend them.
Went to COW and got a price for a small issue with a door handle. Called me the next day, said parts were in and they repaired that day. Went back the next day with a problem with the window in the same door unrelated to the door handle and they fixed that and would not accept any payment for that work. And they washed my car both times. Great to work with and I recommend them to anyone.
They were friendly and had high skills. Also, the repair cost is fair.
COW was great to work with throughout the entire process of my repair. To quote my car damages, they agreed to meet me at a location near my work to accommodate my schedule. They also were very helpful in interfacing with my insurance company to ensure the work was done right. The quality of work was great, and they finished on time. Overall, the service was extremely friendly, and they took good care of me. I’d recommend them to anyone in need of collision repair.
Our Lincoln was badly damaged by a hit and run accident. COW did a great job of the repair promptly. I would highly recommend them!!
I think they did great !
Attention to details of mirror replacement was on time as promised with original replacement parts . Staff friendly and positive attitude.
They deliver on promises made. Staff and management are responsible and professional. I came for body damage and left smiling.
COW Autobody Shop is on top of my list because I was very impressed by their courteous and efficient service.It is a family owned business which is always a plus but their honesty won my trust.Google Map directed me to the nearest shop. So, #thanks #googlemap.
Bob was great!! Super personable, timely, efficient, and very helpful. I was given his info from a friend and I was not disappointed. Ive already handed out some of his business cards i had requested to my friends and coworkers. I will definitely be keeping a card for myself!!!
This is a great body shop! Beautiful work, very professional, respectful & reasonably priced! Highly recommend this business!
COW Autobody Reconditioners is possibly the best body shop Ive had the pleasure of doing business with. And thats saying a lot considering nobody likes a trip to the body shop. Bob and his entire team are nice, kind people who are genuinely good at what they do. They also love what they do and it shows in the quality of their work and the quality of their customer service. If you need some body work done on your vehicle, dont hesitate--this is the place.
COW did a fantastic job repairing the side of my car that apparently had an encounter with a runaway grocery cart. I was on the fence about getting it repaired but took it to COW as they had done body work on my car in years past. After Bob talked me through the process and the quote, I decided to get it fixed and am glad I did. Thank you Bob and company, it looks brand new!
Needing to fix damages to your vehicle in the midst of a pandemic, is not ideal. However, COW Autobody, were professional and safe throughout the entire process. They were also affordable, honest and timely. I would use them again, 100%
Honest and trustworthy, kind people who do good work. Truly refreshing to do business here! Great job, excellent value. I would trust they with any body work again.
A great team that fixed hail damage on my car. Brittany was incredibly helpful and understanding of my problem. Her and her team worked with the insurance company to provide a supplemental claim, quickly, conveniently and easily on my behalf. They exceeded expectations and provided incredible customer service, going above and beyond to rescue my vehicle.
COW was very easy to deal with. Everyone is very professional and accommodating. The work on my car was perfection and the value great. I’d recommend COW as a starting point for any auto or truck body work.
Excellent serve. Great people. Highly recommended.
Great service! Great work and very helpful staff!
Easiest auto body experience I’ve had. Folks at COW tell you the cost and timeline and stick to it. Communication throughout the process was excellent and the work quality was top notch.
I had a bumper on a brand new Jeep Grand Cherokee that needed to be painted due to a minor accident. I am EXTREMELY picky about how things look as it was a brand new vehicle and I wanted it to look perfect and like new. I had two close friends in the car business refer me to Bob at Collision On Wheels so I felt comfortable going there. They met and exceeded my expectations! My jeep looks amazing and the color matches perfectly. I tried to find a flaw and couldnt. They were very patient with me and wouldnt let me pay until they knew I was 100% satisfied, which I was. Prices are very fair and reasonable also. I have already referred two friends to them and wouldnt trust anyone else to work on my car. Thank you for the great experience!
Very helpful and treated me like family! Hope I don’t need them but if I do they will be called on first!
Getting into an accident, hitting a concrete berm as you struggle to control your car in ice, etc. These situations suck. However, Ive been to COW twice for auto body damage, and both times have been flawless and smooth. The team is incredibly welcoming, helpful, and they get the job done at the best price possible. I got into an accident in a car that was new to me for only 3 days. They worked closely with me over the 3 weeks it took to get the job done, which included a trip to mechanic shop for electrical work in my drivers side door. I was worried about how this would work, but COW managed the entire process extremely well. Wrecking your car sucks, but COW has always made it a less than painful process.
Second time, different car with COW with the same results...superb work and service. Highly recommend COW. Everything about them is excellent! Find out for yourself!
Bob does a excellent job! I will always use COW for my automotive needs.
Bob and his crew are the best. I’ll use them any time I have body work needs!
There aren’t any words to adequately describe how grateful I am to this crew. I was from several hours away on a visit to Columbus and had a collision with a semi tire in the middle of the highway. They could have taken advantage of me a hundred different ways, not only because I didn’t know any better, but because I had no other options. All I’ll say is that they didn’t. In addition, they could not have been more friendly or accommodating. I wish there were more I could do besides writing this review. Don’t hesitate to go here. Top of the line personnel. God bless you.
Cow was excellent good service good people good finished product I would use them again
Great work. My truck looks like new. Very reasonable on what it costme.
Everyone at COW was great, they were very flexible and accommodating. They repaired two damaged areas on my Suburban and did quality work! Their pricing was reasonable as well. I would definitely recommend.
They were awesome! Honest, great communication, wonderful customer service!
I am very happy with the work they did on my Infiniti. The car looks great and was done on time. I was kept informed of the progress throughout the entire process. I would definitely use them again.
These guys (Bob and his team) knocked it out of the park! They took excellent care of my 17 year old Toyota Avalon and made it look like new!! They gave me excellent advise and worked with me. They more than delivered by doing exactly what they said they would in the time they said for a very competitive price...AND threw in a few extras!! Hire these guys and you will not be disappointed!!! Scott.
Affordable. I did two estimates for my recent car body work. COW price is around 60% of the other estimate price. And Good quality.
Thank you Brittany and Team for the excellent service and quality work.
Super easy to work with. Accomodated my schedule. Will definitely use for my needs in the future.
This place is wonderful -- we wouldnt take our body work business anywhere else.
Brittany and team were fantastic from start to finish. I left one of the bigger autobody places because I was looking for a more personal service and boy did I get it. Highly recommend. Will not go anywhere but here. Its worth noting that the owner worked really hard to see if there was a way to get used parts to save me money. He took his own time to try and do this for me. Its a family owned business that goes above and beyond!
Great paint work on my sons car.
Ive just had the front bumper replaced due to a tire thread scrap hitting the fog light on the highway. COW did an awesome job in less than 48 hours. Not only was the not so common paint color matched to perfection, they addressed an old scratch on the passenger side for free. The shop has an agreement with a nearby Enterprise car rental so you can arrange to have a rental while your car is being fixed. Highest quality job with a friendly service and a great price. I would rate them at six stars if I could.
These guys are terrific. They did good work on our Acura and had it done earlier than promised. They were honest enough to deduct a part that they had purchased for the repair but wasn’t needed. Coupled with my $150 off $1000 coupon (even though the part credit took my cost down to $900), my total cost was $250 lower than the original quote!Nice people. Good quick work. Honest owner. What more could a customer ask for? Thanks, Bob, for a job well done.
Great detail to their work. They fought the insurance company so they could do the repair the right way. I love doing business with them.
I chose Collision on Wheels because they were a local business. I am extremely satisfied with their excellent, thorough, professional service. Their work is very neat and complete. They took care of my car so that it works fine. Their charges were very reasonable. The time it took to repair my car was also very reasonable. I will definitely recommend them for any body work.
I got quotes from several bodyshops about replacing the bumper of my car. I chose COW due to the lowest estimated price and 5-star rating on Google, which turned out to be a wise choice! Bob is very professional and kept me updated during the work. It only takes 2 days for the replacement. Highly recommend this place!
Friendly and knowledgeable. Excellent experience.
Quick, accurate, and free estimate. Efficient service and results are as expected. Paint color is spot on. Would have been 5 stars, but the car was returned to me with a surprising amount of white body shop dust on the inside door panel (black) and some transfer on the steering wheel, shift knob, and handbrake. Overall, I am satisfied and would use their services again.
Best body shop experience Ive ever had! Great customer service from Bob and all the other employees I came into contact with. Quality and timely work. This will be the only place I will return to get work done for my car.
Bob and his team at Collision on Wheels are the best! They always take care of me and my cars when I need their help. They are quick and reasonably priced for the Amazing service they provide. I highly recommend them!!!
COW did a great job with my car. The work was excellent, they were cheaper than the 2 other estimates I received and they completed the job on the day they said they would. I could not be happier with COW.
Great experience! They worked amazingly for the crazy situation of an accident that caused body damage. They had lowest quote around (half of what 3C suggested) because only did what was needed (finishline had added unnecessary work). Not only was it the best and cheapest option but they finished in less time then the other dealers. Most estimated a 10 day fix, COW said 7 and 2 of those days were the weekend, Monday was a holiday but they still had it done 4 days after that. I’m hoping won’t have another accident again but I know the one and only place I’ll go.Thanks again for the amazing work to make it look like brand new!
3/6/2020As a kid I grew up a fan of cars. My dad had his own body shop repair business so I had learned a lot from watching and helping him with repairing customer’s cars. He treated his customers like they all were close friends.At an early age I learned how important it is to maintain your car mechanically, but also take care of the paint by detailing the car.Today, I drive a 2014 Acura TL SH-AWD with Technology package black on black. All maintenance has and continue to be done at Acura of Columbus with the help of Jim Cruikshank, Service Expert.One day I was having my car service when I had asked Jim about my headlights getting that plastic haze discoloration. Jim said without any hesitation…take your car over to COW Auto Body Recondition. He gave me the owner Bob’s business card and told me to let Bob know Jim sent me.When I left Acura of Columbus I drove straight to COW and introduced myself to Bob and Mike. These guys were so nice and very friendly. They really made me feel like I was part of their crew. In a matter of minutes they had one of the technicians work on my headlights and 15-20 minutes later he was finish and it looked Amazing!! At some point, I will need to replace my headlights but it will be another year thanks to COW.When someone sideswiped my driver side rear quarter pounder on Valentine’s Day evening. I filed a claim the next day with the other driver insurance (Progressive) and they wanted me to take it into one of their recommended body shops but I insisted I will take it to COW.COW was highly recommended to me by my service expert at Acura of Columbus and I trust the guy because he understands how much I take care of my car and I am Johnny on the spot when something isn’t right.My first experience with COW they treated me with respect and I remember what Bob had said to me…”you are family here.” I wanted to return the favor by taking my business to them instead of some other body shop.Mike, Bob and their entire team took good care of me from start to finish!Anyone who knows body repair especially with black paint sometimes you can see small amount of swirls form the power buffer. When I called Mike and explained how I had notice some swirls in the paint. He asked me to bring my car back and they will make it right. I took my car back on Friday and while the technician was buffing the swirls out. Bob and Mike offer me lunch (pizza) with the team while I waited on my car. That is GREAT SERVICE!!! The swirls are gone and it looks new like it did coming off the Acura assembly line.In the future, COW will get all my business and I am happy to refer new business to COW Auto Body Recondition. Thanks COW! Tony Jones
COW did a great job on our mini van, youd never know it had been damaged! They smoothed out a crease from a parking fender-bender and matched the paint perfectly. Staff was helpful and stayed in touch during the repair. Will certainly use them again.Mark
This was the 2nd time that I used COW Auto body in the last three years. The friendly service and professional workmanship you cant beat. This is a small family business that cares and wants return business and it shows.Thanks again COW Autobody
COW AUTO BODY did good work for reasonable cost. Great service with a smile.
I use this company on a super regular basis and have had the best resolve with pricing and quality of workmanship.I highly recommend Bob and his team for small of large repair needs.ASM Brad L.Infiniti of Columbus
They went out of their way to help us keep our cost down on a repair of an older car we have. They are professional, friendly, and did a great job understanding our needs and getting us back on the road. Thank you very much!!!!
Excellent shop to do business with. Amazing quality of work. Awesome experience! A+
Excellent customer service and quality work at a reasonable rate. I highly recommend Bob and COW Autobody.
The service I received at COW was professional, honest and friendly. The repair to my car was done well and on time. If I need autobody work in the future, I will use COW.
I couldnt have asked for a better experience than working with these fokks when my car had minor damage when it was bumped on the day my first payment was due on a brand new lease car. Another shop said it could take a week at double the price to repair a bumper cover that the other drivers insurance company said could not be repaired. They got EOM bumper cover, matched paint perfectly, and finished the job in two business days. Since this was second accident in two months, I hope I never need them again, but if I do, I will be back. I dont think you can go wrong here. The convenience of Enterprise picking me up there, and then picking up rental car there upon return was an added bonus. Thanks guys!
I took my Ford Escape here on 03/19/18. They did a wonderful job on my repair and the customer service was excellent! I would highly recommended this shop!
Great Experience! Staffs are nice and helpful. Help us remove the paint scuff from the car with no charge!
Good folks to deal with. Quality work at reasonable prices. Highly recommended.
Have had two vehicles repaired and both repairs were excellent. Good price good Communications from Bob and his staff would highly recommend them to anyone.
We took our son’s truck in to have some body work done - we are thrilled with the results - it looks new again! I would recommend COW for anyone considering a reputable body shop!
Took our 2017 Infiniti qx50 in for a repair to COW recently. Incurred some damage to the front bumper area when I hit an object that had been dropped onto the expressway. I had gone to COW for my previous 4 auto repairs involving relatively minor body repairs and painting and was extremely pleased . This time was no exception ....great work at prices far less than the competition.
I will give 5, quality of work is good, and when I went take my Accura back, its warning sign for Stabilizer popped up. COW took full responsibility and took my car to Accura fixed it and handed over to me.
ALWAYS AVAILABLE TO ANASWER YOUR CALLS AND WILL WOORK UNTIL THE END OF TIME TO MAKE SURE ANY OF YOUR CONCERNS ARE ADDRESSED FROM START TO FINISH!!!!AMAZING TECHNICIANS WITH OVER 200yrs of EXPERIENCE BETWEEN THE TWO OF THEM!!!!!5/5!!!!THANKS BOBBY!!!!!!!!!!!!
Fabulous, local auto body shop that has great customer care, pricing, and turnaround time. I highly recommend them!!!
I would recommend COW to everyone! Great service, super friendly and timely!
Great service, very reliable, super price!!
One of the few body shops in Columbus that would *repair* a cracked bumper cover instead of replacing it for three times the cost at COW. Not only was my fairly new OEM bumper restored to the original look, Bob was friendly, on-time, and in the end a bit under the original estimate price.
Great experience!! Staff was polite and helpful!! We will be back!!
Great work reasonably priced
Great work and Sevice!
Great repair, friendly service.
The quality of work was good. But communication was terrible. I had to reach out each time for an update. I emailed no less than 4 times to get info on timing. The process took awhile, which was understandable given the circumstances. However, they should be more proactive in communication so I know when to expect my car back. I even had to ask twice to get a detailed invoice after I paid.