After emailing the body shop asking about an appointment they reply bring it in. I ask when is a good time they reply with the body shops hours. So I make the trip a hour away to be treated like the pandemics patient Zero. They took 5 pics and said we call you in a day or so. Point Being! Is thanks for the complete waste of a 2hr round trip. 5 STAR rating for the Sales team,vehicles and prices. Update: got the call back apparently since I noticed the damage while washing my car and owning my Vehicle since June of last year they dont see how they could be responsible??? I didnt do anything to my Vehicle it had a crash in the same location where the body is falling apart when I bought it . Fix Your own bodywork th at didnt make it a year. Due to Rude Unprofessional staff never again will do I business with Dan Tobin.

My car was making a loud, grinding noise with the check engine light on. I called Dan Tobin Buick and described the problem and let them know the car had cut out on me in traffic. I was afraid to get stuck on the way there to the shop.Within 1 hr they knocked on my door in a tow truck. I gave the mechanic (two guys came) my key and after a brief discussion, they decided to try to drive it in so that they might also assess the issue.Three hours later I got a call describing my repairs needed, which I approved. The next day at noon I received the call the car was done. I gave payment over the phone. My car was dropped off within the hour. I NEVER LEFT MY HOUSE!! They were awesome! Im handicapped with a heart condition and walking is difficult for me. I am so dependent on my vehicle to get around. They were quick, efficient, and kind. It was my first experience with Dan Tobin and I wont hesitate to use them again. Great guys!