I would like to thank Audi Colorado Springs for taking the time to work on an out of the ordinary service project for us. They agreed to fix our shark fin antenna on top of our vehicle (normally a body shop task). They did a great a job, and Andrew, our service representative was in routine communication with us letting us the progress along the way.
The entire buying process was painless and very collaborative. The salesperson Hendrik and I reviewed their incoming inventory that would meet my personal needs. Hendrik reviewed with me all the trim levels to best determine which trim level would meet most if not all my needs. I placed a deposit on a Q5 that would arrive 4-6 weeks. Hendrik called me and informed me a Q5 arrived that I might be interested in seeing. The next day I went to see the new arrival and started the buying process. The very next day the Q5 was bought. I informed 2 people that I would like the wheel wells be cleaned since it looked like it was driven through dirt and puddles. The wheel wells were not cleaned at the time of purchase. Two days after purchase I was cleaning the windshield since it rained the day before and this is when I noticed what looks like a deformity in the glass, which I will ask the dealer to inspect. I also noticed along each side of the windshield frame there was a line of sticky glue film on the paint, which appears to be the remains from the protective cover from shipping, which I expected the Dealer Prep fee to cover. The entire buying process was professional and courteous. I am very happy with the Q5 and the level of service I received during the buying process. I highly recommend buying from Audi Colorado Springs.
For the last three years, I have been helped by Justin in the service department. I am consistently appreciative of his thoughtful insight, professionalism, attention to detail, and assistance in all matters. After a very poor purchase experience from Audi Denver, Justin and the Audi Colorado Springs dealership helped get my car back on the road with all issues resolved. As a customer and Audi Club of North America member, Audi Colorado Springs is the only dealership I trust in the area and would recommend them and their service department to anyone looking for a luxury vehicle.
Purchased a new Q7 for my wife back in April and was told they would do their best to expedite our title and registration papers so I could register the car before my deployment. Long story short they didnt even try! Her temp tags expired in 02 June 21 and when my wife sent messages to the sales rep, she didnt even get a reponse! She was pretty upset so I just told her it was probably because of COVID to calm her down. A few more go buy and I tried calling and left messages to the guy who said he would try to expedite my registration papers and didnt get any response! It is now November and someone finally called me and asked me to sign a bill of sale so they can take it to the DMV for my title, registration, and plate! The buying process was great but once we drove off with the car we didnt matter! Worst customer service I ever had! They acted like they were military friendly but proved otherwise!
Robert and Audi Colorado Springs service team are the best. they are efficient, transparent and do what they say they will do, often ahead of schedule.
M girlfriend and I had a fantastic experience at Phil Long Audi Colorado Springs. When we first entered we were referred to our sales associate Alex and he patiently listened to us while we described what we were looking for the collected a list of potential vehicles for us to pick from. He came with us on every test drive and worked with us all weekend long while we made a decision. When the time came to purchase we were transferred to John our finance manager and he got us the best rate we could have ever imagined and explained every step of the process. No hidden fees or gotchas or anything unexpected during the process. The dealership also gave us a fantastic trade in value on our old car that beat out every proposed trade in value we had prior from several other dealers. During our purchase I was unfortunately involved in a car accident and was put in the hospital for a week. The dealership staff worked patiently around my recovery schedule and did everything they could to ease the purchase process for us while I worked to get back on my feet. If anyone is looking for a car in Colorado I 100% recommend to visit this dealer because you wont be disappointed. Great staff, great service, great vehicle selection. Car buying can be very difficult at times but here it is quite enjoyable and fun!
Makonnen was a really great salesperson. I thank you for your time and kindness! Wish my purchase would have benefited you as you were super helpful!!! Good luck and Thanks again.NOTE: Purchased the vehicle at another Audi dealer for a better trade in value and a better finance rate!!!!
Sherman. 100% I bought this car because of Sherman. I have never owed or really invested any knowledge into Audi, but Sherman answered all of my questions (and doubts) with a crazy awesome personality. He won my 3 year old over in 2 seconds and spent the whole time one step ahead of what I needed. Just overall happy we got introduced to Sherman.
It was a late Friday afternoon, had trouble on the road with the battery / electrical system on our Q5. they assisted in finding a local tow company in getting the car to the dealership at 5:45, Robert ran me to the rental car company which closed at 6:00, as they were out of loaner cars since it was so late in the day. Truly five star service to get us out of a jam !!! As it turned out, there had been a rodent that chewed some electrical wiring causing the issue.
I received top-notch service! I was very pleased with getting a video report of my car to see exactly what they were doing with my car. I believe that that was a personal touch that’s important to any customer outstanding work
Recommended dealership. Went out of their way to pick up my car for its major tune up when I couldnt drop off. Responsive to my requests, available when I called, and very courteous.
Sherman was wonderful. Everyone should ask for him. If you show up early he will be there ready to go!! He skipped his breakfast to help and it was a great experience all around. Thank you Sherman!!
I WILL NOT have any other mechanic work on my car other that Mike Patterson! My cars have always been in his hands and he’s never done me wrong. Sean is the only service advisor I’ll work with. Both have excellent customer service and always shoot me straight. If you want your Audi or any other car you have worked on done right, don’t let anyone else touch it unless it’s Mike Patterson. If you want a service advisor that openly communicates with you, explains things to you, doesn’t try to take advantage and upsell you on things you don’t need, don’t work with anyone else but Sean. Moral of the story, Sean and Mike are the only names you need at Audi of Colorado Springs.
Worked Closely with Richard Parsons, A very professional salesman that answered all of our questions. A truly great experience working with the sales and finance team at Colorado Springs Audi. They worked with me and got my wife and I a car we would never imagine having. Thanks again Rich for a great car buying experience!!
This was my first experience with Colorado Springs Audi as an Audi owner, and I have nothing bad to say. My service writer Andrew was on point, he kept me updated with the progress as I waited in the lobby area. While I waited, I had free WiFi so I could keep working, along with water, coffee, and morning breakfast snacks. I also received a text from the tech working on my car who sent me a walkaround video of my car explaining his recommendations. And when the service was done, I received a quote for recommended work and my clean and serviced car. Exactly as Id expect from an Audi dealership. Obviously I recommend them and Ill be going back.
Had a great experience with Audi and working with Francisco.Easy going, talked to him about what we wanted and our price range, brought a truck to trade . Blown away by him getting us the best price for our trade in and our new pre-owned A7.Super easy to chat with and worked really hard to get us exactly what we wanted . Love the car !
I recently purchased a car from Audi with the help of my father and had a great experience with our sales representative Francisco throughout the whole process. He made it very easy for me to get a car that, still needed to go through evaluation and get detailed, in a very timely manner. Also, he made it almost effortless with the trade in process of my 2016 Jeep Cherokee, not to mention a very respectable trade in value for the car. All in all a great experience and great service from both Audi and Francisco.
The sales rep Sherman did a fantastic job. We ended up buying two cars. Great dealership experience.
Francisco Angeles was outstanding and worked very hard to get us the car we wanted. There was no pressure from him, and his positive demeanor made for an extra pleasant experience. Highly recommend Francisco and would work with him again in a heartbeat. The overall experience at the dealership was wonderful.
The salesman althought new was awesome to work with. The purchase process was very easy. The finance process and person who worked with us was awesome. The sale manager was very personable and was awesome to work with. I even when and talked with the service department the answered my questions and were really friendly and helpful.In summary, I would buy a car from Audi Colordo Springs again in a heartbeat. I recommend Hendrik if you are new to the dealership and need a salesman. I have bought a lot of cars and this was the smoothest and easiest purchase I have done in a very long time.
Literally best car buying experience I have had. I got my dream car! As a little girl I used to always look at an Audi, now I get to drive one!!!This is my first time ever writing a review on a business. I felt compelled to write a review of my experience at the dealership since it has been such a pleasant one thanks to Francisco Angeles. I purchased my car with the assistance of Francisco Angeles, hassle free and continue to go there for any car need I may have. He is super friendly and ready to assist. I highly recommend Francisco for all your buying needs. He is knowledgeable and he carefully explained all my options available to me based on my budget. Also, John at finance was beyond amazing with his knowledge and patience with me.The whole experience was smooth and efficient, and I was impressed at their level of coordination as a team! I am so happy with my purchase. THANKS A MILLION CO SPRINGS AUDI! I LOVE MY NEW CAR.Service 100%Staff 100%
Super staff, kind and knowledgeable. Always making sure we had what we needed as we waited for paperwork from be completed. Made us feel like family. Kelli and Francisco were great to work with as well as John Lamb. I would highly recommend Audi Colorado Springs as your next car agency/family.
Wow! First of all I would like to thank Francisco for being so patient with me as the Audi A-6 was bought. I can’t thank you enough for giving me all the information and a fantastic test drive! It’s a beautiful car and everything you said it was. This car has a high power performance. I would highly recommend you see Francisco for your next purchase on any Audi. Thank you again Francisco
Took care of an oil leak caused by previous oil change done by another dealer. These guys really stepped up saw the problem and fixed it in no time . Unfortunately there was a lot of oil on pan and engine . It took them quite a while to clean up but they did a great job doing it and I appreciate all of the effort . We will definitely be using Audi for all of our service. Thank you so much !
Barbara is the best sales person Ive ever worked with! I hate feeling pressured into making big decisions, so she was the perfect low-pressure sales person for me. She just gave me all the info I needed, answered all my questions, and wanted me to feel comfortable with my own decision. Honestly, I wouldve walked away and wouldnt have bought the car if she had been pushy, but she wasnt. She is so friendly and helpful, and even pulled a mechanic/service professional into our conversation to answer all my specific questions about how their hybrids work. Shes so excellent that she gave me a follow up call to make sure I was enjoying the car and check if I had any questions. Definitely happy with my purchase!
The experience at this dealership was exceptional. Highly professional and efficient!Paulo was my sales person, highly recommend!He is knowledgeable, friendly but honest.Even the owner stopped by and great each of his customers. Nevertheless, I left with my dream car today. Let me emphasize this dealership is honest. Thank you again!
Staff was extremely helpful and flexible. I worked with Francisco and was able to get an excellent deal on a vehicle, it even came with a full tank of gas. The overall experience was a very positive one, I’ve had three vehicles through dealerships and this was by far the best customer service.
Justin in service department is awesome to work with. Thank you for everything.David one the mechanics is top notch, won’t have anyone else work on my car.
I had a great buying experience at Audi of Colorado Springs. Francisco’s consultative approach made me and my husband feel at ease and without pressure. He definitely went above and beyond to earn our business. The management team was amazing as well. I love my NEW Audi and I recommend my sales rep Francisco and the management team.
Do not settle because, that is what I was going to do. I am glad I did not. Instead I ended up at the Audi dealership to test drive a Lexus. Thankfully I was assisted by Isis. I’m a car guy. So, I was nervous to be helped by a female. However, she proved she knew more than the men at other dealerships and was honest enough to find out info when she didn’t know.Also, shopping at a Phil Long dealership means you have access to their entire inventory.This is where Isis shined. Instead of being aggressive at selling me the car that brought me through the door. She asked for my needs and desires. She was respectful of my budget and uncertainties.In the end, I purchased a vehicle better and cheaper than what I was expecting.I decided to write this review because Isis followed up with me over a month later to see if I was happy with everything. Now that’s personalized service. I am recommending everyone go to Phil Long Audi of Colorado Springs and ask for Isis regardless of what brand vehicle you want. Go!
This dealership is amazing, Justin was my advisor and I want to give him 6 stars .
Francisco was fantastic to work with. He was very personable, helpful, and answered all of our questions. He was able to help put us into the perfect car, and made the process very easy. We would recommend anyone to work with Francisco at Phil Long Audi!
We bought an Audi Q7 after looking around for some time. We were extremely lucky to find Barbara as our salesperson. She was patient, extremely knowledgeable and was always an advocate for what we were looking for. Plus the dealership was extremely accommodating and professional without being pushy. We’ll be sure to ask for Barbara again the next time we’re in the market for a car. Well done!!
Sheena was a delight to work with. She was confident, competent and funny. I was working with her from out of state and it was so simple and easy. It’s not often that I can say I enjoy the car buying experience but with Sheena I found myself smiling often and even laughing. The process was seamless.
Great service and great experience. Use of technology to let you know how everything is going was awesome. Probably the best experience I have every had from a service department
Recently bought a car from Sheena, she was pleasant easy going and professional. She is well versed in her brand knowledge and genuinely cares for her customers. I highly recommend going to see her for your next purchase. If she is not available palo is a great choice as well super down to earth and gave great insight on the RS line up.
If you value your car, DO NOT TAKE YOUR AUDI TO PHIL LONG AUDI. After two failed attempts to have my vehicle repaired properly, I was left stranded out of state. When I contacted them, I was treated terribly and given attitude. They take no accountability for their inexperienced mechanics, even worse they back them up. ANY DEALERSHIP IS BETTER THAN THIS ONE. they do not work on a professional level. Scott, Andrew, and Justin, have all been poor examples of management as well as human beings. They want your money, they dont care about your car. YOUVE BEEN WARNED. LOTS OF DEALERSHIPS OUT THERE, find them.
Francisco goes above and beyond to provide excellent customer service! I wasnt ready to buy a car yet but he stayed in touch with me and helped when I was ready!! Very professional and great to work with! John in finance is also very helpful and made it easy! And Sean in service also went above and beyond helping answer all my questions!
Nothing but a great experience! Barbara Mariner (client advisor) has been working with me and I have nothing but positive praise for her! She has helped me trade my vehicle in and get into a new car and was so helpful and informative during the whole process. Everyone has been so accommodating and I would gladly take my business there again. On a side note everyone at the dealership wears masks appropriately according to state guidelines unlike some other nearby dealerships which meant the world to me.
We drive from Castle Rock to get our Audi serviced at Audi Colorado Springs. We like their attention to detail and efforts to always get things done in a timely manner. The service team does a great job keeping us informed.
Overall the service and professional attention were good. My only negative comment is that when I made the appointment I asked for a sunscreen for my windshield. I said if one was not in stock, please order one. This was not done. When the service was complete I had to order the sunscreen. I live in Salida so it is not convenient to return to retrieve the sunscreen.
Corey helped me pick out a perfect first car for me and made it extremely easy. He was really understanding and listened to everything that I had to say which included concerns and how the process of financing a car works. I’m grateful that Corey helped me out as he is one of the best at what he does.
Francisco was so amazing! He got me a excellent deal for my dream car! He also helped me pick the right vehicle for me! I will totally recommend his service! Thanks so much Francisco
Very pleasant experience. Everyone we worked with was very patient (we went back and forth deciding between several cars) and worked to meet our needs as we looked for the perfect car for us. There was no pressure or haggling which was very refreshing.
I came in to get a recall on my new Audi fixed. They were amazing. I even ran into Corey, a sales rep and he helped me out as well. This experience was a great one.
Thanks to Francisco I was able to get my wife’s dream car. His knowledge exceeded my expectations and his customer experience were 10/10. Will totally recommend to my family and friends
Had a great experience buying a car. Francisco worked hard to get me exactly what I wanted. 5 stars for these guys. They deserve it!!
Very professional, and put together our deal fast and efficient.
Overall, we’ve had our Audi TTS in multiple times for service, and we continue to be extremely disappointed with the level of customer service. They had to have our car for nearly two weeks, and found out that the dealership will not provide a loaner if you have Progressive Insurance. This dealership needs to understand that repeat business is based on customer service.I’d recommend other luxury dealerships that have a significantly better service model than Audi Colorado Springs.
The whole team at Audi Colorado Springs is the epitome of professional. Great service and kind staff throughout the entire team. Vince is an amazing general manager and our salesman Francisco was amazing to work with. Would recommend to anyone looking to buy a car!
Corey Konochuk is the most knowledgeable and caring individual I have come across in my 40 years of purchasing multiple cars from several dealerships. Jay and Kelly in Service/Parts are the best. Very helpful and knowledgeable about ordering accessories. David in Finance is awesome. He made the paperwork go smoothly. Their detail shop did a fabulous job applying the protective film (a must have.) Scott (Finance) began this process by taking my call after-hours. He spent 20 minutes professionally and patiently answering my questions. Corey called the next day and then sent me a 10-minute video which displayed the cars many features while he did a virtual walk-through. My wife and I were sold on the newly designed A6. The price of the car was spot-on with Kelly Blue Book and NADA. The ride is awesome, and I find a new feature in the car every time I drive it!! I truly love my 2019 A6 Prestige with Sport Package and 21” wheels and HIGHLY recommend this dealership, no matter where you live (I live in Montana and found the car, after shopping for two years, online)!
Easy purchase process online. I knew what vehicle I wanted and the trade-in process was simple. I live 2.5 hours from any dealership but they drove up the car and took my trade so I didnt even have to go anywhere. Rachel was great with communication.
I have always had major anxiety when it comes to purchasing cars for some reason. I’ve never had a great experience until I’ve met Isis Garcia at Audi Colorado Springs. She made me feel comfortable and confident in buying my new S4. She is extremely professional, knowledgeable, and considerate. I am literally looking forward to my next purchase with her. Do yourself a favor and consider shopping with her.
Just got my car on Saturday and had the best experience I have ever had at a car dealership. Corey did his absolute best to make sure I was 100% comfortable with my decision before going through with it. I would recommend Corey and Audi altogether to anyone looking for a car! If I could give them more then 5 stars I would!
We purchased a previously owned 2013 allroad from Audi Colorado Springs this past week. Our sales person Francisco was excellent. He worked closely with us to make sure the deal worked out well for everyone. He arranged for a 24 hour test drive which made all the difference when compared to the standard 15 min option. I generally dread the car buying process, but Francisco and the Audi Colorado Springs team made it pretty painless.
Excellent service for showing up last minute!! I have been apprehensive at first but I love the attention and especially the service!! I wish Faricy offered the same!!
From Corey (Kononchuk) in sales, to John (Lamb) in finance, I had an overall great experience with Audi Colorado Springs. They were professional, attentive to my needs/requests, very responsive, and all this was even done while I was still living overseas! I HIGHLY RECOMMEND them to anyone looking for a five-star customer service experience!!
It was the easiest car buying experience I’ve had. I was buying a car for my daughter and they went out of their way and stayed late even though they should have been closed. Thanks for the stressless buying experience and excellent focus on the customers wants, needs, and budget.
I bought another car from Audi Colorado Springs and was once again very pleased with the service, price, and sales experience. Francisco Angeles, our sales person, was very helpful throughout the buying process. I have owned many Audi automobiles and they are the bomb, especially the quattro four wheel drive system that is simply the best in the snow!
Francisco was my salesman and was very helpful. Sadly we weren’t able to close on a car but the staff was very helpful. The process was very straightforward and Francisco was very eager to help me find a car that fit all my specifications and price range.
I wanted to commend the SERVICE DEPARTMENT of Audi. Special shout-out to Robert Spah-he once again went above and beyond to really make me feel special and take care of my problem! I highly recommend! Vince, great crew back there-although I suspect you already know that!! Thanks again Audi of Colorado Springs!
Out experience was outstanding!From start to finish, we were informed on all aspects of our experience--most important any delays. Andrew did a great job taking care of the issues we pointed out and worked with the shop to make sure it was not over seen. The video app was helpful while the care was in the shop, this gave us a good reinsurance-our issues did not get overseen. Once maintenance was completed we drop our complementary car, we did not have to wait for our car as it was cleaned and ready on arrival. Thank you Andrew for your care and focus for us & our Audi Q5!
I Love Audi Colorado Springs thank you Francisco for your help on my new beautiful 2021 Q3 45 S line premium plus ! 🤩
Paulo was amazing! He answered all my questions and was able to explain everything flawlessly. Financing took a bit longer than expected but even then everything was great. We walked away with a great car and a great deal.
Although I very much hate to share my opinions in these public forums, I feel compelled to make it known that my experiences with Audi of Colorado Springs has been nothing but exceptional. I am thrilled to note that the tradition of good customer service and a general feeling of caring, without the usual pressure sales tactics, is a trait that I enjoyed with Chris when I purchased a Q5 in 2019, and now again with Sheena for my most recent purchase in 2021. They made it easy to be a life long customer.
I had my oil changed and service done on Tuesday and everything seemed fine. On Friday morning, the next time I drove it, the oil light came on and I had to add oil. The previous time it was serviced they forgot to reset the services they performed. We had our water pump replaced and when they brought it out it was leaking badly. We haven’t had good luck with our services!
My husband and I have been looking for a Q5 for a while. We wanted something with all-wheel drive to be safe in Colorado with this crazy weather here. We received excellent customer service and the car was priced just right. The sales associate that helped us Francisco was awesome! We will definitely be continuing to do business with this Audi dealership.
Sheena has been a great resource to me and my family and had provided us with great customer service and follow up consistently over the years. She has Assisted me twice and my wife once in our Audi purchases and had shown dedication in making sure we get what is best for us and not just getting a sale from us. She is our and will be our go-to person for any car purchase ..
Had an awesome experience with Audi Colorado Springs purchasing my SQ5. Francisco & Cory really go above and beyond for their customers in every degree. Both radiate professionalism, respect, and expertise. If you’re looking to purchase a new Audi, Francisco & Cory are your guys. Extremely pleased! Thank you!
The best dealership in the country ...Owner helped me and went out of his way to make a deal .They located a vehicle for me and loaned me a car while waiting for the car to come so my wife could see it.The price was incredible and the car even better .Dont go buy a car elsewhere without checking out this dealership.Th sales manager will go out of his way to help you if the owner is not around
Francisco helped us get into a new Audi. He delivered two cars to us in Trinidad to make sure we got the one we wanted. He was extremely helpful during the entire process and made us feel comfortable with all aspects of the buying experience.
Extremely quick, great service. Good wifi so you can work or browse the internet while waiting.
Great experience. Worked with Barbara and Paolo and both were very helpful. We saw Barbara the first time when were were just starting our search and she was very helpful and answered all our questions. When we went back she was on vacation but Paolo helped us out and was great too. There were some minor issues beyond his control but he even stayed late to make sure I got what I wanted that day and it all worked out. Thanks guys!
Absolutely superb Audi servicing experience with video text real time up dates, highly professional attention to detail and thorough analysis of the vehicle, friendly, courteous and attentive staff .... definitely recommend
Alex was super helpful with everythingI would highly recommend him to anyone.
I had a phenomenal experience at Phil Long Audi. I have never had a simpler buying experience! Isis was fantastic and super accommodating. I love my Audi and I will definitely be back! Thanks Isis! I have and will continue to recommend!
Incredible experience buying my Q7! Francisco was amazing & was super helpful! Very grateful for him!
We had such a great experience with Barbara. I have NEVER worked with a salesperson I enjoyed until her! She was patient and knowledgeable about the vehicle and not pushy or disparaging about other cars and dealerships! Great experience! Thanks Barbara!
My purchasing experience with Barbara was great! She was fantastic and took good care to listen to what I wanted and needed. She was professional, polite, fun, and a true sales consultant. Barbara and her team continue to follow up and check on my satisfaction with my new A6.
Staff and managers were professional and prompt. I worked with Francisco to purchase a very sought after car and through the process he kept me well updated and put in the work for me. Atmosphere was great, and the owner is genuine as well.
I visited Audi of Colorado Springs to checkout the brand new RS7 that they had in the showroom, and man was it a beauty. Barbara Mariner was kind enough to allow me to explore every little bit of the car, as I have a C7 RS7 myself and wanted to see what was and wasnt new about this years model. I was even encouraged to start up the car to listen to the exhaust note, and man does it sound good. If youre in need of an Audi, or simply looking to strike a good conversation about Audis, Barbara makes for an outstanding and friendly companion in your car shopping experience! Looking forward to coming back again!
Great place to purchase a car or have your car serviced
I went to Audi Colorado Springs on 16 March 2021, I went in there already knowing what I wanted; The RS7. I knew pretty much everything(or so I thought) about the car because I did my research, Well I was proven wrong by Francisco A. He was the BEST (Im not even going to say Salesmen because he was more than that) Person that couldve been there when I walked in. Francisco IS AWESOME he was very professional, courteous, patient, knowledgeable, and the biggest thing he was NOT PUSHY. Franciscos peoples skills and personality made it easy to talk to him with out feeling like all he wanted to do was sell me something so he can get me out of there. He took his time and answered all of my questions, even though I told him I wasnt going to be making a purchase today.Francisco still treated me like a human and not just brushing me off because I wasnt buying that day. I 100% recommend that anyone who reads this and is in the market for an Audi contact Francisco. Also I hope this review makes it to the the top of Audi as a company so some recognition can be made because if he wasnt there that day I probably wouldve went else where. Francisco if this review makes it to you I just want to let you know do NOT change! I see you being very successful and dont worry ill be back to pick up my RS7.-G
A+ service and customer support. Paulo & Vince were amazing to work with! Made it easy buying my new car. Would highly recommend.
Audi helped me get my dream car ordered and delivered to the states. While also offering window tinting and ceramic paint coating services for the car once it arrived. Once the car arrived, it was a smooth process purchasing and picking it up.
This was the first time I went to Audi in Colorado Springs after purchasing a Q5 elsewhere. My overall experience was absolutely great. Their service representative was friendly and everything was as promised. I love the video clip the service technician took after repairing one of the automatic window opener. I got a loaner car during the time, which helped to bridge the time it took to get the part and fix it. I highly recommend them. See you next time!
Francisco and the team are fantastic. I walked into most of the luxury car dealers in the springs and Denver. I continued to get lazy and snobby people. As soon as I walked into this dealership, I felt like one of the family. They went above and beyond to make sure I was happy. I couldn’t be happier with the car or all of the staff here. Thank you and can’t wait to trade in for an RS3 here soon 😂 ✌️
I would highly recommend Barbara Mariner as a sales agent if youre buying an Audi at Colorado Springs Audi. She is patient, professional and easy to work with. She got all of the answers to my questions and made it as easy as possible to purchase a new Q5.
AMAZINGAMAZINGAMAZINGAndrew at Audi is brilliant!!! He has always provided excellent service and information. Ive been a customer since 2005 and hes the best ever. They are all so professional and honest and I would go anywhere else. I love my A6 Competition Thanks AndrewJonathan
Paulo, my salesman, was excellent! The process was so easy, stress free and no pressure. Everyone in the dealership is very professional and nice. I have bought several cars and this was the first time I actually enjoyed the experience.
I am always skeptical about taking my vehicles to the dealership. But let me tell you, Audi did a great job getting my B8 S4 back on the road. I worked with Andrew at the service counter and his communication skills with keeping me updated on what’s going on with my car was just fantastic. Honestly, my bill was significantly cheaper than what I thought it was going to be given the issue my car had. Overall, great dealership and I will be using them again!
Not only does Audi have a great product, they have personally treated my family and I like a part of the Audi family. Vince has always treated us with dignity and respect, making sure that we are always taken care of. We always share this product with our friends and family.
I had a damaged tire, some Good Samaritans helped me change it. I quickly called Audi service and even though they were close to closing, they replaced my tire and sent me safety home
I’ve worked with Sheena through two separate sales transactions and she is tremendous. Very conscientious and thorough. And lots of fun to boot. Working with Sheena was a great experience!!!
Francisco was professional and very easy to work with; highly recommend choosing him as your next sales representative. The buying process was simple and they whole Audi Colorado Springs team makes you feel like family.
Just bought a new car on Saturday. Got 5 star service from Rich and Francisco. Gave me a great experience even when being very short handed that day. Highly recommend this place!
Francisco was amazing!! Very knowledgeable and patient as I took my time looking! If I buy another Audi I will definitely be working with Francisco! I highly recommend him if you are in the market for a new car!
Barbara was just the best sales associate. She went beyond any expectations I had in purchasing process. I had discussed with her which Q7 I had preferred and she made it happen. She made sure we were comfortable during our visits even during the longest one when we bought the vehicle. I barely had an questions for her as she had already answered them and/or had information ready for any question I could think of. I would 100% go to her for my next vehicle (this was my 2nd Audi purchased at this dealership)