I just purchased a used truck from Phil long value,both Austin and Ben were amazing. Made it extremely easy and fun. I will definitely be doing business with them again.

The staff was extremely helpful and attentive of my needs in purchasing this new vehicle. Julie in particular went above and beyond to help get me into my new car. Thank you very much !

Kalib was great at getting me EXACTLY what I wanted and going out of his way at making sure I was happy with the deal that was made. Thank you Kalib for helping me with getting an awesome ride

Austin made things quick and easy and gave me a good offer for my car that I sold them👌🏽👌🏽

I worked directly with Julie and I cant even be more thankful I did, shes down to earth, understanding,and has the best customer service i have ever had at any car dealership. I went in not expecting to actually walk away with a car, but low and behold her and her team did their damndest to get me what I wanted and I couldnt be more thrilled.

This store is incredible!Helped a friend find a new Subaru here, and gotta say, I was pretty impressed. Not only was the sales guy John super helpful, but the manager Jeremy helped to get things in the right place to make this a perfect buy. Even the finance manager, Cliff, was as friendly and honest as they come.If you want a good car, for a better price, with no issues; then Phil Long ValuCar of Academy is the place to go. I will actually be going back in the next couple of weeks to purchase a car for myself!

Poor customer service, I dont think I will be coming back to this establishment. Glad I found out before spending money with them.

I didnt buy a car here but I wanted to leave a good review. The staff at this dealership are amazing and have treated my mother exceptionally well. The cars are really clean, they provided us with service records and almost every car there had brand new tires! Which is a big deal for me. Thanks again for your time Caleb you were very helpful.

Starting off I was a little skeptical. I had been trying to sell my truck privately before the folks at Phil Long ValuCar reached out to me to bring it in for an appraisal. Pulling up I was worried that the price wouldnt even come close to my expectations, but boy was I wrong lol. I normally dont do shout outs however Julie and Ben made the process so easy from start to finish. Ensuring that all my needs where meet, and that the price was fair and shh dont tell them way more than I ever thought I would get from a dealer lol. If your ever in the market either to sell or buy a great used car give them the chance to earn your business you wont be disappointed.

I appreciate all the help and consideration that this team of people are doing to make buying a car one of the best experiences to date. Theyre working with you and your needs! I definitely recommend this place if you want a no pressure experience, theyre really good professional people!

Ben and Julie have gone above and beyond helping me find a car. Amazing service. I will be going to them again.

Just stopped through here for a quick oil change . Great attitudes great service Marcus was my service guy he was great and gave me a few bucks off Thanks guys

Do not waste your time with these guys. Extremely unprofessional, and less than useless. Aaron Visage sold me an extended warranty saying I can use it anywhere, but the sheister failed to mention I could do that only if Phil Long would release the vehicle, which they refused to do. I then had to take it to the jokers at the Phil Long service department, and they take an eternity to get started. Good luck getting a hold of anyone there, I called for two days and just kept getting transferred around to anything but the service department. I finally get my car back, and the work isnt even done! They didnt reattach the exhaust and left bolts out so the first bump I go over the exhaust come apart, they didnt tighten the bolts on the transmission mount, and if I wasnt mechanically savvy it could have lead to catastrophic failure. Id love to bring these clowns to court but I dont want to waste another second with this garbage group.

I want to thank Kalib for all his hard work in getting me a reliable vehicle! You took the time to understand what I was looking for and you helped me get exactly what I wanted without hurting my pocket. I can’t thank you enough sir! You’re an outstanding representative for Phil Long ValuCar of Academy! I will refer everyone I come across, to you! Thank you so much!

Great place for all your auto needs. Mike in auto sales was fantastic on my new purchase. My son, daughter,mother, and I have been coming here for any work we need on our vehicles and have never had an issue. Big shout out to Troy, Harry, and all the rest in service. Youre awesome!

I want to first start off by saying I bought my very first new vehicle from Phil Long ValuCar of Academy. I receive the very best service every time I have my vehicle serviced at Phil Long ValuCar of Academy. I am a medical courier and my vehicle is my livelihood. I trust kalib he is very knowledgeable trustworthy. He goes out of his way he has even came in on his day off to help me. I cannot say enough about the service I receive at Phil Long ValuCar of Academy. Christine

Kalib & Jeremy made my experience buying my car fantastic! They werent pushy; like making me feel like I had to do the deal right then and there. They let me take the cars on a test drive on my own for as long as I needed to make sure it was the right fit.I highly recommend them!!

We had a wonderful experience with Phil Long ValuCar on Academy. Especially Kalib! He went out of his way to make sure our time there went as smoothly as possible. We found the vehicle we wanted and the transaction went seamlessly.Very courteous staff and exceptional service.Would recommend them ever time!

So a friend had recommended Phil Long on Academy after a ridiculous incident at another dealership. Anyway I walked over to the Academy store after work one day and got asked what I was looking for and typical questions when buying a car. So the all the staff are down to earth and very understanding along with being empathetical to your needs and situation. So Jeremy and Kalib brainstormed some options of my interests along with some good fits of their own within my budget and miles, long story short we found a car that night and with not the best of credit the deal was still able to happen with a little money down, but i was unable to get insurance so they offered me a ride home so I wasnt walking in the cold or walking at all so Trevor gave me a lift. Very grateful for that. Next day came in with insurance and they filled my tank and Cliff finalized the paperwork and it was all handshakes and smiles! The BEST dealership experience Ive ever had. I highly recommend anyone to go there and sit down with one of their hard working staff members. Oh and they know know how to order a lunch along with many good food suggestions in the area. Go check this place out!

The people here really want to help you and they work with you. They are all so nice. Had an amazing experience and now I’m driving around with a car I want not one that was chosen for me. Highly recommend them.

Went into Phil Long in hopes of replacing the car I’ve been driving since High School. This was my first experience buying a car and the guys at Phil Long couldn’t have made it easier. Huge shout out to Mike, came up to me within seconds of walking onto the lot and immediately found the perfect car for my budget. He walked me through every step and made my life as easy as possible. Couldn’t have had a better experience!

I shopped around the different dealerships in the area. This one was THE BEST. The first time I went there was no pressure; I test drove and left. I came back and they worked with me to get me into the exact car I wanted. It was a very easy experience. My dealer Kalib was great and gave me more help than I expected. I would refer anyone to see him directly.

Kalib was the one who helped me with my purchase. He was extremely helpful and was there every step. Most importantly he was considerate of my time and I didnt have to wait around all day! Thank you

I enjoyed my experience. I didnt feel pressured to buy what I didnt want and wasable to focus only on what I wanted. Kalib was very helpful, friendly and easy to work with. I will recommend this dealership to others.

I would like to thank service Manager Troy. The service writer Drew and the Mechanic Brandon for all there great work. There service work was excellent and professional. Just as important the work was done on time. Thank You Gentlemen for all your hard work.

I was involved in a wreck that totaled by car and After about three weeks of being hassled and not given the time of day by several dealers- I got in contact with Julie Dube Who was very attentive and helped me get into a truck despite my bad credit she was kind, and informative and very responsive. Thenothe stress that you normally experience on the hand off to the finance department was alleviated by Cliff Isaacs, who likewise was cordial and helped me good a good deal considering the aforementioned bad credt. Cumulatively, they both did an excellent in making my car buying experience painless, I would definelty recommend them to anyone!

I found this dealership on the certified CarFax site and had a really good experience here. Its not a big place which I like because it was more relaxed for me. Thank you Kaleb for being respectful of our time.

I had a good experience buying my truck from Phil Long Value car, John Libag was helpful in the process of finding the right truck and going through with purchasing it. Cliff in finance was also helpful. Overall very happy with the truck I got!

Awesome service! I got what I was looking for and was able to get financed on a car that worked very very well for my family. Thank you Jeremy, Caleb and Cliff for your help. I’m telling my friends and family to go here first if they want to know what it’s like to be treated well at a dealership.

Bought my car from Ford of Chapel Hills. A couple of repairs needed to be done to the car. Phil Long took care of the costs for me, but this shop, specifically Troy and Will both were awesome. Diagnosed the issue, ordered the part, and over delivered on the repair. The best part of this experience was the shop delivered my car to me at my workplace. Big ups to that girl that delivered my car. I didnt get your name, but thank you so much for bringing my car to my workplace. They said they would get my part on Thursday at noon, except Will called me on Thursday at 11:00 am and told me my car was finished. Im sure there was some stragegery there. But it made for a really fantastic customer experience. Theres no better feeling than knowing youre not just a number! Thanks guys. I appreciate you.

I like to do my shopping online and then just use the dealership for a test drive and make sure the vehicle meets my expectations. I dealt with Kalib by email and text and he was always prompt in answering any questions I had (I cant say the same for some of the other dealerships I was dealing with in the area.) One of things Kalib did that I really appreciated was, after my inquiry about a vehicle that wasnt showing up online on their website, he emailed me a personalized video showing the car on the lot and going over its features. When I met him to look at vehicles he didnt seem to be your stereotypical pushy salesman either, which was really nice. Id definitely work with him again on my next auto purchase.

Excellent Automotive Technicians work here. I work in the real estate lending industry and have helped a technician who works here secure his home financing. Hes honest, hard working certified technician who knows and loves cars. This company trains and treats their technicians well. You shouldnt be dissatisfied.

I’m not all that great when it comes to having a good credit score, but I took a chance to see if I can get approved for a car and all the gentlemen at Valu Car on academy went above and beyond the call duty and got me in a vehicle that I wanted.Thank you, Leo, Mike, John, Chris, David, Kevin

Kalib provided an excellent experience. He took care of everything that was needed in the purchasing of my vehicle. Would definitely recommend to anyone looking to get into their next car for a positive and pleasant experience.

Jeremy & Kalib both were very helpful and courteous. They took their time to show me a number of cars and make sure I knew about the cars I showed interest in. Most importantly, I got a good deal.

Went in this past Saturday with a rather limited budget. Cant say enough about Kalib, the internet sales manager who worked very diligently to get us into 2 more vehicles at a payment we could afford. There is never a feeling of pressure or even the guilt some sales people/ finance people put on you. Everyone was wonderful! I would recommend this dealership to everyone. The people are great, the cars are dependable and the service from walking into the front door to have the vehicles serviced are beyond excellent! Jacqueline

Kalib was upfront and honest to deal with. He has a great upbeat and knows the cars that he is selling. I would recommend him he is very nice

John Warren took wonderful care of us! He spent his time making sure we were test driving exactly what was best for us. He was so sincere and patient with our process; we are a young couple trying to make a smart investment for our forever car. We were in bad shape last year but have come a long way so wanted to have peace in this decision. His detailed & genuine approach to our needs (& wants) were amazing. Thank you John for keeping it real and ensuring our best interest throughout our experience!

I chose Kalib! He is personable, knowledgeable and takes his time with me. No rushing, answers all my questions and calls to make sure that I was happy with my visit. I drive up from Pueblo, so you are not close. If it were not for the personal service of Kalib I dont know that I would continue to drive 45 minutes for my service. I have not had the pleasure of meeting any of the service techs, but I can say that my car is clean when I get and I have not had to bring it back, so they are doing a good job. I like Phil Long ValuCar of Academy!

Highly recommended, Kalib is one of the most attentive and knowledgeable sales guy Ive worked with. Id recommend him to anyone and I look forward to dealing with him again!

Tall, blonde Jeff, This is THE guy to talk to here. This was overwhelmingly the BEST car buying experience Ive ever had!! Talk to Leonardo DiCaprio for a great car buying experience as well. GREAT prices, super fair! QUICK and EASY.

Kalib and Tracy were absolutely phenomenal from the get go! Every interaction was pleasant and warm. When my last car unexpectedly overheated and wouldnt turn on anymore I was left in a desperate situation where I needed to find reliable transportation quickly. I felt completely out of depth when I was browsing the market but Phil Long ValuCar made it ridiculously easy! Everyone was so patient with my questions and really took the time to make sure I felt comfortable in the buying process. Not once did I feel pressured or rushed in any way. I couldnt believe it when I was approved for a wonderful, modern car that would do so much more than just get me from point A to point B! I HIGHLY recommend Phil Long Valucar to be your dealership of choice. With excellent staff, a comfortable, clean reception, and a large variety of cars to choose from theyre the only car dealership worth going to! I went from feeling stressed and uncertain before calling Phil Long to feeling utter relief and happiness as I left with an amazing car in mere hours!!

Kalib is one of a kind, really makes sure you get what you want . Pressure free and an easy go environment. I will be recommending my family and friends. Also I love my honda !!!!

We asked before coming that the deal take no more than 2 hours - right on the money...excellent experience from start to finish and all staff encountered were efficient, friendly and more importantly, LISTENED to requests. Kalib didn’t make me wait all day. He was very prepared before I even arrived. Thank you.

I had little credit and was worried about getting a reliable car. Kalib took care of everything for me!! He went above and beyond to make sure we had a safe and reliable vehicle. And one my budget could handle.

I recently purchased an 08 Dodge Charger here. The young man Jarred that worked with me was great. He was very charismatic and full of life. The financing process was easy and fast. I left with my dream car the day I went in. I would definitely recommend checking this dealership for your needs. Thumbs up to Jarred, Ive been getting compliments on my car since I left the lot!

I had a great experience here. The service was great, the mechanics were knowledgeable and professional and I didn’t wait too long for my car to be serviced. It was very affordable. I would recommend this place for your car repair and service needs! Thank you Troy and Drew.

John Warren took outstanding care of me during my recent vehicle purchase. His professional attitude was beyond great. This dealership should be proud to have him as staff. A few minor cosmetic issues with the car, but Troy in service took care of those issues. Thank you again and I looking forward to a great service relationship the next few years.

Kalib is always professional, respectful, and helpful. He is knowledgeable about what will be done at each visit and listens to any concerns I may have.

I highly recommend Phil Long ValuCar on Academy. I was VERY particular regarding my choices for a vehicle. I worked with Melissa, who I would recommend to anyone looking for a vehicle that wants to be treated like royalty. It just so happened that the two vehicles (Outback or 4runner) I was looking for are hard to find in decent used condition with low miles and fair price, but Melissa found me the perfect vehicle!!! She stood by me for months, and searched for vehicles everyday. I could have easily gone to another dealership but being treated so wonderful was worth the wait. I was able to trade my vehicle in for a fair price, got the car I wanted which I now LOVE, and Dave and Tony were able to get me approved at a good rate with a reasonable payment. I have never experienced a dealership like this one and will continue to refer friends and family who are looking for a vehicle to Melissa. Albert, the GM is also the nicest guy and it is obvious that he and his team actually care about building relationships with their customers and less about making a buck.

Mike and Clif have been so good to my husband and I. We got the exact car we needed at a good price and every time I call with a question, they are happy to help. Very grateful for these people, will certainly buy from here again in the future.

This dealership may be a little rough around the edges but their sales people will go above and beyond to deliver a respectful and honest car buying experience. The worked with us for days to get us the deal that worked for us and with very less than perfect credit and limited time (we live an hour away). They were courteous, funny, stayed late, worked late, etc to put me at ease with the whole car buying process. I am so grateful to them for the entire experience.

Kalib was on time waiting for me, he explains in depths all that i needed to know when there was something he couldnt do he went and got Jeremy who was very helpful and precise once the deal was reached i went in to Cliff and he was very easy to understand by the way in which he explains the process but i have to give special ratings to Kalib he never left until everything was done and i want to personally thank him for making me feel like we have known each other for years..

This place is closed down

Great experience! Salesmen are always super easy to work and get along with! They always find the perfect vehicle for us. I definitely recommend working with Clif, Mike or Jeremy at ValuCar of Academy. 10/10:)

I just purchased a 2013 Nissan Altima from Phil long. My experience here was really awesome everyone was nice and friendly! George helped me find the perfect car! It was a fast and smooth process not like at some of the other dealerships Ive been to. I would highly recommend coming here if you are in the market for a vehicle. I felt like a valued customer. Definitely will be back again.

I love my vehicle. The salesman were courteous but no pressure. They went out of their way to make the deal happen, and I appreciate that. Great staff, I would purchase another vehicle from them anytime...

Very helpful in making my dream truck purchase come true, we were there til pretty late and they kept the same attitude the whole time.Still have to go back and finish up the process. I would definitely use them again in the future!

They were so friendly and helpful to me. I went in with a sinking heart because I knew my credit was bad, and wouldnt likely get a workable deal. Not only did they work with me, no one even batted an eye at my score. They treated me like a person who had a 750 score. That alone blew me away. But what really set my heart about this dealership, was the car I picked out. It turned out that the listing was incorrect, showing the car as an automatic, when it is really a manual. Now, I havent touched a standard shift in about 20 years, and even that was minimal because I was learning to drive. I accepted my car anyway, figuring its a skill I might as well acquire. Leo (whom I was working with) was kind enough to offer that I could practice in their back parking lot with another associate before I took my car home. This is definitely a great place to get a car from, and be treated like a human being, not a dollar sign.

Kalib was so great to work with! He was super knowledgeable in the SUVs he had me test drive and he made my car shopping experience a million times better. Kalib was very personable and made my time there go quickly. I would definitely recommend him to anyone looking to purchase a car from Phil Long ValuCar of Academy.

I have always dealt with Kalib his helpful and winning attitude has always made this trip much easier as this is a 100 mile round trip for me.

Great experience working with Kalib and Clif. Found the truck I wanted online but it was at a different Phil Long dealership. Kalib was able to track it down for me and bring it to his location. Both he and Clif were open and upfront about pricing, financing, and warranty packages. Made car buying as low hassle as it can be

Patient and highly engaged people - Kalib was great to work with and we were happy to complete the deal with them. Very happy!

Went in not intending to buy, worked with sales staff very professional and welcoming. tested about 5 cars, landed on one that mostly met my needs. took it home did not feel that the car fit me that well contacted sales to grab some options that i thought would work better for me and changed to a car that gives me that excitement that the other car did not give me and still worked within the budget that i was willing to spend. i feel like they went out of their way to make sure i was getting something that worked for me and made me happy.

Bear dealership I have been to in 2 years there all mangers and they help you no matter your time limit or how much time, I walked in not thinking much of it only went in to see what they could offer as soon as I was in the door kalib loy stood up greeted me and asked me what I wanted he got right to business and also joked around not being so serious, I didnt buy the car Im in till 3 days later because I wanted to think it over and they were all great, they accepted what I wanted to do know the trouble I was in with other dealerships screwing me over and gave me an amazing deal I will recommend this to anyone i meet

The manager guy Kalib was great. He handled all my concerns and help me out a lot.

We were out looking for a specific vehicle and we found it here at ValuCar of Academy. This was a very comfortable buying experience and we will be coming to them for future car needs. Thank you to all of the friendly staff. Michael Snovel our sales consultant helped get to a price we could agree on. Jeremy McDonnell the store manager for making us feel welcome. And Clif Isaacs finance sales manager for getting our loan all taken care of. You all went above and beyond. Great job.

Huge selection, and I got a great deal on the car I was interested in. Everyone I worked with was friendly and happy, Jeremy and John were wonderful to work with.

I came in today looking for a specific Make and Model that I had seen on the website. Unfortunately it had been sold but my Salesman Aaron was able to let me test drive a trade in they had recently gotten that was the same make model and year with less miles then the previous car. Thrilled I took it for a spin, it hadnt hit there shop quiet yet so there were slight issues that were quickly fixed. Albert was able to work with me and my budget and Im thrilled to say that Im a new car owner as of today, my car was fixed and ready to go by the time my financing paper work was filed. Ill send anyone I know here first, Ill be a return customer for sure. Loved it.

I dealt with Kalib as my Advisor he goes out of his way to keep me updated on the progress of my car while it is being serviced he is very friendly and a joy to work with every time. Tonight my check engine light was on and he got it looked at right away it was on because of my gas cap, he did not even make me feel stupid about it. Lol. Thanks Kalib.

The best car buy experience of my life! I got exactly what I wanted. I told David what I was looking for in a car, he only showed me cars that I wanted and within the price range I was looking for. They let me take the car for a long test drive. Matthew pulled carfax report without me even asking! Heather, the manager, worked to find me the right terms and the financing was simple. I love my new car!

If I could give this place a negative star I definitely would. My fiance and I were basically told what car we can get, which was only one out of the many dealerships they have. The sales person and his manager was such in a hurry to sell us the car we fill out paperwork the same day with their finance manager, who had no idea what he was doing but made us believe he did. 2 months after we signed the paperwork for the loan to go thru the bank the sales rep called us to come back because of issues with the paperwork. We went back more than enough times. At the end of it all, the finance manager screwed up all the paperwork and was supposedly fired because he screwed a lot of peoples paperwork up. The new fiance manager, who bragged about doing this job for years was very unprofessional and doesnt return your calls but is requesting the same paperwork as the first finance manager. I called the new finance manager multiple times to verify I was submitting the correct paperwork but he never returned my calls and when I told him I called him and left messages he asked me what does that have to do with anything and hung up on me. I work in customer service and this place is by far the most unprofessional irresponsible group of people I have been went to. I see only positive reviews get a response from the owner but negative review dont get any type of response. I see where the employees get their customer service. Nobody can own up to the mistakes multiple people have made and everybody hands your problem off to someone else.

I would recommend this location to anyone who wants to sell a car. He is fair and reasonable. We had to sell our deceased brothers car and the subsequent service we received was awesome.

We had the great pleasure of buying a new to us Ford Escape from Lee today. I was dreading the whole process but it was a pleasant, pain free experience from start to finish. Lee was very helpful but not pushy. Thanks for the great car buying experience.

Had very bad experience at your dealership and will not be coming back. The dealer that I worked with not only Kept trying to push me towards a car but also was trying to double his profit by telling me the car was worth more then it is actually valued At and he went on to tell me the car was more then even the website listed it. I do not appreciate how cocky he was and how he tried to weasel his way into having me buy a car; I came in there fully trusting you guys to help me get a car and I left in tears without a car

My best friend and I had the best experience here compared to any other place! The people here are real with you and will help you any way they can! Next time you visit, ask for Matt! Truly great at what he does and great at finding things in your best interest !

Kalib is awesome! Thank you! Best referral ever.

Caleb is very nice to talk with,deal with, he is awesome, made my deal what i want at my level and he very very friendly, professional

Awesome experience. Albert and Aaron and Dave and everybody went above and beyond. We got a great rate and an excellent car. I am impressed and that isnt easy to do when it comes to car buying. Will definitely recommend.

For me, this process to purchase a new car started four months ago when I contacted TEN dealerships. All ten new I would purchase a car in December but only seven wanted to start a dialog with me on my process. By the end of November, only three were trying to get my business and ValuCar was one of the three. My dad was a car dealer for over 30 years and his success was based on repeat business. Two of the three dealerships left standing wanted to move inventory off there a lot and have me settle for less than I was asking for. I only know your dealership through one man Kalib, he made the sale for you. Kalib went out and found cars I was looking to purchase. I told everyone the magic amount off MSRP that would make the deal fly and he found a very slick way of getting there (you have a good employee here). If Kalib is just one example of your team, then your a great dealership.

Mike, Jeremy, and Clif are awesome people, fantastic place to purchase a vehicle they will take good care of you. Definitely recommend.

We went looking for a commuter car today and ended up at the tent sale in the broadmore world arena. We ran into Ashley straight away and she found us a good car at a good price. This is the second time we have purchased from Phil Long and have been treated great each time.

This place is awful. They sold my boyfriend and I are Subaru Impreza that had a broken head gasket. We brought it in for them to fix every month for almost a year until the engine finally blew. When we traded it for a new car, they tacked on half of the loans to the Subaru onto our new loans. After trading the Subaru in for a Chevrolet Equinox, we were told it went through an inspection but we wanted a second inspection just to be sure. And of course, a month later the car went through the entirety of its oil. We brought it back month after month, as we did with the Subaru. They told us the Equinox was fine and that going through all of the oil every week and a half was just a Chevy thing. Come to find out though multiple third party inspections that it had multiple oil leaks, the head gasket was broken, the piston and rings were broken, and the catalytic converter. They refused to fix anything that they sold us. They treat their customers poorly and I would NEVER recommend them to anyone. My boyfriend and I are now paying on $14,000 worth the loans for a car we cant even drive. Thanks for nothing, Phil Long.

I had an amazing experience dealing with Matt and John. Over the course of the last week they have worked with me to get me in a vehicle that suits my needs and the payments that fit my budget. I will definitely go back when Im in the market for a car again.

I just bought my new vehicle with Kelly at Phil Long ValuCar on Academy at their weekend off site tent sale. Kelly and rest of the staff went above and beyond to find me exactly what I wanted inside of my price range. I never felt pressured to change my budget which showed me they truly cared about what I needed and could afford. JJ in finance was able to get me approved even with my challenging credit situation. Overall my experience was smooth sailing and successful!! Thank you Kelly! Thank you Phil Long ValuCar!!!!

Had a great experience here, Mike Snovel and Cliff Isaacs truly went above and beyond to help us out. Their professionalism and expertise was outstanding to say the least. There wasn’t a moment that I felt ignored or confused as to what was happening on their end. They made sure we felt welcome and taken care of to the best of their ability. A true family environment. I couldn’t have asked for better representation when looking and finding a new vehicle for me and my wife! I highly recommend that you check out Mike Snovel at Phil Long Valucar of Academy he will make sure you are taken care of and the team will fight to ensure you drive away in a reliable and nice vehicle that you like!

The reseptionist was very friendly, and was a better salesman than Mike in the short time I talked to her. Mike, the salesman, acted like my business was not valued, did not even try to sell me a car, was rude, and was generally unhelpful.

They were open and clear about the price and I was for a mediocre car to save money and they put me in a nice car for that same price.but the car they sold me had problems beforehand and didnt tell me. And lucky for them, 60 days after I bought the car, the engine seized.be sure to check the car at a different dealer or mechanic shop before you commit to buying a car here.

Very helpful in helping me find a car that meets all my needs!

I worked with Matt and heather. Made buying my new car quick and easy, and we got a great deal! Highly recommend!

They did everything they could for. Ive been declined at every dealership Ive gone to and they made it happen with an amazing car way newer then I had even thought I could get. They work as a team and get the business done. Kelly was the one who roped me in and Im glad I took the time to here what she had to say.

Was in the market for a great car and Kelly took great care of me. The entire staff went above and beyond to answer my questions and no pressure. Highly recommend if you are looking for a great used car with no hassle.

Honestly, this place ahould get 0 stars..I was played at this dealership. I was told I was approved and everything. Signed papers and had documents stating the car was mine.. let me take the car home and they told me that we dont have anyone to finance you.. lets put you in a different car. I will never trust a Phil long dealership. They also screwed my best friend several years before. I thought to give them a chance but true showed me that they like to screw people over. Suggestion dont drive the car off the lot before financing first!

We had a great experience with Chris, Kevin & Aaron! These guys were kind, respectful, and courteous. Thanks guys!

When I bout my Ford Escape there was some bright green debris on one of the seat belts. They told me to take it in to the service shop and they would either clean it off or replace the whole belt. I took it in Saturday morning and was told it would be done by that evening. I never received a call from them. So at 6 pm we went down there. The service shop was closed and everyone from that department had left. One of the sales reps showed us to our car, but didnt know where the keys were to take it. The service shop had taken black spray paint and painted over the green debris instead of cleaning it up! My car interior is grey!!! Now theres paint all over the plastic trim, side of the seat and carpet!!! ...... And now I have to wait until Monday to talk to anyone about it.

Excellent customer service and the guys at Value Car were willing to go the extra mile to get us in a car we could afford and were happy with. Would definitely recommend these guys for your next car purchase.

Phil K. was very helpful in getting into an affordable vehicle.

This was the worst car buying experience Ive ever had. I made it very clear what I had to put down and what my price range was, which wasnt impossible to work with. The sales lady Mandy did not take any of that into consideration, she made it very obvious she was only looking out for herself. She was horrible. I understand its her job, however some understanding and empathy could go a long way. She acted like it was a contest she was trying to win, and not mine and my familys livelihood on the line. Needless to say, I happily purchased a vehicle elsewhere.

Dave and Aaron have been so patient and so helpful! I had bought a car from them originally, was in an accident and went back to get a new car and they helped me through every little hiccup that hit us and worked with me to make sure I was taken care of and that i got into a car that i was satisfied with. They went well above my expectations. Thanks so much guys!

From the moment we drove onto the lot we impressed with our experience. Ronnie Rawdon was outside on the lot; however, he didnt attack like MANY car salesman. He simply let us browse and waited for us to ask him. Once we decided this was the truck we needed he went the extra mile to help us and spent the better part of a day(we were not an easy sale) Then came financing, Chris went above and beyond to get the best financing for us. We will be contacting Ronnie Rawdon for the next car or truck we get, you should too.