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Wilson & Sons Auto Repair
201 E 228th St, Cleveland, OH 44123, United States
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Wilson & Sons Auto Repair
Comments
ma
Review №1

First time taking my car these guys. And my experience was very positive. Staff there were knowledgeable and courteous and kept me up to date on where my repair stood. Will certainly take my car to this shop in the future.

Sy
Review №2

Wont be getting my car serviced here again. Ive been getting regular maintenance on my vehicle here for the past 2 years. Thats changed as of 11-2-21, I went in to get my brakes looked at, after getting a $1000 dollar brake job a month ago, when I brought up the warranty the mechanic seemed to have an attitude we probably why I ended up with broken keys and that I need to get fixed so my car can actually start and a repair bill for the brakes. They didnt offer to replace the keys or give or take something off the repair bill when theyre the ones who broke my key.

Ju
Review №3

Jim, Mike, and the rest of the Wilson Auto crew are friendly, professional, knowledgeable, and honest. We have been taking our cars to them for routine maintenance and repairs for 2 years now and recommend them to anyone who asks. They are trustworthy and don’t price gouge like other big-name shops. We can’t say enough great things about this shop!

Ga
Review №4

I called to get an estimate or possible information and they were absolutely unhelpful and rude

St
Review №5

This place is great!! Always has been! They take care of what needs to be done! Very trusting of anything i need done to my car and affordable!! Love these Guys

M
Review №6

Great owner. Great staff.

Am
Review №7

Excellent repairs at a fair price by mechanics who care about the quality of their work

Ro
Review №8

Great service! I will always come here for my car. Very professional and fast. Good prices too.

St
Review №9

I will only come here for my car needs. Just recently I had a weird sound coming from my car and was really nervous about if it was something expensive and serious. Steve looked at my car today and found out it was just a minor movement of the exhaust. My car is running like brand new. Would have never thought something like that would make my car sluggish and have the intimidating sound. I’m on cloud 9 with how happy I am with my experience. Thank you so much Steve!

DE
Review №10

I have had multiple services done at this establishment, and at different times... Have always been treated well and fair. Would recommend this place to anyone. Great job Jim, and thank you...

mm
Review №11

My husband has been going here for forever so naturally when we got married I started going. Jim is the best

Ke
Review №12

Trusted reliable mechanics.

Mi
Review №13

Jim at Wilson and Sons is honest, does great work, went out of his way, answered all my questions, fair priced and kind. I would trust him with any of my cars and highly recommend him to friends and family. Great job Jim...thanks for everything!

Jo
Review №14

Always honest & great prices! Wouldnt go anywhere else!

Pa
Review №15

I have taken my car to Jim Wilson for servicing since 2003, and never been disappointed. He is honest, and hires men who share that bedrock virtue. Prices are fair. Work is excellent. If there is ever a problem, all can be sure he will stay with the repair until it is done with satisfaction. Wilson Auto Clinic is a rare and treasured resource.

Fi
Review №16

Incredibly unprofessional service. I brought my vehicle in and was told that a mechanic would take a look at it that afternoon and call me back with the details and what needs to be done. I looked up their hours online which say they are open until 7. Well I waited...and waited. By 6pm I went ahead and called them myself, but got no response. I paid for a cab to take me back to the their shop only to find that theyd closed before 7pm. I go to my car and find in UNLOCKED and apparently someone had gone through my belongings as I found items from my glove compartment on the floor and the compartment between the seats open and rummaged through. I thank God that I did not leave my valuables in the vehicle. The next morning I called as soon as they opened and was told it would cost six seventy five to fix the brakes. I said Im sorry, did you say six hundred and seventy-five dollars? The response from the fool on the phone was, well it isnt six dollars and seventy five cents. I promptly walked back to the shop in the rain to pick up my vehicle. When I told the man my car had been unlocked he swore they locked it and someone mustve broken into it.... Sure, that sounds like the truth. SIGH. The incompetence and irresponsibility of the employees at this shop is astounding! These people arent fit to even fix a bicylce, let alone a motorized vehicle. Bring your car here at YOUR OWN RISK. The former owner Jim has retired and this place is a disaster. You have been warned. I seriously encourage you all to take your business elsewhere.

Am
Review №17

Jim has always fixed the cars in my family. He is amazing and values his work. Work gets done in a timely manner and prices are very reasonable!!

Da
Review №18

Fantastic experience, friendly, flexible, and affordable. Had my Titan serviced here twice, dead battery and faulty window actuator. They replaced the battery and reset all my sensors and quickly replaced my actuator. Hard to find a hard and honest shop, but this is one. Highly recommend.

Ma
Review №19

Jim has become a member of our family! Weve been going to him for our cars for over 25 years. If there is one person who you can trust with your car - its Jim!

An
Review №20

Needed a strap for my trucks gas tank once and they found one when others couldnt. Got the job done right away too. These guys never let me down.

ki
Review №21

Jim and the guys at Wilsons are great. His prices are fair, and everyone is down to earth and friendly. I have been going there for the last 6 yes and never had a bad experience.

B
Review №22

Jim is an amazing human being......very honest and does quality work. prices are fair and he explains everything to you. I highly recommend this company for all your auto needs.

Tr
Review №23

Love him

La
Review №24

I brought my car here on a Friday to get a diagnostic and for them to tell me why it’s running hot. I was called back a few hours later and told that I needed a head gasket and I left specific instructions that I want everything written down that was wrong with the vehicle. I was even given a quote on how much to fix my head gasket and told that they could start on it Monday. I came to pick up my diagnostic the next morning(Saturday) only to be told they would not be able to do the work and the only thing I got was a quote paper stating that I need a head gasket. I went to a shop to avoid this type of unprofessional service. Not to mention I said tell me everything that’s wrong with my car so if u won’t fix it I can go to someone and already have a diagnostic. Save your time and go somewhere else

Yv
Review №25

I brought my vehicle to get repairs when engine light came on. They fixed it 3 times at $90.00 a pop. It was never fixed correctly. So I took it to Ford and they fixed it right the first time and that particular issue was under warranty, no charge. I just cant trust Wilsons anymore.

Ra
Review №26

Wont come here again!!

Si
Review №27

Nice, honest and unbeatable prices.

da
Review №28

Great prices and service for oil changes.

Ba
Review №29

I like the people there...but my breaks are still grinding after a month of installation

Mo
Review №30

Does great work on cars

Mz
Review №31

The service was fine but smelled like cigarette smoke

Ka
Review №32

I trust this place

CC
Review №33

Fair prices, friendly, informative,courteous. Quality work.

Ro
Review №34

Great prices. Awesome experience.

Ry
Review №35

Jims back 5 days/week.

Ja
Review №36

Excellent service, prices, and very friendly

Je
Review №37

Fit me in for a last minute appointment!!! Great service!!

La
Review №38

Jim is very fair and works with you

Ji
Review №39

Awesome customer service

Fe
Review №40

Always excellent service!

Ka
Review №41

Place is a joke never fixed car when he did he did.

Aa
Review №42

Uncommunicative, unprofessional, and unfriendly

Ro
Review №43

😒😒😒😒😒😒😒

Information
2 Photos
43 Comments
3.9 Rating
  • Address:201 E 228th St, Cleveland, OH 44123, United States
  • Phone:+1 216-732-3000
Categories
  • Auto repair shop
Working hours
  • Monday:9AM–5:30PM
  • Tuesday:9AM–5:30PM
  • Wednesday:9AM–5:30PM
  • Thursday:9AM–5:30PM
  • Friday:9AM–5:30PM
  • Saturday:9AM–2PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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