user
Toyota Service
Cleveland, TN 37311, United States
Appearance
Toyota Service
Comments
El
Review №1

Nice service, good people working here.

mi
Review №2

Do not recommend. They do NOT guarantee their work.Spent $1200 to fix the AC on a Sienna van. Didn’t work. They checked again and found “the actual problem”. No refund on the parts we didn’t actually need and no forwarding of money already spent to fix the problem.Staff were friendly enough but the business practices are not. If you have to visit a Toyota Service go to Chattanooga.

Do
Review №3

We made an appointment and was still their for 2 hrs. After 2 hours I asked for my car back.

Sa
Review №4

Wonderful staff.

Ma
Review №5

Too cold inside

Ni
Review №6

The salesman who waited on me mason Pittman was excellent and nice I greatly appreciate his time and the manager mike Covington also

Su
Review №7

I drive further to use this service center than necessary because they go out of their way to explain what they are doing and why. They are very thorough with their inspections and make sure you understand what may need replacing now or later and why. This time I got a free car wash with my service.

Am
Review №8

Had to get my moms truck serviced, fast friendly, and super clean ! Even had all chairs sanitize with signs so you would know that the things around sitting area in lobby was sterilized

Ro
Review №9

Been there a few times the help was awesome. Very friendly people and great customer service 👍 👍👍 👍👍. And if you get a chance to stop by talk to Russell and Alfred these guys are great.

Da
Review №10

First visit with new Toyota. Looks like they checked everything.

St
Review №11

Pretty good service, friendly staff, a little pricey is why only 4 stars

Ra
Review №12

Bought a new Avalon in 2017,was told we recieved 2 free oil changes.Got one was charged for 2nd one because it was a few miles over.was never told about a milage or time frame...

K
Review №13

2017 Toyota Tacoma making rear-end noise spent $2,300 to fix it and made the problem worse and they will not do anything about it. Says its normal after they said they could fix the noise for 2300. And will not return my money. Please never deal with Toyota of Cleveland, go to Murfreesboro or Knoxville

Ja
Review №14

Will not call you back and to ask 1 question u have to go through 7 different poeple maybe one day they will it my truck in to get it fixed but unlikely

An
Review №15

Great service team!

Da
Review №16

Good service

Hu
Review №17

Great service

Ch
Review №18

Service is great

Mi
Review №19

Professional service center.

Information
5 Photos
19 Comments
4.3 Rating
  • Address:Cleveland, TN 37311, United States
  • Site:https://toyotaofcleveland.com/
  • Phone:+1 423-339-1138
Categories
  • Auto repair shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:8AM–4PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations