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ATL Total Car Care
6709 Pearl Rd, Cleveland, OH 44130, United States
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ATL Total Car Care
Comments
Tr
Review №1

Trust worthy, reliable, fair. The owner has clear integrity and genuinely seems to care about his customers and the quality of all work performed. The staff is equally as great!

Ed
Review №2

Johnny and Linda at Admiral Auto are great. They took care of my car, honored their quotes, and did the work within the estimated time frame. An unexpected issue came up with my car after a repair and they were professional, prompt, and fair. I would recommend Admiral Auto to anyone looking for a great auto shop with fair prices.

R
Review №3

Honest, knowledgeable, and kind. They test drive which I love and they were able to fix my issue. Definitely will be coming back and recommend this place. Everyone was cool and awesome. Thank you!!

Ka
Review №4

Johnnie is the best! They have always had the best prices around and the best service for all my auto care needs! I wont take my car anywhere else. Customer for life 👌❤️

Gi
Review №5

Dealt directly with the owner who is very personable and professional. He barely answered my questions and even helped me with a particular problem I was having with trying to pair my cell phone to my car.His manager was also helpful. She too reflected professionalism, coming directly to me in the waiting area to let me know my car was completed rather than shouting my name and telling me from behind the counter. This is something which I have experienced at other places.They took care of my car right away and also let me know what I needed to consider taking care of in the future.

pa
Review №6

Im so glad to have found this place. I usually work on my cars but this time was not able to since I was too busy with school and work. The guy know his stuff. I also had a chat with the mechanic he knew what he was doing. He worked on my car like I would. Jonny the owner is a good guy and not out to make a quick buck.

Ja
Review №7

Admiral Auto Care was awesome! They were top shelf during the entire process and made me feel comfortable and confident that they were the right people and mechanics to work with. I called and talked to 3-4 different shops in the area about replacing my water pump because my coolant kept leaking out constantly - and Admiral auto care in Parma Heights, not only took the time to listen to my issue, but they made time to bring my car in, gave me the fairest price out of everybody and even called an Uber ride for me home while my vehicle was being worked on. My vehicle has ran great since then. Feels good to know trusting people are in the neighborhood looking over our cars that we drive everyday and they’re here to help us! Thank you again Admiral Auto Care! -James

pa
Review №8

Made an appointment to have a tire repaired and the gentleman on the phone was so nice and made me feel at ease. My daughter took the car in and called me when it was done. She told me the repair and replacing the donut with the tire was under an hour and she said everyone was so kind and made her comfortable while she waited. I now have a new service center!!! Im thankful to them for making my child relaxed.

Do
Review №9

My experience was very enjoyable. The repairs were completed expeditiously and I was kept up to date on the progress or the repairs.

Al
Review №10

Omg this place was absolutely incredible! They got me in quicker then any place possibly! Was efficient in getting the car done. The icing on the cake is the staff! Jhonnie who is the owner is as sweet as can be and so knowledgeable! Linda is a doll and very helpful as well! I never knew an oil change could be so much fun and almost relaxing. Had to use the restroom they even walked me there. Offered coffee and granola bars that are oh so yummy. They are kid friendly as well! I have found my forever spot for oil changes and tire rotations. You will not be disappointed! There is more!!!! If you refer a friend you get a 20 dollar certificate!!!! This place can’t get any better!

Sa
Review №11

Had come in for an oil change.The service was great.Very professional and friendly.Would recommend this place to my friends too 👍

br
Review №12

These mechanics got me in at 545 when they close at 6 and changed my oil. Cheapest full synthetic in town. I will repeat again and again. Half the price of the other guys with leather seating and cold waters. I heard the manager arranging rides home for other clients before I was leaving.

Ma
Review №13

Johnny was very helpful and considerate, laid out everything that need to be done to my vehicle and was able to finish everything up in a timely manner.

Ma
Review №14

Great experience I had, having my vehicle serviced here. I appreciate the professionalism and more importantly I appreciate the honesty. Hard working group of employees and the management speaks volumes!

Ja
Review №15

Johnny is amazing and very knowledgeable about what was wrong with my car and even took the time to fully diagnose everything on the car before he relinquished it Im very happy with the service!

Ka
Review №16

Everything about this place was amazing. They were really nice over the phone, the quote they gave me for my brakes was ACTUALLY THE SAME PRICE I was charged, I didnt feel like the person who helped me was berating me about anything for my car, and I didnt feel pressured into anything. They did a thorough exam of my car along with quotes for the other suggested repairs! Ill be going here for as long as Im driving.

Mi
Review №17

Awesome place to take your vehicle. Priced right and honest.

Am
Review №18

Great service, very friendly staff. Will definitely keep going back!

Al
Review №19

First time here but it was amazing. Everyone very extremely helpful and kept me updating along the way. Worked with me on a fair price which was highly appreciated. My car drives amazing now, definitely will return and tell my friends to come here for their issues!

Ca
Review №20

Great auto repair shop, that always takes me in anytime I need service on my car. They have amazing and knowledgeable workers

Si
Review №21

Very friendly and knowledgeable mechanics. They work refreshingly fast.

MA
Review №22

Dave and the guys were awesome in helping to diagnose my problem. They were extremely professional and detailed. Please don’t hesitate to work with Admiral Auto

Er
Review №23

Ok so far so good getting most if not all of my work there from her on out

Mi
Review №24

Great customer service. Quality work and fair price. They even followed up with a phone call and text to see how the car is driving, instead of robot customer surveys. How awesome!

Br
Review №25

Johnie is very pleasant and helpful and accommodating. Will use his services alot more in the future

Ev
Review №26

Great shop! Great employees. Will surely visit again and tell my friends about this place

An
Review №27

You all are great. Good groups of guys there.

G
Review №28

Very good place!!! Jonnie an Dave run this place very well! Shop is very clean, employees are really respectful... get the job done RIGHT!!! The first time!

Lu
Review №29

This shop is well respectful & gets the job done right the first time . I have trust in them

Ta
Review №30

Well they have been working on my truck for over a year and i would definitely recommend Admiral Auto care.To get your car fixed right the owner is a wonderful person and is a man of his Word thanks

Ad
Review №31

Their services are top notch and their prices wont hurt your pocket. My experience at this shop can be summed up as ... ATL Total Care Care = Excellent Service + Pocket friendly Price. Will visit again.

Ga
Review №32

Dave was awesome, good prices, fixed it right the first time, friendly...recommend to family and friends...!!

ol
Review №33

Amazing Auto repair shop, took my car in there to get my brakes changed, they gave me a complete report of my car scheduled maintenance. They are honest and will treat you with respect. I recommend them.

Ka
Review №34

The owners are knowledgeable, personable and professional while still being very friendly. Got my car checked out and fixed up on Saturday and worked around my schedule. Highly recommend!!

Ch
Review №35

They were very understanding, an very professional, the mechanic is very knowledgeable on the vehicles, plus they gave me reasonable prices. I would definitely recommend to others.

Ja
Review №36

Got my oil changed and Courtesy check today, and it was probably the best experience in a auto shop I have ever had. The customer service was on point. They were super nice, explained everything to make sure you understood it and did not try to sell you anything! They just wanted to provide the beat customer service they could. Best part they were efficient with time too. Definitely Recommend

Go
Review №37

Amazing auto repair shop. They are super professional and get the job done! The customer service was wonderful and I was very comfortable during my time there.

Ja
Review №38

I have gone to tons of shops through the years and ATL offers the best customer service hands down. Took my car as soon as my appointment was scheduled and I waited in their very comfortable waiting area. The place is spotlessly clean and most importantly they handled my truck like it was my own. ATL has a customer for life. Bring your car here you wont be disappointed.

jo
Review №39

Nice people, real professional, ready to help you with any problems whatsoever. Much to say few to write, I will not hesitate to introduce someone who may needs their help to go there. They are special!

Sa
Review №40

This place was honest and did an excellent job. I seen a Facebook post for a 79 dollar air conditioning special. My air in my car did not work and I thought it would cost hundreds of dollars. So I figure for 79 bucks I will give them a try. They fixed my air and it was 79 dollars. Did not try to over sell me, even followed up with a phone call a few days later to make sure I was happy with the job. Upon arrival you are greeted professionally and the service was quick. I highly recommend them if you need your air conditioning looked at.

Sa
Review №41

My windshield wiper broke off during a bad snowstorm on my way into work. There was no way I wanted to drive home from work without the wiper, so I called into ATL to see if they had a replacement blade. Johnny answered, and was incredibly easy to deal with. I came in, and he immediately replaced the wiper. In and out in 15 minutes. He even helped push my car out when I got stuck in the snow. Johnny was very helpful, addressed my concerns, and went above and beyond. I would recommend him to anyone in the area with car issues!

Am
Review №42

I came in today for the first time after seeing a flyer about a free oil change for Healthcare workers. I was able to get an appointment very quickly. Everyone I came in contact with was super nice and explained everything to me. I had the oil changed but they also gave me an idea of what all needs worked on soon and at no point did I feel pressured into getting it done today. I wanted to talk it over with my husband and they were completely fine and understanding. I highly reccomend ATL and plan on telling my coworkers about this deal! I appreciated it so much!

Sa
Review №43

I saw an ad of Facebook for this place, and a “too good to be true” special, and thought ‘There must be a catch...’, so I looked into it more and was amazed that there was.. no.. catch!!!Being in the neighborhood I pulled in, and was met with friendly staff, great service and value all at a convenient location! Less than an hour later (seemed like no time, as I went for lunch at one of the many restaurants within walking distance) I was back in my car in the way home - with fresh oil, roasted tires, and a thorough safety and preventative inspection report in my hand.I’ve already recommended these guys to coworkers and family - people who are always looking for reliable services in a crazy world. Thanks, guys!

Ke
Review №44

Called in and had me in same day to get my Tire repaired. Very Fast Turn time and would highly recommend. They were updating me the status of my vehicle every step of the way down to them pulling it around.

Ke
Review №45

Highly recommend ATL Total Car Care Parma. Staff is very friendly, welcoming and professional. Waiting room is clean and inviting. I had an appointment for an oil change on my car but they were able to accommodate me on an issue that came up with my husbands car with out hesitation No worries we will get you taken care of! Honest and fair pricing. And they show that they truly care about their community, currently offering specials for First Responders and Health Care Professionals during this pandemic. Will definitely be going back for my future car care needs. Thanks guys for a great experience!

de
Review №46

ATL Total Car Care is a fine shop, Im sure it would have only taken a short amount of time to complete an oil change on my vehicle but there were some unforseen issues regarding the condition of my car. The mechanic on duty informed me of the issues & offered to take the extra time required to get my car in good shape. I appreciate the good service

ba
Review №47

Extremely friendly staff that display great customer service consistently! Very fair with their pricing on services and always do a good job.

Da
Review №48

Everyone was so nice. My car has never felt better. A good group of guys!!

If
Review №49

I went to ATL for the first time to do oil change and servicing, they were able to diagnose all that need to be done to make the car function better, I was so glad they did because my car now runs better

Ve
Review №50

They got me in right away, diagnosed my issues and let me know before they did any work. They even allowed me to see what my issues were while my car was up on the lift. I really appreciated that. Thank you for your service and professional work. I will be using their services to complete my car issuesVeronica S

Mi
Review №51

My radiator hose connection completely rusted away and my car began overheating. Luckily it happened near ATL and they helped push my car into their lot. They were super friendly and fixed everything for a very reasonable price. They even gave me a free oil change because my wife was a health care professional. I will be using their services for all my automotive needs!

ni
Review №52

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SR
Review №53

Very please with the customer service. Took care of my vehicle and treated me like no other shop has ever done. They are respectful and caring

St
Review №54

Great staff and very helpful. Had a bunch of work that needed to be done and they gave me a great price. They even stayed over to make sure I got my van back the same day. Will for sure use them again. Contae is a great guy there and very professional.

Fa
Review №55

Very efficient and personable staff, gave me a realistic time frame for the work to be done and finished early!

Iv
Review №56

They are all about customer service and satisfaction. Fair pricing and great service. First time was last yr and they are my go to place. I highly recommend you give them a try. You wont be disappointed.

St
Review №57

Great customer service, and quality repairs.

Ke
Review №58

Had two vehicles done same day. So accommodating to my schedule. Waiting area is clean and comfortable. Staff is VERY kind and professional. Cant beat the prices or convenient location. Will definitely be back!

Pa
Review №59

Excelled our expectations. Great experience..fast, accommodating, honest! Thanks team...will be using again

Ro
Review №60

I only had an oil change done. From the initial call to schedule the appointment to when the car was done the staff, especially with C’ontae “C” were professional, courteous, engaging and customer centric. What I noticed the personal interactions were genuine and not scripted as they tend to be at other stand alone shops. They completed a thorough check of the vehicle and listed any issues they discovered. There was no attempt to upsell. Even the restroom located within the work area was clean. Usually a good indicator of the work being performed on your car. I was totally satisfied with service and respect shown to me as a customer. I will refer them to my friends.

za
Review №61

Great place! They treat you like VIP. I have a fleet and they take me in and I am out in no time.Best Auto repair in town.

St
Review №62

Highly Recommend! They are fantastic people and know how to treat a customer Right And show that they appreciate your business.See for yourself visit ATL.

J
Review №63

Came in for an oil change. The free inspection revealed a few minor issues on my old pickup, a couple of which we took care of and a couple I’m watching now. Polite, professional, competitively priced. Hitting the highway out of state tomorrow feeling reassured my truck is up to it.

La
Review №64

As a used car dealer, timeliness is key to me. I took my car to this shop and Brandon at the front desk gave me a good service, they fixed my car on time and with a reasonable price. I would definitely recommend them and would take my cars there going forward. These guys are family.

Da
Review №65

Excellent service and very affordable price.

Mi
Review №66

Im pleasantly surprised at the quality of service. As a female, its always a gamble going into a shop for repairs because of how often they just fix whatever might be wrong. ATL took the time to really investigate, find, and fix the the issue. I would definitely recommend this service station.

Ga
Review №67

This is my first time to leave a review online. I couldn’t help but acknowledge the great work and professionalism of this shop. My car went in sick and got out super healthy while I was enjoying a friendly and professional customer care. I was impressed! Truly recommended...

De
Review №68

C’Ontae ALWAYS takes such great care of us when we bring our cars in! Excellent customer service every trip! I will DEFINITELY be recommending ATL Total Care to all my friends! Thanks for having a good loyal car business!

Cr
Review №69

Great staff! Great Service . Fair pricing

Al
Review №70

Can’t say enough great things !! Everyone is so extremely friendly, welcoming and honest!!! You truly feel that you are in great hands as soon as you enter their shop! Thank you thank you for the great service ! Can’t wait to spread the word about your business!

La
Review №71

The service was fast and price was good. I was in and out earlier then expected :) Everyone was friendly, professional, and made me feel like a valued customer. I will definitely be going back for service in the future!

Ve
Review №72

They are very honest people and price is very reasonable. I live about 50 miles away but I drive across town to go fix my cars with them.They are good people .

Le
Review №73

I participated in the free oil change for front line workers. The service was great. The technician inspected my brakes, tires, along with the oil change. They were professional and on time. Great job guys.

De
Review №74

THE STAFF IS OVER THE TOP WITH PROFESSIONALISM AND WORK PERFORMANCEIAM A SATISFIED COSTUMER AND I DO RECOMMEND ATL TOTAL CAR CARE.

By
Review №75

Friendly staff. Got my oil changed at a good price. I was in and out within 45 minutes. Definitely would recommend to everyone!

Da
Review №76

I appreciate the service ATL Total Car Care gave me. They were honest and not expensive. I will continue to be a customer. Thank you!

Da
Review №77

Jeff and his staff are second to none. I originally set an appointment up, had to cancel, called back and received no grief for it at all. Vehicle was serviced as if it was one of their own and they did the echeck on the spot! 10/10 experience and they have that hometown feel. Will definitely take my vehicles back for servicing. Thanks again Jeff you helped me more than you guys know!

Ea
Review №78

Amazing customer service! Knowledgeable mechanics and a fast turnaround for service. Honest and fair prices. Ive found my new repair facility.

An
Review №79

Great Place to have your car fixed! I am a mechanic myself, but after they helped me with an extra work I couldn’t get done. I fell in love with the shop. Will definitely visit again if I have another heavy work. Try them out.

Je
Review №80

They replaced my timing chain on our Acadia. They were very courteous and professional. I will be going to them for all of my automotive needs

OH
Review №81

Great value and service. Very professional.

Co
Review №82

ATL has great customer service and are extremely attentive to your car needs and have fair prices! I definitely recommend them to anyone! Keep up the good work guys!

ja
Review №83

Thank you to atl for honoring health care workers with a Free oil change ! So friendly and professional, I would definitely recommend them.

Sh
Review №84

They got my beater toyota echo back on the road for a lot less than i was expecting. Needed tie rods and a battery. Every time i called they answered the phone with my name. They were very friendly and fair

Ch
Review №85

Good people great prices

He
Review №86

It was extremely refreshing to do business with a team ethical, professional, and highly competent mechanics like the gentlemen (and women ) working at ATL. Unlike most automotive shop that try to get you to unnecessarily repairs they actually try hard to come up with innovative alternatives to minimize your expenses and get you rolling again. Ive personally witnessed several very satisfied customers come and leave that establishment over my visits there.I have already and will continue to recommend them to anyone with a sick car lol.

Mz
Review №87

Contae and the service crewAwesome customer service and knowledgeable service crew. My son car was taken here very professional group of people who got the job done and my son back on the road. I was impressed so I took my vehicle in for tires and brakes .I continue to take my cars to ATL in Parma

Le
Review №88

Helped my uncle on his birthday at closing time when he was in a jam. He came to his birthday party raving about the kind and professional service.

Sa
Review №89

I would recommend ATL Total Car Care, Parma to anyone without a doubt. They have a professional and reliable team who goes over and beyond to give the best services at reasonable prices. Thats my go to auto care shop from now on!!!

Sm
Review №90

Great Repair shop! Jeff, the tech guy was courteous and patiently explained to me what I needed to do on my vehicles .! The owners gave me a huge discount of about $150 over a $500 job and I paid only $350. I was impressed and I referred my mother and brother to go over their. They didn’t take advantage of my ignorance, I left the shop feeling like an expert on car repair. 😁

Ja
Review №91

ATL is absolutely amazing!! The quality of work and care they give to you as a customer are 100% top notch!! I will never go anywhere else! I highly recommend ATL, prices are also extremely reasonable!! Go go go to ATL, you will never go anywhere else again!!

Je
Review №92

The guys at ATL saved the day for us! Were a trucking business located in Columbus Ohio, but our driver was in CLVD needing assistance. Our driver was in and out of there quickly and we all had great Peace of Mind.Thanks ATL Total Car Care!CIV LLC DBA Jetts Towing

Sh
Review №93

I recommend ATL! Very friendly and honest!

Se
Review №94

Great service

Br
Review №95

Jeff, maison, and James work at ATL and we’re extremely professional yet super friendly and easy to talk to at the same time. They took my car and fixed it up super quick. In other words this is the best damn garage I’ve ever been to in my life

Ol
Review №96

Great car repair place. Owners are very nice and focus on building relationships rather than ripping you off. Technicians know what they are doing. This place is highly recommended. Check it out

Ro
Review №97

I went for brake line repair for my truck and they never bleed the brakes and let me drive it home while it was unsafe. When I confronted them they said they never heard of bleeding the brakes after replacing the line. I would give them 0 stars but they dont give you that choice

Le
Review №98

The owner was a nice person recommend everyone to come and get their car fixed.

el
Review №99

I needed brake pads for my van. The gentlemen here did not try to sell me items that were not needed.Friendly, knowledgeable staff, clean waiting area . With more than ample seating.Prices BEAT any other repair shop i have spoke to and used.Ladies, this is the repair shop for you ! I will continue my repair needs here!Thank you gentlemen !!!!

Ja
Review №100

Amazing people in this shop. I took my car for a ball joint and tie rod fix andthey really did an amazing job at a phenomenal price. Other shops gave me a quote that was almost twice the price I got from ATL Total Car Care. I will definitely visit again.

Information
49 Photos
100 Comments
4.8 Rating
  • Address:6709 Pearl Rd, Cleveland, OH 44130, United States
  • Site:https://parmaheightsautorepair.com/
  • Phone:+1 440-558-2748
Categories
  • Auto repair shop
  • Car repair and maintenance
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–3PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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