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PCS Automotive Inc
13920 Triskett Rd, Cleveland, OH 44111, United States
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PCS Automotive Inc
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ce
Review №1

Car getting fix there due to someone hitting me will update on results of my car getting fix.. Edit: These guys do very good work here and honest too John you are a very upfront cool dude Thxs Man!! keep up the good work

da
Review №2

Can not say enough good things about Juan and his team. They are easy to get a quick estimate and they give you accurate time when they can complete something. Pricing is fair and quality of work is good. I have used them for diag/brakes/ mufflers /oil changes and maintenance on my vehicles and recommend them.

Me
Review №3

Very reasonably priced, fast and friendly service!

Ch
Review №4

They eplaced a rusty door, welded a patch on a rusty fender, and repaired an old body putty patch that was scratched. The replacement door works fine and the new paint looks great.

Ca
Review №5

I took my car there cuz I do with their other location as far as my car repair Pro collision and I went to the other department for car repair for my Automotive and then give a discount if you pay cash and they offer free car rental if you live on the West Side thats the place to go.

Ch
Review №6

You cannot beat the price for an oil change you cannot buy oil air filter for Less and they do the job also if you have any other problems they will take care of it

B
Review №7

Picked up my car after leaving it there for a day and instantly felt and heard sounds related to the original problem as I was driving away. When I called back I was told, Oh its probably the other side with the same problem now that needs to be fixed. Really? They had my car up in the air to inspect the entire front end and gave me a quote prior to fixing. How would you not notice identical issues on the other side of the car when examining/fixing it? They simply didnt fix it right to begin with and blamed it on my car. They made a point to tell me how dangerous it was to be driving my car in the state it was when I brought it in, yet had no qualms about letting me drive away with another issue unfixed or just a poor repair job. Theres just no excuse for my car to instantly make the same sounds as when I originally brought it in and then be told it was just something else suddenly going wrong the minute I drove off. Right! Passing the buck and no accountability. I spent a large amount of money and ended up with my car in the same shape it was before bringing it in. The worst part is they were recommended to me. Super disappointing and would not recommend.

ph
Review №8

Full disclosure on estimate with work done on time and well.

co
Review №9

Juan was so nice and got my car fixed same day! I also got a free loaner! Such great customer service.I have lots of business to send his way!Will ABSOLUTELY take my car back for any repairs I need🤗. Thank you so much!

K
Review №10

Used this shop a few times now. Everytime has been pleasant. I appreciate being offered a loaner car if needed while my car is being serviced. Juan kept me updated on the status of my vehicle. Will continue to use this shop for future services.

Mi
Review №11

Great Mechanics. Great People.

Da
Review №12

I brought my car here on a Friday and was promised to have it after lunch... I got it back Monday. The price was great for the work but the guys working on it went through everything in the car and literally took every piece of change they could find. I also paid for an oil change and surprise! They didn’t change the filter. Complete rip off artists. I won’t trust them ever again. A week later and the part they fixed shows signs of not being installed correctly so I’ll have to take it to a reputable shop I guess. You get what you pay for :/Edit: I just took it to another shop and apparently PCS cracked the strut plate when they took things apart. I have a non-ripoff garage fixing it for me.

Lu
Review №13

Fair pricing, prompt, staff is courteous and listens to what needed to be serviced. I dont need anyone trying to sell me services I dont need . This is why I like this place.

Br
Review №14

Great place for Great reasonable Work

ju
Review №15

Family owned Business! Great place to bring your car if your having issues!

CT
Review №16

Paul Zimmer owns and operates this business, I have been using PCS AUTOMOTIVE for about 12 years off and on, the staff has always been very courteous and friendly, they do great work here and I havent used any other repair company since.I have never had any problems with the repairs or employees.Company as a whole is AWESOME!!!

Li
Review №17

Best Mechanics In Cleveland. Juan is honest and up front along with a great sense of humor! We drive over from the East side, that is just how good they are!

Ne
Review №18

Cheap price,but nothing but a bunch of butchers zip tied my brake lines to the old ones, zip tied the gas line to the old ones, cut all the heat sheilds off around the gas tank to install a new fuel pump. Guess you get what you pay for. If your looking for quality work dont go there

As
Review №19

I couldn’t be more happy with PCS. I took my car to fix two dents and got a fair, honest price. It’s nice to know there are still shops that aren’t trying to rip you off. And PCS is definitely an honest place. My car looks brand new, they even cleaned up my interior for me which was a nice surprise. I dropped my car off on Monday and it was ready before 6pm on Tuesday. Thank you PCS for a great experience. I’ll definitely be using PCS for all my future needs!

Ke
Review №20

Very satisfied. I have been satisfied with the work and the cost. I have had 3 different cars in for work. All were good experiences. I still take the cars to the dealer for oil changes but when it gets a little more complicated, I have used PCS for work that is the same quality in less time and less money. I actually heard about PCS from my salesman at the dealership if you can believe that.

Ro
Review №21

The staff is amazing. They went above and beyond to help my wife and I with her vehicle. I Highly recommend them to anyone searching for repairs or cosmetic repair. Theyre amazing.

Jo
Review №22

Service is always great!!!

Wa
Review №23

This place see an old woman coming and give her total respect and awesome prices unbelievable prices thank you PCS

Ad
Review №24

The cheapest place Im aware of for oil changes and tire rotations!

Je
Review №25

I used to think this was a great place to have work done on my auto.. Way back when Dave was there, I felt it was an honest place. Even after Juan got there, Not anymore..... I take my car in for Brakes, get a call my rear window is cracked.. Funny not prior to leaving my car with them... The story changed 3 times as to what happened to my cars window.. I had to pay to have the window fixed while my car was in the shop in their care... RIP OFF to the max .. After this 270$ I still had to get my brakes done.. They have lost a long time repeat customer.. I will never take even a matchbox car to have it fixed by them...

Sa
Review №26

Paul and crew are one of the most professional shops I have dealt with. Usually I deal with a chain store because it shouldbe better, that is and has not been the case. I went to them on a referral and they have exceeded all expectations. Great job guys! And I tell everyone I can to go see you!

So
Review №27

Ive been coming here for about five years because my husband loves it. Whats not to like about a $20 oil change and tire rotation? As a female, I hate doing this. I did not like the former management- at all. There is now a new manager and a completely different atmosphere. Juan is the boom. The place is clean and the guys are very friendly. The earlier you get in the better. Youre in and out for $20. Ladies- if youre on a budget- I highly recommend.

Je
Review №28

Always get my oil changes there

ME
Review №29

I own mag motors a independent mercedes benz repair shop. PCS is by far the best body shop around. If you want factory quality body work at a fair price this is where you go. They do the best work.

Ke
Review №30

Reasonably priced

Ni
Review №31

They are honest and efficient. Im very grateful that they have loaner cars that are available so I could get on with my life and handle my affairs.

Ma
Review №32

Best prices around!

Gi
Review №33

Got there at 8 oclock was 3rd in line for oil change waited hour and a 1/2 but it was only $15 so you cant go wrong staff was friendly waiting area was clean!

jo
Review №34

Awesome and fast

Ja
Review №35

If i could less stars i would they called me a scumbag and said they are not going to lose business just cause of me not coming. What kind of place calls there customers scumbags on top of that i got the detailing and payed way to much to get a better detailing but they ended up not cleaning the rear interior of the car, they got a dent on it, and they ruined my engine cover. NEVER GO HERE!!!!

Bu
Review №36

Always excellent service. Reasonable pricing.

Da
Review №37

Inexpensive oil change and tire rotation get both for $20

Mi
Review №38

In regards to the two people below calling it a Federal offense to not charge a sales tax, you should know that sales tax is state by state. Therefore not a Federal offense. Plus, they could just include the sales tax as part of the set price, you dont keep their books do not make ignorant empty claims.I have been going to these guys for a year and a half now with complete satisfaction. I had a new tire put on that had an issue with it, by them, and they fixed it no charge. So that is my two cents on their EXCELLENT customer service.I wish they were open on Saturdays but other than that I have no complaints.

Je
Review №39

I feel the staff was very rude and unprofessional maybe I caught them on a bad day but I’ll never take my car here

da
Review №40

Firestone tried to sell me $1,600.00 in repairs to my front end.A coworker told me to try where he takes his car,he said he was pleased with services and prices.I brought my car in and explained the problem.I was given a loaner car at no cost .I received a phone call that confirmed that the parts needed replaced but their price was $500.00 less.I guess the commercials on TV cost $500.00 per car to pay for.I told my son to take his car their for a check engine light because they do not charge $100.00 just to check it out (that is a free service) I was so pleased with all my services I wrote this and passed out their Business cards to my coworkers

KI
Review №41

Juan & his guys are great. They fixed what another place screwed up & did it right & in a short time. I will be going back when I have to have work done.

Ha
Review №42

I highly recommend this place, its affordable and the staff are extremely professional .

Go
Review №43

Supplied own parts but they swapped with own cheap parts. Please check if any work performed.

Ch
Review №44

Great workers did what they said very happy with the work

Ti
Review №45

I went in with what I thought was significant damage to the quarter panel that was causing the door to jam. They fixed it in 5 minutes with no charge. These guys are honest and great at what they do.

Ir
Review №46

The absolute best mechanics on the west...

bo
Review №47

Always excellent & efficient service. Ive taken my cars here since shortly after they opened and have always received a fair price with the necessary work completed efficiently.

Ar
Review №48

I always go to PCS when I need anything for my car. They are always fair and honest and give the best price possible. Unlike most automotive places PCS will not try to cheat you or over charge for their services.

Wi
Review №49

Do not ever take your car to this place because they are crooks. I had my car towed into this place To find out what was wrong with it. They Do not tell you at the very beginning that if you do not immediately pick up your car Then you B charge $40 per day as a storage free. They are money hungry and refused to allow me to get my personal items out of the vehicles and all my kids medical documents and important information is inside the vehicle and they refuse to let me get it out unless I pay,there storage fees. Do not take your car to this place

Ra
Review №50

They are very reasonable in price and expert mechanics

Da
Review №51

They are awesome one and the gang take care of my car

Mi
Review №52

Lets me borrow a car while mine gets fixed. Doesnt over charge. Lets just say...I wont take my car anywhere else!

Ga
Review №53

Fair prices and always gotten my car back the same day

Sa
Review №54

Best experience Ive had with fixing a car! Highly recommend!

jo
Review №55

Awesome place . prompt and honest about whats going on w your vehicle . would highly recommend to anyone for any auto issues i have taken 4 different cars there myself . always fair an do a good job .

Di
Review №56

Horrible customer service skills. I would never recommend this company to anyone I know who wants quality service. Poorly managed

Ma
Review №57

Very rude and unprofessional. I wish I could give them 0 star. I was at the shop on Nov 6, 2017 for estimate. Paul gave me an oral estimate but when I went back there today, Nov. 10, 2017 for a written estimate and possibly drop my car off, he denied every conversation we had. I needed the estimate to compare with other auto shop estimates and my insurance estimate. But he insulted me, and sent me out of the workshop.

Ke
Review №58

Honest service for a fair price. Juan is a respectable manager of the shop

Sa
Review №59

Very poor customer service skills. You may disagree with a person are may not be interested in what they have to say, but, it is not necessary to call somebody an F in idiot and speak to them in a very uneducated and belittling way.

Ni
Review №60

I will never take my automobile to another mechanic. Honest, fair priced, excellent work.

fi
Review №61

Typical rip-off artist garage. They are unable to troubleshoot and will put random parts on your car and tell you its fixed even when its not. None of the employees speak english. They used to be cheap labor buy the prices are on par with anywhere else now. Avoid.

Sh
Review №62

I have to say I am very happy with pcs, I went in fearing my clutch needed to be replaced, everywhere told me at least 1,000+. Pcs told me between 700-800. But they also told me after having it for a day that they didnt think it was the clutch It was the pedal. Which it was. They fixed it and any other place would have first replaced the clutch the big ticket item and tried to get the most out of me they could. Deffinetly happy with their honesty!

Ji
Review №63

Great place. Honest and fair pricing.

Ta
Review №64

Great customer service!

Ea
Review №65

Great staff, fair prices.

Jo
Review №66

Had some work done on my car here. The work was not completed correctly, and they would not give me my car unless I paid for it. The owner was rude and very unprofessional. His employees had to literally hold him back from coming at me. Not for sure if you want to deal with that kind of behavior if you complain about the work not being done correctly. I would give a 0 stars if I could.

Ja
Review №67

Destroyed all my family’s cars and then tried to buy them at a steal price. Place is full of crooks AVOID AT ALL COST

Ro
Review №68

I really love this place! GREAT prices/labor. FREE loaner vehicles. They did made one mistake once, but it did not damage the vehicle yet. Also I thought I had second mistake - but no mistake of that second job. Whew. Very high professionalism - LOT LOT better and friendlier than The Repair Company on W. 105 and madison ave! No matter where I live or will move to, Im GOING to that place no matter what!After the old intaker left, didnt like the new intaker. Last time I had a car serviced in like few years ago with david as the old intaker. He was understanding but when I saw the new intaker, he didn’t communicate well and one time in 2017, he refused my 1999 crown victoria just because of the wires was motifed so I took it to another shop and they fixed it so with that taker, no more dealing with the shop. I loved their car loaner programs but .. im done with them until that taker is replaced and the newer ones be more professionalLast time was somewhere in 2017

Am
Review №69

This is the only place I go for my oil changes. The owner is a super nice guy, and they wont rip u off.

Br
Review №70

$14,95 oil change in Cleveland Ohio 44111!!! Yes its real!!! And they offer free loaner cars while your car is being worked on!!!! Thanks Paul!!

Di
Review №71

I love these guysThe prices awesome customer service awesomeI will be returning whenever I need my vehicles repaired

El
Review №72

Great customer service

Ra
Review №73

Ive had nothin buy good experiences from them. And who can beat the $15 oil change!

Ma
Review №74

Horrible! Scam artists. Have been there twice this week. Each time I was very disappointed. If you go there to fix one problem you will surely leave with at least one if not several more issues than the one that brought you there originally. Dirty work!

Ta
Review №75

Well let me start by saying PCS is shady little business. I had to get a new engine intake and a tune up in which i payed $500 for. Next day i start my engine and the starter is shot....ok so i take it back to pcs another $200 for a new starter. Heres the best part. I go to start my car in the pcs parking lot after i paid and the damn thing didnt even start. I had to wait another day. This process took a week to complete. I reccommend you do not go to pcs. Theyre a trap in disguise. thanks.

Lu
Review №76

Low price oil change price. Good services.

Br
Review №77

Service and price are outstanding.

Je
Review №78

Worst body shop in Cleveland hands down. I would never recommend there services to anyone!!!

Mu
Review №79

The owner argued with me. He didnt fix my car but he charged me $175 for just two days of parking there. I called police, they came but didnt help me out. The owner was very rude and very unprofessional. Please dont go there.

Sc
Review №80

Greatest mechanic on earth

Ch
Review №81

Great work

Jo
Review №82

Excellent service, repaired some scratches for me. Looks brand new. Ill be coming back for future repairs.

Ma
Review №83

Excellent work, great prices.

Ka
Review №84

Easy, fair price, Beautiful work.so happy

Ru
Review №85

I have never had anything other than Great service here.

co
Review №86

Great

Ke
Review №87

Great work far prices

Be
Review №88

Great service

Gw
Review №89

Ok it got my car together

ma
Review №90

The owner is very rude and uses very bad language. Very unprofessional. The worst experience I ever had with out body shop.

Ti
Review №91

Amazing!

An
Review №92

Cheap oil change

mo
Review №93

The jury is still out here.....???

an
Review №94

Great service

Va
Review №95

Good technicians

Re
Review №96

Good prices

Bi
Review №97

High prices

Aa
Review №98

Great prices

Id
Review №99

Can i mail something

Ma
Review №100

Awesome!!!!

Information
16 Photos
100 Comments
4.1 Rating
  • Address:13920 Triskett Rd, Cleveland, OH 44111, United States
  • Phone:+1 216-251-3130
Categories
  • Mechanic
  • Auto repair shop
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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