Work here. Love my job. Best tire shop I know 😃 and for anyone that leaves less than 4 stars. If you only understood or work load, passion, dedication and love for our store. You might reconsider. Sometimes work takes longer and things happen but we stay, we wor late and always take care of our customers.

Tire discounters has always been good to us. We went in with a flat after 5pm, a couple of weeks ago. They fixed it within an hour, even though they were busy. The guy at the counter didn’t charge us. The road hazard plan really helps. They always provide good service, with friendly staff.

Literally the best place to get service! They are very informative and priced are fair. The guys are super awesome!

Description: This is a okay tire shop with slightly higher than average prices. Even the on sale tires I bought were still average priced after the sale discount.Con: The wait was over 4 hours long! Even with multiple mechanics working in several bays. I was told it would take an hour and a half because there were two people waiting before me. Obviously the wait was ridiculous.Pro: The staff was kind and apologetic for what its worth.

The last 3 or 4 times that I have been to this specific location in Cleveland I have had an oil change change each of those times and and on average I have had to Wait an hour and a 1/2 and thats with an appointment time for all these experiences and always being given the same excuse of were understaffed or someone was out to lunch?.... Whats the point of having an appointment time if I am going to have to wait a long period of time I would rather just walk in if thats the case not sure where the issue is with this specific location but I would highly not recommend going to them if you are either on a time limit or a want quality responses to why you were having to wait.

Fantastic! Prices are great, employees are polite, well knowleged and very helpful. Bought my second full set of tires in two weeks!!

Went in to get head light replaced. They are always friendly.

Had the front end of my car worked on yesterday and I have to say, the staff are really nice and do great work. The mechanic who took care of my car, Corey, is very informed and helped me understand what was going on with certain parts in the front of my car. He was thorough and let me know what else needed to be done at a later time. The front desk attendant was also super nice and knowledgeable. Ill for sure be a repeat customer.

Joshua was such a great help! We were trying to make it to Nashville and blew a tire within the first 10 miles of our trip. We called Tire Discounters and they were able to get the tire we needed and get us back on the road within an hour!

Services was excellent ! Customer service is professional and kind and friendly I will continue business with tire discounters in Cleveland Tennessee

I’ve used Tire Discounters before and am a returning customer for good reason. I’m reviewing their pickup/drop off service in this post.George the driving manager for my experience, was prompt, friendly, and very informative about what to expect and in his review. I drive a manual transmission and that was no problem for George, he’s a man with experience.The entire service was extremely convenient and intuitive, requiring nothing more than a few phone calls. 10/10 recommendation, especially if you work during their service hours.

Great fast and knowledgeable service. Would recommend to everyone

Got 4 new tires from here. Just for them to turn around and say my back brakes and calipers are bad. Charge us $1800. $700+ in labor. Just for us to have a flat tire the next day. Had family take it up there so I wouldn’t have to miss work just for them to try to say it was the tire stem and charge even more. Money hungry company, looking for anyway to rob you.

Had appointment for 8 am for tire rotation and balance.. Arrived 8 am.Parking lot was full of vehicles.Left truck.Went back at 3:30 they hadnt touched my truck.I got my keys and left.I tried to call the corporate office got a recording to leave message. I wanted to talk to a live person.I found the # from when the lady called me to set up appointment. Told her what happened, told her I didnt know what happened for sure...my guess is they overbooked the stores ability to take proper care of their customers. She said customer service would be contacting me...never happened.I filed a complaint with the local BBB.I would recommend doing business with a locally owned business...even if it costs a little more.All the bells and whistles are certainly not worth the aggravation!P.S. After speaking with Dave, the regional manager,I was able to schedule a return appointment.Jim was waiting on me to arrive, I left my truck told him I would be back @ 3. He called before noon said truck was ready.This service was nicely done in a timely manner.DO NOT USE TIRE DISCOUNTERS WEBSITE TO SCHEDULE SERVICE...CALL THE STORE!

After calling and visiting a different tire store I decided to call Tire Discounters just as a second opinion. Joshua answered the phone. Not only was he professional and knowledgeable about every question and issue I could throw at him, he was as friendly as someone Id spoken to a thousand times. It wasnt until we had ended the phone call that I realized our conversation had gone well beyond business hours and they were actually closed. Many places wont answer the phone 10 minutes before they close, but he talked to me well beyond quitting time. The quote I received was $370 less than where I originally was going to go. I went the following day to pay a deposit because the tires had to be special ordered. Where I was told by the other store it would be at least a week, Joshua told me theyd have them in 2 days. 2 days later I dropped the car off as planned. It wasnt until I went back to get the car that I was informed all the other things I needed done was included with me buying new tires, instead of an extra fee that was added on to the price as the other store did. I was impressed with that in itself. I also learned that with the purchase of the new tires I got free lifetime rotation, and free (limited) lifetime repair. I couldnt be happier with the tires and outcome, as well as with Joshua and the rest of the staff. I would recommend Tire Discounters to anyone.

Josh was great! Took care of me pretty quick and didnt charge me to replace the valve stem.

Consistently great service. Their goal of exceeding expectations is a rare quality. Appreciate the integrity and excellence of the staff.

Always been pleased with their service. Glad they have a pick-up, drop-off option so I dont have to use vacation days to take off work to get my car serviced.

Had a wonderful visit. Joshua the counter associate was genuinely kind and knowledgeable. He showed me the pirelli tires I ended up purchasing. He explained there history and what made them special and also pointed out that they were on sale. If you need tires or service theres no better shop in Cleveland.

Great experience, enjoy the conversations with the employees. And they keep.me up to date on car status.

They where great,we have road hazard on our rv tires and had a blow out they got us in between appointments and had us back on they road in less time than it took me to go across the way to walmart to pick up some groceries (under an hr). Employees where friendly and helpful gave my hubby some local recommendations. All in all a very positive experience.

Quick easy and painless,didnt have to leave work at all. Took a few minutes of my break to fill out paperwork but thats it. Honest about services needed and didnt try to oversell me at all.

Josh and Jim were awesome. Got me in and out, as always with great service.

The master cylinder on my brake system went out and Tire Discounters was able to quickly diagnose the problem, order the part, and Joshua helped me work out financing for a pricy repair. They also got me a ride to work afterwards and delivered my car to me once repairs were finished. Extremely pleased with their level of customer service

Good luck getting your tires balanced and rotated... I ve called 2 different days and was told they may not get to it today. I even was offering to remove the wheels and tires myself where they can just balance them and me rotate them and put them back on at my house and they dont have time. Just go to discount tire if you want something done these guys are a joke. The first time I took it in they got grease all over my car interior from not washing theyre hands when they drove it. Just go to discount tire I will from now on.

I would highly recommend anybody getting work done on their vehicle to go to Tire Discounters. Stevie took great care of me and made sure I wasn’t going to run into any future problems. These guys really go out of their way to make sure your vehicle gets serviced, tested, and reviewed. Thank you so much for a great first time experience with you guys. I will definitely be sending friends and family there from now on.

Kind, courteous and knowledgeable service...also willing to let you know when you need something serviced

Great place always good to us.

Excellent service and very reasonable. Josh was very professional.

Those men was wonderful.we went needing a couple tires. After walking us through pay options we had them ordered. I was hoping to make appointment before we had to travel for holidays. Once those guys seen our tires. They put them on for us staying after hours to make sure we was in a safe vehicle . Me and my husband will never go anywhere else. Thank God for great service workers.

Used TD all across the country, buying tires and have minor work done for over a decade now. Always professional, always great serves, always great prices. Quality company with quality leadership that is responsive to their customers feedback.

Anytime I need work done to my vehicle I go here. They are so stand up and are very up front about everything. I do recommend them to everyone!! Stevie is the best! Will never take my vehicle anywhere else.

Had a 9am appointment for Four tires, alignment and a oil change. It has taken over 3 hours as I write this. This place is mismanaged and full of lazy employees. Wouldn’t recommend.

The customer service was excellent I would definitely recommend them to anybody who needs work done on their vehicle.

UPDATE: You can read my story bellow. I heard back from the customer service and the customer service did a great job. If they have any problems customer service will take care of you.I had an appointment for an oil change at 12:30 pm. Dropped my car at 12pm. Got no call. I decided to call at 4:45 pm and check how things are going. I was told that it would be done within an hour. I came at 5:45 pm and noticed that the car was in the same place where I left it. When I came to ask for an update, they said it was not done. They told me I am sorry and nothing else. I was not told how long it would take and if my car was next. I took the keys and left. They did not have time to change the oil during the 6 hours the car was there and specifically promising me to change it within an hour.The oil change is NOT a priority there.

Jim and all the staff are very accommodating! Friendly Service, great work and clean atmosphere!

Most Amazing Place Ever!! Was traveling and needed alot done last minute (all breaks, rotors, front end work, oil change and all fluids checked and topped) I know I know, how dare I!! lol. The Employees were more than Helpful, Kind and Honesty!! The Price for Everything was Absolutely Amazing and I Couldnt be Happier with there services!! I Highly Recommend!!

Horrible. The employees need to learn how to tip delivery drivers.

I normally don’t do reviews but these guys are beyond awesome. My tire was flat from dry rot made it to these guys just in time. They worked me in with a bunch cars ahead of me right at closing time. The two techs Logan and another guy didnt catch his name replaced the tire right in parking lot! I will definitely be a returning customer for their service!! Thank you guys so much!!

Josh and the guys stayed open late and helped make sure that I was taken care of! I would recommend them to anyone !

George was super professional and polite. Love the service too. It saved me a lot of time.

6 hours to check k out 2 tires that they never touched. I left with a flat. Ill never go there again.

Tire Discounters provided quality work, and a crew that was very helpful and kind. Highly recommend!

Jim and his team are always on point. Cant go wrong here if you want friendly, professional, and efficient service!

Staff was wonderful I went with a friend they have a real nice reception area. Couldnt have asked for a more friendlier atmosphere.

Took over 3 hours to get tires and an alignment, even with an appointment. Will never be going there again.

Awesone service. They picked up my vehicle at work which seems like a small thing, but saved me a great deal of headache. Honest, upfront service.

This shop was highly recommended to me by the guys that service my car, after finding a bolt in one of my tires. They offer a great deal for 4 new tires, so here I am.The guys that work here are SO nice and super helpful. They ordered my tires Friday afternoon, and scheduled me for 11am this morning. They even put a new wheel on that I ordered and brought with me, due to a dent in it. I highly recommend them if you need tires or brakes, etc.

Good kind staff. They were just a little over booked today. Team had to work over.

Jim, Stevie, and the entire team at the Tire Discounters in Cleveland are awesome!!

Great customer service! I had a nail in my tire, and arrived 2 mins before they were supposed to close. They stayed past closing time to help me get back on the road! Thanks guys!

George was courteous and friendly. TireDiscounters are the best for service and tires.

Jim clark is an inexperienced mechanic and doesnt know one thing about working on cars. I brought my car here and I had to tow it home. jim said he did not know how he killed my battery. he said he didnt know how he engaged the anti theft device on my car. he doesnt know anything except conning people out of their money.

Great fast service. They even came and picked up my Jeep. Definitely recommend

These guys do it right. You cant trust many folks these days. These guys have earned my trust.

Stay Clear, they do not stand behind there work, Go to Discount Tire and avoid the head ache.

Any time I have to service my vehicle or something suddenly doesnt seem right, I bring it in to TireDiscounters because they have always given me the right fix to the issue and have always been honest with me. Im very thankful to have service like them nearby.

In and out very professional.

We had an appointment at 10 they were supposed to do it but the guys they didn’t have no mask like always and this lady she was coughing I was about say something 😡😡😡😡😡😡😡😡😡😡😡😡

Waited 3 hours for a set of tires and watched 2 vehicles get oil changes it took them an hour each meanwhile the techs standing around talking and taking smoke breaks every 10 minutes not happy at allHow about more work less talking just saying

These guys are the absolute best. Your safety is always their #1 priority.

The staff is nice but every time I go there to get an oil change it takes nearly two hours. The last time I was there I watched the workers through the window to observe why it would take so long. I noticed that none of them are in any hurry, they’ll stop in the middle of what they’re doing and walk off any chat with another worker. This happened multiple times. My last oil change there, I noticed that they didn’t top off my fluids. I was out of windshield wiper fluid when I took it in and noticed I was still out once they returned my car to me. This makes me wonder what else they forgot to do.Just beware, if you go here, make sure you have at least two hours to wait on your car to be serviced, even if it’s not busy. Also, double check their work to make sure everything was done that was suppose to be done.I highly recommend going somewhere else for your service needs.

Great service!

Great service! very professional

Its a good place to go an get your car fixed

Let me first say Jim Clark, General Manager his wife Jennifer, and Stevie Dixon went out of their way to help some very distressed travelers at the beginning of a Labor Day Weekend and at the very end of their working day. Our new car experienced a cracked radiator on our way to the Smoky Mtns at 6 pm eastern, not only did they stay open late, but also Jim personally drove me to try to find parts at multiple parts stores. When our part was not available and with the clock ticking down Jim had his wife Jennifer drive me 30 miles away to the nearest open car rental company.(Who does this anymore? ) I was able to get a car and continue on our vacation. Had the story ended there Tire Discounters would have been worthy of a 5 star review alone. In addition repairs that were supposed to happen on Tuesday occurred on Saturday because Jim cared about my family having a vacation. If you are EVER in Cleveland TN and have an automotive issue place Tire Discounters in your google bar and place your care in the hands of family.

As always great service! Had a tire pop during our trip and we were in and out pretty quick! A++++ service!

After talking to the general manager I thought I was in good hands. Jim, the general manager, seems to be very knowledgeable. Unfortunately I dont believe the same can be said about some of his mechanics. After spending over $700 on tires and oil change, and then going Christmas shopping, the last thing you want is for your car to be covered in oil which is what happened to me today. It is not a difficult task to change oil and remember to install the oil fill cap.The pictures are after I drove less than 10 miles and installing the oil cap after smelling oil.Not sure if I will be visiting this location again if this is any indication of their attention to detail.

Very pleased so far. Second time for tires here. Will return.

Wonderful staff! Stevie, the service manager was especially good to us; making sure our car was safe to drive, even staying long after the shop closed to make sure the job was done and done right. Ill definitely come back here and recommend to others.

Love winning free tires and wheels, it was a blessing from God.

All the guys were very helpful, even as busy as they were they took the time to answer any and all questions, explaining the answers in a simple way instead of using all the technical terms that leaves everyone confused lol. When my vehicle ended up having some unknown problems, they took the time to show me what was wrong, instead of just saying this is bad and thats bad so you need it fixed, like other places have done. After my first time there, they have secured me as a repeat customer, for myself and family, and I will highly recommend them whenever asked!!

I love this place. Theyve always been fair. Buy 4 tires and the balance and rotations are free. The only problem is theyve got so popular I think it almost requires an appointment to be seen. They wont turn anyone away though.

Great place!! They checked and aired my husbands tires up, no charge. Most places would have charged a fee.

They lost the unlocking socket for my lug nuts and then broke the locking lugs off and replaced them with stock lugs without consulting me. Also they rifled through every bit of my car (assumingely looking for the socket they lost two months ago when my car was last in for service.) The work was fine, just not great service.

I had a very good experience at the store in Cleveland, TN .

Fixed the issue from my last visit.

Jim was fantastic! Ive been looking for a place to take my car for trustworthy and honest help. Service was wonderful and staff was very friendly. Ill definitely be making this my go to shop.

Joshua is amazing. He really knows his stuff. I came in, it wasnt a hassle. Probably the smoothest experience Ive had with getting tires. Thanks, Ill definitely be back.

I do not recommend using this particular location at all! I pulled in a little after 3 yesterday to get 4 new tires put on my 2015’ Acura, had to drop off. Didn’t mind that at all, was told it would take 3 hours.. ok.. be back at 6pm to pick up. I didn’t roll outta there until 8:30pm!!!! The alignment was NOT done correctly! My husband drove it this evening and pointed out that the steering wheel is not centered, and you have to push the wheel towards the right to make it line up straight! And I just now sat in the backseat and noticed a huge greasy black hand print on the interior roof of my Acura! NEVER GOING THERE AGAIN!!!!!

They replaced the wrong tire even though the tire had visible wire poking out. Decently enough I didnt have to pay for the mistake. They put my old tire back on after waiting 5 HOURS... They told me it would be an Hour and half. I recommend not leaving the facility.

The gentleman that helped us was so very accommodating. They did not have the tires in stock that we wanted, he ordered them and got in his personal vehicle and went and picked them up. While he was gone, they did the other work that needed done and prepared our vehicle to have the new tires put on as soon as he returned! He even gave us a nice discount. Undeniably the best experience with buying new tires we have had! The staff was the best!

Excellent from beginning to end! Great service and top flight work. I’d highly recommend them and use them again.

I loved my experience at Tire Discounters!! Everyone was so nice and went out of their way to make me feel like a valued customer. The prices were great and they were even willing to match prices of other area stores that were slightly cheaper. They also offer several free services (after a tire installation purchase) that many other tire places don’t, like free lifetime balance and rotation, free valet tire air, and free flat tire repair. The only reason I didn’t give 5 stars was that there were one or 2 minor things that showed up on my bill that I had not intended to pay for and they hadn’t told me about, like the road hazard warranty. Anyway, overall it was a great experience and I definitely recommend them!

Stevie Dixon went above and beyond to help get me on the road in a hurry!!! The whole team was courteous and helpful! Thank you for setting my mind at ease and taking care of my tires.

First off i went in initially looking at getting a set of tires for my Silverado, been to several other shops after being pushed as to which tires i should buy, i decided to check into Tire Discounters heard a lot of good things about them. I spoke with Josh and he went through the different selections of tires etc, he went above and beyond helping me decide which tires were the best fit for my truck. I ended up also getting a lift kit installed in addition to the new tires the entire staff at Tire Discounters is amazing, the tech fully explained everything that was done to my truck from the lift install down to the alignment numbers, Josh and Jim were the two salesmen running the counter up front were very consistent in checking in with me and making sure i was in the loop the entire time. I did have to wait for a little while today because of the lift kit install they were very apologetic for the wait, i told them its understandable it was a Saturday and several walk ins were stepping through the doors and they handled things in the most professional manner that i have seen. With all that said Ill gladly give them a 5 star review for some of the best customer service from a tire shop that i have seen.

Awesome shop. Very knowledgeable and makes things right. They do it right for a good price

They are right on it to sell you tires, but when you come back for rotation they are slow as can be. Leave you waiting forever.

Great Customer service

I was impressed how awesome the customer service and time it took to finish my vehicle. Highly satisfied with tire discounters I definitely will be back

Well i had alot done but they said they could get things workimg again and they did my ac and car running fine now and for a good and fair price thank you so much guys ill be coming back in future

The staff was incredibly friendly and knowledgeable. Made sure I knew all of my options before completing purchases. I dont even have my vehicle back yet and Im already giving 5 stars simply for the awesomeness of their customer service. Even if the wait takes a min, its worth it. Thanks guys! They now will have all of my familys business Made things seem so much less transactional when people take the time to treat their customers like a friend. Great job yall!

Awesome service! Stevie and Jim do excellent work and customer service. Fast in and out for a tire replacement. Highly recommend

I want to thank Kevin and his team for a GREAT JOB on my 2010 Grand Sport Corvette. They took extra care of my car. They guys did an awesome job on the alignment and mounting/ balancing of those big ole Michelin A/3s. It rides so much better. Go see em you want regret it. Thank you again

One of my tires had developed a slow leak and had nearly gone flat. After airing it up, I took it in to these guys and they fixed it ASAP. They were great to deal with and did excellent work at a fair price. I will certainly be back when I am ready for new tires.

I am a recent transplant to the area ( from West Chester, Ohio) and was pleased to find a Tire Discounters store here. My Service experience was exactly what I expected and more. Got 4 new tires and alignment on, my Ranger.The crew at TD was great. I would highly recommend their services.

These guys were so helpful! We had a blow out on the interstate and it was close to the time of closing and they stayed there until we got towed there and our tire changed. Thank you so much!!

So pleased with my service there. Kevin was very honest with me about servicing my Nissan transmission. Because of honesty I went ahead with the oil change. I have to say I left a super happy camper!

The gentlemen who helped me were friendly and very helpful. I went in for new windshield wipers and was out in about 15 minutes. Thank you!

Showed up 30min before close intending on setting up an appointment for next business day. Had tires I wanted in stock guys stayed after hours to get the job done. Service was excellent. Will highly recommend and be back myself.