Matt was very knowledgeable about beds pros and cons. He saved us well over $ 1000.00 on comparable beds. Didnt nickel and dime us on existing bed removal and delivery like most. Delivery guys Angel and Kelvin were courteous and friendly and on time. They made sure we were were satisfied before they left. It was a great experience.
I LOVE my new Serta Silver Chill Hybrid mattress. Matt was very patient and knowledgeable and really helped me make a great decision to buy this mattress as well as the adjustable base.Heres the BEST part.....delivery was free AND they removed my old mattress and boxspring too! Great local family owned business. I would definitely buy from them again.
Very highly priced. Dirty bathrooms.
My experience buying my mattress here was great! Matt was very knowledgeable and helpful. He answered all of our questions. Also the delivery is free and they pick up your old mattress which is perfect!
Went in to buy a mattress with my boyfriend for our first apartment. Jozsef was amazing and we had a great experience!!
Extremely happy with Jozsef and his services! Great quality mattress for a great price!
We have purchased 3-4 mattresses from Matt at Bed Pros and not only have we been very happy with the mattress(es), but the customer service has always been absolutely amazing!! This last mattress was for our 4 year old grand daughter and Matt helped us to decide which one would fit her best.I forgot to mention the next day delivery that was offered!! Very convenient!
Was in search for a couple new beds for myself and our kid. The salesperson actually listened to our needs and just didnt bring us to the most expensive bed in the store! Delivery was fast (next day). Would definitely recommend.
Great place to get the best deal on a new mattress! The manager was very informative and helped us find the PERFECT bed. Thanks so much :)We highly recommend Bed Pros.
Bought a super comfortable mattress and Matt our sales person was so personable and helpful. He answered all of our questions and gave us an amazing deal.
Matt was so great. After shopping at other big stores like the mattress firm, we were frustrated and tired of the fake salesman style of forcing us to make a sale. The second we walked into Bed Pros, we told Matt what we wanted and he helped us immediately and even gave me a free pillow just because of how nice he was! Genuine staff, quality products, and honesty here. I definitely recommend.
First time going mattress shopping and I had a great experience. Matt was extremely helpful and super knowledgeable!
Great service quick delivery. Bought new bed on Saturday it was delivered Monday AM. Process was very smooth.
Excellent prices! Matt was friendly, knowledgeable and fun to work with! Best bed buying experience ever! You have my business!
Very good service very knowledgeable about his products
Matt is very helpful, get like I had met him before he was so friendly and nice. I will be returning in the future for all my mattress needs.
The salesman Matt was fantastic! He was very patient in making sure to find me the right mattress that fit my needs. The delivery went very smoothly and the gentleman who delivered my mattress were very respectful and quick. Will definitely be back because of the professionalism
Nice mattress at a fair price. Salesperson/Manager was informative without being too pushy. Mattress delivered to my home in less than 24 hours.
Amazing customer service!!! Had issues with 7 year old mattress (10 year warranty). Matt, store manager, was able to walk me through requirements needed for warranty exchange. He had said the process would take up to 2 weeks. Got a response in 2 days that my claim was approved. The warranty approval covered entire price of what we paid 7 years ago (including tax, with a charge of $89.99 for warranty exchange which was discussed upfront). There was no hidden charges. We got to pick out any new mattress desired and being delivered in same week. The new mattress was on sale and the sale price did apply. We had a very great experience and will definitely use them in the future.
After trying every bed at Mattress Firm, I went over to Bed Pros Mattress. I walked in and of course first bed I try out is the most expensive without even looking at the price...however, I tried every other bed and kept coming back to the Talalay Latex Bliss with fully adjustable base. I am now in sleep heaven! Thank you Will Agnew for all of your information and getting this delivered the next day. Moving men also very polite and helpful.
BUYER BEWARE of these SCAM artists! I have never experienced such poor customer service and negligence. This store refuses to honor their own 30 day Comfort Exchange policy. I was hoping to resolve this matter amicably, however, the store manager, Matt, wouldnt even provide contact information for upper level management. Sadly, I have no choice but to get my attorney involved. Save yourself time, money, frustration and back pain... do NOT shop at this location!
I recently purchased a mattress from the South Clearwater store a month and a half ago. When delivered, the delivery personnel damaged my bed frame. I have been trying to get this issue resolve but have been repeatedly ignored. I have also been trying to get into contact with management but have been unsuccessful. The customer service here has been horrible.[Comment To Response]Store credit will not repair nor replace my damaged property. I am not looking to receive a ‘gift’ from your store. I am looking to get my bed frame, that was damaged by your delivery personnel, returned to its original state. I have provide a quote with what it will cost to make that happened that was rejected. I have spoken with the furniture store and they do not do repairs like that, which I have explained.
I needed a full size mattress today. They had what I wanted, good price, helped me load it into my van. Excellent service!
Waste of time, advertised affordable bed set in the front window and had nothing of the sort.
I purchased a mattress a month ago with my boyfriend him wanting a softer bed and me wanting a firmer bed. Matt the manager was very knowledge and helping us find a perfect medium. The customer service was amazing, thank you Matt. Highly recommend everyone to go to his store you wont regret it.
After weeks of stressful shopping for a mattress My husband and I decided to stop in to Bed Pros based on their positive reviews. So glad we did !!! We were greeted by Chad; had was great and very knowledgeable of the products and was a straight shooter which we appreciated .At no time did we feel like we were being pressured like you get at some mattress stores. Chad worked with us and was able to work out an amazing deal.We would defiantly recommend Bed Pros over any other store.!!!!! Thanks Again for the great service!!!!
Adam was the best! Beyond helpful and just made for a great experience. Very knowledgeable and did not pressure us. Made it all about us and what we wanted. If theres a place to buy a mattress for a great experience and get a great deal, Bed Pros is the place to buy!
Had a very good experience. Matt was very patient with us and didnt pressure us into making any decisions l. He respected our space when we needed to talk alone and the prices were the best we could find around town . Very happy with our time there
Great experience! First mattress purchase in 13 years. Adam was spectacular to work with. Looked at four other stores and not only did this place give the best price, but the people were by far the nicest and not pushy at all.
Salesman was knowledgeable, and very cordial. Helped us figure out everything. Wasnt pushy and let us get the perfect mattress... At $900 less than we had been quoted at Rooms, Ashley & Mattress Firm. Family-owned. Support local businesses.
Love this store and Chad! He knows what he is talking about and will do his best to sell you a mattress for you that fits to your needs and not just trying to sell you the most expensive one. I will definitely be telling my friends and family about them!
Very nice and knowledgeable staff and owner.We already bought 3 mattresses here. We have always been very well advised without any pressure to go faster or buy a more expensive one etc / they help you, answer your questions, guide you and let you all the room you need to take your final decision.The delivery team is very kind too and happy to help .I definitely recommande bed pro mattress clearwater because they are professional and trained regarding what they are selling !
Zachary was fantastic! My husband and I were exploring our options here and he showed us the perfect mattress that was in our price range. There was no need to look any further, especially with such friendly service. We highly recommend!
My husband and i purchased a new bed from Joe a couple weeks ago and we love it. Joe was able to help us find the right bed and their delievery team was fast and friendly. It was a great experience and we will be telling our friends. Thanks again.
Called nine times manager received emails to contact, received four numbers to call. Yep a complete run around. Been one month now trying to get one of the two adjustable beds we paid like 4,000 dollars for fixed that makes noise from day one of being delivered. Complete nonsense. My next step will be BBB AND/or court. My husband has spent hours on this. Enuf
Best selection of Tempurpedic beds. Took us a while to decide, and the salesman just let us be, checking on us from time to time. Then made the sale easy. The delivery was when the said, and went quick. Very happy with the sales and service of this store.
Great experience. Chad was really patient with our questions and was very knowledgeable about what we were looking to purchase. Would buy from again and highly recommend buying a bed from Bed Pros.
Bed Pros has the best policy... For $88.00 you can exchange your mattress for another. The first one was too soft, the next too hard, then the third was just right. They were incredibly patient with me and didnt bat an eyelash when I asked to exchange the mattress a second time. As you know, theres a difference between sleeping on a mattress and trying one out for 15 minutes in the store when you have your kid crawling all over you... With Bed Pros, you dont have to worry about buyers remorse. I cant recommend them enough!
Worst customer service experience ever at this store!!! Manager was very very rude and condescending!
Great Customer Service! We are happy “repeat” buyers!
My husband and I purchased an iComfort mattress from Jozsef and were very pleased with the whole experience. No pressure and he was very knowledgeable about all the mattresses and helped us choose the right match for us. We are still very happy with our bed. Also, getting the adjustable base was one of the best decisions I have made!
Joe was very knowledgeable and courteous while my husband and I shopped for the perfect mattress. After buying a POS bed from RTG..we were in desperate need of comfort.We were very pleased with the high quality selections, the customer service and the speedy delivery is absolutely appreciated. If I ever need another mattress this is where Id go!
Joe was very friendly and helpful with our purchase. We needed 4 complete sets delivered next day and couldnt be happier about our experience. Next time we need to buy a bed well be doing it here.
Had to get a bed for my grandfather from out of state Matt, was full if information and answers all my question and was very helpfullThank You Matt ( The Bed Doctor).
Shopping for a good quality mattress can be stressful, but Chad made our experience relaxing. He gave us a great deal, and didnt try to sell us on something we couldnt afford. So glad we chose to get our mattress from Bed Pros Clearwater.
Wonderful! Our salesman was informative, patient and personable. Would definitely recommend to a friend. And, we are in love with our bed!
Chad was great and very knowledgeable in the products and very kind. I went to other locations and didnt plan to buy but after talking to Chad he gave me a deal I couldnt refuse and decided to purchase. I am happy to say Im glad I did so
Had fun shopping for a bed. Chad is really knowledgeable. We came in looking for a memory foam and ended up liking and purchasing a latex bed.Looking forward to trying our new bed out.
Incredible experience. The store manager Jozsef was extremely helpful and knowledgeable. Thank you!!!
The bad reviews on here are true. Stay away from this place. Manager is very rude and disrespectful. You can go on better business Bureau and see how many complaints people filed on them. And all the good reviews on here are not real either so dont fall for it. And if you dont believe me, go to him yourself and find out the hard way :) good luck
Sales guy at Clearwater/Drew St location in FL was awesome. Very knowledgeable and helpful. Would recommend to anyone.
My husband and i came into the shop today. The guy named Dwayne was so damn rude to us. he was very unprofessional and started telling us how he only makes commission and blah blah he needs money and pretty much we are the worst customers to come in today. When all we wanted to do was look at mattress for our first apartment. We never asked him to follow us around and talk to us. he insisted. I hope to never seem him again.
Very happy with our service great mattress great price only 80 bucks for a 150 matress
My husband & I converted from a waterbed after 34years! Joe REALLY took his time with us & helped us pick out a perfect mattress....I cant say enough nice things about Joe & this store. They are locally owned & operated and that seemed to make a difference...they care & it shows!We are sleeping like babies on our new Beautyrest. THX JOE!
Chad was super helpful assisting me to find a mattress for my move to the area- my grandmother had suggested him due to his excellent service, and I couldnt be happier that I stopped in. Very satisfied and got a great deal, with personalized service!
ADAM IS AMAZING!!!!!! BEST GUY AT THE STORE, I WOULDNT GO ANYWHERE ELSE ..... MY WIFE AND I ARE FANTABULOUSLY HAPPY
Wonderful customer service and amazing options and price ranges for everyone.
Joe was very helpful and knowledgeable. Great experience!
Stopped in and purchased two matresses and boxsprings. Chad gave us a great deal. Recommended for sure.
Great experience. Will send all my friends and family here. No pressure, no selling, just very helpful.
DO NOT COME HERE!! I was cussed out by a guy named Chad for trying to return a pillow I owned for 1 day. I was never given a proper receipt explaining the return policy, only a small credit card print out. He stated that he thought I was in a rush to leave the store and thats why he didnt give me a proper receipt. I understand if I cant return something due to store policy but I DID NOT appreciate being cursed at and blamed for the whole thing. I had already spent over a thousand dollars on a bed and to be yelled at for not understanding something that was never explained to me didnt feel right. I immediately went up the road to the countryside location and a very pleasant guy named Adam helped me out and was very nice. I wish had bought everything from him in the first place. DO NOT GO TO THE SOUTH CLEARWATER LOCATION UNLESS YOU WANT TO BE CUSSED OUT BY CHAD!
Chad was very knowledgeable and I had a great buying experience. Try the icomfort!
Very knowledgeable & friendly. Gave us space for private discussions.
Chad was awesome. Educated us and sold us an awesome bed.
Had a great experience! Very helpful
Went to bed pros got a great deal. Very easy to work with!!
Joe is awesome! Come see him!
Very honest salesman and fair prices.
I am looking around for a king mattress mattress stores are on every corner so I figured id call first to see if any specials are running the guy was disgustingly rude not even a minute into the call the guy said you know a king is going to be expensive right and told me to cut the bs and just come in. You just lost a very nice commission sale you jerk!
Have some sense to talk on phone a===============h==============e=====
Chad helped us alot thanks.
Excellent service