user
Sprint Store
3825 Edwards Rd Ste 107, Cincinnati, OH 45209, United States
Appearance
Sprint Store
Comments
ma
Review №1

John helped me with so much patience and friendliness with transferring and activating my new phone. Great experience with Sprint so far!

Ja
Review №2

Wait almost 2 hours for the 0 due today promotion on iphone forever. Get up to the counter and was told 214 due today. When we showed the sales person the promo and the offer on mobile. We were just told I dont know.

Ro
Review №3

Our sales associate Elizabeth was GREAT!! And even though they did not have the model pbone my wife wanted Elizabeth went out of her way calling stores to find one. Great customer service and a great deal on my new carrier! Good bye Verizon and hello Sprint. Thanks Elizabeth for a great experience!

Le
Review №4

Professional, personable, and knowledgable people. Brandon was patient with all my questions and took the time to explain things in a way that was easy for me to understand.

Ka
Review №5

Very friendly service here! They were fast and very helpful. One girl even managed to get my husbands screen protector on absolutely perfectly!When youre done here, there are plenty of dining options around. This place was clean and very comfortable.

Al
Review №6

After years of being with Virgin Mobile, I finally switched to a major carrier and went with Sprint since theyre sister networks. The staff was wonderful at helping me including Lauren, who had only been working there for 4 days. The switch was easy and got everything taken care of in store. I got the LG G5 and absolutely love it. The monthly bill is double what I paid before ($50 to $100), which is why I give it 4/5, but I switched to a bigger data plan and opted to pay my phone off each month. I knew it would be more expensive with it being a main carrier, but I thought it would be close to $80/month. Other than that, I love the phone and the service from Sprint.

Ni
Review №7

Sprint is the best quality for the best price i have found so far. These guys were great. They actually care about you not just the sale.

Th
Review №8

Gordon did a great job helping my wife transition from Samsung to her new iPhone. Hes the best!

St
Review №9

OMG! Elizabeth and Ribail are the best retail consultants!!!! They are very knowledgeable, detailed with customers, friendly, excellent customer service and very helpful. Before, they assisted me and my family, I watched them with other customers, they ROCK! To be honest, I have previously visited this location and Ive always been impressed. I loved the environment of the store and the entire staff is very knowledgeable and excellent.

Re
Review №10

Was able to get a great cell phone plan, from a very friendly staff. Gordon was extremely helpful!

sh
Review №11

Sprint does not honor the promotions they offer. I got 5 lines for $140. Not one time has my phone bill been $140. It is always $200 or more. They lock you into these promos by offering free phones but theres a catch you have to keep your service for 2 years or pay for the phones which are over priced and poor quality. I hate everything about Sprint.

Mi
Review №12

They know thier stuff when it comes to smartphones technology! Very friendly and funny staff, told my friends at GCBHS to get their smartphones here!

Mi
Review №13

They are HORRIBLE!!!! Just want to sell products, not help with issues!!!! Manager is the WORST!!!! Negative Stars 🤔

ra
Review №14

Kay helped me return a phone it was fast and easy no trouble even showed me some nicer devices.

Be
Review №15

Awful got here at 720 and still waiting and instead of helping customers one of the 2 people working is walking around complaining and being rude saying she is going to be here all night she is just going to sleep here and just ignoring my friend and I as we patiently wait instead of helping us I could understand if we walked in at the last min but we didnt this is the worst customer service I have ever had they need to teach her some manners

gr
Review №16

I was considering changing phone service carriers. They where friendly and honest even though I resided to stay with my current service provider. If or when becomes time for a change I will be returning to this store..

Ch
Review №17

Very unhelpful, not much job knowledge and rude on top of all of that. I regret going to this location. I cannot believe how rude Gordan and Kay (manager) was to me.

De
Review №18

Vivint Smart Home is at this location! See Deontray

ja
Review №19

Great customer service. They bend over backwards to help out.

Is
Review №20

Not great service, long wait on line, left before I could be helped. Not worth it

Be
Review №21

Great customer service

Mi
Review №22

They are always really nice in this store

Me
Review №23

The lady I could barely hear to begin with decided to blast the music on high while helping me and started dancing smh

da
Review №24

Some things be expensive but usually its necessary... Good place th tho..

Gi
Review №25

I went there and the manger was so rude about a credit I asked about they never gave me! Apparently there was some guy making shady deals on their behalf and they don’t want to correct the action. I was told it was my fault because “ I didn’t notice soon enough”?Also this isn’t even a corporate store which I wasn’t told till now. They run a VERY VERY SHADY BUSINESS.

Ta
Review №26

Great service and its a service a repair center!

Mi
Review №27

The staff are all beautiful and sweet smelling. T-Mobile eats babies.

Ja
Review №28

Best service out there ppl

Mi
Review №29

Great place to purchase a smartphone

Ja
Review №30

Incompetent! Lied about contract and the buyout at the end. Cost me $700!!!

ok
Review №31

Sprint sucks they really are a true rip off I wouldnt send my worst enemy do buy a phone from sprint all the hidden fees lease agreements just ridiculous I have one phone and I pay 95.00 a month cant wait until July 1 2017

Da
Review №32

This store is closed

An
Review №33

Best in town friendly efficient

Ta
Review №34

Great Deals!

Er
Review №35

Very helpful and patient!

La
Review №36

Great service from the reps

Co
Review №37

Love this store.

Qu
Review №38

They do not know what theyre talking about.

Mr
Review №39

Service and repair is awesome!!!

Jo
Review №40

Went there on a Sunday and hours stated they opened at 12pm. We waited until 12:25pm and nobody came to open the store. Had to drive to another Sprint store to be helped.

Ja
Review №41

Nice, knowledgeable people.

Lu
Review №42

Best services

Da
Review №43

Good customer care

Ve
Review №44

Great phones

bi
Review №45

Pleasant

Mr
Review №46

Nice

Na
Review №47

Slow service

Information
13 Photos
47 Comments
3.9 Rating
  • Address:3825 Edwards Rd Ste 107, Cincinnati, OH 45209, United States
  • Site:https://sprint.com/storefronts/bd/sprint-cincinnati-oh-45209-fcs-2093/
  • Phone:+1 513-898-3210
Categories
  • Cell phone store
Working hours
  • Monday:11AM–5PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations