Wow! I havent been satisfied with the work completed at the shop. After having a second engine put in, 2021, after a year of putting in the first engine, 2020, Im still having issues with the car stalling out on me and locking up while driving, totally not safe. A new clutch was put in with the first engine 2020 and it to doesnt operate the way it should operate in the car, especially after the second engine was put in. Everytime I call they seem to be irritated about me calling, so now the car is in the garage. Plus when my car was left with them they left the window down, it rained in the car, everything on the driver and back side got wet. Needless to say I wasnt happy about it at all. I call to inform the manager about it, he didnt seem to care, what else could I do? I will say that they did give me a discount on the second engine but it doesnt help when Im still having problems, problems I didnt have before having to put an engine in, in the first place. So if I was to recommend them to anyone, I would not do it.

I will continue to take all my car repairs there. Prices are fair and service is outstanding. Not going anywhere else.

Always great customer service and car service. Best prices I can find in my area for my car. Highly recommend to everyone to come here.

Meineke made it possible for me to drive a 20 year old car like its brand new.

Great service. Mike took care of me and had it done quicker than expected

I were very happy withy service Meineke did a excellent job

Cedric always takes care of all my families cars. Great guy that provides excellent service.

Drove in from Florida found out I had brake problems called around they were the only place that would take me ASAP. The guys did a great job in a pinch I would recommend anyone to use them I’ll give them 10 stars if I can thank you guys from Florida

I have been going here for years that are a very nice and professional and do a great job

Cedric and Mike are friendly, attentive and trustworthy. They have kept my car running well.

I really liked this place. But they gave me the run around didnt fix my car for weeks. I had a warranty on it. Now my breaks feel funny. I called and was gone take it back to them but decided Ill take it elsewhere, people that like they job and treat others right. Im a very nice person and it takes a lot to get under my skin. And Im still not upset with these people. Im never spending my money with them again. I just just got struts and a arm control thing done but not with them. Sorry dudes tricks on you guys.

Had a appointment at 1 the didnt even check my car till after 3 it wasnt ready to after 5

My sister took her trailblazer for powering steering leak. The repairs were a bit pricy.($571) One part was the same cost as the labor (190) I guess??🧐 The staff was not friendly. It seems two workers are always in conflict.The problem was fixed. There is still a faint possible repair steering sound after work was completed. Ouch! Hopefully it won’t be five hundred bucks to repair😫🚖🚖🚖🚖

They were able to get my car fixed in a timely manner. Also had discounts! Appreciate the service.

Good service an fast only had my car a day

The gentleman was extra nice I really enjoyed my experience there I was in and out

Timely efficient and reasonably priced

The work that was done to my car was very good and associates polite; however, I waited for quite some time (approx 3 1/2hrs). The wait time wouldnt have been so bad if the waiting area was larger and allowed for social distancing. I felt very uncomfortable being in a closed area like that with little to no ventilation.

Very good service and very nice ppl

Super unprofessional. Im Questioning the managers mental capacity to manage the place. I paid over $40 for used car inspection and they didnt even check the fluids, any of the lights or electronics nothing. Only checked the front and rear brakes. Just dont.

Service is great get in there and got out with no problems

Quick efficient and reasonable.

My car stop running.. Mr Cedric was willing to check it out. Despite being very busy.. I was able to get a ride back home by Charlie.

They have good service always have discount for my oil change, good timing get you in and out fast. Thank you Mr Donnie

Rude customer service paid over 300 n problem was not fixed....will not be returning

I went into Meineke to get two simple light bulbs change out they said they cant help me i went right across the street to complete auto care and they changed them asap no problem

Great prices.

Always kind and considerate.

Even though I didnt have the work done there Ive done it myself their prices were Fair

Everything was going well and they finished in a good time, but I asked them to put pressure in my tires and overpumped them WAYY too much. They also changed my brakes and they didn’t screw in the brake capiler bolt all the way, so it ended up falling out!

I love this place. Fast, easy on my pockets, and friendly. Not one of those shops that tells you everything needs done to your car when you take it in for one thing. I will definitely come back next time my Cars are needing work. I wish I knew about this GEM long ago!

Rick was very professional and educational

Great service. I couldnt be happier. The price was reasonable. It was fairly quick. They fixed what I needed specifically for my car when other car shops couldnt. I will definitely be back again in the future. Thank you Meineke.

I hate car issues! As a woman, this is probably one of my biggest annoyances and on top of being nearly 9 months pregnant I was so worried when my car started giving me problems the other day. I was able to get my car right in, the owner Cedrick was so kind and accommodating and they had me back on the road the next day. I can’t thank the crew at Meineke enough for helping me! I feel like I was taken care of, paid a fair price and would recommend this shop to anyone. Should I ever need future repairs done, I know where I am going from now on!

The service is absolutely “HORRIBLE”, I would not recommend anyone to use either one of their locations on Reading Rd or Forest Park, I allowed them to service my 2013 Cadillac XTS and now my dashboard lights are flashing continually and the service manager at the Reading Rd location, told me that it was my battery and or alternator. he’s not aware of my experiences in the automobile industrial. So all I want is a complete REFUND OF MY MONEY” and nothing else because I don’t do lying to me very well, my car, will he dropped off to Cadillac on Monday, to be repaired correctly! DO NOT ALLOW THEM To SERVICE, your car, truck or Suv!

I will not return to this business due to the manager not allowing me to utilize my 30 percent coupon. My high mileage oil change was about 60 dollars and the coupon excluded basic and synthetic oil changes. He said Ill give you $10 off and I said it should be $18 and he argued that my calculation was wrong. I feel he was very unprofessional.Signed Yasmier RaheemVery displeased customer.

I recieved fast and friendly service, they showed me in detail what was going to be done to my vehicle and it was done in a timely manner. A job well!

Checked out my Van said it was alternator and battery $48 to look at it for 10 mins tgen co.e with a fee of $812.92 for a battery and alternator that only have a year and 18 month warranty.Overpriced.Im a woman but not dum when it come to my money.Kick rocks

This store was filthy and smelled like a urinal. I trusted the mechanics because it is a Meineke shop, but I had no where to wait and had to get an Uber & leave for 3 hours.

I was disappointed with the service guy and it was too expensive to not get a air filter with my tune up and I paid $189. Just to put in spark plugs no.

Great friendly service!!!

Although not the most comfortable place to wait, the job was completed well and even faster than promised. Plus a referral from my usual mechanic brought a small but appreciated discount.

Great place to get oil change

Not the prettiest Meineke I’m sure, but the gentleman there was kind & willing to assist.

If I could give this place 0 stars I would. I went in for an oil change and tire rotation. They did not put my front tire on and they knew it because they drive my car up to the front of the location from the very back bay. The owner checked it and sent me on my way. Not even two stores down the road I had to pull over because my tire fell off. The guy working on my car is supposedly the service manager and didnt apologize, didnt acknowledge me, and was still working when I left. I finally pick my car up today from the auto body shop to repair the cosmetic and internal damage done to my car.

Fast and easy service.

Great all -around serviceExcellent customer relationshipTidy waiting roomCWell maintained bathroom

Had custom exhaust work done. Good price and took care of small issues that were noticed along the way. Definitely went above and beyond!!!

The only reason they are getting one star, is because they wont let me give 0 stars. I stopped in this place and was told that they could get to me around 4. I called a little before 4 to ensure they could get to my vehicle only to be told to come at 8 a.m. in the morning. I came at 8 a.m. and was told that the only lift for my vehicle wouldnt be available for another hour. I couldve been home asleep! The phone number is wrong on their next service date sticker. They dont say goodbye when they hang up the phone. Overall, theyre trash.

They were very professional in the care of my car would recommend my friends and family there

Never open on time says 7:30 on website says 8:00am on the door. And yet noone Is here that is a very good sign of pure laziness and very unprofessional needs a whole new staff.

Very bad attitude. Even lied saying he is the manager while he is not. I would extremely be cautious about their repair report, always take another opinion somewhere else.

Great group of workers. Muffler BRoke off on way home to KY THEY GOT ME BACK IN ROAD IN 2 HOURS. CESDRICK WAS A PLEASURE TO TALK TO. THANKS FAIR PRICE SHOWED CUSTOMERS WHAT WAS WRONG BEFORE FIXING.

I had my truck towed to the shop I was inform they I need a new engine.He told me what it would cost for the engine and he a finance plan available. But also explain to me the condition of my over all truck, that it wont be worth me spending my money on a engine . That I had more problems and he rather keep me a on going customer. I thank him for being honest with me Then just taking my money

With the muffler change Amy car sounds better than it normally did.

Oil change was quick

Had my car towed in the morning at 7:30 am which is when they supposedly open. I spent a half an hour calling and no one answered. Finally they amswered at 8:45 and they only had one mechanic working so it took an hour to look at my car.Then once he looked at he said that it was too big of job to fix a simple transmission leak.TERRIBLE service and INCOMPETENT mechanic.Couldn’t take care of my van.

You have to be here as early as 6am to get in line, especially if you dont have appointment. This is a good thing because they are good and therefore very busy workshop. Take note.

Worse place to take your car they will steal your money and dont fix your car right the owner will ignore you whenever you call them unless you go back over there

They were so rude and WAY over priced(200) for spark plugs and my car made a weird noise after having them work on it they are scamm DO NOT GO THERE They do not care about there job life or others in any way I would shut this place down if I could😤😤😤 very disappointing

I appreciated the honest service that was given to me the managers willingness to work with me because of my financial situation really touched me because I went to other places and they just told me ridiculous prices and things I needed for my car that I didnt need I will always use meineke for my service now on thank you staff.

Totally take advantage by Finding more problems after they have said that all will be fixed. Turned $280 stated cost repair into $900 visit. Never will I give Meineke my business ever again!

Got. Me. In. QuickAnd. Got. Me. Out. QuickHuge. Thumbs. Up

Provided thorough, professional service in under an hour. Thank you!

Once we found out what the problem was it was pretty speedy but a little pricey and I found that your rotors once it rains they rust And I don’t think you properly recognize veterans on discounts

Love the guys here. Excellent service and price.

Great customer service 😁

Friendly staff,, so far I dont have any complaints with them, keep it up guys

Service was fast and top notch! Shout out to the guys

Rude and curt. Terrible customer service.

If there was an option for zero stars I would have picked it. Dropped off my car on Friday, and came back for it saturday and it still wasnt done. No one called me and they closed and never contacted me. I had to wait till monday and told the manager what happened and he didnt seem to care.NEVER GOING BACK! HORRIBLE SERVICE

Fast, always upfront about my vehicle needs

Fast did a great job. Thanks Mr. Mike

Great people, great work, great price.

Dont trust the pricing on the bill...always check the goggle about the same product and price...there is a lot of difference between the prices almost double the price that is available at the official company dealer...had the worst experience of going to meineke at reading road...they charged me double at the price and when I checked it online and told them about the price they said time that they cannot provide me the price they get the stuff for...be careful and always check the price on goggle about it when they give you an estimate

Won’t tell u about other problems they see only fix what they want my car only last 2days and here we with another problem

Good help in my emegency

Had my car fix there had to take it back 3 times to get problem corrected they are very rude an not to friendly I would rather travel across town to get car fix instead of going back there!!!! If I could post this without giving a star that wouldnt have received not even a half of piece of a star......

Did not do the tire rotation, pressure check and system check that was supposed to come with the service

Cedric the owner/operater is knowledgeable and friendly

Was told my car would be ready yesterday but they closed and never contacted me.

Searched and got a muffler for my wheelchair van after another shop said they couldn’t help.

Always do good work

Good fast service!

Customer service is very poor

Good for auto repair

I went to this place thinking that they could fix my truck but these guys didnt they took my money said they fixed the problem but they didnt all they care about is taking people hard earned money if you need your car fixed trust me dont go to this place Im going to go to the better business bureau and report them

Wonderful

Already rated it

They try to overcharge

Low price

Oil change

Nice

Great service. Fast and fair. Ask for Mike.