Auto4N far exceeded my expectations. I had my truck towed there thinking I had a bad transmission. They initially confirmed that it was going to be a costly repair which I agreed to pay. When they started the work they called me back to let me know it was not the initially suspected problem and that the repair would be much much less than I originally expected. Honestly I probably wouldn’t have known any better and they could have easily charged me 3x what they did. Keith kept regular contact with me and let me know what was going on at every step. In today’s world trust and honesty seem rare. This shop has both. They have gained my lifetime loyalty. I will recommend them to everyone I know who needs a trustworthy shop. I cannot express my appreciation enough.
Peace of mind is paramount. Appropriate pricing and professional attitudes make Auto4n the best place to get your car taken care of. I had my 2008 328i serviced recently and I knew it was going to be done honestly and on time. Quit searching for marginally cheaper pricing elsewhere bc quality will take a big hit, and just get it done at Auto4n.
I’ve been using Auto4N and Mike for years. Very professional but also very up front about estimates, timing, and details. Work is always competently completed well and service and staff are excellent. Pricing is reasonable and fair. Highly recommend.
Auto4N has been taking care of my 2001 Toyota Corolla for the past seven years. Everyone I have dealt with has been friendly, courteous, and professional. The mechanics service my 20-year-old car as carefully as I would expect them to take care of the newer cars in the lot, if not more so. The work to be done is explained clearly, and my questions are answered thoroughly. When I picked up my car after its most recent service, I was thanked for bringing my car to them. I would not take it anywhere else.
AUTO4N consistently delivers a great overall customer experience.This team - always fun and easy to deal with - provides expert repairs, practical advice and on-time, professional service. There is never rework.Above all that, AUTO4N keeps you updated about your vehicle, sends invoicing /notices electronically and cares about your safety.AUTO4N rocks. Keep it going guys! Thank you!
First time customer with my 2013 BMW 128i.Great communication at all stages of service.In addition to an oil change, they were able to fix a wicked rattle in the overhead compartment that our previous BMW dealership couldn’t fix.Very reasonable prices. Nice guys, too!
The staff was very professional and HONEST! They gave us many options for repair on our tire. The work was done efficiently and we had our car back in two days. We were very please with every aspect of transaction. We will be going back to AUTO4N.
I never have an issue with them. they are very professional. I used them several times and every time they would call to review what they found, give me an estimate and allow me to make the best decision based on the information. I always get my car back within a reasonable amount of time.
Professional, honest, reasonable, and pretty darn cool…what more could you ask for in this crazy world? When I have to spend money on maintaining my car, I know that Mike and his team make sure my return on investment is outstanding and worthwhile…free pint glasses and shirts to boot?!?!? I wish my dentist could be as cool as these guys are…
I was very impressed at how transparent and easy to work with these guys are. They were very helpful and went over the options I had.
They checked problem, found solution, quoted good price & gave accurate estimate of completion of work! it was great!
Amazing customer service. Helped with a service check and oil change. Offered free popsicle snd T-shirt as I waited for my car to finish!
Excellent shop, professional, not the cheapest place in town, but it’s the BEST car repair shop. When only the best will do, take your car here, it does not get any better than AUTO4N.
This was my first time using Auto 4N. They were suggested to me by my mechanic and I was not disappointed. They did what they said they would do when they said they would do it. I thought the price was reasonable and they were very professional. I will be back.
Great service, knowledgeable when it comes to smart cars.
This is a great business. They listen well. They make suggestions that are reasonable. Their work is always excellent. And their pricing is fair and reasonable.They are responsive and timely. I appreciate Auto 4n
They are wonderful. People are so nice
Great job, thanks guys! MK
Great experience with Auto4N and they are very reasonably priced compared to going directly to BMW but take just as much care and detail into their work. Will be back!
These guys are awesome!!! My wife had been using the BMW store for ever. It just seemed like they were nickle and diming her. Finally, when they said she needed new brakes, we were referred to Auto 4 N for a second opinion. There was 30% left on the brakes before BMW recommended replacement. I think they do a better job, and tell you the honest truth about what you need to do. Plus, their prices are much more reasonable. I love the guys who work there. I cant recommend them enough.
They always do a great job with our cars. Also, real talk, I took too many Christmas pint glasses when we got our VW fixed and I feel a little bad about that. I didnt know there were two in each bag! But I asked first and the guy said okay and he might or might not have known what I meant when I asked if I could take another one and this review has become almost essentially useless except to reveal that the guys at Auto4N are generous folks, which, if you think about it, is helpful because when it comes to car repair, character counts.
Great service very professional and reasonable pricing.
Excellent, kind, friendly, dependably skillful care that Ive appreciated for many years.Thanks again Mike and the entire team 👍
When things go right, life is easy. It when things go wrong that you really find out what a business is made of. I had some major issues with my recent visit to Auto4N to get my aging Priuss A/C fixed. Mike took the stance that they were going to do whatever was necessary to meet my satisfaction. Im sure they spent over double the amount of time they expected on the repair. Also, they had additional parts to acquire.It is not clear to me why things did not go more smoothly with this repair and/or what could or should have been done differently. It is clear that Mike will stand behind his shop. That is appreciated.
I requested a Brake job and alignment and in the process the team at Auto4N flagged a couple of additional items including uneven tire wear and even gave me advice on how to approach the place that sold the tires to me. They did great work and Ill definitely be coming back!
This is a phenomenal shop! The folks at work here do a great job. If you need your car repaired I highly recommend AUTO4N! I GOT TO SAY I THINK THIS IS THE MOST TRUSTWORTHY SHOP IVE EVER ENCOUNTERED.
Very efficient ad knowledgeable business at a reasonable price. They demonstrated great care in sanitizing vehicles, limiting customers in the office and wearing masks to decrease the likelihood of the spread COVID. I really appreciate that! This was a 1st visit since a friend recommended Auto4N very highly. Ill be back!.
I do a lot of work myself or with friends and family, but there are some jobs that are just beyond what Im comfortable with and should be left to the professionals. In this case it was an oil leak diagnosis and transmission re-seat and flush. They did an amazing job for a competitive price, were transparent and informative, and just were generally pleasant. The next time I have a job I cant do myself Ill trust my car with Auto4n.
I love Auto4N! All of their staff and mechanics are very professional, kind, and informative. They always let me know my options and recommended courses of action. I cant say enough good things about them, definitely recommend!
Fair and Modern mechanics with a cool and convenient location for Evanston neighborhood. Their online system is unique and unlike any other mechanic Ive visited in the past. You can track your vehicles progress via their web portal, view photo or video notes as the mechanic works on your vehicle, breakdown of costs of labor and parts and a thoughtful Covid-19 safety protocol for dropping off your vehicle early for sanitization and then a hands free payment and pickup process. After my first positive experience with AUTO4N Ive taken my vehicles back for Oil Changes, Replacing an Axle and Bearings on a Honda Pilot and plans to do additional work in phases to accommodate my budget. As long as I reside in Evanston, theyve got a loyal customer out of me. Plus, I like their fun colorful, nostalgic branding personality.
Love these guys and this place! Keith and The Mikes are fantastic and are so friendly and helpful. They work fast, get parts fast and can fix issues with no problem and all for reasonable amounts. I won’t go anywhere else for as long as I’m near Cincinnati. Finding a shop that truly cares about their customers is so important! Thanks!
Car runs great I had no doubt that wouldn’t because I get great service every time I’ve gone there
I’ve been taking my cars to Auto4N for as long as I’ve been driving and am continually impressed with the work and grateful for their professional advice. Mike, Keith, and crew have always given me their honest opinion of what was important to be done and what wasn’t necessary. When conducting a routine oil change on my fairly new car, they found a leak and helped me find the right way to get it fixed under the warranty, instead of just taking the work for themselves. Amazing team, who truly treats their customers right.
There were a number of issues addressed, all was handled professionally and I felt as though I was always in the loop on decision-making and progress.
My minivan required quite a lot of work. Mike and the team were very patient and answered all my questions. The work orders can be viewed online and include pictures - so you can see the issues identified, the results of diagnostics and the structure of the quote. They are now my go-to auto repair shop.
These folks are great.
Auto4N provided an excellent experience for my BMW 528i. I was told by a dealer I need a complete engine replacement. The owner Mike diagnosed the problem and was confident the engine could be repaired. He was right and it saved me thousands. Not to mention their unbelievable customer service. I was contacted almost daily on the progress of the job. Fast, fair and a level of expertise I have never seen from a repair shop. Highly reccommend as others have as well. 5+ stars. Will never go anyplace else. I would highly trust them for your automotive needs, especially with a foreign car.
Auto4N fixed a water leak quickly and effectively and were enjoyable to deal with.
This was my 2nd time getting a car repaired through them. They did an excellent job, fast and not too expensive!
Everything was professional and seemingly well performed. I was taken a bit by a $31 charge for tire rotation, which was not included in the cost of the 90k maintenance service.
Great customer service and great work, along with integrity.
They gave me the exact information I needed and were extremely helpful. Thanks Keith
A first time customer at Auto4N, I was blown away by how theyve pivoted their business in the midst of a pandemic to provide such excellent customer service! From the sanitation--to the on the fly request for new wiper blades--they did a great job! PLUS, its quite affordable! Auto4N will get my business from here on out!
Easy to deal with, they dont push un-needed services. one of the best in Cincinnati
First timer and will be a repeat customer. Having acquired an older (15 yo) Infiniti, I knew it was time to up my game on repairs and regular maintenance. I have always heard wonderful things about Auto4n. I could not be happier with the care, timeliness, and detail shown to me and the car! Thank you.
This one of the best shops in town - they do great work and have fantastic customer service.Mike and his team made an honest mistake on my car - but went above and beyond working to make it right.I will be coming back, and I will be pointing my friends their direction.
Everybody at Auto 4N is kind, professional, capable and trustworthy. Their business is really taking care of people.
Very UNPROFESSIONAL MECHANICS. THEY DID A DIAGNOSTIC TESTS ON MY CAR AND LITERALLY LIE ABOUT EVERYTHING I NEED TO FIX.TOOK IT TO A SECOND MECHANIC AND HE SHOWED ME EXACTLY WHAT THEY CLEARLY LIE ABOUT! NEEDLESS TO SAY, MY CAR IS RUNNING FIND NOW. DO NOT TRUST AUTO4N. LITERALLY BROKE MY HOOD AND TRIED TO HIDE IT 🤨
Love Mike, Michael and Keith. They are very trustworthy, reliable and so friendly! They are the real deal!
Auto4N have serviced my old suburu over the years & are the best auto repair shop Ive ever dealt with. They listen to you and explain technical issues very well. Theyre always transparent w/ the car problem(s), & what my options are. The owner and employees are very polite, prices always very reasonable. If you live in Cinci/NKY and have a suburu, take it here.
In each of my auto repair experiences with Auto4N, I have been very impressed with their customer service & expertise. Mike & Keith provide the highest level of service. They use technology to the greatest extent to keep customers very informed. They discuss all repairs in detail and provide photos in many cases. They go above & beyond.
I never owned a Volkswagen before, so Im still learning all its little quirks and features. When it needed brakes, I wanted a shop that specialized in either just VWs, or foreign makes. Auto4N fit that bill nicely. The price was fair, the job was done right, they even managed to reset an indicator light that was on for a long-replaced part! I highly recommend Auto4N to keep your foreign car happy, and your budget in line.
Very safe and efficient drop off and pick up. Ive been going to Auto 4N since they only did Air-cooled VWs and will continue as long as I have VWs!
They are ALWAYS professional and do a great job. I have never had any problems with their work. I recommend them to my friends and co-workers.
Great experience, clean, touch free service and all around great people. I’d give more stars but it only lets me put in 5. Could not recommend them more they’re the best.
It started with my bmws suspension making a noise. Since I hadnt taken my car to a shop in Cincinnati yet, I figured that Auto4n would be a good choice since they were reviewed so highly, especially by other bmw owners. I can say that these guys absolutely live up to their reputation. Not only did they figure out what the problem was, they also identified multiple unrelated issues, the whole time taking photos to show me and explaining what was wrong. They know their stuff. Their rates were completely fair, and they were totally understanding about me not wanting to have some of them done yet. They even called to tell me that I didnt need an alignment yet, after I had told them to do it. That blew me away. Absolutely hit these guys up if you need your car worked on!
Ive been going to Auto4N for many years. Great place, great service. I trust these guys!
Excellent Service! This is the 1st visit for my new to me 2017 VW Passat, Im glad to have a reliable spot to service my car! thanks!
Excellent experience!
Made appointment 4 days Before my appointment. When I came in to my appointment. They told me that I have to leave my car there and there’s nowhere to sit inside or really hang out. That was extremely inconvenient for me. I really wish they would’ve told me that on the phone when I made my appointement four days before coming.I obviously didn’t get to use their service. Because most people don’t have a ride at 7:30 AM.so I made an appointment at Mazda where they have a sitting area.
I always have a great experience. They have a smooth customer service experience with a combination of phone and online interactions that allow for excellent communication.They do solid work as well!
Long time customer of Auto4n. Great to see the same crew here for many years! Reliable work from a service team who really know what they are doing.
They are great! Punctual, easy to make appointments, great lobby area with WiFi! I was able to bring my laptop and work remotely without a problem while I waited on my car. They even have light snacks and coffee. They were very knowledgeable and walked me through the issues with my car. I never felt pressured to make a big decision since they gave me all of the info to evaluate the work and expenses my car needs.
I asked them for a vehicle inspection as I was facing some vibration issues at high speed and while braking. They charged me for inspection and all they came up with was rotors defect. Having done the rotors I still had the vibration issues. Checking on the alignment check it suggested that it was never done.Had a good customer service and the COVID-19 sanitisation practice but not happy with the work.
Always a great experience, professional, flexible, solid work!
Great first impression! Very professional, knowledgeable and personable ownership team. This first trip was for diagnostic and estimate purposes only. All trouble areas were shown to me and my options reviewed. I will be scheduling repairs very soon because I feel the work will be done well and to my satisfaction. They have been in business for 30 years and that says a lot to me.
This was hands down the best service I have received from an auto repair company. They were honest and thorough, and my car was done much more quickly than any other shop around town had quoted me. Their staff is very friendly and they even gave me a Christmas gift when I went to pick up my car! Great place to have your car fixed, they are the only place I will take my cars
Absolutely the best! Honesty, great work, and value for the money spent. I will continue to bring my cars to Auto4N for great service, Thank you!
I never leave reviews but I had to give these guys 5 stars! SUPER informative, fast, reasonable prices, and honest guys. I am from out of town and I really appreciate the integrity Keith showed when explaining to me what I needed and didnt need. They have for sure earned my business when ever I come back!
Quick and excellent repairs.
We trust these guys to take care of our cars. They are friendly, diligent, and fair.
Ive taken my car here a few times and its great to have a trusted mechanic. Theyve always been honest and upfront about everything. They dont do any additional work without your approval and all work has been finished on time. It doesnt hurt that everyone Ive spoken to from there is friendly and professional.
Best service for foreign vehicles in Cincinnati. They always exceed my exceptions when it comes to both the price of their service and the value they provide. Highly recommend.
The turn-around was extremely quick, and they explained the fix very thoroughly. The found other work that needed to be done, and they showed evidence of this needed work with photos that they attached to my receipt. As always, they are very easy to work with.
Always have great service here!
One of the best places to go for great service delivered with integrity!
I have been taking my car to Auto4N for a long, long time and have always been treated extremely well by them. They are totally honest and do excellent work at a very fair price. You will never get charged for something you dont need. Auto4N also sells used cars that theyve repaired and checked over. If you happen to be in the market, I cannot say enough good things about them. I bought a used Toyota Camry that ran well for the first few weeks but then less than a month later, the engine overheated and was beyond repair. What did Auto4N do? They replaced the engine FREE OF CHARGE!!! Talk about business integrity! Nobody stands by their work these days but Auto4N does! They are truly the best auto repair shop in the city, hands down. Dont waste your time and money by taking your car anywhere else. These guys are the greatest!
Always friendly, helpful, honest and professional service !!! We have been customers for many years and recommend Auto4n most highly!!
You guys are awesome. You’ve done a great job and hope to return for future needs. I love my car. And finally found a home for it to receive proper care.
Mike, Keith and Michael always have our best interests in mind, whether its my pocketbook or my familys safety- I appreciate all you guys do! Ive been a customer at Auto4N since 1997 or so, and have every intention of sticking with you for another 20+ years! SusieMac
Excellent service, really nice guys. Im a very loyal customer of Auto4n.
Thorough and friendly service.
I dropped my car off after hours and they got to look at it the very next day. Auto4N was awesome about communication. They called me to let me know what was wrong with my car, they called me when my car was ready, and called to check in to make sure I knew my car was ready. Very friendly crew and great service!
Great repair shop with friendly, helpful staff. The waiting area is clean (and has phone chargers!). Fair prices and solid work done. I would definitely recommend this place for service.
As always these guys are the best
Very helpful and nice. I loved how I received pictures of all areas in need of attention. Additionally, I really appreciated being notified before any maintenance was completed, even the maintenance I knew and told them about prior to bringing my car in.
Will likely come back any time my car has an issue. Upfront and honest about what my car truly needed and helped me anticipate for future costs.
Auto4N is one of the best service providers I have encountered in many years. Finding someone you can trust to take your vehicle to for repairs, who you know will not take advantage of you, collaborate with you to find the best solution for you and your vehicle, is exceptional. Mike Moore, Mike Olberding, and Keith lead a team of experienced technicians. They give you a timeline for your repairs, and work with the team to ensure that time and promises are kept.Thank you so much Mike and team for providing such quality care and SERVICE!All the best, Kim Lamping
I can not give this place enough stars - if 20 was an option they would get all of them!! I had the most pleasant experience Ive ever had in dealing with car issues/repairs thanks to AUTO4N. Even after getting a call that I had multiple, expensive repairs needed on my BMW X3 (which is never a fun phone call to get from autoshops) they were very honest, straightforward, and provided so much helpful advice on what my options were. In fact, they were honest & caring enough to suggest another avenue for me to take with the car (trading it in/selling it) instead of putting all of the money into repairs on it - which in turn would have been profit for them.While Im moving on from the foreign car world, I did let Mike & the team know that Ill for sure be recommending anyone & everyone to their shop who has a foreign car need. They are the BEST.Thanks again AUTO4N for being so honest and caring - no wonder yall have the reputation you have! Keep it up :)- Rachel B.
Once again, Auto4N surpassed conventional expectations. Upon review of my statement, I noticed a minor repair was completed on my car after I elected not to have the service. Without question, Auto4N voided the charge and honored my original request. Highly recommend the guys at Auto4N !!
I didn’t get the chance to use them for services, but the professionalism and willingness to get me a quote over the phone was amazing! If I ever need services done on my Volkswagen, I will for sure bring it in to Auto4N!
Nice shop with a clean work area and friendly staff. They explained the work that needed to be done very well for the average person to understand. Waiting area had snacks and good coffee. They were very knowledgeable about Mini Coopers too.
Auto4N is such a great place! They have taken such good care of my Honda Civic! I regularly get my oil changes here, and do normal check-ups. Recently I went in because my plastic guard underneath my car had fallen off, and Mike came out and said it was completely fine. For free instead he: zip-tied the other plastic piece to ensure it was going anywhere, rain-xd my windshield, topped off my windshield wiper fluid, and secured my splash guards that were falling off. I also always get a thank you note in the car whenever I use them, a holiday card, and every time I go in there I get a t-shirt, or a beer glass, or a mug as a thank you. I also used them to put on tires that I had purchased, I had prepared to also get my brakes done, and they completely stunned my by saying, Is there a reason youre looking to get them done, because they look fine to us. Ive never had an auto place actually look out for my best interest, and not just go for the money. Lastly, as a female, Ive had a lot of bad experiences at auto places. Mechanics usually assume I have no idea what Im talking about and talk over me, or only talk to my boyfriend if he comes with me. Ive NEVER had that experience at Auto4N, everyone is so nice, and they take great care! Thanks so much Auto4N!
The employees are very friendly and give good details about what is going on with your car. They even take pictures and videos so you can see for yourself. They also work to get you in and out as quickly as they can. Overall great service and prices.
Very professional and fair mechanic. I trust my car here. They do a great job and communicate clearly with fair prices.
Great service. Everything was explained in detail and they took the time to find out what was wrong. We were very impressed with how courteous and friendly everyone was. The dealer wanted to charge me hundreds more for the same service.
I love Auto4N. Ive been bringing my Subaru there for 8 years, and I trust them implicitly. Theyre honest, kind, friendly, and extremely good at what they do.
Better hospitality and customer service here than any auto place Ive taken my Scion to. Cozy and well-equipped waiting area, very communicative and helpful staff, and excellent and fairly priced service.
Mike and the team at Auto4N are mechanic rock stars.The customer service is on-point, and always explain the work to be performed. I appreciate that they dont try to up-sell you repairs that are not needed. My car is running smooth at 155,000 miles, and its all because of the team at Auto4N.
Always a good experience. Still waiting for a promised picture. But, overall it is one of the better shops in town