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Enthusiast Auto Group
11608 Reading Rd, Cincinnati, OH 45241, United States
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Enthusiast Auto Group
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M
Review №1

Purchased my first BMW from these guys a couple weeks ago. From the first time I got them on the phone, they were very professional and helpful. Special thanks to Evan for taking the time to show me the car in person as well as a test drive. He answered all my questions and kept in touch after the sale until the car was delivered directly to my garage. Will definitely be back to EAG for my next purchase. Highly recommend.

Ad
Review №2

Fantastic place. I came in with my dad and brother to take a peek at some of the cars they have in shop. The guy at the sales desk was extremely kind to the three of us and happy to show us around their service center. They did not mind that we came to see the cars and not make a purchase. He showed us two e30 M3 Euro spec cars (which filled me with joy 😁), and an e39 M5. All their vehicles are well cared for. I will certainly take future business here when possible!

D
Review №3

The best place in the country to buy a classic BMW. These people know there stuff.. A special shout-out to Evan, Trevor and Blaire for their first class service. Thank you very much for making my BMW Z3 M Roadster purchase the best car buying experience ever.

Ti
Review №4

I admire their business model of selling nicely refurbished models aimed at discerning enthusiasts.

Ch
Review №5

Outside of warranty work, Ive been taking my m240ix here for the last several years. I always have a positive experience here and Im glad I know of a solid BMW service location given my warranty is ending within the next year or so.

Da
Review №6

Evan and Eric were hospitable past anything I had expected just coming off the streets to views some awesome BMWs. Best Saturday morning spent with two guys so passionate about BMWs. The cars are outstanding quality, the best of the best

Sr
Review №7

If you want to buy a classic BMW, come here! The product they sell here is worth every penny, yes its expensive but its worth it you pay for what you get. i.e. Cars without trouble probably the reason why they dont sell my beloved E60 BMW M5 or E65 BMW M6 because you cant find a reliable one. ( I love those cars btw)

Ja
Review №8

These guys are great! Jared in parts and service is very knowable and friendly! These are guys you can trust to do top notch work on your BMW! Always recommend.

KC
Review №9

I was a bit nervous buying an expensive BMW online without seeing it in person, and on top of that, having it shipped. Enthusiast Auto Group reassured me as they took the time to explain to me every detail of the car and even sent me excellent pictures and updates as it went through the shop, and into the shipping trailer. This dealership can be trusted 100%. It was the best car buying experience Ive ever had, and that says a lot because the transaction was made completely online and over the phone. I also appreciated the trust on their part in holding the car for me and guiding me through the process as my check cleared. They kept me very well informed and made me feel comfortable. I am ecstatic with the condition of the 135is they sent me. I feel lucky that I found this dealership. Their level of care, attention to detail, and overall friendliness will definitely have me contacting them first for my next BMW.

De
Review №10

Never sure these days whom you can trust. There are soooo many ways to get ripped off in buying a used car. These guys are awesome. Totally ethical, totally know their stuff, great support. You get what you pay for! If you are a BMW enthusiast, and want one done right, and want great support after the sale. Eric and his crew have the track record, have the cars, have the team to serve you. And, they ship all over the world, yet are great, honest hardworking people with their feet on the ground. Relax and enjoy the process! Ken Hale

Vi
Review №11

Amazing service, very knowledgeable staff, and reasonable prices. I honestly hate myself for not getting my car worked on here sooner

Lu
Review №12

If you are looking to buy an M car this place is the GOAT.

Br
Review №13

The best there is. If you love and live the BMW M Life, there is no better place on the planet. They treat you fair and square. It doesn’t get any better than Enthusiast Auto, period!

Ru
Review №14

Jared and the crew at EAG are top notch. Their knowledge and passion for their product is second to none. They were friendly, honest, and communicative.

Ke
Review №15

Always treated like family. Top notch service

Ko
Review №16

Great place very fair prices always friendly and ready to explain everything. Jared was very helpful. I’ve been going here since my factory warranty expired and will continue to do so. Don’t want to talk down on Stewart BMW but I much prefer coming here.

ed
Review №17

In reading over the myriad of reviews others have posted about this company, found on their website, I can only say that my recent experience echoes much of what has been already stated. My initial dalliance in purchasing an 03 Z4, on a local level, led me to further explore an upgrade which soon turned into a nation-wide search. After poring through dozens of enticing possibilities, it all finally clicked when I ran across what Enthusiast Auto had to offer. What was especially attractive, for me, was not only the car itself (01 Z3m, 16k miles) but the communication, care and attention that this dealership utilized in selling this car. Never for a moment was I in doubt about the condition of this car and the details surrounding payment and shipment. After all, buying a car remotely was somewhat frightening! The point is that this company made the entire process informative, smooth and complete. To this day, I continue to reach out with any question I may have about my car and I am always assured of a rapid response. This is a great company that sells quality, vintage cars at a fair price. A must for any serous car afficionado whose passions lie with BMW.

Co
Review №18

Ive had several repairs ( 160k+ miles maintenance items and more ) over the past few years here and every single one has been solid. I have never had an issue on price. The team has always been very good about explaining the issues and the history of the car model. After issues found during inspection they are good at setting expectations and whether or not a repair is immediately needed. It would be tough to beat EAG.

Ha
Review №19

Thank you guys for making a dream come true. Nothing but class acts at EAG.

Jo
Review №20

Following up to my previous review after purchasing an E39 M5 about 18 months ago. The guys at EAG deliver a fine product and have stood behind their work and been an invaluable resource for my continued service in dealing with my local dealer. I still think it’s worth spending the extra money and buying from these guys. Very satisfied, well run business focused on customer experience.

St
Review №21

One of the best if not the best place to take a sophisticated BMW for work and upgrades in the US. Eric is friendly, knowledgeable and easy to work with for all your BMW nerds .

Ru
Review №22

Good guys in there had my part and it was cheaper than everyone else

Mi
Review №23

Had a great experience buying my first Lime Rock BMW from EAG. Eric and his staff were great to work with. This is a company that takes pride in selling quality classic BMW vehicles. They promised me a flawless mechanically sound BMW and they hit it out of the park.

St
Review №24

Eric and the entire crew at EAG absolutely nailed it. Refreshing original style of conducting business. In a word, Professional. Z4M Coupe

Mi
Review №25

Ive been an EAG customer since purchasing my 2004 E46 M3 convertible from Eric, Evan, and the rest the team in 2013. From then until now, the experience has been first-rate. The M3 has been a dream to own . . . it was like-new when I picked it up in 2013, and its been an incredible driving experience that never gets old. Moreover, Ive had almost no issues with the car, other than routine maintenance. This year, I decided to have EAG perform a cosmetic rejuvenation on my M3--while it still looked great, its now 16 years old and was ready for a comprehensive interior and exterior treatment. I picked it up last Saturday, and it looks amazing . . . just as it did when I first got it in 2013. Kudos to Mike Kent and his rejuvenation team for an outstanding experience--theyre knowledgeable, responsive, patient, and overall good guys. Simply stated, theres no one in the country who knows more about BMW M cars than EAG, and it shows. Thanks, guys.

Jo
Review №26

These guys are great. Prices are approaching reasonable, which is great for working on a BMW. Theyre really easy to work with and communicative as to how things are coming along when your car is in.

Jo
Review №27

Just received a 2002 E39 M5, purchased unseen. Great experience and incredible car. Eric gave a very good disclosure of the vehicle and the history. Worth the money and time to get an excellent machine.

Jo
Review №28

I found that they are less expensive and more knowledgeable (or forthcoming) than the local dealership for maintenance and repairs. They were courteous and flexible when I called ahead to let them know that I would arrive right before closing. Highly recommend for BMW maintenance.

Ro
Review №29

Really, the best place you can buy or sell a car: Ive done both now. Three years ago, the 95 M3 I purchased was immaculate, better than the pictures, and better than advertised. Eric told me if I ever decided to sell it, to contact him first. Well that day came last week, and the sale was more seamless than the purchase. Great shipping contacts + consummate professionalism + superior expertise = devoted customer. Thank you all!

De
Review №30

Sweet place...should be a museum. Great people too.

Ko
Review №31

My experience with Enthusiast Auto was spectacular. Out of the many cars I have purchased, none were as smooth my transaction that was handled by Blaire and Eric. Blaire was extremely quick on updating me with documents and clearly outlined all of the steps necessary for me to buy the car while being several hundred miles away, resulting in no-frills handling of paperwork. Eric has incredible knowledge on all of the various M car models, answering questions with confident, succinct ease. Though it was readily evident that he keeps busy, Eric offered us a quick tour of the business and displayed to me several cars on the lot, all the while without a dismissive or urgent demeanor. Absolutely a great guy to work with! I purchased a 2002 M5 with ~85,000 miles, but its nearly impossible to guess its age. The car was in outstanding condition and exactly as the pictures showed – or better. Some assistants even came out to wax the car one final time right before it was handed to me! Most importantly, the car drives and handles phenomenally well. I had a nine hour drive home after I picked up the car, and honestly, I would not have minded another nine. Thank you Enthusiast Auto!

Sc
Review №32

I just bought a 2002 from Eric and Evan. Ive done some business in the past with these guys and felt 100% comfortable buying a car sight unseen. It arrived better then advertised! Love the car guys. thanks and keep up the good work.Scott Ryan

He
Review №33

Fast, friendly, straight to the point quick headlight repair. No upsell, no shame. Shop is full of BMW collectors memorabilia that fits the enthusiast in Enthusiast Auto Group. Will go back for future needs.

Ro
Review №34

Top operators! Bought an 88 M5 and when these guys said the car would be supplied as perfect as could be expected, they were 100% on target. The car was/is mint. Great car, great job, great operators - best BMW suppliers by far!As a similar operator in the industry (Rolls-Royce) we know how much effort goes into offering perfection and these guys hit a home run.

Br
Review №35

Sold my 06 M3 cab. From start to finish Evan made it the best possible and professional experience. I would highly recommend these folks for your next M transaction.

Da
Review №36

A proactively attentive team delivering extraordinary service. E39 M5 was delivered quicker than expected and the condition exemplary. Exactly as described. A true pleasure.

Ge
Review №37

What a very pleasant experience discovering and purchasing from Enthusiast Auto Group! I have never purchased a car without seeing and driving it first. My discussions with Eric and the multiple pictures of the car I was considering buying convinced me that I was dealing with a totally honest, knowledgeable, and trustworthy group of BMW M car enthusiasts. The price is justified by the extreme quality and preparation of the cars they offer for sale, and the very professional way in which they handle the sale and the paperwork. I am very happy with the very low mileage, beautiful 2011 M3 sedan I purchased! Everyone thinks I bought a brand new BMW due to its pristine condition. I have already recommended Enthusiast Auto Group to my friends here in Southern California.

MD
Review №38

Bought my first BMW M5 with Enthusiast Auto - could not have been happier! Living in Florida, I spoke to Eric over the phone and was immediately put at ease by their level or professionalism and knowledge - not to mention the overall transaction, payment, shipping etc was incredibly simple. The quality of the car and customer service is above top notch. I will 100% be a return customer. People compliment the cleanliness and quality of my car on a daily basis, and I always recommend that they check out Enthusiast Auto for themselves.

St
Review №39

Thank you Jared and team for the exceptional service on my M3. After his initial inspection, Jared clearly explained the engine problem by showing me a video of the interior of the cylinders. Then he walked me through an explanation of the work that was required. As the engine was being repaired, Jared kept me updated from time to time. And then he personally drove the car before giving it the final OK. It had been a few years since I needed to have my car serviced at Enthusiast, and this recent experience reminded me that these guys provide the best BMW service in the city. Thanks again!

Wi
Review №40

So, having never heard of EAG, I was on a path to purchase my third BMW 1M. EAG ran a listing so I called them and next thing you know, the car is in my driveway. Eric and Mike absolutely know what they are doing. You will pay a higher price for the car, however when it arrives and during the purchase process you will understand and appreciate why.Now an update, I decided to purchase another 1M, yes my fourth. Eric stepped in to help broker the deal with a private party on the other side of the country. He made me feel secure in the purchased and even fronted the cash! Car was picked up in two days and that is that.I would strongly recommend that if you are serious about quality and appearance of your car, call these guys. I will!

Mi
Review №41

Eric, Mike, Todd, and Blaire were all amazing. Eric was very transparent about the vehicles history and current status. I even had them add several cosmetic and performance modifications to improve the vehicle to my liking before delivery. During delivery, unfortunately there was some damage incurred to my roof. The EAG team was there to help assure that the damages were fixed and covered by the delivery company, in a very comforting and professional manner.

Da
Review №42

Enthusiast Auto is a world class organization. Eric has been tremendous to deal with and is extremely knowledgeable. The cars truly speak for themselves. There is no other place to get a pristine M car or other desirable BMW. The disclosure and information provided are first rate and the replies to any questions are prompt and helpful in making decisions. Their ability to source rare BMWs is unsurpassed. If you are looking for BMW, look no further.

Fr
Review №43

About as smooth of a transaction than Ive ever had buying a car. I highly advise going to their showroom and garage to see the high level of detail that goes into each car. If you think you are a perfectionist, you need to meet Eric and Evan. Top level service from start to finish, will be buying again from them. Thanks again

Br
Review №44

I have purchased an 89 E30 M3 and an 87 E24 M6 from these guys. Both of them are in phenomenal shape. They truly were as clean as they looked in the photos. Eric is a great guy, and always fun to speak to. I hope to do business with EAG again in the future!

An
Review №45

The Ritz Carlton of BMW shops. I didnt buy my car from them but they helped me purchase a local car and went above and beyond. They did the most thorough PPI you could imagine, were incredibly honest about what was worth putting money into, did the work faster than expected, and coordinated safe enclosed overnight shipping of my beast. I could not recommend them more highly!! Mike is the man!

36
Review №46

OMG these guys are amazing!! I traded a car for a M3 LTW. The car has about 75K miles and literally looks and drives like new. The whole experience from finding the car, cutting the deal, watching the car go through its various quality checks has been amazing. They fixed various items along the way after we made the deal before they delivered the car at their cost. Absolutely first class. They even provided various dealer only literature that dated back to 1995. All the paperwork was done to perfection and without issue. I have bought 100s of vehicles and never had such a easy and good transaction. The car supplied exceeded my exceptions greatly as did the entire staffs professionalism through out the transaction. Eric and Mike were great to work with and went over and above. 5 stars PLUS!!

De
Review №47

Great place for the purchase and service of BMW automobiles.

Th
Review №48

I had been looking for Mercedes SL550s for a while trying to find the perfect combination of miles, price, and color scheme. I happened across a 2009 with 25K miles in near perfect condition. Called them on a Friday and flew to Cincinnati the next day. They picked me up from the airport and the entire process was painless (except for getting up at 4:30am for my flight). My experience was well worth flying and driving 1000 miles round trip.

Ja
Review №49

This a 1st class operation altogether. Evan and Eric were constant professionals from the minute I called to the minute I drove my 2004 M3 off their lot. The car was ready for delivery when they said it was and was EXACT to the description conveyed to me over the phone upon seeing it in person. I respect their no haggle approach and I left feeling that my purchase was of high quality and value. Both gentleman were very knowledgeable and you could tell they were passionate about BMW. This is a well rounded operation. I love their 1st right of refusal policy that really shows they care about the entire time frame of ownership of a car you purchase from them. If you are buying ANY BMW at all and you do not give these guys a chance to earn your business then you are doing yourself a huge dis-service. Thanks fellas!

St
Review №50

Longtime BMW driver here. I drove an E36 328 5 spd for 10 yrs. Then I drove an E60 550i 6 spd for another 10 yrs. But Ive always lusted after an E39 M5 since I first laid eyes on one. My current 550 has 181K on it....still runs great. But its not an M5. So in September of 2019 I began the search for one. As this was to be a daily driver, I didnt want a beater. And since I keep cars a long time, I also didnt want one that had 100K on it with a questionable maintenance history. Enter EAG. Im fortunate enough to live 7 miles away. After cruising their inventory on their website, I drove down and Eric Keller just happened to be there. He took me into his office and we just talked about cars and life for probably an hour. No pressure. Just 2 dudes talkin cars and such. Eventually we walked outside and looked at a few E39 M5s that he had available. They were in remarkable condition. Everything that EAG advertises about their cars is 1000% true. They have truly been rejuvenated. Right down to replacement of formerly red seat belt buckles that have turned pink. Yeah...they replace those with red ones. Eric and I discussed our schedules and agreed that I would come back on Saturday and take a few cars for a drive. When I arrived on Saturday, Eric told me..Pick 3 cars So I did. I got into one, He go into another, and one of his techs got in a 3rd one. And off we went. We drove some of Cincinnatis finest twisty roads for about 30 minutes. Then we all switched cars and hit the twisties again for another 30 minutes. Then we went to a warehouse full of some of the most incredible BMWs that weve all seen in the magazines but have never seen with our own eyes. Truly a spectacular collection. Finally, I jumped into the 3rd car and we drove for another 30 minutes or so and we ended up back at EAG. Once there I had an opportunity to talk with Eric about the merits of each car, and ultimately, he helped me to choose the car that was RIGHT for ME. It was easily the greatest car buying experience Ive ever had. Ultimately I settled on a 2002 model with 28K miles. But we werent done yet. The car appeared perfect to me. Not a scratch on it. Interior looked as new as it did in 2002. But EAG then took the car and went through it top to bottom....replaced the brakes because they were slightly worn.....went through a final paint correction process as well as a host of other minute details that ultimately resulted in my receiving what is essentially a brand new car...despite it having 28K miles on it. .At my request they also installed a GROM Bluetooth module that is invisible and maintains the cars stock look. This car is fantastic and exceeds every expectation I ever had about buying a 17 yr old car.....or any other car for that matter. IF you are in the market for a BMW M car......or any of the other special BMWs that dont come to market that often. Z8s....M1s...M3 Evo models....and you want to make sure youre buying the best of the best.....then you go to Eric and the guys at EAG. It is truly a remarkable journey with these guys, and as they say....part of the EAG experience. You absolutely will not regret it. Bravo Guys!!

Cr
Review №51

Good work good labor price. The quality far exceeds that of the local BMW store. Im completely satisfied with the service I received.

As
Review №52

Wow, where do I begin? Hands down, dealing with Evan and his crew at Enthusiast Auto Group was the best car buying/selling experience I have ever had. Great communication, great cars, total transparency, and a true no hassle buying experience. I have NEVER bought a car sight unseen but Evan and his team made it a painless experience. The car I bought (05 M3) was in truly mint condition; many people have already told me they cannot believe how nice the car is, both inside and out. If you are in the market for a special M car, EAG is the real deal. I will definitely be going back there for my next car purchase.

Ph
Review №53

Truly Top Notch, Eric and Blaire are amazing to work with and helped me through the whole process. Im VERY HAPPY with my M5. I would highly recommend anyone to them. Their vehicles and Service is top notch. If you want the cream of the crop, EAG is where to go. Thank you Eric and Blaire!

Ch
Review №54

These guys are top notch and their inventory is pristine. I was looking for an E90 M3 and found one on their site with all the options I was looking for. The price was a little high and I was nervous about it, but Eric explained to me all the work they put into the cars before they sell them. When the car arrived, I couldnt have been more pleased. It looks and feels like brand new even with 32k on the clock. These guys do amazing work. I would definitely purchase from them again before looking anywhere else.

Jo
Review №55

Z4 M coupe, Excellent service. Everything was done to the car to make it as close to new as possible. Maintenance was up to date with everything in 100% working order. Very pleased, this is my second purchase with EAG.

St
Review №56

Thank you especially to Scott for all your help with my car repairs! My car looks good as new and I appreciate all the time and attention given to my repair. Thanks again!

ch
Review №57

I have been dealing with Eric and the folks at EAG for around 10 years and 5 cars. They seem to be able to locate the finest examples of M cars, acquire them and meticulously go through them both mechanically and cosmetically before listing them for sale. Can’t say enough good things about the service and parts departments. They go above and beyond to provide great service and make sure the customer is satisfied.EAG is not a stuffy dealership. The staff is friendly, it’s casual and they seem to enjoy their work. What’s not to like? They’re surrounded by fantastic cars and have great ownership and management.

Ky
Review №58

EAG went above and beyond making my experience top notch... Thanks for all of the help, and the hard work making her factory fresh! I couldnt be happier in my experience with you all and hope to do business again in the future!

Da
Review №59

The owner of ZHPMafia says, A BMW dealer with unparalleled selection and service

Do
Review №60

I just wanted to say what pleasure it was dealing with Eric and Enthusiast Auto in purchasing my 2002 BMW Z3 M Roadster. When I first started looking for a Z3 M Roadster I figured I would need to travel halfway across the country to pick it up. It never occurred to me that I would buy a car sight unseen. When I saw the ad for the car I was looking for on Enthusiast Autos web site I did some searches on Enthusiast Auto. I found many people who had dealt with Enthusiast Auto and every single one of them had nothing but good things to say. Many of them mentioned they had purchased their car sight unseen. After talking with Eric about the car I felt very comfortable with purchasing the car sight unseen. When the car showed up it was exactly as Eric had described it and how it looked in the pictures, which is immaculate.I have never dealt with a car dealer that is so upstanding and honest.What really impressed me was after I had purchased the car Eric replaced the plastic window on the convertible top because a small section of the trim on the window was coming loose. He also replaced the battery because the one that was in it looked old and he didn’t want the battery to die on me next summer. The car also showed up with a full tank of gas. I have never bought a car new or used where I got it with a full tank of gas. The only issue was the car showed up without the windscreen that was shown in the pictures and the owners manual (left in detail department). I emailed Eric about this around 7:00 PM expecting to hear from him the next day. I got an email from Eric within 2 minutes saying that the windscreen and manual would be shipped tomorrow and I received them within a few days.All I can say is Enthusiast Auto does everything right.

Z
Review №61

Always take care of things. Straightforward and honest with what your car needs. I will not take my M5 anywhere else.

Mi
Review №62

I had my new-to-me 06 ZHP in for service today, and have to commend the staff for my great experience. Starting with Josh, everyone was friendly and accommodating, making me feel like they cared about the condition of my car as much as I do. They were flexible, and accommodated my last-minute loaner request so I was able to fit in a few necessary meetings while my cars service was completed. Jared took a great consultative approach in explaining what they found and talking through different scenarios and solutions, fostering a ton of trust and making the cost of service feel as good as a service bill can (it would likely have been far more expensive at the dealer). I had a smile on my face the whole way home as my car performed as it should after their care. Looking forward to being a repeat service customer, and at some point in the not too distant future, a first-time purchaser of an M. Commending Enthusiast for the great service!

An
Review №63

If youre looking for the best BMW buying experience, look no further. Having toured their impressive facilities and having extensive discussions with Eric and his team, I walked away confident that EAG only offers the best inventory and customer service around. Their attention to detail and passion for all things M is unparalleled.

No
Review №64

Ive been taking my E92 M3 to these folks for 3 years and have always had a top notch experience with both the sales and service teams. These guys are the real deal -- they know the brand intimately and have saved me much over what the dealer would have charged. No nickle-and-diming here, just straightforward talk, expert advice, and reliable work. Thanks for everything guys!

Ch
Review №65

These guys know BMWs, and more importantly real customer service. It doesnt matter if youre searching for that rare color combo M5 or an oil change, they will go the extra mile. Theyve built their business on customer loyalty, not the quick sale. Cant recommend them enough for all your BMW needs.

Er
Review №66

I purchased a 2002 e39 M5 from Eric and the gang at EAG a few weeks ago. The experience was great. Eric gave me a two hour tour of his operation and I’m convinced he and his team have built the top e39 and e46 ///M dealership in the country. I’m extremely pleased with my car and the entire experience. The team at EAG is knowledgeable, professional and, just as important, BMW enthusiasts themselves. If you are in the market for a ///M of this era I highly recommended EAG. You will not be disappointed.

Fe
Review №67

This was the quickest auto deal we ever had! Eric, Evan and the rest of the staff are really nice, highly recommend them! Got the additional information about the car thru email and next time you know, driving the car home. Thanks again for a very smooth transaction and a great experience!

Br
Review №68

Called in an hour ahead to get some codes ran on my 2001 e46, they did it easy and fast once I arrived. Super honest and knowledgable, better than my local BMW dealer, thats for sure!

Fi
Review №69

If you own a BMW, you absolutely must know about this place. definitely A step above and well qualified for their name.

Ch
Review №70

I purchased a limerock m3 from EAG (worked with Eric). I am beyond pleased with both the purchase and customer service. The car arrived exactly when it was promised and in excellent condition. Eric was extremely helpful and patient throughout the entire process. I will definitely be a repeat customer and would highly recommend purchasing a car from him.

Ma
Review №71

Excellent. They offered the same services as the BMW dealership (Jake Sweeney) for 2/3rds the price. Free inspection of the car, which Sweeney charges around $175. They werent able to take my car until Monday, but they told me to bring it in on Friday and if they could get to it, they would. I had it back by Friday lunch. Probably the only place I would take my car from now on.

Qu
Review №72

I found my dream car and it’s located 2,400 hundred miles from where I live. The car is 18 years old. This could be a very risky purchase - there is no warranty for a 18 year old car! After doing my research on EAG I felt confident that the car is being sold from a very reputable car company. So I decided to contact EAG for additional information on the car.I sent an email and hoped to negotiate on the pricing. The car was about 10% higher than what I wanted to pay (compared to other similar listings on the internet).EAG was firm on their price and fully explained why. They are not just flipping cars. All of their cars are get a comprehensive inspection and get a full overhaul to bring the car back to new as possible. My car received about $8-$10k ***retail value*** worth of services and parts (Valve adjustment, oil pan gasket, belts, etc).All paperwork was done through email and FedEx.I was warned that the “rejuvenation” process can take several weeks before I can take delivery of the car. During this process, I received regular updates with pictures.When the car was ready. I booked my plane ticket (San Francisco to Cincinnati). The owner of the company pick me and my friend from the airport. We were treated to breakfast and a tour of EAG. We got an up close and personal tour of museum quality super rare cars (M1, Z1, M3 Lightweight, etc) After the tour, I finally pick up the keys to my dream car!The car was better than I imagined. The doors shut tight. No rattles. Everything felt solid. Everything functioned as it should (wipers, heated seats, AC, sunroof). I cannot believe that this was an 18 year old car.I chose not to ship the car back to California because I wanted to drive cross country to fully experience and bond with my *new* car.About 20 mins into our journey home, the tire monitoring warning and DSC lights came on. I immediately called EAG, and they told me to come back to the shop so they can look at the issue. They found a faulty sensor on one of the wheels and replaced it at no cost.We drove the car for over 2,400 miles, 36 hours behind the wheel, across 11 states, 4 time zones. The car was absolutely perfect and performed as designed. Once again, I cannot believe that this is an 18 year old car.EAG did a fantastic job and I am extremely happy with my purchase.Bottom line: You get what you pay for!

Ja
Review №73

Best car buying experience I have ever had! All was delivered as promised, no disappointments. Eric and his team have redefined customer service in the car buying process!

Em
Review №74

Purchased a 13 e92 m3 DCT ZCP from these guys (back in 2016) and it was simply the best car buying experience Ive ever had. Dealing with Eric and the entire team was extremely pleasant. At first I was very skeptical when Eric mentioned they have a lot of sales sight unseen and out of state, and being out of state myself (from St. Louis,) I honestly wasnt comfortable making that kind of purchase without direct contact with not only the car but with the team. But based on the experience alone, I would purchase my next M from them in a heartbeat with complete trust in what I see on their website or from email contact with the team. I tell every BMW enthusiast friend about them, cant beat the quality and the history of the cars they offer.

Te
Review №75

After searching the internet for a BMW Z3M and not really having any luck I finally found Enthusiast Auto Group and Eric. Eric had 3 to choose from and after several calls to Eric, I made my choice. I really liked the way Eric didnt send me in any direction but answered all my questions so I could make up my own mind. Now that Ive received my 2002, Z3M Im totally in love with it, and its everything Eric promised.Thanks Eric if I ever get tired of this one Ill call you.

Jo
Review №76

I purchased my 2003 E39 M5 with an BMW trade almost 4 years ago. It was an easy and hassle free transaction. Today I had reason to get a referral from EAG, and it was immediately forthcoming. In this day of e-commerce and faceless transactions, it is wonderful to deal with a company that has old-fashioned values of customer service and retention. You are never just a number at EAG, but a valued customer with unique needs which they always seem to fulfill.

Re
Review №77

Ive been doing business with the Keller brothers since they had a small outfit in Madisonville, OH. There growth speaks for itself, they offer outstanding service and have the nicest collection of BMW M vehicles for sale anywhere.

D
Review №78

I wanted to write a note of thanks, to express my gratitude for an outstanding BMW buying experience. EAG has set the bar extremely high in the sight-unseen car buying world and, after my experience…100% endorsement!! From the initial email to transporter delivery, every step was carried out with professionalism and pride. My original E30 was every bit as you described and illustrated in the excellent photographs. The transaction was completed professionally, every promise kept and zero delay. EAG is truly “THE” BMW resource. From the inventory, to the wealth of product knowledge, to the service, to the purchase, it was the best vehicle experience I have ever had.Give me a few years to treasure and preserve and I might let you have this E30 as a “repeat visitor.” Your whole team went above and beyond my expectations and I’ve been enjoying the car ever since. Thank you again!

Ri
Review №79

I trust these guys implicitly. Very highly recommended, especially for SMG services. Truly outstanding knowledge, customer service, and communication. Mike and everyone else I spoke to were top notch.I happily trailered my car 400 miles to get here. Another shop had my E46 SMG M3 and botched the work so it wouldnt go in to gear, then left me hanging for 4 months, then demanded payment of $1300 to release it, now broken. Those guys are not getting paid and will be lucky if I dont sue for damages, but EAG certainly is, and with much thanks and praise too! Even the dealer who is M certified could not figure out the problem.I emailed Mike at EAG while the other guys had it and he bent over backwards to try to help, even offered to let the other tech call him. When EAG finally got my car they called the next day to tell me they had checked over some of the previous work and had yet to find anything. I got an email the moment they found the problem and a call 2 days later telling me the car was ready to go and in tip top shape! They checked over the transmission thoroughly and gave me an extremely detailed report before I even got there and everything in writing later.Mike even made time to put new tires on the car and point me to an equally qualified tire shop around the corner to do an spot on alignment to factory specs with a 3 year guarantee.Mike and Co., I can not thank you enough for all youve done. I was physically ill over the situation and you remedied the entire problem for me, not to mention set my mind at ease enough for me to sleep while I arranged to get my car to you. I have seldom, if ever, been this impressed with a service center in my 53 years. Thank you again!

Pe
Review №80

Had an excellent buying experience (sight unseen) at EAG. The car was as represented, and they conducted themselves in a professional and straight forward manner. Highly recommended.

Da
Review №81

I live in California and with trepidation just bought a Z8 sight unseen, depending on the photos and descriptions provided by Eric. I find it exactly as represented - I have no issues with it at all which is surprising because it has over 72,000 miles on it. It was delivered with a full tank of gas (unlike the last NEW car I purchased locally). Best, after the sales agreement was signed on my last new car, the salesman disappeared. Eric, on the other hand, kept me fully informed while some work was done to make the car as near perfect as possible, and he has readily and willingly worked with me to figure out some of more complex workings of the car (getting the hard top on and off). Id confidently work with EAG again. Incidentally, I had the car appraised and find I paid slightly less than the appraised value. I dont mind that!

cr
Review №82

Sooooo smart & so expensive. Honesty is worth it though.

Ch
Review №83

Eric and the gang have a knack for finding very rare, high performance vehicles from around the country. My purchase experience from them was one of a kind and quite refreshing.

Sh
Review №84

These guys know bimmers like the back of their hands. Ever since Ive known them, Ive never been to the dealer. They are the best when it comes to taking care of my BMW.

Ad
Review №85

Enthusiast auto group installed the M-performance exhaust on my 2016 BMW M235i a short while back. They did a fantastic job and were very helpful, informative, and professional.Then, when I wanted a Dinan intake, I took my car back to Enthusiast Auto Group and was once again blown away by the helpful attitude, and the overall professionalism.I WILL be bringing the car back to them for the Dinan stage 2 tune and highly recommend them to anyone 😀

Al
Review №86

This is my second experience with Eric and the team at EAG and by far the best experience I have had. I have been buying enthusiast and collectible cars for over 25 years. Porsches, Mercedes, BMW, American muscle and others. EAG has it all correct. No stretching the truth or not being forthcoming about any flaws. The cars are the best of their kind.The 2003 M5 was spectacular and now the 2011 1M is incredible. The cars are always in peak condition and you will not go wrong purchasing from EAG.The team cares about what they do and it shows. EAG, you are the best of the best.

Ma
Review №87

Far and away, Enthusiast Auto Group is the nations BMW M authority. I have been a customer of EAG since 2012, and during that time I’ve had the pleasure of working with them on over a dozen BMW purchases, subsequent performance upgrade projects, and routine after-sales service and support. The staff at EAGs professionalism, passion for excellence, unparalleled quality, and superior customer service is distinctly apparent through every step of their finely-tuned program. Whether youre a first time or repeat client, youll get the absolute best product - every time. This product, however, is overshadowed by the EAG experience - EAGs true trademark - placing them in a league of their own.

Ja
Review №88

Eric and Evan are the best! I have purchased several vehicles from EAG, and I wouldnt even consider going anywhere else for a pre-owned M. They hand-pick great cars and make them even better with preventive maintenance. Their selection, knowledge, and overall purchase experience is fantastic. You get what you pay for.

Er
Review №89

The owner Evan was very helpful with the questions I had. He understands that his business is his source of income and not looking to make a quick buck.

De
Review №90

Came to Enthusiast to get a 2nd estimate on a dent & associated scratches on my x3. First estimate came back at ~$1300 and that they would need my car for 4 days (due to the paint work).Josh looked over the damage, said that it didnt look like the damage went below the paint and that he might be able to focus on fixing the dent for less. He then got some rags & cleaner/solvent and cleaned off most of what was deposited on my car. Ended up that there were only small scratches, almost normal wear and tear.I ended up getting the dent fixed for ~$350 and it looks great.Really appreciated their approach, I will be coming back for future services/work.

Ke
Review №91

I was searching for a mint low-mile 2002 Z8 for quite a while. Not only did EAG deliver that, Eric was very knowledgable about these cars and has helped in several ways both before the sale and after. Process was fast and painless too. Certainly would work with them again.

Jo
Review №92

These guys are great! Ive sold two relatively rare BMW cars to them in the last year. Both times, I received a fair price and the transaction was executed quickly and smoothly, without complications or hassles. I cant say enough good things about Eric Keller and the rest of the team at Enthusiast Auto Group and wouldt hesitate to recommend them to anyone who is buying or selling a pre-owned BMW automobile!

Ri
Review №93

I was looking for a Z3 Coupe with less than 100K miles. After finding a number of interesting cars around the country I realized that all of them would require a thorough inspection in order to feel confident in the purchase. I chased a couple and they either sold, or I couldnt arrange a trip in a reasonable amount of time.Enter EAG. You may find that they get flack on some sites for charging top dollar. In my case, I found the exact car I was looking for, in excellent condition, from a dealer I could trust to sell me a car sight-unseen. I was nervous about the process, but the car was exactly as advertised and everything went smoothly. I had a to wait a couple of weeks to get transport arranged, but outside of that, I dont think I could be happier. You get what you pay for, and with a hard to find car like the Z Coupes, EAG provided exceptional value.

An
Review №94

EAG is THE place for top quality BMWs. I just purchased a 17K Mile 2006 M3 from EAG. The transaction was no nonsense and straight up. Evan was incredibly open and quick to respond to my questions. My family and I flew to OH to pick the car up. Evans brother Eric gave us a terrific tour of their warehouse full of collectibles. The car was pristine. We drove the 1000miles back to Florida and the family all commented that the car was like new, despite bing 12 years old. I will definitely be working with EAG again. Thanks Evan and Eric!

Bh
Review №95

An amazing experience, everyone is honest and trustworthy, you dont feel that you are being ripped off, highly recommended!

Ga
Review №96

Always a good experience here, great staff always listening to your needs

Mi
Review №97

I recently purchased a 2008 Z4M Coupe from Enthusiast Auto Group. I generally do not purchase vehicles without first inspectingthem myself. However, in this case I live in Mississippi and EAG is in Ohio it was difficult for me to make a quick trip up. After speakingto Eric extensively about the Z4M Coupe I had a very comfortable and trustworthy feeling about adding this exemplary car to my collection.EAG was more than happy to email me detailed photos of the car and answer any questions I might have. The process of buying the Z4M Coupe was a very smooth process with Eric and his team at EAG. I would not hesitate to purchase another vehicle from them in the future.

Ab
Review №98

I am very pleased with my purchase from EAG. I was aware of their excellent reputation from some auto enthusiast friends, and they did not disappoint.The entire team was very straight forward, professional, and really sought to ensure I would be pleased with the transaction. Their attention to detail is unlike any auto dealer I have experienced. Every single spot on the car was photographed and accurately represented, and a thorough maintenance history was provided. The car arrived in a covered trailer and in even better condition than expected. I would not hesitate to do business with EAG. If you are looking for a well cared for and no surprises M car, EAG is the place to go.

Da
Review №99

Best collection of BMWs in the country, and outstanding service.

Ch
Review №100

From the 1st call back to the delivery of my used 2017 M2, Eric and the people at Enthusiasts Auto Group have been thoughtful, knowledgeable, helpful, & professional. Eric Keller (one of the Owners) took the time and answered all my questions and provided extensive photographs of the car. EAG’s business staff (Blaire), general manager (Josh) and Logistics (Todd) were teutonic in their efficiency but quite personable as well. The car arrived as advertised & thus far I have enjoyed the baby beast immensely. Kudos to EAG and I would not hesitate to recommend them to friends and family. If you want the best in the M car world (I turned down a similar offer from my BMW dealer of 30+ years in STL) try them out. Don’t take my word, call EAG and find out.

Information
100 Photos
100 Comments
4.9 Rating
  • Address:11608 Reading Rd, Cincinnati, OH 45241, United States
  • Site:http://eabmw.com/
  • Phone:+1 513-554-1269
Categories
  • BMW dealer
  • Auto body parts supplier
  • Auto body shop
  • Auto dent removal service
  • Auto electrical service
  • Auto parts store
  • Auto repair shop
  • Auto restoration service
  • Brake shop
  • Car dealer
Working hours
  • Monday:8AM–6PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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