All the employees were professional, thorough and friendly. They did a great job with all the work I had done to my car. The store manager communicated to the mechanics and they called telling all that needed to be done with a recommendation of other service needing to done. I would go back in the future and trust them with my car.

It was a great experience bringing my car into Meineke on Long Rd. The guys that helped me were friendly and professional! My car is now back and no more noises when driving! I will use Meineke at Long Rd. again for my car needs!

We recently moved from out of state and this location was able to perform all state inspections/emissions testing on our three cars quickly and on a Friday! Amazing, service! Highly recommend!

My family and I were in town over the weekend when my brakes decided it was time to wear out. After a very poor experience Sunday at another service station I was able to contact the guys at Meineke early Monday morning. They told me to bring my truck over and they would have me ready to go ASAP, which they did, and they even gave me a ride to and from my hotel so I didn’t have to sit in the lobby all morning.Thanks for your speedy and courteous service,Chad Y

Been here twice in the last few weeks. They were able to get me in on a whim the first time to get a state inspection, which helped me out a lot. So I went ahead and tried their oil change service yesterday and the service was top notch. Front desk staff is courteous and helpful without being pushy or doing too much upselling. I will be coming back for my general service needs!

I’ve been taking my vehicles to Meineke for almost 15 years now. It is conveniently close to my workplace and they have done an exemplary job every single time. Oil changes, brakes, transmission issues, tires, etc. They have always been awesome!!!

I was very pleased with the quick evaluation of my ac problems and thorough explanation. Thank you.

I had a bad transmission and rear diff leak on my way back from Florida to Montana. I was worried my transmission was shot. These guys fixed everything at a reasonable cost and I made it back to Montana without any issues. My transmission shifted smooth and they made sure to put the correct Toyota transmission fluid in my rig. Along with the correct differential fluid. Couldnt be happier with their service. I believe the mechanics name was Curtis. Really nice and knowledgeable guy. He noticed me trying to tighten my serpentine belt on our other rig when he was leaving work and stopped to help us out. Great guy and great service all around. Thank you.

My SUV took on a bolt while returning home from road trip. We attempted to get it repaired at several other tire shops around the Chesterfield MO area, but no other shops would help us out. Too many miles to use spare and driving further wasn’t an option. The staff here helped us immediately to get us back on the road!!

The guys worked extra hard to get my front end aligned on my Avalon! There was an issue with my car and they didnt give up. Honest mechanics and I appreciate them so much. Outstanding!!!

Made an appointment for a Safety & Emissions Inspection, when I arrived they said it would take 2.5 hours, the employee said I should have called instead of using their online booking system. Instead, I went down the street to Valvoline and was in and out in 30 minutes without an appointment. Get it together and hire friendlier employees

Brought car for routine A/C. Standard Freon and dye check. $200 later Steve stated it was fixed. Returned 10 minutes later, it was never fixed and said there was too much freon. 1 hour later not fixed. Now it was a fan assembly problem which Steve said is definitely the issue. Ordered overnight and promised an hour install. 2.5 hours later still not fixed, missed meetings and had to pay $325 for probably a fan assembly, still not fixed. Dealer said fan was not needed, and they missed the fact the discharge hose needed to be replaced. Very frustrated at the lack of knowledge, unnecessary expense, total disregard for time promised and lack of professionalism. Their next guess of the problem would have likely ruined the car per the dealer. Beware! I welcome a reply by senior management, but don’t anticipate they will follow up with $550 wasted and no A/C.

With so many places taking advantage of the general public, it is nice to be treated fairly. Very professional, kept me updated on progress. I will definitely return!

I’ve gone to this Meineke location for years for inspections, oil changes, new brakes and rotors and new alternators. They’re always very quick to get me in and out, extremely clean and professional. Their estimates are accurate and reasonable. I started using them because they are close by, but I’ve stayed with them for their ⭐️⭐️⭐️⭐️⭐️ Service.

We were in a bind and needed a safety and emissions test and they were so polite and helpful. Got us in super fast even though they were busy. Great customer service.

Great team. Friendly. Quick and educational.

Associate who I spoke with was very polite over the phone but when I came to pick up my car he did not give me any information on the 21 point inspection they were supposed to do on my car with oil change and tire rotation he said your car is not doing good shape and we need to do a diagnostics which is $80. I declined he offered no further information and rushed me to pay my total because they were getting ready to close. as I got ready to pay with my debit card he tells me their machine is down and he has to call in my payment to another store, I did not get alarmed until I asked for my receipt and immediately associate got defensive and told me he would have to drive to another store to get it tonight and did I really need it and it didnt mean anything this started to alarm me as if I was being taken for some type of fraud

I had a great experience at Meineke! They took excellent care of my vehicle and were honest with me about the issues it was having. I would highly recommend them to anyone!

The staff was exceptional. Friendly great service. I had a flat tire and they patched my tire and they didn’t try to make me pay for a new tire.

Performed repairs quickly. Very kind and honest about the work.

We are extremely pleased with our service. They went above and beyond with helping us!!

This is the best car repair shop in town! I’ve shopped around and without question this place is the best on price, efficiency, and customer service. I’ve been here four times and each experience I had exceeded my expectations. This is definitely my go-to spot for auto repair!

They ensure that your vehicle is serviced properly and road ready. Customer service is a priority making sure that you have the best experience possible each time.

Just moved to Chesterfield and this was my first time using Meineke in Chesterfield. Absolutely impressed with the customer service and work completed on our Jeep. Mark was excellent and we really appreciate his overall service. I would recommend giving them an opportunity with your car service needs.👏🏻👍

Quick & friendly service.

Great place Curt hooked it up and did a great job on my exhaust and nice staff highly recommend 👍

We brought our daughters car in because her speedometer wasnt working and she needed an oil change. They were able to do both in just a few hours for under $100. Great communication, affordable, would definitely go there again for any future issues with our cars.

They were prompt and straight shooters. Seemed honest and only sold me what was needed vs trying to upsell.

Got a muffler delete car sounds great!

Customer service was great, had a good experience

Meineke was the only one in the Valley able to get my vehicle in quick enough for a nail in the tire. They were quick, on time, professional and would recommend them in the future for work.

I had a 9:00 a.m appointment. I arrived at 8:50 and when I walked in the manager behind the desk wasn’t wearing a mask. I told him I was there for a 9:00 appointment and he said they were running late. I asked how late? He said he didn’t know. I explained that I was traveling through and had my dog with me, and I needed a roundabout time of how far behind they were. He said he wasn’t sure. I explained again I needed some time frame, he then said he would get me in soon. I waited about 30 minutes before the car went in, and another 30 for the oil change & tire rotation. I did think the mechanic (from Boulder Colorado) was very thorough and had great customer service, but the store manager behind the desk needs more training AND A MASK!

I went in expecting the worst. My 30 year old Ford had failed inspection due to an exhaust leak. I was worried that it was time to replace the whole exhaust. Boy was I surprised when they called. He was adamant about the fact my 20 year old stainless steel system shouldn’t be touched. It was in great shape, just needed a couple new welds around the joints. Instead of a couple thousand dollars to keep the old ‘stang on the streets, it was only a couple hundred. NO up sell here! Thanks guys!

Great place for auto repair. Very satisfy with the quality of work done.

Driving through MissouriSuburban ball joints went outThey replaced them same day and had us on the road back to Utah

Have the customers best interest at heart! Would definitely go back.

Staff was exceptionally friendly and even replaced a hose for the windshield washer fluid at no charge. Will definitely take my car there again.

This place is quick, the prices are competitive and it’s close enough to shops so you don’t have sit in the customer lounge if you choose not to.

I highly recommend this specific Meineke Car Care Center! Mark is professional, knowledgeable, and made me feel comfortable asking questions and discussing concerns. They did not try to oversell me or use high pressure sales tactics. Because of this, I will use them for all of my future car repair needs as I feel they value repeat business and developing a long term relationship with a customer, as opposed to a lot of shops who are one and done. A big THANK YOU for taking care of my vehicle and your excellent service!

Convenient, friendly and reliable. Take all my cars there for general maintenance I can’t cover.

Had a AC compressor put on and the alternator bolt wasn’t tightened down. It was hanging more than half way out and rubbing on my belt. luckily I caught it just in time and had a socket set in my car. This could have very easily could have stranded me and ruined my motor. I’m not that upset that this happened but when I called them to tell them what had happened the acted like they could have cared less. All they said that they would do is check all the bolts again something that I had already. Instead of maybe a discount for having to finish there job for them and check everything else they touch all I got was attitude. I definitely will not waste my time and money here again.

They always take good care of our cars

Kind of on the expensive side but they get to the problem instead of saying OT might be this or that.

At least with Curtis, and so we can assume, he echoes management philosophy, I didnt get up sold what was not needed. RRF

We are not from the area. Had my daughters car towed there. Daryl and Jay took extremely good care of her. I would recommend this Mieneke location to everyone. Thanks again guys.

Went in for an inspection. Nice people. Quick service with a smile.

My truck was brought right in. I was quoted a price that was very close to the final bill. Fuel pump was replaced in couple of hours. Very friendly, honest staff. Just found my new spot for auto service! But I Hope to never see them again! :) Great job, Thank you!

I have had three repairs performed at Meineke in Chesterfield, MO. The two different managers in 2019 and 2020 along with the service team went above and beyond to help me each time. They made sure I knew what was wrong with my vehicle and worked to give me the best price. I will continue to keep going back to them if I need anything in the future. I would definitely recommend them to anyone who needs car repairs.

They always get my car in fast & get it done as soon as possible. They’re super nice & always answer any questions I may have about my car.

Always honest, always helpful

They do only what they say!!

Hands down this is the best place I have ever taken my 2007 Jeep Wrangler. They are great people and I would not hesitate to recommend them. I just moved here from Florida and I was worried about finding a place I could trust. I found just that at the Meineke on Long Rd. They have more than accomplished that. The General Manager is very knowledgeable and always eager to help me. I am beyond grateful that I have them to help me with all my Jeep troubles. Thank you again for being so AWESOME!!!!!Mary and Lauren

Inspection and emissions. Good experience.

Would go back! I was able to get in last minute for an emissions. I also needed to balance my tires and they got it done! They were all very friendly and helpful!

Went for an oil change and rotation. Comparable price to most garages. Cheaper than quick lube places! Everything went as presumed and in a timely fashion for being a walk-in. Will definitely go back as needed.

They are so efficient. Only place that wasnt going to make me drop my car off overnight for an inspection. I was in and out without an appointment in less than 30 min.

This was the first time that I went to Meineke for car repairs. I had to have both front and rear brakes replaced. The customer service was excellent and so was the workmanship. I will definitely be back when the need arises. Thank you!

The mechanic at the shop was very helpful in getting my daughter in off the road and promptly fixing the problem BEFORE completing the work and communicated his further recommendations to keep the problem from reoccurring. 5* in my book.

I’m reposting my review because for some reason it was removed. Maybe due to an old google account, I’m not sure. Regardless, it’s important to let others know what happened to me here. I live in Springfield, Mo and was visiting my daughter when I noticed my brakes were grinding and I knew I needed brake pads. When I went in the manager at the front told me I needed new rotors and pads. He told me one set was worse than the other (I can’t remember if it was front or back) and I asked if I could replace the worse ones and then when I returned home Id look in to the other. He pretty much told me, yes I could, but my brakes may go out entirely On the drive home. Well, I didn’t feel like dying that weekend so I had them replace both. The charge was over $800 for a 2012 Toyota Rav 4. Not sure if that’s the going rate but I wanted to return home alive. That day after I picked up my car I noticed a large, wide arc shaped scratch around the front right tire on my car. The paint was almost completely gone. I talked to a tech there and he told me they had a camera and would prove they weren’t responsible. I gave my email then never received anything. Someone at Meineke later responded to my review On here but at that point I didn’t trust them and wasn’t going to drive almost 4 hours to show them and have them dispute it. Don’t go here. If you do take pics of your car from all angles before you do. .

I’ve been using this particular Meineke for 10+ years, and have found them to be friendly, thorough, and cooperative that whole time. With the advent of their online booking feature, they’re even more convenient!

I’ve been using this particular Meineke for 10+ years, and have found them to be friendly, thorough, and cooperative that whole time. With the advent of their online booking feature, they’re even more convenient!

The customer service is great! The manager Terry was very courteous! The mechanic Mark was very knowledgeable and courteous also! I will always take my car there!

I came in 40 mins before close and they got my car right in. Super friendly and quick!

I had an appointment for 10 am and my day ended with them at 5pm. Yes they fit in an inspection in on top of a full front brake replacement but the inspection took them 2 1/2 hours and then they quoted me $670 for brakes and I ended up paying $765. The they had the nerve to call me and tell me they forgot to charge me for a part and I needed to swing by and settle that $30 charge. Well swing by isn’t as easy when I live 40 minutes away. Honestly probably not going to pay it unless I’m ever in the area. Oh yea. They also said they were giving me a first responder discount and that didn’t happen. Talked to my regular mechanic and he said he could have done both front and back for the price I paid for just front at meineke. Not a happy customer at all.

Been coming to this repair shop for the last two years and I can’t express enough how well I’ve been treated. Most repair shops are just that...repair shops, but not here. More than few times the technicians and the manager stayed after closing time to make sure my vehicle was safe to be back on the road. Each time I’ve been here the waiting area and bathrooms are always clean which says a lot. I’ve even been brought out in the shop to view a repair and the shop was even clean and organized! The manager Tony and his crew truly goes above and beyond! A+++++

Good price and friendly, professional service.

I went here a couple of weeks ago and the staff was extremely helpful and knowledgeable. The manager (Tony) was very professional and kind. The inside waiting area was very clean and neat. Overall great experience with them. Definitely recommend and will go back! Thank you very much for the help with my vehicle.

Finally a car repair shop you can trust!

Professional, courteous, and knowledgeable. Have bought numerous sets of tires for my family’s cars. Highly recommend!

Very excellent fast service! They were able to help me out in a time crunch situation that got my car fixed in less than 15 minutes. The workers there were also very friendly and helped explain what were my best options. Great experience! Would definitely go back.

I have been here twice with my car. The first time was when I brought my car for tire changing and recently had them do alignment for my car too. Their services are super excellent.

Wonderful guys. Very professional. Ive been here twice now and both times theyve been fantastic

Fantastic, knowledgeable staff and even better service. I have had experiences with competing chain mechanics where they will try to recommend every ridiculous additional service they can to get you to spend everything they can get you to, and I have NOT had that experience here at all.They use quality parts, honor their work, and tell you exactly what needs to be done to your vehicle.Ill definitely be back to this location!

We have been going to this Meineke location for quite a few years now and couldnt be happier with the service. I have trusted Tony and his team with our family vehicles and can’t recommend them enough. Tony is always extremely helpful, courteous and goes above and beyond to make sure our cars are safe. He always finds the right solution and is transparent about the work needed and options available. I always trust that my car is being diagnosed properly and priced fairly – the pride in their work is apparent in the quality of work provided. A+++++++

Very nice staff and Jay is really a nice and professional person.Thank you all .

These guys rock! I had a great experience with these guys and you should go here too. They offer nothing than fast services and great customer service at a fair price. I recommend them highly!

Service Techs are first class, Management is great, and work is always well done. Everyone is very nice and explains the problems and multiple solutions very clearly and judiciously. I am moving away from Chesterfield and wish I could take these folks with me because it is hard to find mechanics that are high quality and customer friendly.

Mark and Dave were just great. They know the true meaning of good customer service. Mark was fantastic in his explanation of service and Dave in his enthusiasm to help me and my old focus. Thanks guys I’ll be back!

I have always gotten quality service at Meineke Car Care in Chesterfield, Missouri. Work has been done in a timely manner and quotes are very competitive. They will get you the best deal on parts needed for your vehicle. I dont trust any other place to work on my Diesel Dodge Ram truck.

Excellent communication and price. Exceeded my expectations

I went in to have my oil changed on my diesel truck. They wanted to charge me $180, and then they said the 30% coupon I had didn’t count towards that. At the very minimum they should have stated that on their website. $180 for oil change is ridiculous.

Extremely rude. They where un-professional. One tall mechanic smelled of booze. I came in for a quote and and waited for 20 min before they even asked my name at the counter. Then when I simply asked if they would cover the cost of Diagnosis fee if i had repairs done there (was over thousand ) the manager at the counter named Terry told me to kick rocks and find some where else to take my business Seems to me they do not want to work with local people. I took my Business to Dobbs and they not only beat there price they gave me a free oil change for the hassle of having to take my car to another shop.

Fixed flat tire.

I wouldnt trust my car with any other place! They always fit me when I am in need of an auto repair. They are quick, thorough, and try to get me the best price around! I have recommended neighbors and friends and they have also given awesome feedback. If you are looking for a trusted mechanic, definitely check this place out, you wont be sorry!

In this bad weather they open yesterday I was

I always go here. Mechanics are great guys to work with. I’ve been going here for 3.5 years. They are my go-to mechanic

Fabulous service! I am a working professional close to this location and at lunch was running an errand and my low tire pressure light came on. I was nervous to drive home with my toddler and wait til the evening, so I quickly pulled in and asked for them to check my tires out. They were quick, found a nail, had me all fixed up and ready to go and back to work in time. Tony and Tom definitely provided great service! Thank you!

Always have had exceptional service at this location. The staff are competent, efficient, and genuinely care about their customers. Great service, price, and friendly staff. I will continue to take my vehicle to Meineke for the foreseeable future!

Meineke was on-time For my appointment and performed the requested service in the time they promised. Staff was pleasant and efficient

Terrible service. These guys are crooks. If you want the short version they wanted 2200$ for something I got fixed at a different shop for 34$.Staff is friendly but very good at making up stories to drive the price up. I failed safety for a small hole in the exhaust. They called me an hour later called me saying they couldnt weld it because of the corrosion. Its not like my car is some beater that is falling apart. It is a 2013 with an aftermarket exhaust put on in 2015. They wanted 2200$ to replace the 3 year old exhaust. 1800$ for the exhaust, and 400$ for labor. I asked what exhaust it was, got a round about answer. I pressed for cost on specific reputable brand that I knew. Still cost 1800$. A quick google of the exact same part number resulted in multiple entries for 680-700$. After challenging the price, I got many Ill see what we can do to help you out, and Im only making 66$ type comments. I wonder where the extra 1000$ goes if youre only making 66$. Ultimately, I took it to another exhaust shop. No mention of we cant weld it because of the corrosion. Fixed for 34$ and passed the inspection. These guys are capitalizing on their location in Chesterfield to steal money for unnecessary work. Wish I could rate them zero stars.

We always have such a great experience at this location. Tony is always so helpful and friendly along with the rest of the staff. We will continue to take our vehicles here knowing it will be a great experience!

My problem was diagnosed and explained clearly. My car is riding smoothly again. I would recommend them for a brake job.

Service was amazing. The repairs were speedy. I couldnt ask for anything more.

This place is great! Very friendly service, great prices, and quick-reliable work! Best auto repair experience I have had. Thanks guys!

They were great! What was going to be a very bad day was quickly fixed and I was on my way. I found a nail in my tire and went across the street to see about getting some help, I sat in their waiting area for about 30 minutes while they checked my tire and then plugged it. I got great service and a good deal on the plug, Ill definitely be back!

Fast professional friendly

Everyone is very polite and helpful. I never worried at all. Made it easy

Jeff & the guys at Meineke have done a great job taking care of my kids older model cars & keeping them running. They were also very straightforward in helping me deal with my sons car when it finally gave out. Honest, straightforward and fairly priced.

Staff is very friendly and knowledgeable. I will and thanks for the great service!

We wouldn’t trust anyone else with our cars. Tony and his team have always taken great care of us. I send anyone that has a car issue to him. I never fear or worry that they won’t provide excellent service. Thanks guys!