We used this place to have our van towed. Our van broke down during vacation and we were extremely stressed having to leave it over an hour away from us. We needed it towed back home to us. This place not only gave us the best quote out of everyone but were very professional, nice, and quick! Definitely recommended!

Ole school mechanic and real gasoline. 100% Pure Gas

Only place I take my cars and trucks . Honest mechanics that do solid work

I drove my girlfriends car here from out of town for work and car her car would no longer start! Fast tow, and friendly service. Found the problem and fixed it quickly! Could have easily up-priced me and said it was something else, but didnt. Honest and experienced mechanics A+.

Thank you thank, Mr Bob!!!!! you just did what those young kids could not do!!!! i luvs you!! the best towing company ever!!!!! noone else said they could do it! all it took was some expertise!!!!

Downtown Auto has the best mechanics they do a terrific job at a great price are highly recommend downtown Auto get your car fixed the right way friendly atmosphere they know what theyre doing I trust them with all repaired on my vehicles

They stay busy. The quality of work is impeccable. Bob is great. Kept me well informed. Fixed the problems at the best price I found in town

Seems as if they had a attitude.

If you desperate g I here. If you not, dont. Customer service, not sure they know what that term means.

Cheapest tow around but call very early

Bob and that group are awesome. They will take care of you.

Great service!! They towed my car and repaired the axle, caliber, and rear end on my Crown Vic. It didnt take them forever to fix it, great work, and I will use them again!!!

A great classic Chattanooga find for your automotive fix! But really! I love Bob, Clyde, Patrick, and the rest of the team at Downtown Automotive. They were great at listening to my needs and making sure they recommended the best parts, but also told me where I could save if I wanted (although you get what you pay for). Great team! Great service! Great prices!

Always prompt and professional.

Came and got my car on Saturday, told me it could not be diagnosed until Tuesday. Tuesday comes and I call they say it STILL has not been looked at, it will be looked at the following morning. The following day comes and I called around 4pm, car STILL has not been looked at and can’t be looked at Wednesday OR Thursday. To make matters worse, they refuse to tow my vehicle back to where they got it from because they have “too much stuff to do”, if you were extra backed up with work, why even accept to come and get my car to begin with? Very unprofessional.

Ive only ever used their towing service, but it is without a doubt the cheapest towing in Chattanooga. The tow drivers are courteous and nice.

Please dont go to this place!!!! They broke!!! My car in three places!!!! And put parts on backwards!!!! They charged me 500.00 for breaking my car and putting parts on backwards. My car was in worse condition coming out than it was when it went in. They were so nonchalant they Dont Care!!! They just want the money!!!!! If you need your car Dont I repeat Dont take it to this place

I cannot rate this place of business any higher! I wish I could remember the name of the gentleman that came to our rescue. The most kindest man you will ever meet. We were enroute to Chicago and were staying at the Chattanooga Choo Choo Hotel and somehow I had misplaced my rental car keys.I was devastated and upon his arrival he immediately tried to calm my worst fear.. that the key had been dropped and picked up by a passerby. He helped me search endlessly but to no avail. He was then forced to open the car and at that point continued to help me look for the keys inside. Fortunately just a few minutes later my daughter found the keys in our hotel room!I want to thank him for his Ultimate kindness and re-creating the atmosphere from doom to hope :)May your kindness be rewarded in some fashion..

Used them for years with no problems . They are something that doesnt exist anymore a hometown, family operated, honest automobile repair shop . They are honest, friendly and have very fair prices and will charge you a whole lot less than a dealer for fixing your car (and do just as good of a job) . As a 49 year old family ran business ourselves we highly recommend Downtown Automotive to our friends, family and all our customers past and resent

Great place of business, and they do an great job

Owner was rude and made me feel like my business didn’t matter. I asked if I could speak to the manager and he said I was speaking to him, asked if there was anyone else I could speak to and his response was “honey, I’m the owner so you’re talking to who you can”. He then told me I was wasting the phone line and hung up..... all because I asked if I could schedule the tow.

One of the best shops in town just got my car fixed fast and done right. It seemed like they were really knowledgeable and experienced in what they do.

We needed a quick fix during Hot Rod Power Tour and they dropped everything they were doing to fix it for us. They went above and beyond for us. Thank you!

Very nice and cheap

Had a great experience with them, friendly service and reasonable price.

Repaired truck and did excellent job thank you So much

They do a good job on cars

Good people, will work with you

Bob and clydebwre the best treat you like family

Talk about unprofessional! Terrible customer service. Very rude and unpleasant. Im grateful our interaction was brief.

Definitely go here if you want to be berated and appreciate terrible customer service.

Andrew king should stop acting like he knows dta you are not a customer here but feel free to drop by anytime

My car was stolen from their lot with no apologies from the mechanic.

They are a very prompt and experienced tow service. Ive never had a vehicle serviced there.

Spent a lot of money to get my car fixed .. Still leaking power steering fluid.

Helped me with air & water to find the leak in my bicycle tire...

Bill Robbie blind they are con artists that go to your car and still everything that isnt nailed down and your gas out of your vehicle