It took me a while to find a trustworthy place to bring my car to after I moved here. A lot of places I went to before either tried to sell me services I didn’t need or overcharge me. I think they have fair prices and good staff. I am always pleased with the job they do. I will be back!
I have to say that these guys were an absolute blessing for me. Michelle was one of the sweetest ladies I have ever met and she did everything in her power to help me. They were patient in my decision making process and charged me beyond fairly. If you need help, let them help. Thank you guys so much 😁
Steve the owner was a true blessing to our family. We were on our way to Florida from Michigan. Our air conditioning wasn’t working and with three children ages six and younger, it made for a brutal drive once we hit the warmer climate states. We called about ten places from Cleveland, TN and once we got to Steve’s place it was a true blessing. He told us to come right in even though it was close to closing time. He was kind. Offered coloring books for the girls and great conversation while we waited. This place was a true blessing. Recommend for anyone needing repairs.
Great bunch of guys! We were in Chattanooga on a shopping trip when our brake caliper went out. Being a long way from home and not knowing a good place to get it fixed we called around various shops in the area, none of which could get to us that day until we called here. They sympathized with us and got us in even though they were busy. We were on our way in just a few hours. The truck is working great. I highly recommend this shop!
Clean, courteous, and honest. They did great work! Will use again for sure
Had them do an alignment. In and out in 30-45 minutes. Fast and friendly!
Excellent service! These guys are car heroes! I had an alternator go out on me while on a road trip. They had it replaced in 2 hours and it was late in the day. I was blown away with how fast, efficient, and affordable they were. I was able to get my family on to our next destination over the holidays. Great work. Highly recommended.
Huge thank you Tavon and his helper for the quick, efficient oil change and tips! Great prices, great people, great service - I will definitely bring my car back next time I need another oil change.
Every time I have gone to Precision Tune Auto Care I have been treated professionally, respectfully, and kindly. The men who work there care about the work they do for the customers and want each one to be satisfied. I have had excellent service and I completely trust them with the care of my car.
This is where I go with serious automotive problems. The staff is super friendly and helpful.
The services were OK but the guy doing my oil change spilled it all over my engine. Because of that oil leaked on my garage floor and you could smell it while you were driving. You know people are going to make mistakes sometimes. I will still probably go there for my services.
As a women it is hard trusting ppl to work on your car.I absolutely trust and love that the mechanics as well as the owner is great. Absolutely amazing thank you all for being warriors !
Great guys and do excellent work.
They will get you in and out quickly if you just need an oil change.
AWFUL! They did work on a Ford F350 diesel, paid several thousand dollars for them to replace engine and all parts under hood. The only part not replaced was turbo. 3,400 miles later the NEW fuel injector goes bad. They require us to drive it to their diesel mechanic in the woods to confirm it is fuel injector and promised to fix it under warranty. Once diesel mechanic kept truck for a couple of days and confirmed the fuel injector was the problem, Precision still refused to cover it !!!! They dont warranty their work on diesels apparently! Very rude, not professional, liars! Do not use Precision. They do not warranty their work or stand by by their word! They do not do quality work.
They topped off all the fluids check the tires an added air.
The oil change was quickly done and the service rep was very thorough. He showed us how dirty our air filter was and we had it changed. The service rep’s mannerism was very professional yet personal. I wished I got his name as he deserves a huge shout out! This was our first time there and I now believe we have found our car care place! We highly recommend them
Ladies be ware! I called a couple of weeks ago to get a quote for routine maintenance of my vehicle and got a very reasonable price but then my wife called today and mistakingly asked for a quote when she was only supposed to ask when she could drop the car off. Well the technician she spoke with quoted her double what I was quoted on the same car! It seems they target women and upsale and them as compared to men. Shady practices, I suggest shopping around before allowing this shop to perform any repairs!
UpdateRUN AWAYIf you are not a mechanic DONT GO there,They will rob youI sent my little brother there, he was charged $120 without fixing his car nor telling him whats wrong with it. It turns out its a cracked hose cost less than a dollar to replace. This mechanic didnt even bother to open the hood. Unbelievably dishonest.(update) telling me what the codes are does NOT equal diagnostic. I already know the codes. I need to know why i have the codes. You just provided a list of possible reasons why the codes are there.I tried to call to either get the diagnostics done properly or get a refund which I have all the right to do
Good service and friendly people
Fixed my ride and although the part took two weeks it wasnt there fault and they did as much as they could to keep me informed on my extended vacation. Thanks to Dwight for putting up with my wife and I on our honeymoon freaking out as if the world was ending 😂. They had amazing customer service and I am glad they were the shop I chose.
The employees are very nice and respectful. I only take my car to them because theyre are very reasonable on their prices and they get you in and out. God bless all of the workers there.
Waste of my time & money there. Would not recommend
They were very polite and patient with me, as they explained things to me, so I could understand. They fixed my car quickly and efficiently. I am very pleased with them and they have a customer for life.
Had the opportunity to try out Precision Tune Auto today as I was in a jamb with one of my older vehicles which we use to commute. I called these guys at 10am and they said bring it right over. A hour later the car was running great and at an unbeatable price. This will now be my repair shop for all my vehicles and will be recommending them every chance I get. Thank you guys been looking for a shop I could be confident with and I just found them.
Mr. Steve Woisin excellent customer service your employees was excellent as well I will be back me and my friends
This was the most amazing experience I have ever had in response to an almost devastating day. After a VERY stressful ordeal of trying to make a job interview which resulted in overheating my car, I was pretty emotionally exhausted to say the least. While one gentleman consoled me the rest of the team acted fast. Within a few hours I had a new water pump, a smile and a new mechanic. Highly, highly recommend.
Oil change in less then ten minutes
Being from out of town and stranded on a Saturday morning, needing to be at a very important wedding at one oclock pm on Sunday - 686 miles away seems to be a nightmare of disappointment. Being towed to an AAA approved repair shop which happened to be Precision Tune Auto Care proved to be an awesome joyful experience. As the team showed up at 7:30 in the morning and assured me that I would be taken care of in an expeditious fashion, I walked out the door an hour and a half later with a new alternator, serpentine belt and a renewed confidence in Auto repair managers and mechanics, all at an affordable price, and my car is running better than ever. Thanks to Manager Steven Woisin and his crew and Precision Tune Auto Care.
Got an oil change and was in and out fast. Customer service top notch and price was excellent. Ill definitely be back!
They replaced the altinator in my wofes lexus they did it on short notice and i loved how fast they got it done and took and shared a lot of pictures for future maintence to be done like certain areas that may have had a oil lek etc etc etc air filters tire pressure etc... i feel like they went above and beyond !!!!
Thank you to Steve and the team. They took very good care of my Daughter.I called and spoke to Steve. He explained the options B4 I sent her down. After her arrival, she was taken care of and not over charged / taken advantage of in any way. Good to know great people are out there doing their best.Thank you Steve.
The Employees are the best, very sincere and professional. They give you the facts about whats going on with your vehicle, and thier prices are very fair for thier time and work they put into making sure your ride is at its best. We were extremely happy with the work they did, the price was more then fair. Most of all we enjoyed talking with the staff, they have are business and we are referring all our friends and family to shoe there. God Bless yall
Great experience. First time in a long time I didnt think I was getting ripped off at a mechanic shop. These people are very nice and helpful.
Fast, convenient and professional
We had taken our car there for the third time and I have to say, we were treated well. Honest and timely service. We wont take our car any where else for service unless absolutely they cant do it. Id recommend them to anyone who needs good work done
Great customer service. The mechanics seem to know their stuff. The owner is a honest guy who is not out to make money but is about helping his customers. Fair pricing for great service. They now have my buisness.
I found this shop a couple years ago and I have been very happy with their service. I would not consider taking my vehicles anywhere else!
Been here a lot in the past year or two. They always find a cheap, efficient, and effective way to solve my problems. (Even if my description of the problem is awful.) They are always eager to help me with my Toyota Camry and I wish I could thank them more for all they do. Thank you Precision Tune Auto Care!
Fast, courteous and excellent service! I went through the EXPRESS lane, and assumed that it would take an hour or 2 waiting but my car was ready in less than 30 minutes! I will continue to come to this location for all my auto service needs. Thanks guys for all you do!
I like this place because the staff are friendly. The price is a bit high but Im willing to pay it because the service is quality. My vehicles are usually in and out within the day.
Very kind, honest guys. You just dont get honesty out if people like that. Will definitely return, for any maintenance or work they provide.
This was the best experience I have ever had with getting my car repaired. The gentlemen working there were so helpful and honest and explained everything to me so I could understand. I unfortunately was on vacation so I do not live close to them but if I did I wouldnt go anywhere else.... Ever. Thank you again!
Ive been coming to this location for as long as i can remember but today was by far the best experience Ive had there. I didnt catch the mans name working front desk (muscular guy who had tons of tattoos on his arms) but he definitely Knew how to run the front office professionally. Lobby had two before me, two was coming in behind me and phone was ringing. He managed to do it all. The oil change wait was one of the quickest and today they had it pulled up front with door open for me to get in. Never before have i felt catered to like that there. I just wanted to give that man an A+ for going the extra mile! He deserves a raise!😁
I took my vehicle here twice with appt and neither time could they take my vehicle in. I do not live close so its a disappointment to drive 45 mins to get turned away WITH appt twice. I Will not be back.
Best shop in town
I will never go anywhere else but here if I need work on any of my vehicles. Everyone at this plAce is super nice an helpful I felt like I was at home very good environment trustworthy an best prices around . Highly recommend.
They quoted us $480 for a repair. When I went to pick the car up the next day the total was now $692. The original diagnosis was wrong so they just added another part without checking with us to see if we could pay the added expense.Misdiagnosis... No communication
Best service at the best price!
The guy was cute. Did a great job. I wish he offered more services than just auto care🤣🤣🤣
I’m an out great customer service
Well oil change was fine, but when you get your car back you expect it to be in the same condition as when you took it. Side view mirror was knocked if of her car, like I appreciate it. 👎🏼
I used to rate this place at 5 stars every time I went, but maybe its under new management? The technicians were all over the place. They started work on my car without quoting me a price. One employee came over and interrupted my tech to show that he had brought pizza. The whole thing was a mess and I wont be back
Loved this place. They do a great job. Very satisfied.
Ive been coming to Precision Auto Tune on Gunbarrell road off and on for over 10 years. They always fix what I need fixed in a timely and professional manner. Their repairs are always good and they always explain anything else on the car that may need fixed. Highly recommend.
I tried out this location when the one on highway 58 closed because Rich has been servicing my vehicles for almost 2 years and I wont let anyone else work on my car. The price was great as was Richs service and expertise as always. Im not sure Ill be back to this location though. The first problem was the seating. I have a bad hip and was unable to use the high stools so I walked around outside since it was nice out. While doing so I heard a man (I believe he is the manager, name on his shirt was Steve) cursing at and belittling an employee. Based on the many religious decorations at the location I was shocked to hear such behavior. His loudness and aggressiveness made me very uncomfortable.
I have been to the Precision Auto Tune on Gunbarrel Road and was very pleased with the service. The techs seem to really care about your car and take the time to make sure everything is fixed correctly before you leave. I was very impressed as I have had many bad experiences with other auto service companies.
These guys are great. Every Precision Tune Auto Ive been to, Ive had a positive experience. Friendly staff, Fast service, honest mechanics, and good prices too.
My starter went out on my car while traveling to Chattanooga. Mike stayed past closing time to make sure that my car got repaired and I was taken care of. He went above and beyond good service
Really nice guys, best price and super quick on oil changes Ive found. .
Fast and speedy service. Great customer service. Not the best waiting area for comfort and relaxing; however for a quick service auto care place it was extremely clean!
I was out of town visiting family and saw that I had a small oil leak and decided to have my oil changed and have the leak checked before heading home. Went here because they were running a special for a $20 oil change. First, they charged $18 just for looking into the oil leak... ok fine. Next, I knew my truck took synthetic oil but thought it wouldnt be too much more since they were running a special here on a standard oil change. I was wrong, they were going to charge $65 for the synthetic oil change. Told the guy I paid less than half that last time I got my oil changed back home at the dealership and he told me they mustve been running a special. I told him I was going to take it somewhere else. Called the closest dealership and they said they would do a synthetic oil change for $34 so thats where I went. The staff there was nice so thats the only reason I gave this place two stars. Moral of the story: dont go here if you need synthetic!
The manager James was great! He is very personable and friendly. He showed great customer service and clearly explained everything.
I visited Chattanooga Tennessee in my way to ohio and they did some work on my bmw and they were very respectful and fixxed my car promtly. Thanks alot guys.
Ive visited for differing maintenance on 3 occasions and have never been happier with an auto service establishment. Theyre knowledgable, very friendly, very accommodating, and will take the time to explain the issues with your vehicle. They always make sure youre taken care of in every way. Lifelong customer here.
Very quick and clean area. They will tell you what other issues you have on your car and they seem very honest. The staff is very polite.
Great service and great people. If you have a BMW go to them to work on it!
This place has Obviously has new 9wners that are Very good spiritual people.. Me as somebody that 8snt where they should be with good I Honestly felt his spirit in this bussiness.. It appears to be owned by a Veteran / Police officer & The change is absolutely a very welcomed sight to me! The change is amazing & needed we was customers before but we are definitely customers NOW! OH Super fast great guys in the shop as well THX FOR Your service!
Great service will defiantly be coming back, if you dont know where to go, def go here!!! Very please. Been to 4 places included Chevy to get my truck fixed and they fixed something that Chevy couldnt. Defiantly recommend!!
I was lucky to get there when two other appointments were cancelled because they were late. Service was fast and they made sure to answer ANY questions I had. Very professional !
Super friendly place, honest and good prices
Very helpful and professional! Love the Christ like environment.
Very friendly and the detail information about vehicle was very much appreciated. Definitely an aid in the up-keep of the vehicle.
Guys were very nice but were not organized and didnt communicate well. I will be back tho...think it was just a rough day.
Under new management, staff is willing and ready to give great, caring service.
Tried going to Goodyear for a new alternator on my truck, they gave me a ludicrous estimate, were wishy washy about the estimate and cost of parts, I felt like I was getting scammed. Called Precision Tune and spoke with their manager, and he was instantly professional, straightforward, told me EXACTLY what my options were, that he had parts in stock, and his estimate was 250 bucks less. They have my business now!
They didn,t tell my husband the truth about his car he had to get a second 0pion and they told him the truth and fix the problem.
Loved it. In and out quickly for oil change
It happened in a reasonable amount of time, and I was informed of things my car needs without the pushy sales techniques used in some shops.
You took care of what I came in for, then showed and explained additional recommendations for my vehicle without pushing for the service to be done then and there. Most places really talk down to customers, bullying them in order to convince them into additional, unplanned service or maintenance. Since you did NOT, I will definitely be back and recommend your services to anyone when car services and maintenance is the topic of conversation! Many thanks!C.Chandler Gunbarrel Rd Chattanooga,TN
I felt they were honest. Plus I was given an unexpected discount which helped me a lot.
Folks are courteous and service is always prompt and they get you back on the road in quick fashion. They know what theyre doing and YOU know what theyre doing as well because youre kept well informed.
Great service! Quick oil change. Will probably go back for my next one.
Their new oil change style is convenient!
Quick work and nice guys
This is a comprehensive auto care place that you can trust! Very friendly, explains thoroughly, and most importantly, up front & honest :)
Awesome service! Fast and affordable. I highly recommend them!
Worst place ever!!!!!!!!! I am a struggling college student and I spent soooooo much money that I didn’t have here for them to do NOTHING to my car. All they did was refer me to someone else AFTER I paid them all the money. I am very upset because my car is still having troubles but I will NOT EVER Return here again!
Great and fast services ill continue to use them for my services.
Great service- in a Timely manner
They did a good job of servicing my car, and the price was not bad
They were quick and thorough. Told me what I needed and what they suggest without being overly pushy.
Always get a second opinion before spending money here. I was quoted for an $800 repair and went to my regular mechanic and he said there was nothing wrong with said part.
I love these people, they help me out when I need it & the price is good .
I have always taken my cars to these guys and they do great work at good prices.
Had an air conditioning problem on the road July 4th weekend. They verified a previuous diagnosis, resolved and replaced the compressor. Back on the road that afternoon. I was impressed with the professionalism, commuincation and workmanship. Cassie was technically savy, patient and friendly; a model of how Customer Service should be delivered. .The fact they had 8 bays full, attests to the quality of their work. Recommend this location for car repair work.
Outstanding manager (Steve), employees, and service!!
Friendly staff and quick service what more can you ask for.
Great service and great environment
Rude and dont let you know exactly whats going on with your car before they fix it plus they overcharge got much better priced from other companys