Kathie Douglas was so awesome helping me determine all the details about my move by Suddath!! She was very professional and responded quickly to my questions and concerns. I felt so comfortable with her. She treated me like I was her best friend. I am forever grateful to her for being so very good to me! Shes the best!!

We had 1-star and 5-star experiences so Im giving 3 stars overall. We worked with 3 crews, 2 of which had issues with wearing masks. During our pack-up process, Andy (lead) told me he and his crew members dont wear masks when moving boxes to the truck. I asked them to wear a mask the entire time. He agreed but made it clear he wasnt happy about it. I mentioned his attitude to my corporate contact, Kristy, when I asked her about Suddaths PPE policy. Andys crew was supposed to come back the next day to load our belongings onto the truck, but one of them was exposed to COVID so the entire crew was put on quarantine. Kristy scrambled and scheduled Bill to come the following day. Bills team did such a fantastic job that I requested them when I scheduled our belongings to be brought to our new home. I requested Bill one month prior to our move-in via Kristy, who left Suddath and didnt pass along my request to her replacement, Elaine. On the day of our move-in, we got another crew that didnt follow the mask policy. However, in this case, crew member L was so rude and belligerent when I asked him to wear one that I was uncomfortable having them in my house. The crew lead, Robert, told me he would make L wear his mask, but L continued to say he wouldnt wear it to both Robert and me. I called Elaine to request a new crew and described Ls hostile behavior and refusal to wear a mask. She escalated me to her manager, Blythe. They contacted the Operations Director who scheduled Bill (who I originally requested) to come the next day. Bill/Adrian/Drew came and did a fantastic and efficient job, wore masks the entire time, and were polite and professional. Elaine and Blythe were professional and responsive in all my interactions with them. Beatrice in Claims was professional and responsive in resolving our damaged and missing items.

This was my first time with a moving company, we relocated two of our offices. Philip De Noto was the commercial executive sales representative that worked with me. He was outstanding and extremely helpful. I never had the need to call him, he was always following up with me. He went above and beyond for me. Philip not only gave me a proposal, but also a great customer service. He also sent me a super crew, Tim and Andy. Always ask for them. They did an excellent job, they care not only about the job, they care about the client 100%. Tim and his crew are the best. If you are in the process of moving and need it done right I do highly recommend Suddath to move you.... and dont forget always ask form Tim and his crew.

We are a working manufacturing plant that moved during our busiest season. We met with Austin from Suddath to see what options we had to keep manufacturing and moving into our new location at the same time. He walked our plant and came up with a plan and he came back the same day with his supervisor to make sure the plan was the right plan. He had a proposal to us within 2 days and he was thorough and understood our needs. Scarlett came on as the moving coordinator and gave us the full plan and worked with us when we had to change the plan. Of course there were hiccups, what move doesn’t. What mattered to us was how they were handled and in a very timely manner. Austin and his team made sure we could do our jobs while they did theirs. The move took several days and Austin stopped in several times to make sure things were going right and he came in the last day to make sure we were happy with the move and to see if we had any concerns.If you are looking to move and need it done right we do highly recommend Suddath to move you.Cheryl M

Outstanding Team! Coordinator Theresa Brown kept us organized and well informed. Suddath Operations Manager, Les Marshburn was so helpful in providing used boxes and kind encouragement. Armstrong Trucking was the best moving service I have every received. Both Bobby and William are excellent at packing a truck. Bobby kept everyone moving and did it with a smile and kind words. Great job everyone.

I observed 2 of there trucks unloading at an office building in Concord and noticed that they were occupying 2 handicapped parking spaces. Not acceptable

The move is on time within the time windows negotiated. The coordinators Kathie Douglas and Theresa Brown are professional and responsive. The driver (Bill Brown) and moving staff are also excellent. Thank you.

We had Suddath move our furniture and store it and then bring it to a home we were building. The crew that delivered our furniture was very impressive. The best moving experience we have ever had (7 moves to date)! They were professional, polite, skilled, thorough and just wonderful to work with. There was no damage and they took care with our home. Highly recommend.

Frank in sales was very helpful and accommodating. Theresa, our coordinator followed up nicely throughout the move and even arranged for a backup to call while she was out. What really buttoned this up was the drivers, a husband and wife team Chris and Keith. They were very calm throughout the loading and unloading. They were incredibly careful and respectful to ensure the job was done right. Overall Suddath has done an outstanding job and they are paying attention to details most moving companies do not. The hard work seems to be paying off for the management team and the team members at Suddath in Charlotte.

This being our 14th relocation in 35 years we have reasonable expectations. This company failed in most every category in what should of been a stress free relocation. Our household goods were placed on 2 separate trailer trucks with NO notice until it was too late. One would assume that the homeowner would be advised so that “essential household items would be placed on the first truck with the non essential household items on the truck not being delivered until 4 full days after the first. Our coordinator was MIA or just avoiding having to have the difficult conversation. It’s been 1 1/2 days and I finally was able to contact the company to find out that the second load is now sitting in a warehouse waiting to be loaded yet again onto another truck. Again no communication from coordinator. The good news is all my Christmas decorations, storage items,patio furniture, bicycles, spare bedroom items will arrive on time. I do believe they call this “Bait and Switch”.

Great group of movers. They took really good care of our items and our new home as well. Great communication throughout the process and would definitely recommend.

Wow! I was overwhelmed by the professionalism and the timeliness of Suddath! They were quick to answer any questions I had, and I was able to smoothly move store locations within a week. Absolutely outstanding service and work ethic. Would recommend to any user in the future; this company knows what to do.

In my case, I had to sell my house and then move my household goods to a temporary storage place and then move it to a new house. All the people from Suddath (packers and movers) were really kind and courteous, I cannot thank them enough. Especially, I would like to thank Elaine for all the coordination of the move. She was always responsive and continuously checking everything is on track. Definitely, she made the stressful move to a really pleasant and easy one! Thank you!

Glad we didnt read some of the reviews on this page before we decided to go with Suddath. Suddath was GREAT!!!. We have used them 3 times in our lives and each time was a pleasure. We had two different teams that moved us; Jims team moved us out and Bobs team moved us in. Both teams were prompt in arriving and took extreme care in carrying furniture in and out of the homes. Every team member was courteous and efficient(Unfortunately one credenza had a broken leg for which we have submitted a claim). We would very highly recommend Suddath to anyone else planning either a local or a long distance move (we have done both with Suddath).

My 8th and hope to be last House Hold Goods move was completed last week by Suddath of Charlotte and it was by far the best moving experience I have had . The Crew headed up by Tim Morton couldnt have been better on the front end and back end of the move. Everyone was neat, professional and understanding of our particular issues. The support Staff at Suddath was also exceptional from the Move Coordinator Theresa Brown to the VP & General Manager Monty Miller. Ms. Brown stayed in constant contract with me and I even had contact from Mr. Miller! Lord help us if we have to relocate again, but if it comes Suddath of Charlotte will be my only consideration!

I have moved 14 times during my military career. My move with Suddath this summer was the best I have experienced. We had an exceptional driver and crews on both ends. The packing was impeccable and the move was the epitome of professional. If possible I would request Suddath and our same driver for our next move. Thanks Chris!

I had an amazing experience with their services. These guys are great! They are extremely professional and provide quality service. Would highly recommend to anybody in the charlotte area. Thank you!

My move from CT to NC went very well. The driver was outstanding and his move crews at origin and destination were very good. My assigned Customer Service Coordinator was knowledgeable and helpful. She stayed in touch with me throughout the move process. I would highly recommend Suddath - United Van Lines and will use them again on my next move.

Outstanding service displayed by these guys! Nice people that helped me with all of my questions and concerns. Made my move easy and stress-free.

Wonderful group of people. Professional and kind. Best place for your moving needs

By far the best moving experience Ive ever had. Everyone I dealt with was extremely professional and friendly and knowledgeable about the entire process so I knew what to expect at each step of the moving process. I also appreciated the care everyone took in packing my things. Thank you, Suddath for an amazing move!

Very rude and obnoxious

Suddath made my move across the country significantly easier than I expected, helping facilitate every step of the process. My movers in both cities were great and my move coordinator was incredibly helpful as well. Would recommend them to anyone moving!

Everyone was extremely professional from start to finish. They were readily available to answer any questions - would recommend to anyone looking for a great company in Charlotte!

These guys did a great job with helping me move. Highly recommend Suddath for anyone in need due to such a high degree of work ethic and politeness.

P-E-R-F-E-C-T is how I rate our move with Suddath Relocation in Charlotte.My family and I have moved several times over the past 30 years and thanks to the great care we received from everyone at the office here in Charlotte this was the best experience. Each one of the people involved were so easy to work with and thorough I feel it is necessary to say thanks to them individually: Monty, Theresa, Gene, Bob, Lamont, Kyle, Manny, Lou and Michelle. Dave too for coming back to get my empties :-) You guys are the best!!

Suddath of Charlotte moved our office across town. we have moved locations three times in the last few years and I have to say this was by far the best move. Shannon Crider was helpful, detailed and most importantly was available throughout the entire move. She was knowledgeable and always courteous. The entire Suddath team were true professionals, right down to the building protection they used. I would definitely recommend them for your moving needs.

Very easy to schedule and adjust the timing to meet my needs. The driver and his team were very extremely careful when packing, loading, unloading, and unpacking...nothing broken or even scratched. They put down runners for the wood floor as well as wall and doorway protectors and not even a scratch or a scuff was left in my new house. Wonderful move!

Made moving very simple for me while I was bouncing around this summer. Would highly recommend to anyone in need!

Monty Miller and Suddath Relocation Systems have been providing backup storage space for our community Furniture Bank at Crisis Assistance Ministry for over two years now, and we are so grateful. Now we dont have to turn donations away due to lack of permanent space anymore. At our free Furniture Bank, our clients are now more likely to be able to find the furniture they need to make their houses into homes and live with dignity in properly furnished homes. Thank you so much on behalf of our neighbors in need!

Great, friendly service. Would recommend to anybody. Showed great care and made my experience easy!

Knowing the reputation of some moving companies I was hesitant to have any company make a move for my family. I made the right decision with Suddath as I have never met a group that was more professional with attention to detail and great caring about our possessions. Without hesitation I would recommend Suddath of Charlotte.

Best move of my 20 year career. Friendly, professional staff with company longevity. Demonstrated teamwork; another team stopped by when they finished their account to see if the team assigned to me needed any help.The destination property was much smaller than the origin property. The guys stayed as long as I asked to get as much packing out of the house as possible. I know this is part of the contract but Ive never been assigned a team who wasnt in a hurry to get to another job and/or treated my property with as much care.Most importantly, my HHGs made it to destination in perfect condition!!Perfect final move!!

The movers did an amazing job. Stress free and easy move thanks to this company.

A company that goes above and beyond to satisfy the customer. I would definitely recommend to anyone looking for a stress free moving experience.

10/10 experienceProfessional, Effective, Stress-Free, Reasonably Priced. Overall, amazing service. Look no further for a moving company in Charlotte.

The workers were very friendly and made everything easy. Would definitely recommend to anyone looking to move in the area.

Through my several moves, this company made it the easiest and quickest for my family. Moving cross country is no cake walk, but it was stress free with Suddath from the beginning. Thank you!

These guys are great! They exercise great care when moving all your items and they do so in a timely fashion.

They made moving very easy and stress free. Great company and I would recommend to anybody.

Monty did a awesome job and gave us great pricing. Very professional. Most of all the gentleman that moved us took very good care of our furnishings. We definitely give these guys 5 stars.

Suddath was amazing! The crew was so knowledgeable and respectful. They treated my stuff as if it was their own and took extra care of it. I would recommend them to anyone looking to move!

Everyone that I dealt with at Suddath was wonderful, starting with Debbie Ponder who gave me a very thorough and complete estimate, and progressing to Brenda Irlanda Menendez, my wonderful Move Co-Ordinator, who was with me every step of the way, always checking with our progress from beginning to end.. And last, but certainly not least, I must commend my wonderful driver, General McKinney. Yep, that is his name, and he certainly lived up to his name being the main leader with my packing and then driving my belongings to my new location and then unloading my furniture, with a very pleasant demeanor and enthusiasm!

We had the very best crew and were very happy with the move. Very professional and very efficient. We could not have a better team. Thanks

I would recommend United Van Lines to anyone. They were polite, expedient, and gentle with my belongings. There was nothing damaged in my 1,250+ miles move! I will use them again if I every decide to relocate!

My local move went very smoothly. Bill Presson did a great job. Thanks!!

Great experience! James and his crew (Drew, Stan and Christian) were all kind, helpful, courteous and efficient! Thank you for serving us well in our transition!

Great service! made the move easy and stress free

This was my 7th time moving in 6 years and Im so glad I had the help of Suddath. They made my move quick and hassle free! Will definitely be using them for my inevitable 8th move.

James arrive early to my appointment, was very polite and respectful. He was very efficient in the manner in which he worked. He also promoted the company for any move I might have in the future .

Great place to work for the summer!Very welcoming staff

Suddath is a fantastic company that helped me with every need I had. They were encouraging and helpful every step of the way and they are still helping my business succeed!

Brian Is the best employee. He helped me so much. Go Brian.

If you are ever moving and want to avoid the hassle of doing it yourself, I would look no further than Suddath. I had the privilege of speaking with Monty and he is one of the most knowledgable men that Ive had the chance to speak with. Their company will stay in touch with you through every step of your transition. I will forever trust this company when relocation.

Very professional, responsive, and hands on. Treated my furniture and installation like it was their own. Very happy and will absolutely use them again!

Great people, great business plan

The BEST workers Pierre, CJ, Anthony, and Chris. These men did a fantastic job, courteous, respect for our home furnishings, Efficient in organizing the packing and unpacking. The most importing thing is the TEAM work of these men. They are a credit to your company! Jim Gensch JJG

A+ experience with this company. I highly recommend!

The crew was extremely professional and kept me updated very regularly! They made my transition as easily as possible!

Great company too work for and great movers and drivers

Moving can be a painful process, but Suddath made this process easy and painless. I would highly recommend Suddath to anyone seeking a professional group to assist in any type of relocation services.

I had a great experience, the service is second to none! Very professional and I would highly recommend them.

Suddath Relocation Systems contacted our agency to see how they could help with our Thanksgiving Food Box program. We met with Monty and he offered a solution that was invaluable! Suddath loaned us 5 SAMS units for the over 1,600 food boxes we collected. For two days, their drivers drove the SAMS units around Charlotte helping us distribute the boxes. Not only did they drive, they assisted us in unloading at each location. Bottom line - they provided us with services that helped make our food box program in 2016 a huge success! We could not have asked for better customer service from this company and I look forward to working with them again in the future! Pam Beam, Executive Assistant, Charlotte Rescue Mission, Charlotte, NC

Great job to Tims team ! Thank you to James. Drew. Aubrey an Christian for doing such a good job !! Would recommend Suddeth Relocation to everyone!! Thank you Monty for taking care of us !

Their customer service is superlative. There is a very good reason that they are the number one United moving company.

Frank Byrne and the team at Suddath were fantastic throughout our complicated move. Frank did a great job providing a detailed estimate, and we ended up getting a credit back after weighing.

Frank did the estimation and followed up several times, made price on par with competitors. Theresa coordinated everything flawlessly as well as communicating at every step. Perry, the driver, and his crew, moved everything with care on both ends fom Charlotte, NC to Henderson, NV. My car was moved also with care. Will use again and recommend highly!!!This is the 2nd time using Suddath and I couldnt be happier with the service I received. Frank Byrne and Theresa Brown at the Charlotte location made the entire process very easy. Our driver Reuben was very professional, maintained a good line of communication, and his team took very good care of our belongings. I would highly recommend Suddath to my friends and family, Thanks Suddath!

I chose this company because I was ok with paying more then other companies for better service, however, I am deeply disappointed with the service I received. The company sends out a rep to provide a quote for your move... its an estimate so the cost can go up but I did not expect it to go up 150%. I spent 2 hrs with rep walking him through our 3 bedroom home... so I dont understand why I went through that to get a quote that was so wrong. When I tried to inquire on how the pricing could have been off, customer service was horrible. I will not use this company again, nor will I recommend it to friends and colleagues. If I knew Id have had this experience I would have gone with the lower quoted companies, so much for paying more for what I thought would be better service... very disappointed.

It was the worst move ever. They packed their on garbage along with my personal items. Small parts from all furniture were packed together and lost somewhere during the move. Furniture arrived damaged, because it was not properly packed. The communication was terrible. Claim process is painful. Next time, I would avoid this company at all cost.

Very professional kept in touch with us the whole time quick and clean

We are a military family who pcs from Washington ft. Lewis to NC fort.Bragg. We are now going on 2 months without our household goods with 4 kids in the home with nothing but air mattresses and a tv we had to buy just for something to have in the home. We have called over and over to this company to find out about stuff got 22 voicemails and I even find COO on Facebook write him and nothing return even after telling him I can’t get an answer from his company. I told him I was sorry to go on Facebook to get ahold of him but that I couldn’t get anyone to call us back that I had no choice. I got nothing back from nothing. We are still dealing with this problem in a home with 4 kids and have nothing and the one time we got a person on the phone she said we maybe and or might get our stuff in the 2 week in August. My wife has been crying and is loosing her mind because what do you do when you have a home with none of your belongings and I have to return to work next week with none of my uniforms for work. This company broke its contract 4 times already we were told our house would be here July 6 and it’s now July 20 and being told maybe 2nd week of August. I am so lost on what to do military can’t help and I have already Yelp them and made a Facebook page about this.. I guess we get to be just another family without until this company feels like giving us our stuff..

We used these guys to move our Charlotte office from Pinevill to Ayrsley, they did an amazing job. It was incredibly efficient and everything was there and set up exactly when they said it would be. Monty Miller was a great help, he made a few suggestions about when we should make the move to make it as seamless as possible. The drivers and movers were curtious and helpful. I am super impressed and will be using them again for any future moves we make.

Great place to work for over the summer while going to college.

This is the best professional service Ive ever experienced! I will tell everyone I know about the quality of this company!

The person who unpacked my tv was cordial and timely

The movers were helpful in keeping the job moving and having some fun and maintain a positive mood in a stressful time. Walter was especially pleasant and he and Junior were very hard workers.

Awesome peoples

Doesnt return calls or email, very unprofessional.

First class company!

Great for storage

I love working for Suddath!