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Queen City Auto Sales
3765 E Independence Blvd, Charlotte, NC 28205, United States
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Queen City Auto Sales
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Sh
Review №1

I had such a wonderful experience here. I bought my first personally owned vehicle here and I’d been hunting for months before I found this dealership. From the second I walked through the door I felt welcomed and well taken care of. The staff here was very attentive, understanding, and friendly. They accommodated all of our requests and made sure that everything was as perfect as it could be. Ive been to a lot of dealerships lately looking at the same vehicle only to leave dissatisfied with the time I’d invested. That was not the case here. Stand assured if you come here you will leave satisfied investing both your time and money.

Te
Review №2

My daughter and I purchased her 1st car here and it has been nothing but issues with this place! If I could give a zero stars I would. We bought the car and 3 days later the car started to leak, my daughter took the car back so they could fix, it start leaking again so she took it back. It is now leaking again so we took it to Volkswagon who told us there are several leaks and the cost for repair is $7000! We paid $7000 for the car and they will do nothing to help us! NOTHING! This has been the worst experience ever and I would stay completely away from these people! We havnt had the car for a month, the car has been to them 3 times, lets not forget the $7000 is just for the leak, she also needs brakes and rotors, shocks and struts. STAY AWAY FROM THIS PLACE! I MEAN THIS FROM THE PIT OF MY SOUL! IT REALLY HURTS THEY DID THIS TO US!

Ba
Review №3

The staff at Queen City Auto Sales are great! Mustafa was super friendly and helped me get the car I wanted. It was a very painless process and I felt much more welcome that at other dealerships. They have been great with following up and making sure everything was going well. Would definitely recommend them for your next vehicle purchase!

Wy
Review №4

Mustafa is the best. Got us into the car we wanted with no problems what so ever. Fast service and very patient. Made us feel at home. Would recommend to anyone looking for a car.

Ja
Review №5

Queen City is a great business, Saad and Mustafa are great people. They are very nice people and can help you get into a car of your choice. If you want to Ride nice and clean then come to Queen City 🤟🏾‼️

Je
Review №6

The guys here were lovely and great to work with. I ended up walking away from the car, but they gave alot of their time to me today. Recommend to go look for a car here!

Ki
Review №7

This is defiantly more than a business there family, the dynamics of this business returns hope into the world there are good people out here and they dont make it about money, its about better yourself and reaching goals in life. I was going through the toughest time in my life and they had know clue that, they were keep me afloat, I went from rentals every week, to paying for my own car monthly and Got blessed up with some bothers in the process lol I wouldnt have gone anywhere else and If I had to do it all over again I WOULDNT CHANGE ANYTHING !! STARTING WITH CHOSEN QuEEN City AutO.. And no matter what please take care of there property because they will take care of you.

Mi
Review №8

Great cars Great prices. Service was good they are aware when you pull up!

La
Review №9

These guys were great in helping me buy a great car. They showed me exactly what I was looking for and gave me a great price!! I would definitely recommend them and will be back for my next car purchase.

Ca
Review №10

I bought a truck for there 3 weeks ago and only put 200 miles on it before the transmission went out in it. I was never offered a warranty. I asked them to split the bill for the transmission to be replaced and they said no. More then likely that is all they have on the lot are lemons.

Is
Review №11

I RECENTLY BROUGHT A 2017 INFINITI FROM QUEEN CITY AUTO DRIVES MARVELOUS. THE Experience was a breeze. No hassling around and we didn’t spend all day in the dealership either. My man Mustafa took great care of me while I was there. ILL Recommend Queen City auto to anyone.

Mi
Review №12

Best Service!! Nicest Cars In the Charlotte area. QUEEN CITY AUTO SALES

Ga
Review №13

I love this place !!!! They will work with you and they have great customer service. So if you need a car come check them out. They will get you in a vehicle.

Pr
Review №14

I’m so happy that I got a car from here . I brought a Lexus a month ago and I love it ! No problems whatsoever! They gave me a great deal on my trade in and my new car payments are affordable and not outrageous! My credit isn’t great, and they still approved me, I’m still in shock that I own this beautiful car! Give them a call, you won’t be disappointed:)

sa
Review №15

I have to say we are very pleased with the way this company was able to help me get into my dream car. I’d definitely go back if I ever need to and I’d definitely refer them!! Thanks again Mustafa!!

Na
Review №16

Great customer service they even helped with an issue after my purchase I love Queen City auto

de
Review №17

This is one of the best car lots I have ever been to. Every single person was respectful and helpful to every question I had for them. I brought a car and needed something done and right then and there no question asked he helped me with it. You can’t beat that. If you need a car this is really the place to go the whole team was awesome to work with

Sh
Review №18

Overall Good Experience. Small hiccup with completing the deal the day of dealership visit but handle well immediately. Friendly & Professional.

Za
Review №19

I purchased a 2014 Ford Fusion in January of this year. The team at Queen City Auto Sales was courteous but did not repair quick issues that I pointed out when test driving. I was told these issues would be fixed before I came back to get an inspection. They were not. After passing the inspection, and purchasing the car, it lasted about 2 months before having major issues. This dealership either masked the issues well enough so they are not noticed by a general inspection, or is working hand-in-hand with a major Ford Dealership down the road from them. My car now needs a complete engine rebuild, but it is more cost effective to replace the engine entirely. The transmission also has problems now which causes shifting to be quite violent. (I do not drive erratically or have any reason to believe that I caused these issues in the last 4 months of driving the vehicle) PLEASE avoid this dealership, OR buy the extremely expensive warranty offered after purchasing. Thank you Queen City Auto Sales.

Om
Review №20

Got my big sexy truck from these guys and the purchasing experience was great! Named her big stacey.

Ke
Review №21

Queen City Auto Sales surpassed all expectations that I had regarding purchasing a car. I did not have a long wait. Mostafa was able to get me approved for a newer vehicle than the one that I originally applied for and with way less miles! It is a top notch technology equipped vehicle as well. If you are credit challenged or if you are not credit challenged, I encourage you to check out Queen City Auto Sales prior to purchasing your next vehicle. They have a car that will suit your needs from Hyundai to Range Rover. You will not be disappointed.

Ze
Review №22

These guys do honest business. I highly recommend

Ti
Review №23

Bought a 2009 Audi A4 “Prestige” (12-21-18) and less than 2k miles later, belt broke due to a bad tensioner. Also, the valve cover gasket leaked, and so we took it to an Audi dealership and they found even more issues and that ended up costing us more than 5k to fix an engine that the seller specifically told us that he had “his mechanic” vouch for.10 months later we received a letter from the State of NC Department of Transportation. The letter states that our VIN number on the title they gave us doesn’t match the VIN on the car. Sounds like they are running a scam to me. Called them to see if they can address this issue.. the guy I spoke to told me he’ll call back in 30 mins... waited and never got a call. Doesn’t seem like they care about anything but getting their money. We had to contact the License and Theft Bureau and they asked if we would like to file a criminal complaint.. Strongly considering.Though I bought the car “as is” I feel like there should be some responsibility taken by the seller for selling bad vehicles to good people. If you’re reading this please take caution. I normally don’t write reviews but I feel like my experience should be shared.I see a lot of other buyers sharing their bad experiences. I don’t see how they are still in business. Karma will eventually catch up.

do
Review №24

They are the BEST, friendly, affordable and knowledgeable. The best car buying experience I have ever had.

Ki
Review №25

Didn’t greet as I was looking at cars. Not friendly at all!

Sh
Review №26

I would buy a car from Mustafa ANY day of the week! it was an EXCEPTIONAL experience! He found exactly what i wanted in a new vehicle especially because Im starting a family. The establishment was amazing as well, would come back to Queen City again and highly recommend to anyone looking for their future vehicle!

An
Review №27

Great selection of foreign cars

Bi
Review №28

We just had the easiest and least stressful car buying experience ever. Mustafa and Yazan were great to work with and provided excellent customer service. I wont hesitate to recommend them to others and will come back when I need my next vehicle.

Br
Review №29

The staff has great customer service and great cars. Easy to get approved and they make it a easy process. I waited a couple days after a few good drives before writing my review. I’m very satisfied. Thank you guys!!

tr
Review №30

Great experience! Was good with the delivery of customer service and they helped me get my new car rolling!

Ja
Review №31

Great place !!! Just purchased a 2016 charger from them and it run like a beast ! Highly recommended ! MUSTAFA will get you right before you pull off the lot !!

dr
Review №32

Went to several car lots using banks that want 6000 down for the same vehicle I purchased here. My credit not so pretty, but these had me in and out the office within the hour. Looking for a great quality vehicle with fast results from the bank. This is your place to go. Can’t wait to purchase my next vehicle from here

Ch
Review №33

I had a great experience buying from this dealership. I bought a 2015 Jeep for a great price, with no hassling. There was an issue with the car title not coming to the dealership on time, but Mustafa gave me his personal contact information. I contacted him regularly for updates, and he always answered the phone and informed me on the current state of the title.I would EASILY buy from this dealership again.

Ay
Review №34

I had a great experience with Queen City Auto Sales. The staff is friendly and welcoming while the prices are excellent. This is by far the best dealership in Charlotte... I would highly recommend to anyone who supports small family businesses and strong core values!

Ro
Review №35

I bought my Mercedes at Queen City. They gave me great deal. I love it

Ch
Review №36

I went to Queen City after having researched their inventory online and found my 2011 Chevrolet Traverse. Yazan and Mustafa (hopefully I spelled the latter correct) were extremely helpful and knowledgeable! Being somewhat credit challenged, I got approval with a reasonable down payment which I was prepared for. The car was clean and sounded great. Even with my wife and kids in tow, the process was simple and structured.As for the vehicle itself, I had to put brakes on it and get the oil changed.It needs tires and a few other things. Let me be real clear, these are things that would need to be done as with buying a used car you inherit the its prior owner and conditions. I am able to slowly get these things in order and the truck runs great. I cannot be more pleased with my purchase and with this dealership. I will be visiting them again for my vehicle needs.

Mi
Review №37

I Bought a vehicle from these guys, they took great care of me. Great family business, they were a joy to do business with. Thanks guys!

Ar
Review №38

I have absolutely NO credit. Thanks to the relentless work of Yazan, I was able to get a loan approval on the car I WANTED. Thanks for everything. I appreciate you for going the extra mile to make sure I left with MY car. 🕺🏿🕺🏿🕺🏿

Wi
Review №39

Excellent service provided. Made the experience very enjoyable and I was able to get a great car for a great price. Answered all of my questions and they provided me with everything I needed. Happy customer here!

La
Review №40

These are some amazing people. Even though I knew they did not have to help me with car repairs which were internal after months of having the car because of my warranty from the bank they went above, and beyond. I will recommend anyone to come here and purchase a car. I will always be thankful that I got a car from Queen City Auto

Ca
Review №41

We found the vehicle we were looking for at Queen City Auto Sales while shopping on the internet. We drove from Camden, SC in order to purchase the vehicle. These guys were super nice from beginning to end! Honest, professional, and not at all pushy. Would definitely purchase from them again!

Sa
Review №42

Quick and easy service, friendly people who were very helpful and determined to get me in a good and reliable car for a low price as soon as possible. Would recommend 👍🏾. Also shoutout to Saad for the help

ri
Review №43

Great help from the start to finish. Willing to negotiate a fair price for vehicles. Very attentive and friendly. Stress free environment Without naggging and being pushy to make a decision right away.

Da
Review №44

Got my 428i BMW from these guys and they’re awesome, great car and they moved really fast for me. I would recommend these guys for foreign and regular cars!!!!

Ad
Review №45

I enjoyed my experience here. The cars were very clean and well taken care of. They also did my tags on the spot which saved me a trip to the DMV. The process was fast and easy. The guys there were true gentleman and made sure that I was able to receive the car that I wanted.

Jo
Review №46

I’m from the coastal region in Nc and was in the market for a truck. I’ve been searching for weeks and between salesman not being honest and/or simply not returning phone calls to the point I had given up until fortunately coming across Queen City Auto while in Charlotte on business. Not only did they have the exact truck it took less than an hour and I was approved. No hastle no drama. I would and will do business with these guys again and highly recommend you do as well.

Br
Review №47

A great group of guys. They make you feel at home and will give you.a great feal.

Er
Review №48

Mustafa really made my experience very quick and easy. 10 out of 10 service.

Sh
Review №49

Ive been looking for a good car thats affordable (Im a student with two jobs) and Queen City Auto Sales helped me out tremendously. I purchased a 2008 Ford Escape XLT and not only did they lower the price $500 for me, but they replaced a lining in the car that was loose and hooked me up with a 3 month warranty on my engine! I was super nervous about the purchase after a bad experience with my first car, but I absolutely love my new car and will recommend to anyone to check out Queen City Auto Sales. The people who work there are super friendly and their selection is great!

ch
Review №50

Great customer service and awesome used cars with low mileage ! This is defiantly one of the best in Charlotte 😎

Ci
Review №51

I love the experience I had with Queen City auto sales the customer service was great I will definitely recommend other’s to do business with them.

Da
Review №52

I bought a truck and a suv for two of my employees and 1 1/2 weeks later the truck was at the shop and needed repairs of $8500 I call this guys and they dindt seem to care they told me that the purchase was conpleted and was my problem and the truck was a flood veicle and they told me it was a clean car fox.Second car the suv had to do repairs for $780 and they said the same thing it was my problem thats why they push you to complete the interview with the bank quick because they know thats one of the first questions the bank ask if the car in in good conditions.When i was signing the paper for the vehicle they tried to raised the price of the vehicle on the paperwork, so be on the lookout when you are gettign ready to sign that the price on the paper matches the price they told you.And be careful to other families in need of a car because what appeared to be a $15,000 car ended up costing me $24,000 due to the repairs i had to put in the truck.

O
Review №53

Great vehicles, great prices and customer service was excellent... They were helpful and professional...

K
Review №54

Great cars/service/ polite. Purchased vehicle, the staff made transition super easy . Felt very welcome by owner and staff. Awesome place!!!

TK
Review №55

I Recommend it Queen City auto, They are very helpful,kind and very very honest on the deal, there Vehicles are in great condition, and the price is amazing, and they are the best Customer service I had, i Visit18 dealership and in the end i come back to Mostafa they are the best over all Charlotte, thank you mostafa for every thing, my advice if you need car jest go over there you will find what you need .Thank you mostafa, thanks Queen city auto.

Ta
Review №56

I bought a 2004 bight blue Infiniti. Not exactly the color I wanted. But moofasa I presume. Was super persuasive. He hyped it up and I bought it. He was right. It was everything I wanted and more. That’s YOUR GUY!!!

Eu
Review №57

Great place to buy a car very relaxing atmosphere. My car great gave me a good deal.

Sh
Review №58

Great place to get a car i went through all options and these guys made my dream car into reality

Na
Review №59

Hey can a buyer also trade in his car to apply credit

Ha
Review №60

I was looking for a car for my cousin and I stumbled upon these guys. Friendly and excellent customer service! They had him rolling in BMW 2012 in no time!

Te
Review №61

Excellent customer service, very friendly staff and great reliable cars!

Le
Review №62

Lovely people.. had me in and out... will be back

Pa
Review №63

Very friendly service and good advice, we found what we were looking for and very easy process! Id really recommend coming here for your next vehicle purchase

Ke
Review №64

I submitted an application late night online, Received a call the very next morning with an approval. Nice men will definitely come back.

Te
Review №65

Great place to get a car. Wouldnt go nowhere else how they treated me.

Ad
Review №66

Best car lot ever! everyone is helpful and friendly...cars are well kept and i would recommend to all my friends. This was my 5th car lot and the most helpful one....If you are looking for great service without pushy salesman, then this is the place.I love my Nissian!!!Thanks Queen City Auto SalesMrs. Johnson

Sh
Review №67

Very good experience. They are extremely nice and helpful. I would buy my next car from them also. Please see them if you need a car.

Br
Review №68

Would still give him no stars if possible, bought a car that I wrecked and still dont have a title because he bought the car from Texas I dont car where he bought it from he is running a scam and Im try to get the police involved, I cant work without a car he should be paying for a rental car for meThid guy is running a scam and tried to be a smWould still give him no stars if possible, bought a car that I wrecked and still dont have a title because he bought the car from Texas I dont car where he bought it from he is running a scam and Im try to get the police involved, I cant work without a car he should be paying for a rental car for smooth talker to get his way out of it

Qu
Review №69

Got a car from them an been spending money getting repairs done since day one now it need a motor an only had the car three months an when they deliver it to me it had a dead battery an no gas dont waste your money they dont stand on there word

Yo
Review №70

Service, vehicles and communication with sales person

Sa
Review №71

Great staff and a good selection of Vehicles.

Ma
Review №72

Amazing!!!! Hands down the best dealership! Got a car and cheap insurance! Thanks!!!

Ca
Review №73

Bought my Hummer H2 from these guys.. I got an excellent price and service!

M
Review №74

Got a,great deal on my infinity qx56!

Mo
Review №75

Man! i looked all over charlotte for one type of car but could not find it after checking random car lots and i found my dream car at the right place for the right price. And for once in life it didnt take all day to get it approved Thank u Queen City AutoLaverne and family

To
Review №76

They told me the car I bought had been checked by a mechanic already and that it had a warranty on the engine and transmission. Turns out the transmission is bad and they lied to me

Sa
Review №77

Great place to get a car !!!

ja
Review №78

Outstanding service.

JO
Review №79

Great people and great cars

UA
Review №80

Great people to deal with!

Gu
Review №81

Great costumers service.

Mi
Review №82

Good place

Information
8 Photos
82 Comments
4.6 Rating
  • Address:3765 E Independence Blvd, Charlotte, NC 28205, United States
  • Site:http://queencityautosales.com/
  • Phone:+1 980-201-9109
Categories
  • Car dealer
Working hours
  • Monday:9:30AM–4:30PM
  • Tuesday:Closed
  • Wednesday:9:30AM–6:30PM
  • Thursday:9:30AM–6:30PM
  • Friday:9:30AM–6:30PM
  • Saturday:9:30AM–6:30PM
  • Sunday:9:30AM–6:30PM
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