I am very pleased with the work of Caliber Collision. I hit a deer at 45 mph head-on and the deer went flying. Somehow it lived. My airbags did not deploy thank goodness.My car was drivable but I had it towed to Caliber since there is no body shop at the Charleston Audi dealer.They gave me an initial date of August 13 for the car to be finished. Then they called me saying their Audi tech was in the hospital and could be there for two weeks.I was not happy about that but it was not Calibers fault.Once the tech was back, parts were ordered quickly and the work was completed in a very timely fashion. The car looks like new and the tech did a great job.Communication from the manager Dave was fantastic. He communicated through texts and phone calls.One other note, Jordan is the receptionist. She is the first person you talk with when you call. She is very pleasant and professional. Jordan does a great job.Overall very pleased with Caliber.
By far one of the most full of ish shops around. They left eight bolts out of my frame. And didn’t tighten up the others and cross threaded some. Any ways that’s was what I found after they took possession for repairs three times. First one to repair the original claim from me getting rear ended. They have it back to me wrecked on the front end and it had all kinds of runs in the clear coat. So they replaced the front bumper and painted truck again. Got it back again with a dent in the bed and scratches on the dash.Come to find out they didn’t even have the a welding machine in their shop and had to take my truck to another shop to make the weld.No pride and very dishonest.So now my 68k 2021 Silverado has hack job repairs and three aftermarket paint jobs.Good thing I had another shop check their work seeing as they didn’t even put all the bolts back in.Beware of Eddie the manager and his henchmen Darren both are trained con artists.
The team at Caliber was amazing! Cody and Jamaul went above and beyond to make sure everything was done professionally and I was happy! Thank you for all you do!
I brought my car in on 2/11 to be repaired. My car was backed into, and needed to be fixed. Dropped it off, the process was easy. Enterprise came and picked me up to bring me to my rental car so I did not have to worry about transportation. I was kept informed about my car each day. I received a call on Friday 2/14 saying my car was finished and was ready to be picked up! When I came to pick up my car, you couldnt even tell I was backed in to. They detailed and cleaned the car for me as well. I was nervous since my paint color is a specific blue that it would be hard to match, but nope! So happy with my service.
Lied about sending work order to my insurance company. Waited a month to find out they never sent it while my car sat there. Lazy and liars, will NEVER do business with them again. Used to be the best in town, now they just dont seem to care.
Everyone was very Professional and Kind. Jamal did an excellent job in fixing and painting my Vehicle, it now looks brand new. I am very pleased, thankful, andhighly recommend their Services.
Big shout out to everyone at Caliber Savannah Highway.Really appreciate your service in making sure my Mercedes was repaired by the right certified tech.These are kind, honest people who I recommend for their integrity and customer service orientation. This is a nationwide chain you can trust and a great local outlet. Many thanks!
Stopped by to have a tow cover installed. Jamal was very helpful in getting his team on the paint and reinstall. Thanks for helping out.
Excellent service and body repair on my vehicle. Took about two weeks, but they did a great job. The only issue I have is the inside of my car was full of dust particles from sanding! The dust wont even come out with a vacuum and extensive cleaning.
Great service on my Audi Q5. Would highly recommend! Fantastic service. Really nice and helpful.-John Kuhn
Someone bumped my car and ran leaving a few scratches so I drove by just to see if there was anything they could do or provide an estimate. They had 10 appointments that day and no time to provide an estimate but the customer service was still exceptional. They took a few seconds out of their busy schedule to assess the damage and were luckily able to rub whatever material transferred onto my car right off. I will definitely recommend Caliber Collision to anyone I know and come back if I have issues in the future! 10/10
The team at Caliber Collision took amazing care of our car while it was being repaired after an accident. They took a very unfortunate event and made it as painless as possible. On top of that they detailed the car cleaner than when it was new. Great job and great service!
Top notch repair work. Great customer service. They fix vehicles the right way, even the repairs you can’t see which sets them apart from other body shops.
Kyle and the team at Caliber Collision did a great job replacing my bumper after a fender bender. Caliber and Nationwide did an amazing job of facilitating the process, ensuring I had a safe rental, and they provided quick and quality service. The bumper looks perfect and the paint was an exact match. The team also did a great job of keeping me informed of how my car was progressing. I highly recommend this business. Side note- in the era of CoVid, this business clearly takes precautions to keep staff and customers safe. You need to wear a mask to get in.
Jamal was very professional and he kept me updated throughout the process. Ms.shalonda was also very helpful.
Not real good with communication when they have your car. Their phones were down. Anybody have a cell phone? They had my email address, also. Picked car up late yesterday, just before closing. Looked at it but missed a scratch. Immediately took a picture and texted it to the number I have. Im sure they will take care of it. The work was good.
Jamaul was awesome! My baby looks brand new!
I have been unfortunate to having had to use their services for 3 different incidents in the last 12 months. This company is the best at what they do for many reasons. The customer service is second to none, the repairs are done right and when they tell you they will be completed. They keep you updated at every step of the way. I wont take any of my vehicles anywhere else. Highly recommended!
Brought my car to caliber collision luxury when I was involved in an accident resulting from an inexperienced driving pulling out into the main road without looking, t-boning my car and causing extensive damage. Original eta was accurate for the noticeable damage but I was expecting there to be unseen damage once panels came off, which did happen, but wasnt too much more of a delay. The biggest delay was at no fault to Caliber as they were waiting on a part of the steering rack from the dealership, and the holidays put a slight damper on things. But they ended up doing a very good job and almost no visible difference pre accident and post repair. Could only find anything wrong after spending several hours inspecting the vehicle after I got home but it was so miniscule its not even worth noting because you cant even see it unless you are really looking for it. Therewas a very small imperfection directly under the door handle that was literally the size of a pinhole. Ive literally seen new vehicles at a dealership with bigger flaws than that so Im still extremely happy with the results and would definitely recommend them to anyone needing body repair. They may take a little bit longer than other body shops, but you can be assured it will be done RIGHT! So definitely worth the wait. They even had no problems with me calling literally every other day to get updates on the car and all the staff were extremely friendly throughout the whole process. I really have no complaints whatsoever.
Over the top excellent service! Everyone was wonderful, and the communication was amazing. I never had to call to find out anything; they always called me first. When they returned my car, it was cleaner than it gets at a professional car wash. The work that was done on it is immaculate. Great people giving great service. Cant say enough nice about them!
Truck looks great. Jamaal was great.
Cannot say enough good things about Caliber Collision on Savannah Highway. Top-notch service and attention to every detail. LJ is the best! Kept me informed about what was going on with my car and was always very friendly and professional. He portrayed customer service at its very finest. Highly recommend!
Outstanding experience from the moment I walked in to the shop, I have never seen such a professional and organized space that was extremely comfortable if you had to wait. Communication was exceptional, I never had to call about my car, Tonya called me frequently with brief updates. She ensured every concern was fully addressed, absolutely no surprises when I picked up the car. Tonya even purchased a new battery for the car, had it installed. Car was better than expected, Tonya had them buff out some scratches on the door while they detailed the car! Can’t say enough about the customer service, they understand how to treat a customer, communicate plans and meet dates when possible. My car was ready on Friday as planned! Will absolutely use again, taking my wife’s car in for some minor work!
The best Caliber Collision of them all - hands down! LJ stepped in, mediated a little situation between the insurance companies, and still got my car back to me on time - clean and 100% fixed! Awesome team, great communication, and great results! I am pleased!
Caliber Collision does great work !
Kyle provided outstanding customer service! He and Israel went above and beyond on making my car look brand new with an amazing paint job. I highly recommend Caliber Collision on Savannah Highway!
Amazing place, Jordan, Andrew and Sean couldnt have been nicer, they all helped to make sure I got my vehicle back on time and super clean
Kind and professional crew. Its not everyday that you find car people that actually care about their customers, not just the money.
Caliber Collision came highly recommended and did not disappoint. Thank you LJ for your professional and great customer service! I will recommend anyone that needs auto repairs to here!
Very happy with my experience here! My car was finished days before it was originally estimated. My car was given back to me very clean. They did a great job and they even assured with others matters.
Wonderful experience! They did a great job fixing the dent on my Land Rover. The entire team was very professional. L.J., especially, answered all of my questions patiently and thoroughly.
Very disappointed with experience with Caliber. The poor organization from the start was concerning. Additionally, the inconsistencies of what I was told was also very concerning, and I had to to take my car there four times before repairs were completed that were supposed to be done with the first appointment. I went to Caliber at my insurance companys recommendation and was told about the lifetime warranty. However, given the highly questionable competence and questionable integrity I encountered, I would not recommend using this shop as a lifetime warranty has little meaning for a place you cannot trust.
Caliber collision Luxury has done an outstanding job repairing car. I was looking forward to the original completion date. But with the great work ethic, Justine & the staff has kept me well informed with the process of everything that was being done. Thank you guysNEW REVIEW (3/14/19): once again I would like to thank caliber collision for their outstanding help for an issue I had with my vehicle. Justine was able to assist me & I was out within minutes.
This company has excellent customer service throughout the company. I came in to help my folks after an accident, and from the moment we came in through the door I felt in great hands. Everyone was quite wonderful and helped us navigate the insurance, paperwork, plus. Thank you for your help and great staff!
Having to deal with the aftermath of a car wreck is never fun, however I’m glad I decided to go with Caliber Collusion. They made the whole experience fast, easy and pleasant. Tiffany was amazing, making me feel welcome and comfortable. I was fully informed every step of the way and Larry was happy to walk me through the process in detail making me feel I was in good hands.
LJ and the team at Cailber were awesome! They kept me well informed throughout the entire repair process. I even called back about an unrelated issue and they did not hesitate to help me! I would absolutely recommend their services!
Brought my car in for some front end collision work. Adam was awesome. Not only did he take care of my car, but he looked into options for repairing some previous curb bite on the wheels as well as making sure the interior and exterior of my car got detailed. Adam also was able to drive me back home, which is about 20 miles away.Justine was my point of contact before and after my repairs. She was excellent, energetic, and enthusiastic. She is a prefect representative for a company that wants to have return business. Everyone I encountered at Caliber Luxury was great, but Adam and Justine really stand out.This location was one of the longest drives from my house in Charleston but it was well worth the top class service I received.
Justine was wonderful during the process of repair. We encountered some issues with Jeep not manufacturing the part my car needed to be complete, and she went out of her way to track down one in the country and get it here for my car! Thank you so much!
Caliber Collision did a great job repairing my car. Moreover, Justine is an awesome case manager to work with at Caliber. She is friendly, knowledgeable and on her game. Communication was excellent at all stages of my repair. Justine was great in discussing options and solutions. After many years of repairing cars, Caliber anticipates your questions and concerns and helps take care of the extra steps like working with your insurance company and car rental while your repairs get done. I highly recommend using Caliber Collision!
Make this short - Caliber on Savannah HWY received my car, made repairs and delivered it to me in 2 1/2 days. This was their shops closure due to a hurricane and my car was cleaned and delivered on a day they are not open. All of this quality customer service was due to Tony, one of the best customer reps Ive ever had the opportunity to work with. Go see them today and ask for Tonya. BTW, Caliber is recognized and authorized by USAA.
LJ and the team were great. All were professional and easy to work with! If these services are needed again I would definitely go back to Caliber Collision.
This is the second time I have brought my Audi A3 to caliber collision in the last year and I plan to bring it here for as long as they tolerate me. They have friendly service and genuinely care about their business as well as customer satisfaction. LJ Register was informative and honestly a pleasure to interact with. He was genuinely interested in helping me get my car back in good shape rather than making a sale. I received texts throughout the week they made repairs on my car and dealt with the insurance company of the person who hit me so I did not have to. Recommend many times over!
Shout out to LJ at Caliber Collision Luxury for his help today. I got an appointment on short notice for an estimate on a repair, and he went above and beyond in evaluating the situation and providing assistance. Great place and excellent customer service!
Caliber Collision totally exceeded my expectations! My car was ready sooner than expected and was flawlessly repaired and clean as a whistle. LJ communicated early and often and I always knew what to expect. Thank you LJ!
I had an amazing experience with Justine who has my service adviser. Not only does she have a great positive attitude, she is professional, and kept me up to date with the process of my repairs. She is a gem and I hope that you recognize it.
I had a pretty bad dent on my car thanks to a delightful individual that hit my car while I was parked in a parking garage. No note, no information, just me left with the repair. Luckily, my insurance (State Farm) covered the repair and suggested Caliber Collision. Not only were they super speedy and efficient, but they were wonderfully kind, thorough, and professional. My repair was done before I knew it, and the folks there were great from start to finish. I would definitely recommend them for any car repairs you need!
I highly recommend Caliber Collision For anyone who has fallen victim to the idiot drivers in our area 😊Being in an accident is frustrating at best, but these folks made the repair process so easy and quick! Ask for LJ! He’s amazing and very thorough! He went above and beyond to make sure this was the best repair experience! ⭐️⭐️⭐️⭐️⭐️Customer for life!!
My Jeep was riding rough so I took it in to get an estimate. L.J. brought my Jeep back and scanned it for me. Shortly after, he came back in and explained to me the results of the scan. He told me what I needed to do to fix my Jeep. After all that he didn’t even charge me when I tried to pay! I was blown away with the customer service I experienced and will recommend L.J. and Caliber Collision to everyone I know!
I sadly got into a fender bender with my brand new 2017 4Runner and Caliber Collision did an amazing job making her look brand new again! Justine and Paige were so fantastic with keeping me up to date on each step of the repair and made it so easy! I highly recommend them to anyone looking to deal with amazing customer service and great work to go along with it!
Very sharp, professional and cordial people; Tiffany is the best. an efficient operation overall. no one wants to be wrecked or be at a body shop - but if you must, this is the one. my second time recently as a wreck victim & second time in here; would recommend.
This is a top notch operation. They did an incredible job on my car and they went above and beyond. They took the time to find out there was a recall on something in my car that was a problem. They even took the time to contact GM and find out how to fix it. I got it back and it was all nicely cleaned and detailed. All of the staff are friendly, attentive and knowledgeable. They had my car done in 2 days. I highly recommend them.
Very friendly, and kept me up to date on all details to do with my car. Would definitely use them again. LJ was great to work with!
I have been looking for a reliable place to take my car. Justine at caliber was fantastic to work with, made the experience super easy, and was very up front with me about my car. I will go back to them for future repairs!
I made an appointment online for today to have an estimate and submit my Truck for repairs. I even had a rent a car on its way since i was using my insurance. When I arrived, the people at the front desk were quick to inform me that they couldnt help me for the day. When I informed them of my appointment, they looked it up and acted like I didnt have one. They repeated themselves that they couldnt help me. I asked if I could make an appointment for a later date and they literally were annoyed by my request (rolled eyes). They continued to brush me off by saying they didnt have anything open in the near future. I thanked them for convincing me to take my business elsewhere. VERY RUDE CUSTOMER SERVICE!
Had a great experience @ Caliber, unfortunately more often than Id care too. Regardless, the work done has been exemplary. Service has been on point, friendly, estimates spot on. Id like to single out LJ as a member of your team you should be proud of. Courteous, friendly, accurate with both my wifes car & my own estimate wise. Love the results. Hes a keeper for your company.
Had an awesome experience with Caliber Collision. The customer service reps kept me informed from start to finish, and when I got my Audi back - it looked amazing! They are truly luxury car care specialists, and not to mention -Audi Certified! Thanks guys
I had my car fixed a while ago. Repairs still look great. Thanks LJ and everyone at Caliber Collision
This place is top notch. Staff were professional, friendly and extremely helpful. Justine Yager went above and beyond to make this process easy and stress free. She is super knowledgeable about the business; willing and able to answer all of my questions. She helped me with every detail, even the little things that weren’t her job. Highly recommend Justine and this place!
This place is the best. Its usually never a good experience dealing with your car repair, but I will go back to these guys every time - they are friendly, accommodating, and keep you updated! Miss Justine is such a rockstar! Loved working with her so much. Thank you guys! -Kate
I primarily dealt with Justine and Tiffany, and they could not have been more helpful or pleasant. It was by far one of the best customer service experiences I have had. The work performed was also first class. I would not hesitate to recommend them to anyone!
Recently I had to bring my car in for repairs at Caliber. All I can say is wow! Justine Yager, my case manager, took care of everything from beginning to end. She made the process seamless and kept me updated along the way. I cannot thank her enough for all her help. If you are trying to decide which repair shop to use, Caliber is absolutely your answer!
Great customer service starting from the first phone call to schedule the estimate. John was quick and efficient. They kept me up to date on my car daily! This was the best experience I have had with a collision Center! My car was done quickly and looks brand new again.
Everyone at Caliber was extremely helpful, from providing a comfortable waiting area with complimentary coffee and popcorn to handling the pickup and drop-off of my rental car. Justine was very friendly and warm and made the experience of dealing with car repair so much more pleasant! She did an amazing job on my car - it looks as good as new! A strong commitment to customer service is very easy to see here, and is very much appreciated. Thank you, Justine!
I have always had good experiences with Caliber until I used this location. I usually use different locations, as they have many, but this was the closest one to where I was living at the time. VERY disappointed with my experience with the Savannah Highway location. I dropped my car off the first time initially and got my car back sooner than I expected which was great, until I found out it was improperly fixed... I had to have a door replaced and they did not seal it correctly. Because of this, when it rained, the back seat of my car was SOAKED. It sat in the shop for at least a week before I got it back. Unbelievable. Everything was going just smoothly, no leaks or anything until I went on a road trip recently. I rarely use the back seat of my car unless it is for belongings - so recently I parked my car and got into the back seat to check on my cat and could not open the door from the inside that had been fixed TWICE. How can a door open from the outside but not the inside out? Only incompetent workers at Caliber would know. NEVER GO TO THE SAVANNAH HIGHWAY LOCATION.
Brought my car in recently - the staff are incredible, the work is superb, and they definitely go the extra mile. Justine was a joy to work with - she kept us in the loop each step of the way, answered all of our questions (we had a lot!), and even provided us guidance on watch points for our vehicle going forward. I highly recommend this business to others.
Blown away at the level of customer service I received. From beginning to end I was informed via phone calls and text messages about how my car was doing. My car was done way earlier than expected and looks fabulous. Everyone there was super helpful. Highly recommend.
They did a good job. I originally thought until I realized that they polished one of my headlights instead of replacing it like they said they were going to. A few years later. Now I have 1 clear light and 1 foggy light. My truck looks like it had a stroke. But good job on the body work.
Justine Yager was so helpful! She was super friendly and timely with everything. She kept me up to date on my car and I even got my car back before the estimated date! Along with the damage that was reported, they fixed up a scuff mark and went above and beyond fixing my car. I have used Caliber before and I recommend them to anyone looking for a great job.
I hit a deer in my truck. Came in with out a appointment but L.J. came right up and looked at my truck anyways. I was honest with him and told him I couldn’t afford the repairs and he was quick to give me other options and tried to help me out the best he could. Thanks L.J.
Everyone at Caliber Collision is so kind and thorough, especially L.J. Register! He takes pride in his work and made the experience at Caliber so easy! 10/10 would recommend
Repairs look great. Friendly staff. Thank you LJ and everyone at Caliber Collision
JUSTINE WAS AMAZING! FROM START TO FINISH. SHE WENT ABOVE AND BEYOND. I WAS KEPT INFORMED SHE CAME IN ON A SATURDAY. TO FINISH UP MY VEHICLE. BEFORE SHE WENT ON VACATION.
Justine was AMAZING! Even though the store was just about to close she took the time to stop what she was doing to work with me. She was very friendly and funny and made me feel at home as she offered me popcorn and a cold water. Because of her, I will definitely recommend Caliber Collision to others in the future.
The people of Caliber Collision as a whole are top notch. Justine was who I mainly worked with and she was knowledgeable, friendly, and went over and beyond my expectations on my repair. Thank you again!
Justine provided excellent and attentive customer service. Her personal and professional guidance was extremely helpful during a difficult time for me, my wife and our poor Volkswagen. Focused on my concerns her positive disposition, ability to smile and laugh easily, was extremely comforting during our experience at Caliber Collision. I will forever be a customer and highly recomend Caliber Collision on Savannah highway!
I would highly recommend Caliber Luxury-Charleston. Over all it was a Five Star experience. Justine Yager was awesome. She kept in touch every step of the way and worked directly with my insurance company which took another burden off of me. The repairs were high quality and finished two days ahead of schedule. She also made sure the rental car was at the shop waiting when I arrived so the proses was streamlined and there was no down time. When I picked my car up it was completely detailed and they had run a full diagnostic test just to make sure I was leaving in the best shape possible. FANTASTIC CUSTOMER SERVICE FROM START TO FINISH
Service and quality of work was great, car looked like nothing ever happened and they even detailed the interior. L.J. was great at keeping me updated as to the progress and the work was even done a day early.
Very friendly courteous knowable and fast I didnt have to wait very long for service
Justine handled the repair process on my car from start to finish. She was very attentive and stayed in touch with us throughout the entire repair. We are very happy with Justine and would use their services again.
Had a fender bender the night before we were scheduled to drive home to Chocowinity NC. I was concerned the front number might fall off. I called Caliber as soon as they opened and when I explained the situation the Manager without hesitation she told me to bring it in. When I got there she had the bumper removed *in minutes* and sent us on our way.
Caliber Collision offered incredible customer service! L.J. Register was on top of the situation from day one and communicated effectively about the progress of our repair. We were pleased with the results since the impact to our vehicle was no longer apparent after repairs. Just like new!
Tiffany and Justine are amazing people. Loved talking to them and they do great work. Definitely would come back again to speak with them again.
From initial contact to picking up my vehicle, Justine was amazing! She constantly kept me updated on the progress of my repairs, and made sure everything was perfect before I picked up my car. I would highly recommend Caliber Collision and Justine to anyone searching for a reliable, professional, and caring collision center!
Everything was flawless from the original estimate to complete repairs. Justine & Paige kept me informed of the process and when to expect the repairs to be completed. Everyone was very professional, kind & upbeat in all my interactions. Lots of smiles and great customer service.
LJ was fantastic! He provided quick and accurate service and was happy to go the extra mile! Highly recommend him and Caliber collision!
Fantastic job on repairing my vehicle. Larry was quick to respond to my inquires and updated me frequently on the completion of the job. They also cleaned my vehicle along with the repair - going above and beyond was appreciated.
It is frustrating when you have a new car that must have body repair work done before you take it in for the first oil change. It is also frustrating when past experiences with body shops have never been the best. Caliber Collision in West Ashley changed that perception.Caliber knew who I was. They knew the car I had. They got the work done right the first time. I could not tell that my car had been previously damaged.The attention to detail either with keeping me informed or the details with getting the job done right was amazing. I have always walked away from a body shop thinking, I will never use them again. This time I know I will come back and tell my friends who have had similar bad body shop experiences about my experiences and great work that Caliber performed on my car.Great Job! You did get the job done right the first time. I am very impressed, Caliber!Highly Recommended! Great Staff....Great work....
LJ was very helpful with assisting my daughter with her two claims. He even helped me with my Mercedes when I brought it in! Thanks LJ and Caliber Collision!
These folks provided the best body shop customer service experience Ive ever had. Im very particular about my vehicle and L.J.s patience and attention to detail was excellent. The folks in the office were extremely pleasant and accommodating. And when all was said and done the bodywork to my vehicle was as perfect as anyone could ask for. They even washed and detailed my car!
Went to get an estimate for scratches on my door a few weeks ago. L.J. told me they could possibly get buffed out. He brought my car around and in a few minutes he brought my car back around and the scratches were gone! He didn’t charge me at all. Wonderful customer service. Thanks again L.J.!
Awesome service, communication, and repair. Justine and the rest of the team was incredible throughout process.
Caliber Collision has handled two of my vehicles in the last three years and have done an excellent job with the repairs! The staff is always pleasant, and they really go the extra mile to make sure you are happy with your vehicle. I will never go anywhere else.
Wonderful service and great people! Justine made my fender bender a bearable experience.Highly recommended!!!
Bryan and the rest of the staff did a fantastic job. From the first call of being able to drop in for a estimate to the completion everyone was extremely friendly and helpful. This made dealing with insurance and a rental company a breeze. I would highly recommend this shop to anyone. A+
The most amazing customer service! They communicated with me throughout the whole process and went above and beyond for me. I definitely wont sweat it if I ever have to come back ;) Calliber Collision definitely takes care of their customers.
LJ is great! He got my wifes car in immediately and took care of a minor repair. Give him a call he is very customer oriented and excited to help you out.
Excellent customer service! Betsy (my car) looked like a new woman when I got her back. The Caliber Collision team is HIGHLY RECOMMENDED!
Thank you L.J. for the fast and professional service! Will recommend to everyone!
Extremely professional, informative, and friendly during the entire process. Justine Yager, the manager assisting me on my car went over and beyond to make sure that everything was taken care with the up most courtesy and respect. Highly recommended for any collision work done without any gimmicks for an affordable price !
This place was exceptional, and customer service to match! Justine Yager was every bit the professional customer service rep that I wish every company had. She explained every step of the process simply and gave regular updates on the progress. The work done to the car is completely unnoticeable and clean, also ridiculously fast. With all luck I wont need their services again, but would definitely come here first if ever need be.