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Creative Stone
5318 Peachtree Rd, Chamblee, GA 30341, United States
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Creative Stone

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Am
Review №1

Creative Stone is exceptional and has outstanding customer service! Debbie is amazing!! They came and installed beautiful soapstone and looks amazing! The install guys did an excellent job! Debbie @ Creative Stone is my stone lady from now on Thank you!

Ma
Review №2

We had our kitchen remodeled and Creative Stone completed the countertops. The staff was incredibly knowledgeable regarding their product, extremely patient while we made our choices and very respectful during the installation process. We are THRILLED with both their customer service and their work! We look forward to working with them again soon.

Cr
Review №3

I was very shocked and curious why a company would not agree to basic terms required of a new property being built. The only reply was that he would not agree or sign the documents in order to be allowed by association to do the work. The documents only stated that liability insurance must be had and basic industry rules such as not using their facility to dispose of trash, parking in undesignated areas etc. I asked what I’m particular he wasn’t in agreement with and was only given the sane reply. He would not sign. If a company can not agree to terms I felt a reason reason should be given at least. Very unprofessional!

To
Review №4

Great customer serive! Hilary was amazing to work with... very patient and helpful when picking out stone for kitchen. The installers were personable, professional and one time. New counter tops and bathroom vanity look amazing!

Ta
Review №5

At the beginning my experience was very good. My contact was very friendly and very quick to respond to my emails and calls. We were lucky enough to find a slab we liked and at a price reasonable enough to go forward with the project.For the install the guys arrived 2 hours late. Instead of informing me to let me know of the mix up I had to contact Creative Stone as to why they hadn’t arrived. Regardless, the guys who perform the install were really friendly and I like them. They worked hard and long. I was never instructed on what to do or expect day of install. I prepared by taking everything off the counter tops, but didnt know Id have to remove drawers. So this took more time for the install guys as they had to do it. Had I known I would have made arrangements to set things aside the night before.After install we found lots of things we weren’t happy about. Paint peeled off, scrapes and gouges, nails sticking out of the wall and chipped paint and wood off our bay window. Apparently this is typical for an install, but we didn’t know. Instead of being happy and excited we were both left sad and disappointed thinking about the extra expenses well have to come up with for paint and repair. I wonder had we also gone with them to do the back splash maybe we wouldn’t of noticed the damage or it would of been repaired... I don’t know.On a job that cost us thousands of dollars I hate to think were left to do the repairs.After thought: When the job was done I tried contacting Creative Stone numerous times via phone and email. No one would respond to me. Was odd considering how quickly they typically responded. Eventually I did get a call and was told that my complaints were typical of an install and there was nothing they would do. I was naive to think the company who made the damage would repair the damage.

il
Review №6

Excellent service. Price cant be beat. If you get something in stock, price is unbelievably inexpensive. Installation was flawless. The only thing that did not go wrong with my kitchen.

Ti
Review №7

Creative Stone in my opinion is the best in the industry. Plenty of options and excellent customer service. I have been working with Dimitri for many years and he is consistently helpful even with the most intricate of projects.

Pe
Review №8

Knowledgeable friendly staff from the sales folks to the template person to the installers. After sale attention and service was great, and I feel that I could trust Creative Stone to take care of my future surface and stone finish projects from beginning to end.

Ev
Review №9

Be very careful with Dimitri and the 75% deposit they will ask for upfront...you will not be able to get it back if the material you picked is not in stock. I was price gouged by Dimitri/Creative when the material I originally chose was not in stock and I opted for another material. When I asked for a market competitive price on the new material they declined and would not return my full original deposit so I could get a more competetive price elsewhere. You can find other more reputable companies that do not:1. Charge 75% upfront (most reputable companies charge 30-50% upfront)2. refuse to return your money if after template your material is out of stock and they are unable to process your order (most companies will return your deposit in full or charge a nominal fee..Dimitri will charge what he feels like3. dont add a 3% fee for credit card processing4. have terrible customer serviceFind another company to install your counters.

Ja
Review №10

They did an amazing job on my moms counter tops.

CJ
Review №11

I was referred to Creative Stone by a personal friend on tne building business and cant say enough how thankful I was for the referral. We had done our kitchen the year before and were not thrilled with the sales team for our Cambria tops. So when we were ready to do our 4 bath tops we went to Dimitri. The design consultants Creative Stone were wonderful. Jourdan helped us find exactly what wanted, the crew came and measured and after fabrication we had a flawless install experience. We couldnt be happoer and have referred them to several friends who have had ppsitive experiences.One note: this is a stone shop. If youre not a contractor or very familiar construction and remodeling you should consult a pro. Depending on your job there may be demo, carpentry and paint work needed.These guys do a great job at a great price!

Ja
Review №12

They have the best team in the shop and in the field . Great customer service and great experience.

br
Review №13

Best customer service in the business. Have used them multiple times and they have always exceeded expectations!

Do
Review №14

Not sure how their stone work is but their drivers are extremely rude, parked so close to me chick-fil-a I couldnt get my drivers door open and had to climb through the passengers seat. Thats just rude especially when the driver is sitting in the car and just looks at you....

Information
50 Photos
14 Comments
4.2 Rating
  • Address:5318 Peachtree Rd, Chamblee, GA 30341, United States
  • Site:http://creativestoneatlanta.com/
  • Phone:+1 770-458-6771
Categories
  • Granite supplier
  • Countertop store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–5:30PM
  • Thursday:9AM–5:30PM
  • Friday:9AM–5:30PM
  • Saturday:9AM–5:30PM
  • Sunday:9AM–5:30PM
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