Thanks to jonathans helpfulness and Heathers friendliness...I will definitely be recommending this store to friends and family...keep up the good work...👍

Johnathan L. Was very helpful and gave me good information on my new vehicle that i didnt know much about !

I pulled up to the auto zone I noticed there was a grey car parked a crossed two handicapped spots ( blocking the spots) I walked into the store and realized it was the assistant managers car. She recognized me as a former employee, she mentioned something to me, so I asked her why she she blocking the handicapped parking. I went to the back to get some antifreeze for my car. They were all out. I was told to go to another store to get it. Luckily Johnathan was able to find me a gallon of 50/50 antifreeze witch will get me by. Why should a customer be told to go to another store to go get there product. When they should be keeping up with stock and I dont understand why an employee would be parked in a handicap spot also.. I guess auto zone doesnt care for customer satisfaction anymore.

I went into Auto Zone on Pinal Avenue in Casa Grande, Az and asked for help getting three different taillight bulbs replaced. I was having difficulty removing the bulbs and Ernesto helped me get it all done, removed, replaced and back to 100%. I appreciated his calm and helpful manner and would come back again if needed without hesitation. Ernesto did not have to help with the kindness and chivalrous characteristics that he displayed but I really appreciated his wonderful demeanor and getting me back on the road in a safer capacity. Thank you Ernesto, great customer service.

I had came to this Autozone at the time I was close and this gentlemen Ernesto was amazing help. He helped me get the prices of the battery I needed when I first came he was nice and helpful so that made me come back today to buy the battery I needed he even helped me and put it in! Amazing worker and cares about what he does can’t get that much from around here anymore.

Used to go to this Auto zone all the time but will no longer. I went in for some oil and some other things and they were busy. Which is fine but after waiting for a while I noticed an employee who wasnt doing anything to help, from what i understand at auto zone, employees wear red and managers wear grey, the man was in grey just sitting in the back at a computer by commercial and wouldnt answer phones. He had a beard and was just sitting around. Other employees were having to bounce back-and-forth between customers and phone calls and he was acting almost completely oblivious to what was going on.never once did he look up to see what he could do to help and finally a gentleman named Johnathan came to help me and apologized for the wait. What should have taken me 5 minutes took nearly 20.

Angelic the one with gray shirt is a life Saver she was amazing AutoZone needs more managers of this kind that cares for customers and appreciates our business AutoZone need to hire more people like Angelic, I take off my Hat off for angelic

My car was not starting good, took my car into Auto Zone, being new to town they were very nice and helped me out to figure out it wasnt my alternator, which would have cost a fortune, but it turned out to be just a battery, which was much less expensive. Thanks for being so helpful and honest.

The Chinese guy that works their with the red shirt is just lazy and rude, he felt very intimidated and scared by installing a battery, I went in to buy a $180 battery and he refused to install it and he made it a big deal it was two screws he needed to remove and terminals and this AutoZone lost $180! Went to ORileys and the guy that got fired from Autotune was working their and he install it and won my business what a difference of customers service! AutoZone always replacing good employees with trash 🗑️

I shopped at auto zones in Tucson alot. I was passing there Casa Grande today and stopped to look for new seat covers, I herd a woman yelling at someone in the store. They way she was speaking was in a way I would never myself speak to my kids, so Im taking an assumption she was an employee. This continued on for about 20 min till I finally had enough and walked out of the store. While walking put I looked to see who was speaking and it was a heaven set woman whom I believed they called Kim. When I lady responded to being calling her voice matted perfectly to the one I was hearing.If in this day and age for when people get fired for such manners is speaking this way. She should be fired. Im so surprised auto zone has not taken action and let her go for her choice in words and mannerisms in such a public place. It upset me so much I had to leave the store.

Was told/shown where the 2nd fusebox is allowing to change my phone again in car along with mainly where my parking lights fuse is by the wonderful worker even though she needed to have the other worker come to the counter to help another customer buy something

Went in for a battery replacement, they were quick and friendly did the job right. Shout out to Ernesto for getting the job done. Go check them out!!

My parts always gotta be ordered but still so far the cleanest an nicest one

Went to recycle oil and got alot of attitude for never dumping there before. Was eventually told how things work and that I could only bring certain amount and have to dump ourselves. Next time guide people and show them what to do and how you do things

Jonathon .had Excellent Customer Service.very Professional n Nice.he made sure I got the stuff for my car.they did not have the part there.so he called another Auto zone to make sure they had for me .Now Iam Happy..Thank You So Much Jonathon at 970 n pinal ave!!!

My son went in for a window repair kit he was in and out so they helped him quickly. I would like to encourage you to experience a wonderful website JW.org (the official website) it is free, private no tagging nor commercials. It promotes Bible principles and has something for all ages and situations. Thank you for your enquiry and time. I know you will find something helpful for yourself and your loved ones. Hope your day goes well.👵

Got in, got my parts, paid and got goin. Faster than usual Im happy to say. Close to home and had what I went in for. Completely satisfied.

Great staff of employees! They all know their trade in the area of mechanics.

Went in for a battery change, Ernesto was friendly, quick and easy !

I would like to take the Time to thank everyone at the Commercial accounts for an outstanding job to assist us with all our needs. I dont think I can remember anyone slacking on the job.Store MGR excellent, Comercial Mgr excellent, employees excellent.Indeed the place to order all your parts.THANK YOU ALL !!

Claudia was very helpful, definitely recommend her services!

Good place to find what you need for your car or truck but be prepared to find it on your own and stand in line for checkout. Only 2 people working in the store and they were swamped. Also counter and check out lines are very disorganized with ropes and multiple red dot spots on the floor to stand. You have no idea on where you should go. so you arent inadvertently jumping the line in front of someone. They need an organized way to que up customers. l

Very helpful on a return item that had been in the trunk for probably 6 months the receipt was in the box they took it even with the box beat all up gave me back cash

I went in to return an item and received excellent service

Same as for OReilly auto parts. I dont remember what I needed to buy my experience is always positive.

Great customer service my battery needed to be changed and an employee by the name Ernesto helped me out and even replaced it for me.

This evening I went to AutoZone, customer service was amazing Ernesto assisted me with windshield wipers, size, replacing explaining! He didn’t act Like he was forced to help! it just came natural! I will return to this AutoZone...thank you Ernesto

Good place knowledgeable help.Pep boys is gone, AZ is the place to go now.

Good service and my go to car part store, cheapest in town.

They were professional and the service was very fast.

Always know their stuff treated nicely felt at ease and they r very helpful actually talk to u and explain things

You got to get the right person..sometimes you get the wrong part but in all it comes out the same

Another store/employee gave me an incorrect part. Alex at this location really took care of me. Didnt give me a hard time and not only replaced the part (a thermostat) but also replaced the coolant and sealer that poured out because of it being the wrong part. Awesome customer service I will definitely be doing business here again. Thank you Alex!

Ryan was awesome...I called in about my RV not starting and didnt know exactly what I needed or even what type of engine I had lol..he told me to come down to the store and he would help me out.he helped me locate the part I needed and was very patient with me and very funny! Awesome customer service skills and a very likeable outgoing guy...Thanks Ryan!! I will know tomorrow if the RV starts with the new starter solenoid!!

Staff was very friendly and extremely helpful

Jonathan was great 👍

They are fast, and they are very helpful and patient with me with some parts i didnt know what it was called that i was looking for, but they helped me find what i needed. Very helpful workers

Im moving from California to Texas. Im having horrible issues with my transmission so my family and i stopped to get transmission fluid at this location. My mother went in and asked to use the restroom, they allowed her. I went in after her and asked. I was told there were no public restrooms. I get discriminated against for my appearance all the time but it was the first time its happened with my family around. Pretty humiliating. If the restrooms are not for public use thats ok. Theres a pandemic, I understand. But open for some and not for others... I dont want anyone to get scolded just maybe live life with a little bit of empathy or abide by the rules set (no public restrooms).

Tonights visit to my local parts house was a much different experience . I went in for some oil walked up to the counter the parts guy was pleasant and professional and offered a nice balance of small talk . I paid and went on my way . I love AutoZone I was losing faith I didnt get their names but between this guy and the other one that was on shift tonight Ill remain optimistic that the AutoZone stores in my area can be what they once were . Good job guys tonight your Customer Service was awesome !

Jeremy is the BEST Parts Sales Manager this place has! Hes actually the BEST Manager in general this store has! He went above and beyond to help me find the parts I needed today. He was so kind & sweet, he smiled the whole time.. Thanks Jeremy see you again soon!!

Slow service at parts counter. No dedicated cashier I had to make line at parts counter for something I picked on my own.

Great experience, Heather was very knowledgeable and helpful, thank you Heather, you rock

William K. And Ryan W. Hands down the best customer service ever. Both very knowledgeable and helpful with tips on all your auto projects.

The manager helped me out during an issue with my battery warranty not showing up in their system. She was more than kind and patient. Its staff like her that brings people back.

I just want to say thank you so much to Ivan for helping me I went into get a bulb for my brake light and he went above and beyond. First trying to find the right bulb for my car and then changing it for me. I truly appreciate your assistance. I would recommend this location definitely great customer service and friendly with a smile. Thanks again!!A.Lopez

Excellent customer service. I couldnt remember which brake fluid I needed and they looked it up quick. The night I showed up they were genuinely friendly and ready to assist.

The staff at Autozone were so friendly and helpful. I almost forgot I was in an auto parts store. Hugo was kinda enough to help load my 5 bags of oil absorbent. If you need parts this is the place go!

Ernesto helped me out with replacing my battery but went above and beyond by answering all my questions and telling me things that were very useful should my battery go out again. Although they were short staffed, he still took the time to be helpful without feeling like I was being rushed out of there. Thanks, Ernesto.

Mari at commercial was awesome today 👏I will definitely visit again because of here outstanding customer service. She always smiled and had a amazing attitude thanks again Mari

I dont write many reviews, but wanted to write one about my experience with Ryan. Ryan went out of his way to help replace my battery when it went out at work. Out of all the times Ive gone to auto zone, I dont think Ive had an experience where a worker like Ryan took the time to help me and answered all my questions about purchasing and replacing batteries in the future. Will definitely come here again thanks to Ryan

Ernesto was such a big help he helped me put coolant in my car and even taught me some stuff about it. He also kept a good sense of humor while helping me I will definitely come back if I need anything!

Ryan and Jeremy are the best. They knew exactly what we needed and provided the greatest service every time. It is also helpful that they work on cars amd have knowledge about it.

Maria Monica is the ace of customer service and possibly the BEST Manager this place has had! Was in line at Autozone yesterday and I watched this woman pump up the workers, tell them what a good job they were doing, she had us smiling, laughing, and customers enjoy speaking with her. Cashiers were smiling and laughing it was nice to see people happy for a change. Fast friendly service! I’ll only shop at this Autozone ⭐️⭐️⭐️⭐️⭐️

SORRY, The review I initially posted was for pep boys and apparently google DID mispost the review to AutoZone. However, this store always had a part I came and asked for EVEN A RADIATOR FAN for my chevy sonic. I thought I would have to wait for it but I was stumped when the employee came back with the exact radiator fan I asked for. Im not changing the star rating, still 5 stars even if the review was for a different business initially.

Kevin, at AutoZone store #2759 was super helpful and knowledgeable . He took the time to come outside and check my tire pressure for me. I really appreciate his service!

Very nice place. 👌

Only one person to look up parts grab parts and check out customers. Had so eone in regular clothes ring me up, but he did ask about my rewards card.

Great teamwork by the manager! Maria Monica and Ernesto have me in and out of the store less than five minutes. And thanks Ernesto for flashing your pretty smile.

I went to purchase windshield wipers and was helped right away. Ivan was very friendly and helped me find the right kind at a good price and saved me money! He installed my new wipers quick and easy while being very professional and very courteous.

Maria the store manager ignored meI do not know if the lady was busy or she was scared because she heard me sneeze & ignored me 😅but it was very disappointed! Thanks to Maricela I didnt give you a 1 star! Maricela look out her department when I sneeze to knowledge that I was there she was so brave! to get me out the store fast as possible, i do not want to be there to much because of the virus going around, she got what I needed immediately thank you Maricela at commercial for your amazing fast help and not discriminating my sneeze 🤧 😀

Ivan is literally a blessing! He saved my car from breaking down. He graciously offered to check my oil and service engine light. He showed me what oil to purchase, great customer service by far.

Maricela Arias Made my Day she was fast and very helpful! she was on point! Excellent customer service hands down ;) very happy customer 👏 commercial is customer service is awesome 👌

Very efficient and courteous. Excellent.

Great service from Ernesto! Our family appreciated your help tonight. Will recommend to others for sure.

I went in for windshield wipers, Ivan was very helpful and professional. He recommended durable wipers with a great price, and even though he had not installed them on my car model, he did great and in a timely manner. He thanked me for coming in, great customer service, thank you Ivan!

Good service

I want to give a big shout out to Autozones newest team member,Ryan.Ryan is extremely knowledgeable when it comes to automotive diagnostic experience and is always willing to share information to help solve difficult driveability issues. In addition, another thank you to team member, Angelica for always going the extra mile to get our parts delivered as quickly and accurately as possible.

Helpful! We found what we needed

Autozone by pirates is the best Autozone in town. Not only they’re friendly and ready to help you, all the workers are laughing with each other and with the customers. I almost forgot I was in a auto part store. The manager Maria walked in with lunch for all her workers. Happy workers equals happy customers. Great job guys.

On 05/11/21 I came to 3 diffrent parts stores to get parts for my GMC Envoy then i went to Autozone going through my commercial account getting great service from Angelique in the commercial department. She was handling phone calls, finding parts, and helping other employees do there own job. You dont see that now a days people cant pull a dam part half the time they pull the wrong part. Thank you for giving amazing customer service Angelique i will be coming back to go just through you!

Ryan was on point with everything I needed, very knowledgeable and great customer service. Will definitely keep me as a customer do to his outstanding customer service.

Maria Monica makes it enjoyable to purchase from this Autozone. Always greets you with a smile and is happy to help. When she helps me she addresses me as Mr. Garcia, I’m not just some old man being parts. I’m old school and it shows this young lady was raised with respect and old fashion values. AWESOME job Autozone, now hire 10 more just like her!

Ryan came through for me when I needed him more help then he needed to be his services were greatly appreciated!

Store associate Ryan went out of his way to assist me in replacing a battery under warranty. This kind of service is appreciated in these trying times.

You can get things cheaper other places but if you get the right sales person they can give you information the other stores cant!

Shout out to the most beautiful manager Autozone has Maria Monica thanks for the help today cars running great on that platinum status

I called autozone in a pinch on my way to work and needed parts. Ryan answered the phone and asked how he could help me. I told him what I needed and he assured me he would have the parts waiting on the counter so I could hurry in and out and be on my way. He is one of the best parts guys in town. I would recommend anyone needed anything from autozone to use Ryan.

Ivan is so sweet. He always helps me will all my car needs. I love coming to this Autozone location! P.S. Ivan should be promoted to store manager. He truly deserves it and I would really hate to see him leave.🥺

I went in to get new light bulbs and Ernesto M was happy to help install the lamps. Wonderful customer service!

Ryan was an amazing help, dont even have words to describe how helpful he was! Too kind! 5 stars cause of him to be honest!

Yesterday I went to Autozone with my dad to get a part for my car and I was dreading going to the auto part store. The guy who helped us was Javier and he was super hilarious & helpful. Great customer service thanx for your help Javier👍🏻

Took my used oil here! There Great!

Went in yesterday concerned that I may have needed a new battery or that my alternator was giving out. When I got there Ivan helped me out and ran tested the battery and alternator, everything was still running properly. He was very helpful and told me exactly what I needed to know. I go to this store all the time here in Casa Grande. They know what theyre talking about.

Ivan at the Florence and Pinal location really helped me. I don’t know ANYTHING about cars so it can be hard to find the right and trustworthy people.My battery was on its last charge, he explained everything to me and made me feel I can trust his service, and assured me with the best deal, pricing and warranty. Thanks Ivan!!!

The staff at this AutoZone were super helpful and fast. As always, I had to wait for the 5 other customers who wanted to ask a million questions but, once I got to the counter, I was out of the store with a new battery in a few minutes. I had to bring my core back to get my refund and I was out of the store in less than 5 minutes with cash in hand. The staff are quick, knowledgeable, helpful and the prices are good.

Maricela and her Team at Commercial where very helpful i wasnt help and she came over and assisted me immediately shout out to her Team

Commercial team is always very helpful and will always go out of their way to get you what you need, to get the job done!

Big thanks to Angel for all he’s help yesterday. Got everything I needed. Fast friendly service, wish there was more than five stars👍🏼

I am very disappointed! During the day all this autozone employees wear a mask without a problem the night people are carless and show no support in not spreading the virus! none of them wear a mask make me feel very uncomfortable and i just left 😐 no good autozone shame on your night employees

Heather BAD customer service

Great Experience with Ryan W he helped us install our battery and very helpful looking up our information. We like busting this autozone

GREAT CUSTOMER SERVICE. Got wrong shocks and took them back and switched them out with no hesitation. Monica Maria thanks

Jeremy Ashley was in the helpful person and did all he can to get me straight with my parts are needed give them a raise

They usually have everything i need just always new employees so it takes a while.

Seems they never have the parts I need. The guy working, guess he was new...incredibly rude and was so uninterested in helping customers.

Amazing service .. Are car broke down blown head gasket . Ryan had awesome customer service skills beyond helpful and actually cared about are problem.. Defiantly will be coming back here for are parts.. Thank you ryan for a great experience

Pulled in to Auto Zone today frustrated with a dead battery. Ivan came out and tested my alternator and battery, and determined it was a bad battery. He found my battery under my warranty (after the other auto zone store told me they could not locate it) he switched the battery out for me and I was on my way! Ivan was super helpful, great to talk to and had an awesome attitude. Thanks Ivan!!

BEST Autozone in town has the most beautiful manager Maria Monica has a great personality knows her stuff and is the reason I keep my business with this place

Thanx Azone

Amazing service from Ben! Really took his time looking up parts so appreciate him