Glad I chose to come to Discount tires. They were quick and fixed my flat tire for free. Im definitely coming back here for other services :)
This is the best location in Arizona! Charlie Keo, the assistant manager is amazing at his job! My family was driving home from a long weekend vacation and felt a rattle in the steering wheel. He not only found the problem he quickly got us back on the road with a new tire and a sense of safety to go with it. Getting our vacation back on track! Thanks Charlie!!! You and your team are awesome!!!
I have been going to Discount Tire for a long time! They are honest and never try to sell me something I dont need. Great customer service!
Always a great experience. Fast and friendly
Dont know what kind of review to give them I had an appointment at 10:30 they got me in and got me out with one tire change replacement 1 hour and a half waiting time oh well lady was selling so does and burritos I had time to eat one other than that Ill give the employee who changed my tire a thumbs up if five stars not so much the business
5-19-2021Pulled in today with a heavy trailer and a blowout. The salesperson Jacob was great. Checked the other tires...found my best option and wrote it up. Tyler in service had all four tires changed and I was put the door in just over an hour. The blowout had wrapped some around the axle and they were able to get everything sorted a safe to travel. Great location to deal with...and seems to be very well managed
Very good service. They put on my new tire on in under an hour.
Consistent as always. I set an appointment and they were finished in less than a half hour. Even then theres free fast wifi so the time moves quickly. Otherwise you could go by the stores around it. Just had a leaky value that they fixed for free.
John is amazing up there, hes always friendly and tries to get you the best deal possible.
Discount Tire is the best!!! I have purchased multiple sets of tires through the years at different stores and in different states. The prices are always competitive. The service is OUTSTANDING ❤️❤️❤️ from the counter sales people to the techs. This is the only store that I will purchase tires. Highly recommend!!
Very professional staff. All team members work together to insurance you get great service no matter what your tire needs are! I havent visited a facility since early 2000s,and even then the above holds true. I will continue my business with them in the future!
Tire buying process was quick and easy. Employees were friendly. Only issue I have is I recently replaced all four tires on my truck and recently noticed one of the rims being scratched in multiple places that were not there before the Tire replacement.
I cant say enough good things about this company. They got me in within 3 hours of my call. They were organizing drivers as they drove up. After they had me park, they had a gentleman come up, get my keys, and ask what happened and what I wanted done while he escorted me to a very well air conditioned lobby. I wasnt even there an hour when they fixed my tire for free. I have never been to a Discount Tires before and I didnt buy the tires from them. But, they still pulled a small nail out, patched the tire for free. They didnt try to sell me anything else even though Im from out of state. But, I will tell you this. They have made me a future customer as there is a Discount Tires in Northern Commifornia where in Im from. Thank you for the great service! Everyone there was very nice, friendly and helpful! Yall rock!
BEST CUSTOMER SERVICE!! Went in today to pick up a tire I needed quickly and they were able to get me in and out during a busy morning for them. Shout out to Alex, John & Marty. You guys go above and beyond!
Always a great place to go for tires, great service, very fast if you have an appointment. We got new tires and wheels for our 23 yr old car, in and out in 25 minutes. Great team work all around. Highly recommended.
Excellent customer service. Fast and very helpful. Thoughtful of my needs and wallet!
Just in for a tire patch but all is looking good a week after so..
Alex did an outstanding job and was super friendly. The technicians were quick and had no issues with the questions I had. Keep up the outstanding work.
I always count on good service for a fair price. Attendants are best in the business!
I love these guys no matter how far I am I will always go to them. 💞👍😊 I got a nail 8n my tire an they fix it up good thanks guys for being there when I needed you the most
Discount Tire do their job right, and seem to enjoy what they do.
Excellent service and products as always. I suggest doing online appointment to shorten the wait time for services.
Love and TRUST this place......and I dont use the word trust a lot
Had a horrible experience at Walmart Auto Care Center from lack of inventory knowledge. Went to Discount Tire and got what I needed in less than 30 minutes!!! Definitely will always be going here from now on!
I was in and out within about an hour for a tire rotation. Thanks for the great customer service.
Great customer service very friendly staff. First rate!
Set up an appointment online, and we were in and out of there, friendly and fast but efficient service
Way better than the Ahwatukee or Havasu City locations
Had a flat with a sidewall puncture. They had exact tires in stock, however air pressures varied greatly after change and rotation. The tech failed to clear TPMS codes... took care of it when I got home
Pretty cool area. I guess it really depends on the location. They were pretty kind and helpful.Thanks for checking my tires making sure it was the right air each one of them... I do recommend this place...
Stopped in to have a nail extracted and tire plugged today. I was impressed with the outdoor check-in they have and given a realistic wair time. Came back at the scheduled time and was greeted and in the bay within 10 min. I was able to just stay in the truck while they made the repair. Best part, it was FREE! Thanks
Had to order a tire for next day, really quick and good service even in the middle of a rush!
Great employees very respectful very prompt service great tires I wouldnt use any other tire company.Julie
We went in to get some tires for our Corvette. They ordered them for us, and let us know when they came in. They even put some metal valve stems in for us that we bought somewhere else. Less than an hour wait as a walk in. We never get our tires anywhere else.
Dont come early if you have an appointment... it wont get you in early and youll become even more fraustraded when you see evetone else who arrived after you get served before you.All i wanted was a tire rotation and waited 90 minutes.
These are a bunch of amateurs that have no clue what they are doing or selling. Guy at the front refused to sell me the tires I wanted and needed. I give this a zero star if I could. Would highly recommend going else where.
Good customer service. Not too long to wait, with appointment, even though they were very busy. Lots of staff working. I would go back again next time I need tires.
Everyone was fantastic. I didnt have an appointment but they were quick to get me booked in an open spot and took care of my car quickly. Thank you.
Went there to have the air pressure checked on all my tires and your technician was very polite and courteous.
Very dissatified young boys working failed to follow directions and refused to do what I had asked them to do. Very argumentative left very angry because of their slappy job performance.
Always go there for airing the tires. Guys are quick and friendly :)
They have great prices! Best customer Ive received at any of their competitors! Thats why I only use Discount Tire.
I understand things happen and you get behind, but is there a way to notify those making appointments on this? It kind of defeats the purpose when you show up on time (5 minutes early) and still have to wait nearly an hour before you get to service the vehicle. Quality work done, but it wasnt a great experience overall.
Great service. Good pricing. They had the lowest price for the upgraded wheels I bought to put on my truck after the lift is installed. Beat the price of a competitor by $200 for the complete set. Cant wait for the new store to open thats being built nearer to me. However, I will miss the helpful staff at the Casa Grande location; although I did hear a couple of them might be transferring to the new location. From Off-Road to All-terrain, passenger car to RVs I have satisfied all of my tire needs from Discount Tire for 25 years...and I will continue to go back.
Love this place, always great service and they try to get you in and out. I dont feel like Im being hounded to buy anything extra either. Great place to buy tires and because they know the area they will advise you of local shops if you need anything other than tires. Highly recommend them because your not just another dollar walking in the door.
Price was affordable, service was nice and the staff friendly..definitely recommend
My experience was very fast at attending to my help even though this pandemic. Alexis was very helpful an kind at his guest service treated me well. Appreciate yall help.
Sent my girl up there today to have a tire rotation. Appointment was at 11 and they got her in at 12. Job was about 15mins after. When she picked me up from work I noticed the spare tire was not seated correctly on the hoist and was wobbling back and forth. Im surprised it did not fall off on her way over. It left some scratches on the rim from being improperly installed. Fairly disappointed as I have had great service at other discount tire locations but nonetheless they rotated my tires.👍
Horrible wait times to get a tire patched went there at 8.30 said cant get my vehicle until after 1.30 for a nail left and had it fixed in 10 mins at Big Boy on 87 not worth the wait at discount.
Their service is great, fast and friendly not to mention the everyday deals they have on tires. Check them out of you have a chance.
Great customer service. Best place to get tires and wheels.
Alexis Estrada Gonzalez was very helpful when I would ask him questions. We were not from Casa Grande we were from Phoenix thank you so much I would recommend family members to go there fast service five stars
My experience at Discount Tire was excellent. Having confirmed an appointment with the manager Marty, who was a very polite and humorous person to speak with on the phone. He left me feeling confident this was a store I was going to be happy doing business with.I arrived a few minutes ahead of time and was pleasantly surprised to be greeted outside the garage by Charlie, who took my information and immediately informed the desk that I had arrived. I parked my car and within a couple of minutes I was approached by the assistant manager, Alex, who very efficiently got things started to get my car into the garage. Within about 10 minutes, a service tech, I think his name was Mitchell, I apologize if I got his name wrong, called my name and got my car inside the bay. The technicians were professional and did an excellent job rotating and balancing my tires. I highly recommend this establishment and will return again and again, for all my tire purchases and needs.
Excellent service. Fast & friendly.
We had a tire patched at Discount Tire. They did it for free, even though we had purchased the tires elsewhere. They were friendly and efficient, and followed strict COVID-19 protocols. They are open all day Saturday, and we were able to schedule our appointment online. I appreciated that they did not try to sell us a new set of tires, even though we gave them the opportunity. When we do need new tires, well be going back.
Great to have your air in your tires checked. Fast service and friendly.
I had a nail in my tire so I set an 8:00 appointment. They open at 8:00. At 8:00 employees walked out to the parking lot and talk to the people who were sitting in the cars waiting. I told him I had an 8:00 appointment they took me right in. By 8:30 I was out. Just the way it should have been. Quick service and very friendly.
Always great fast & friendly!
I asked for advice on remaining milage on tires because I am driving back to Michigan and Ford dealership said 5/32nd left. 4/32nd is bad enough to replace but discount tire said they had 6/32nd solid. So they were good for about 8000 more miles. Only 2000 to Michigan. Thanks again
Fixed my flat tire in a timely manner. Pleased with the service provided.
Never had better service anywhere! Thought air needed air, found out it had a screw in it and they fixed at no charge. Will be back!
Always get our tires here. The guys are always super knowledgeable and helpful. This place is always jumping. I dont think they ever have down time.
Awesome location. Came in 9 minutes before closing with a bubble in my tire and a 200 mile trip ahead of me and they were still able to take care of me. Thanks to these people I’d don’t have to worry about rolling my car off of a cliff tonight. Thank you Alex and crew.
Fixed a friends tire, and did not charge us which makes it special for them to do that.
Always coming through for my ride. Ty
I had an appointment to get all four tires redone, that I scheduled the day before. So I show up 15 minutes prior to my scheduled appointment, paid almost $600 for new tires and after two hours my car is still sitting here in the parking lot untouched. It wasnt until after I went in and complained that they finally began to work on my car, and admitted they didnt know I had an appointment. Maybe I caught them on an off day? The work itself seems reliable, and the quality of the tires are what I expected.
Efficient friendly service.
Great service marty rocks
They were swamped but Chaflie was very nice and up front about the wait times.
Tire pressure check only. Quick and easy. Was in and out in no time.
They were very busy, but they were still able to be friendly and professional. The staff was very knowledgeable.
Our Casa Grande discount tires store is the best around! Marty went above and beyond to help me the last time I was there. The staff is very friendly and helpful....... the prices are competitive and I appreciate the free tire check. Thank you Marty for helping me.
Always friendly and informative.
Awesome people. Fixed my tire with a screw in it at no charge
Outstanding sales and service. Got the best tires at a very good price. Fast service.
I ordered some wheels here they took my $ then tried to order it they call me and said they didnt have any in stock so I went with another brand they said yes we have some in the mesa lactation I said ok they told me itll take 2 day to get to this location I called to see if they were in they said not yet and they dont show me where its at,ok 30 minutes later another guy calls and says they didnt have the rims I ordered in Mesa but they told me they were gonna upgrade me with other wheels for the price of the ones I wanted I said ok they set me up with an appointment of 945 am its 1030 my vehicle is still sitting where I parked it.
I wanted for new tires but they only had three so I went with two the people there were great they got me in and out faster than I expected thank you Discount Tire Ill always use you because I respect the way you do business
Quick fast friendly service love the information that they had provided us and educatung us on what is safe for our family and car.
In for tire rotation and balance on my Patriot. Made appointment on-line. They had someone checking you in when you drove up. My car was serviced quickly and I was back on the road within half an hour.
Purchased tires for my wife. Didnt notice till later they only put 3 tires of the brand I ordered and the 4th is a different brand.Embarrassing.Also the mgmt contacted me about my review and never respond..
If they let you keep your keys and your car while you wait 2 &1/2 to 3 hours and call you 1/2 hour before they are ready it would reduce the covid risk and make the experience more tolerable. Otherwise, the staff was great, building clean, just need to rethink the waiting process for the comfort of customers.
These guys are the best in the city
Had an early appointment, and they were ready to go despite people lining up ahead of opening. Techs were professional and fast. Cant ask for more than that.
Nice crew. Took care of me even past closing time. I was in the middle of a road trip and couldnt wait. Very happy.
I had called the night before and was given instructions to arrive early and wait in my car they came out collected me and took my car in immed and then to register as I had arrived early and they pay attention to who gets there first not whose in line at the door ... like it would matter most people were out in a quicknessI was done in 15 min after paperwork these guys are always so friendly and courteous. They genuinely seem concerned about my bald tires I keep driving on...
Thank you. Tire service.
Great service and air conditioned waiting room. Took awhile.... Theres always a line for quality at bargain prices. Gratification isnt instant lol but well worth every minute. Past experiences have been great. My family loves this store.
With the covid bs they have in place ill probably never go there again.. have bought last 2 sets of tires there... But ya..
Always courteous. Impressed with their COVID service process, which was efficient.
The best tire store in Maricopa and Pinal County! This place has the best customer service and are quick and efficient. We are so grateful especially after going to 3 other tire providers today and receiving no help. THANK YOU!
Quick service, friendly and very professional staff.
Just stopped by for air in my tires. Very helpful and knowledgeable. Buy most all of my tires here.
Ran over debris on highway, needed tire replaced. Special run flat tires.When I went in to get them replaced there was a long line of people ahead of me. Had to get to Phoenix for doctors appointment. Discount tire talked with clients who were ahead of me and got my tire replaced. Made appointment with 1 minute to spare. Thank you Discount tire. I appreciate you guys.
They wanted $695.00 for 2 tires.On my Windstar LXOK another place gave 4 tires lifetime warranty, intervals to bring it back for rotation and air pressure check and repasafety check visible damage or improper operation, but not for the quick actions of the operator, it could have been a much more costly problem to deal with....
Love JUST LOVE discount tires! All about saftey and thier customers!!!
I had a stressful blowout on the I-10W and drove thirty miles to get to this shop before 6 pm, and Steven Madsen was the most helpful and polite person I could have ever wished to encounter. I was (embarrassingly) visibly upset even when I arrived and his calm and friendly demeanor really helped me feel at ease. I needed one new tire and ended up getting two from his recommendations. Leaving now feeling safer in my vehicle and on the road home to San Diego now that I’ve replaced the busted one and been calmed down by our salesman Steven. If he sees this, tell him a million thanks from me.