Phenomenal customer service. Very kind and honest people to work with. Kindness and honesty is something that is often hard to find with businesses. Highly recommend KNS to other people.My old, tired 2013 WRX needs a complete suspension upgrade. Years of doing tracks and fun, spirited driving was finally starting to wear on the original parts.I ordered a rotor/brake pad combo from KNS to upgrade my brakes since the OEM rotors and pads are good, but start to fade quickly. After I placed my order, Nan from KNS immediately emailed me to let me know that the rotors I wanted werent in stock and theres a delay. I know most businesses are experiencing significant delays as well as price increases because shipping and manufacturing has been a bottleneck.Nan gave me other options, offered to refund my money, or to allow me to wait for delivery of the rotors. I went with different rotors -- a little pricier, but in all honesty I wanted the DBA rotors anyway.
Bought the KNS rotors in July, installed in August and emailed 2 months later. There was a defect in the rotor I overlooked when installing; a pitting hole in the hat of the rotor. KNS deemed safe to drive, however I was offered free shipping if I wanted to replace them. First and last rotors I buy from them.
What an amazing company. I enjoyed the World Class customer service they provided me in my multiple transactions. I highly recommend them, cheers!
Top notch customer service every time I order! Quick replies via email and quick shipping too. Thanks for keeping me braking safe at the track on super short notices. Much appreciated!
KNS Brakes is the perfect goto location for almost any brake need there is. They have individual prices, and also package deals for everything from the track set up to the light daily driver. Excellent service, and great prices.
This review is based off of my purchase of the “z32 Caliper adapter bracket for frs/brz”First off, if you call, expect great customer service. I don’t know who I spoke with but she was very nice and helpful. She noticed that I was semi local to them and sent it through priority mail for me and I got it in two days.Secondly, the product was overwhelmingly satisfying. I followed the instructions off the KNS Brake write up and it fits like a glove, only thing to note is use all the washers given and it lines up perfectly, and they could add torque specs on that write up for quick reference, but that’s just me being lazy. Once I figured it out, conversion took about 10 minutes per side without bleeding.Great product, I paired these with PBM z32 front calipers, legacy gt rotors and gktech ss lines.
Wonderful service! Will definitely do business with KNS again. Very happy customer 😀 👏👏👏👏👏 Thanks Ken!
Exceptional service and the best prices I can find online with reasonable shipping. Always very helpful when I call, these guys actually know brakes. Was able to help me get my lap times down several seconds on the track. Thanks for the fast knowledgeable service!
Above and beyond exceptional customer service. From the moment of first contact (via email) the responses were always quick and answered my questions. When I called and personally placed an order, I was very happy to speak to Ken and have him help take care of things. He was very friendly and took his time making sure I was getting everything I wanted and needed. Cant say enough about how happy I am.-Happy Customer
Phenomenal service, this is probably the best place to shop for brakes, I don’t think I will look elsewhere.
I found out about KNS on corvetteforums and Im glad I did. Ken is extremely knowledgable, friendly and helpful. I was having brake fade issues at the track so we spoke about what was going on. And with his recommendation my issues are completely resolved. Hes worked with me for a couple years now on my evolving needs and never disappoints on product, price, information, or shipping times. A++Thank you Ken!
Great deal on the Cobb Accessport V3 over the phone. The people I spoke with are very helpful and professional. My order went smoothly and I am very happy with my purchase from this business!
Thumbs up for KNS brake. Purchased a Cobb Accessport V3 with unbeatable deal. Professional service and great communication over the phone when placing order. Highly recommended.
Ordered a complete set of brakes for my 2013 WRX. Rotors, Hawk pads and stainless brake lines. My son and I installed them this past weekend along with the Motul brake fluid. Very easy to install the parts fitted very well. Wow! What a difference in braking performance!! Ken at KNS is very knowledgeable and helpful when ordering. The parts arrived on time and were packaged very well. Great place to work with. Thanks for all the help Ken!!
Quality parts and personal service at a good price. Highly recommend and I work for a dealership, not without options/connections.
These guys always help me out. Great guys to talk about brakes in general. KNS has a lot of knowledge on fitment and different brake compounds to use for different setups.
I ordered a set of Carbotech XP12 brake pads and Centric rotors for a time trial competition on short notice. I let KNS know my time crunch and they got working on my order immediately. Unfortunately they didnt have the rotors I wanted but went ahead and took care of the refund for the rotors and gave me other solid options INCLUDING where else I could buy them (which I did). Zero hassle. My brake pads were sent out that day and I received them in time to install. A lot of times getting this kind of great customer service comes with paying more money, but KNS prices are great. I cant see any reason why I should shop for brakes anywhere else.
Kns brakes has always been my go to for brakes and ken is extremely knowledgeable at what they do!
Ordered a part for my Subaru online and they had it shipped to me very quickly for the best price. Great customer service!
Bought a z32 brake bracket for Wrx and it shakes after the install after a year. Bought in 2013 started shaking in 2014. Stopped driving it since I had other cars and finally replaced my rotors and notice that the bolts were too small and had stripped my caliper so damage was done already so I contacted them and they were we known that since 2015, would u like me to resend you some newer bolts free of charge got them but the threads doesnt hold it and they refuse to do anything else about it. Contacted Ken and he was like u can rethread which Ive done but nothing and he went quiet on me. I wasnt asking for anything for free just fix what their product and poor judgment of using short bolts did to my calipers.
KNS and specifically Nick have been extremely helpful with my 2015 STI. Great prices and even better customer service.
I ordered a complete kit for my 2011 Mazdaspeed 3. I received great service from KNS. They assisted me when I had a problem with one of the pads. A+!
Highly recommend for great prices
Great parts and service at KNS
Will never shop anywhere else, Thanks for the great prices and even better customer service!