Raheen was literally the most awesome salesperson ever. I told him what my goal was and he didnt play any games. Made it happen and less than 2 hours!!

Hands down, the best car buying experience weve ever had. We settled on Hendrick Chevy after looking into a few other brands. Devonte Battle was our sales rep and was absolutely wonderful. From the moment we walked in the door, we never felt pressured, ignored, or that our potential business was unimportant. We told them what we were looking for, that we were taking our time and driving lots of vehicles. That did not change the way we were treated. Devonte answered every question, was very knowledgeable, and if he didnt know, he didnt BS us. Hed just ask someone. Well, we fell in love with a Tahoe.Negotiations were very up front. Joe, from the management team helped us with our trade, and detailed the whole process, including the dealers invoice so we could see how much wiggle we had. Once we decided and agreed to the deal, the paperwork took about 30 minutes. No kidding. Mike, the finance manager, handled the whole process electronically with a screen that covered his desk and allowed us to sign everything with a stylus and then all our documents were placed on a thumb drive. Once it was done our new Tahoe (now named Lucy) was cleaned, full of fuel, and on the show floor with a bow and a huge sign with my wifes name on it. We will be Hendrick customers for life!

Would have been nice if they were open on Sundays since most people work during the week and only have Saturday or Sunday to look for vehicles

Cary automall is the place to come visit and shop for several brands of new and preowned vehicles, from Chevies to the Dodges to the KIAs. A very nice collection of brand new corvettes, and a wide variety of brand new Dodge Chargers and Challenges. At the KIA store one can find Stingers and Tellurides. The preowned vehicles are of a diverse and of a large name brands.

Excellent customer at Hendrick Chevrolet! Kerry was my advisor and she explained everything to me and made sure I understood the services I received.

I am going to be perfectly honest.... At first, it was a little rocky. Then I talked to Zack and everything started to fall into place. Within 5 minutes, he found my truck at another dealership. This was Friday afternoon. Saturday morning, it was there. Cleaned and full of gas.I am very pleased with the truck and the people at Hendrick Chevrolet !!!! I would recommend this dealership to everyone.WE COULDNT BE ANY HAPPIER !!!!!!!!!!

Super nice showrooms. Absolutely no pressure. Prices easily seen on the internet ap. Service is great, allow 1 to 2 hours for oil change, tire rotation and filter changes. No drama.

It was amazingly great. Thank you tabitha. And friends. Great great all around

Hendrick Chevy Cary is a pleasure to deal with for purchasing a new car. Ask for Devonte.

They didnt listen to our needs and werent willing to deal to meet our needs. They were a joke.

Fast and friendly. We will be back.

Clean facility, really nice staff. Great selection.

Needed my truck serviced. Hendrick Chevrolet offered me to have it done right now which was terrific. Glad to have this done before Thanksgiving.

I just moved here from Michigan where there are auto dealers on almost every corner! I love the idea of having everything in one particular area!

My experience buying a car here was terrible. From meeting Raheed Ford who i meet on Thursday and he was to get a quote for me then call me next day with the quote. When I called him on Friday, he stated I texted you the information with no room for discussion. After me attempting to ask more questions and not getting anywhere. I disconnected my phone call. I came back to the store on Saturday and explained my issue with manager Khaled. He listened. But since I was a female shopping for car alone. I felt like I wasted about an hr being offered cars I wasnt interested in even though I had already said what I wanted. When I came back monday...the other manager John was there but because I refused to do the indirect loan channel became mean and he told me you dont have to buy a car from us if you are going to be mad about it...I responded by telling him that the issue was not the car but rather the lack of excellent customer care I expected and with that said I did all the bank stuff and I came back and got the car. But I would never recommend a female to go get a car here alone. Worst car buying experience

Most of my experience was great. Salesman was Jason and he did excellent job. He gave me everything i asked for at aggreable price. The bad came in with finance guy. He sets up deal tells me gap insurance wont cost me anything. I thought deal was done start to leave and he says sorry i made a mistake. Payment goes up just a little so didnt bother much with it. About month later i find better rate so i refinance only to find the 1000 i paid for the gap i wasnt supposed to pay for. Start process of gap refund only to be ignored. I finally go to insurance company my self only to be told they havent received any info on cancellation. My advice buy elsewhere. Again salesman was great but finance person will lie to you in heartbeat. Ill never buy there again no matter how good deal is

1 1/2 hrs for an oil change! Wow!

Great service

I didnt purchase a vehicle as of yet due to sorting out some things. I wanted to share that I had a VERY PLEASANT experience with a salesman at Hendricks Chevy Cary NC. He listened to my needs, was courteous, respectful, and very patient. He Understands purchasing a vehicle is a big decision, and never pressured me once. Josh is a true professional and I wish him a long, prosperous career!

Wasted my only day off. After spending hours at the dealership we were asked to leave for an hour so that they could confirm with a banker on the phone about my interest rate...I should have known then that something was fishy. When we returned they had sold the car. Its the most dishonest experience Ive ever ran into while car shopping.

A place to buy any kind of car you want new. I have never seen so many brands in one location. Exotics to Basics, Foreign to America. The best layout I have seen.

Clean,very friendly and helpful

Thanks for telling me my Kia came with a spare tire when it didn’t. Not even a tire jack. No need to lie about that should’ve just told the truth so I could’ve bought a spare instead of me being stuck of the side of the road!

Staff was great, helpful.

I was in and out in under 2 hours. I had in mind the vehicle type I wanted but knew that might not be the best option for my finances. But I walked away with a beauty of a vehicle and an affordable monthly pymt.

Just a quick review for Quinton Lewis. Just bought a 2015 Ram Express and I cant say enough good things about Quinton Lewis. He knew I was out of state, way out of state and still took the time to get me a specially equipped Ram. I drove up from Orlando because nobody could beat their price. Quinton knew that I was in a time crunch and had all docs prepared and ready. My brother did notice a door ding on the passenger door but that was handled in less than 15 minutes. Quinton handed me the key and trunk with a full tank of 93 and I was out the door quick. Again, well worth the drive from FL!

Bought my first car from the VW dealer. I still get it serviced at the dealer. It wasnt entirely hassle free but a pleasant experience nonetheless.

Unbeatable selection of automakers. High volume sales help lower prices as well.

Staff toyed with us for several hours because we had come in from out of town to look at a car. It was obvious we didnt want to drive home our trade in, so they undervalued it. Then added value to it during the negotiation process. We already had a lender, so instead of adjusting the price of the vehicle they refused and offered to find a better APR.They did, but the lender has been nothing but problems since the purchase.The sales manager said he had the removable window at his house, but never sent it as he said he would do.They were also supposed to do tax, title and fees on the Monday following the Friday we purchased the vehicle on, but of course they didnt.The Sales Manager and the salesman wouldnt answer or return our calls subsequent to the purchase.My wife unknowingly was driving around in an unregistered and uninsured car for two weeks because we found they had neither contacted the DMV or the insurance company to take care of these responsibilities they said they would.When an offer was given the for the vehicle in the negotiation the sales manager stated, This is how we feed our families man. In an excuse not to lower the price even $500 as a courtesy.Keep in mind we showed up pre-approved with a finance letter in our hand.

This is the second time I have gone to this dealership to purchase a car the first was my wifes car was to be traded for a new dodge journey they wouldnt come down on price of the new vehicle at all nor would they up the price of our trade. They then offered us a monthly payment of 708 with 2000 down we left went to another dodge dealership bought the same car with friendly sales team and got the same exact car for 350 a month I then tried them again for a jeep wrangler and trade on a 2010 outlander before my trade the price per month would have been 475 then it went up to 808 when we went to do final paperwork with 2000 down. They again refused to either come down on price or give more on my trade even though I showed then a v3hicle at another dealership same year less miles and the luxury package for 300 dollars more. They again told me they wouldnt drop the price so I left. Will be going to another dealership today to purchase the vehicle in comparison and getting it foe 375 a month.

Excellent service

Great collection of pretty much every brand of car dealera

I waited as long as I could to give these guys every opportunity to prove they werent as bad as the reviews say they are. My car buying experience was the worst Ive ever had. Every time i asked a question, I was left alone for an hour or so while someone went to find the person to answer it that never showed. It took three whole days off work just to make a purchase. The floor mats that were in the picture disappeared. The mileage on the used car I bought was 126,415 when I arrived at the lot to test drive it. When I bought it, they listed the mileage as 125,501 on my paperwork. I noticed when I got home and called to have that taken care of because it affects the length of my 3,000 mile warranty (now a 2,000 mile waranty). The first guy I talked to about the problem was the finance manager that handled my purchase. He said he would handle it and that hed call me when he took care of it. I called back and he doesnt work there anymore. Ive spoken with 3 other people about this issue but they send me to the next person and its still not resolved. They finally told me to call service manager Dory Marcel. I left her a message and have called back several times since, but I havent heard from her.I told the finance manager I didnt want anything extra (warranties/services) when I was purchasing the car. Then, when my wife came in to speak to me about something, they snuck an oil change program into my paperwork and told me it was free. It costs $300 and Ive been trying to get rid of it ever since. The dealership is inconveniently located from where I am so I dont want to keep driving over there, but no one has even tried to address any issues Ive had.Before I bought the car, I had an issue with a possible leaking transmission cooler line that I wanted their mechanic to look at before I made the purchase. When I came back to get the car, they gave me the keys and said its done. I never talked with the tech that serviced the car, I didnt get any paperwork or an explanation that would let me know if they found or fixed anything. This has been the most frustrating experience Ive ever had purchasing an automobile and sadly I cant enjoy my purchase because of the overwhelming feeling I have been treated poorly as a customer and I can never get a straight answer from anybody about anything.p.s. I took the car to Southpoint Hendrick to have an issue checked out and they are NOTHING like the people in Cary. They were kind and attentive and answered every question I had. They even called me and gave me updates on the work I was having done.p.s.s. After reporting the matter to the BBB, they have resolved my issues. My odometer reading was corrected to reflect the correct warranty info and I was refunded the Oil Change program fee. I consider this matter closed.

Be very cautious if purchasing a vehicle from this dealership. I bought a 2014 Mercedes from them least than 3 months ago and found out that a bad repair job had been done to the windshield. I contacted Mike Douglas, one of the managers, to ask if he could contact the previous owner (since there was only one) to find out who did the repair since he claimed their dealership did not do it and he was a COMPLETE JERK and no help at all. I will NEVER purchase another vehicle from this location and DEFINITELY WILL NOT RECOMMEND them to anyone!!!!

Good and fast service, friendly staff

Cars everywhere, good sales staff

Quick service and great people

Good follow up

None of the pre owned cars at the dealers have price, keep graving to scan bar codes to refer to the website and the sales staff were not interested, so much so the sales manager just ignored me when talking to a sales person about the issue

Nice selection

Poor customer service, no one would assist me when i was on their lots, steer clear, especially if you are a young black male

Horrible customer service, false promises, steer clear of this dealership.

Great dealership

Nice