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Advance Auto Parts
1444 Joe Frank Harris Pkwy SE, Cartersville, GA 30120, United States
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Advance Auto Parts
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ba
Review №1

Van was running hot needed a radiator cap and I also bought a air filter for the van.The service was fast and the lady was very knowledgeable and very nice and helpful.

Jo
Review №2

Crossroads preparing us for a BETTER ETERNAL PLACE OF ABODEMENT BY OUR OWN FREE WILL .THANK GOD I TRADED MINE IN FOR HIS ...oneday we shall all fly away whether we have feathers or just plain ole wings without feathers...

Ke
Review №3

Great place to go to fix a vehicle. Love the employees they are always so helpful

Ch
Review №4

Craig is an awesome guy, he knows his stuff in terms of your vehicle and issues you may have, ask for Craig when you go in, you will not be disappointed.

Pa
Review №5

Great Place, the employees are very helpful they mostly have what we need but if not they order it and it comes the same day.

Ed
Review №6

Bad service. They put battery in wrong blew all fuses

Sh
Review №7

Rarely have items you need. Order online drive to store and dont have it.

J
Review №8

Good customer service.

Ka
Review №9

Extremely rude very abrupt on the phone and the last time I was there they looked extremely hung over and didn’t acknowledging that I was even there and then sold me the wrong product that I needed I’m glad I caught it before I pulled out of the parking lot!!!

De
Review №10

They need to hire ppl with some of knowledge about cars and trucks not ppl that cant answer general questions

Ge
Review №11

Nice, efficient store. Well stocked. Always have what I am looking for.

D
Review №12

Auto parts at great prices, and always in stock.

ri
Review №13

Walked in, explained to the team member on duty what I needed and within seconds, the man had what I needed and I was out the door! Awesome service!!

Am
Review №14

Sue was extremely rude. I went in for break pads. I asked if they did the warranty on breaks like autozone. She said we’re not autozone and wouldn’t answer if you do the warranty. I then gave her the phone number on my account along with the make and model of my car. She said she couldn’t help me unless I knew what breaks I needed. She said she couldn’t look it up by my year and model of the car. I’ve always just been able to tell my car, I did it at autozone before I came in. They said I needed to check if I had the warranty with you before I bought from them. She was rude the entire time and I eventually gave up. I made a joke and said I guess I need to come back with someone who knows what they are since she she doesn’t know and I don’t know. Her response was “that would be best”

Mi
Review №15

Great place.

Rh
Review №16

Had to buy an air conpresser....thought they would maybe have one i could pump my tire up with. ....but everyone was super nice

Da
Review №17

Amy was awesome! I have been to 3 different Auto supply stores and Amy was finally able to help me figure out I needed a battery.

Ch
Review №18

My fav auto store

De
Review №19

Great store for do it yourself person.

Pa
Review №20

Very good food. Clean with a great wait staff and chief. Try the Ricotta Chicken and homemade soups. You wont find this in any other restaurant. This is definitely not a chain restaurant.

Sa
Review №21

Great auto parts store

de
Review №22

Helpful staff but dude in parking lot asking to do detailing very annoying

Me
Review №23

I purchased a battery from this Location and the customer service I received was HORRIBLE! I weigh 95 pounds and the young dark long hair guy refused to assist me with my battery, so not only did I have to carry my own battery to my car but this idiot wouldnt open the door for me to exit the store! LAZY AND UNMOTIVATED

St
Review №24

Went to return an item. The cashier sat down my receipt, walked away to help someone. When she came back she claimed I never gave her a receipt, refunded part for $15 less than I paid for and refused to give the refund in cash. Put it on a gift card for their store instead. Very disappointed with their service.

Ch
Review №25

Alway top notch service

Mi
Review №26

Ok first off Ive been a customer for so many years but I will say now I will never spend another penny at this place again. My wife jus entered the store to purchase somethings needed for her 4 year old sons four wheeler and due to the pollen she caoughs one time into the hoodie of her sweater and the man at the counter wearing a mask cusses her like a dog doesnt let her purchase the things she needed and kicked her out of the store. Today Ive lost all respect for advance Auto parts this man needs to be fired and Ill never shop there again! Just found out his name is Dean so manager Ill be calling tomorrow.

Do
Review №27

My go to place. They are on point!

Ga
Review №28

Very Helpful Employees

Th
Review №29

My check engine light was on. I was having issues with my truck not running after stopping on occasion. The male employee working refused to check and give me a code. He asked me several, insignificant questions instead. Well I know that there are numerous things that would cause my check engine light to come on but most of those wouldnt cause other issues. Long story short, I went across the road to OReilly and they got me my code (O2 Sensor). Thank you OReilly. If I could give zero stars I would.

Da
Review №30

Its on the way home for me and Ill stop being because is there a very convenient and I got a good friend that works there and theyve got all adult apart you going to have to have for your vehicles plus staff that stays on top of your customer service real well good place to go check them out

Ad
Review №31

Friendly staff and great prices

Da
Review №32

Not to good

Ti
Review №33

Not havent my parts i needed

De
Review №34

Had to get a battery for my truck this evening. The employees at this store are fantastic as well as knowledgeable. Only place I will shop!

Ma
Review №35

Many of the items they sailed you can find online something half of the price like a radiator From Dodge sprinter they have for $400.I found online for $120.Same model same brand.Is good if you have an emergency but if you can wait you have to find that out

vi
Review №36

They need more help. But people working their arr nice and will help you anyway they can.

An
Review №37

I walk in with a list of parts to be pulled 4 employees at the counter with in 6 min time 5 other costumers/groups/some familys I didnt number the people off I guess dance to 12 people including kids Plus myself 3 of the employees vacated to the back leaving the slowest man on the registry acting as if he is hard of hearing, it wasnt that hard to do when he was talking to the other three guys!! Lazy, I say we used the time stamp from this and watch them cameras, theres plenty of ppl who wants that job more than they do. Pure soreness

Ma
Review №38

Good place. Prices could be better.

Ka
Review №39

They offer lots of free options...battery and wiper installation for free with purchase. Check your check engine light for free. You can rent tools/equipment. Most of staff is knowledgable. Ask for Joe. Joe knows☺

AN
Review №40

I was in and out! One of the workers put adhesive and glue to hold up my rear view mirror. Hope it keeps it up where it should be!😀

da
Review №41

Yes pops boiled peanuts extreamly salty and pricey its all good he got to make a living to

Jo
Review №42

Asked what I needed when it looked like I hadnt found what I needed. Otherwise I was going to be leaving the store. He found what I needed in the back and I was able to get back on the road.

Du
Review №43

Like most auto parts store the employees are hit or miss with auto repair knowledge. But if you know what you need they can sell you parts and get you out quick and on your way.

Mi
Review №44

Good people..good service

Da
Review №45

I go to this particular advance because every time I go in there I got a personal friend and it ends up being a square the whole staff is the person friend and they tippy off on your bargains in the right there to help you and have found it to be so convenient for me on my way home stop in there for any type of parts I need for all of the equipment that I run and they got it An number one place

Bi
Review №46

They had the part

Je
Review №47

Its where I go for all my car needs love their team

Ka
Review №48

The people at advanced auto are great never had a bad experience here

MA
Review №49

Guy in gray shirt was rude to his employees

Li
Review №50

Sort of helpful but I think they could have helped more instead of telling me to take my car to the dealership. The dealership was trying to charge me 500 for what I could get for 150.

Er
Review №51

Great AA

A.
Review №52

Always knowledgeable and helpful!

Na
Review №53

Very nice & helpful staff. Good selection of automotive parts and accessories. Prices are standard.

Mi
Review №54

The staff is very helpful, and the store usually has what you need, or can get it quickly!

El
Review №55

Employees are rude and nasty. With no respect for their customers

A
Review №56

Close to home. Love the order on line and pick up in store discounts.

Fe
Review №57

Horrible service.... I was on hold on the phone... for more than 20 min... I went to the store (while I was still on hold) got what I was looking for and the staff was rude.. and I can tell they dont care about their customers

Be
Review №58

Decent pricing on parts and can quickly order parts if they do not have in stock

An
Review №59

The lady I spoke and met with was so friendly and helpful.

Tr
Review №60

Really bad customer service. I will never go back.

ti
Review №61

People friendly. nice clean store

Br
Review №62

Not bad. service was kinda slow but good.

Je
Review №63

Always there for us and have all we have needed including help.

Bo
Review №64

These people are GREAT. There go the extra mile to help.

Sa
Review №65

Extra nice service.

os
Review №66

I just went in to get help with my headlights and when the guy said he was going to come out and take a look at my problem, instead his manager called him back and she said she needed a lot of help back there so he didnt even bother to come out and help me with my issue. Useless! I went to AutoZone to spend my $70, where they were glad to come out and help me.

ly
Review №67

Very helpful in smart her name is Kellie.

Ry
Review №68

These guys will get you out fast

To
Review №69

Usually have what I need when I go to the auto parts store.

Bu
Review №70

Helpful employees and good prices.

Oh
Review №71

Not great selection of car seat covers and they dont carry touch up paint for my 2016 Ford, not even in special order

Ze
Review №72

Dont really buy parts to often but when I do shop here its always quick.. they have the part I need and if I need to order something special its always waiting for me when I arive

De
Review №73

Poor lighting at night. The evening I was there, the staff was more concerned about getting ready to close down than help customers.

An
Review №74

Price is good

Ja
Review №75

Ended up going to the new OReillys across the street... hated it because of how long Ive been going there but I needed a starter.

al
Review №76

Friendly and professional staff

Ke
Review №77

Good service and great help

Da
Review №78

Nice people for the most part has a problem with a new manager just being a dick a few months back have only been back one time scence

Ro
Review №79

Always have to order a part...I can do that myself.

Sc
Review №80

Not to bad. Friendly staff

Br
Review №81

Great place get tool to work on car

Dr
Review №82

Almost always have what I need and the employees are friendly

ra
Review №83

Couldn’t even get a battery tested

Ro
Review №84

Good service and friendly.

Jo
Review №85

Its not the same anymore since Pedro left. Slow service, not enough staff working.

Se
Review №86

I hate advance because they make u drive from another store for about an hour and when u get the store they said im sorry the part its not here and have to wait for 2 hours until they driver wants to get u the part i realty this is the last time i buy anything from advance auto parts pour service

Je
Review №87

Had trouble getting help to find what I needed but great organization and prices

De
Review №88

They sold us a part that didnt fit, but exchanged it for one that did. I like to get the right part the first time.

Me
Review №89

Employee was 12 minutes late, which put me behind schedule. When I entered the store with him, he disappeared for 5 minutes.

No
Review №90

They know their stuff.

su
Review №91

Great service and great pricing!

St
Review №92

Always used this place growing up and still do now

ma
Review №93

Great place for automobile parts

Ju
Review №94

Always very helpful

W.
Review №95

Matt was very knowledgeable and helpful

We
Review №96

Allways helpful and knowledgeable

Ad
Review №97

About as good as it gets.

Na
Review №98

Great love the employees there

Ca
Review №99

All the parts your car will ever need.

an
Review №100

Great service & diagnostics!

Information
21 Photos
100 Comments
4 Rating
  • Address:1444 Joe Frank Harris Pkwy SE, Cartersville, GA 30120, United States
  • Site:https://stores.advanceautoparts.com/ga/cartersville/1444-joe-frank-harris-prkwy?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 770-607-0891
Categories
  • Auto parts store
Working hours
  • Monday:8:30AM–8:30PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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