My original plan was to go in and only buy bulbs for my headlights, they found that I had an issue with my fuses as well. After the fact the guy working there went outside and spent his own time to replace the bulbs himself so I didn’t have to try and do it myself or take it somewhere and spend a lot of money. Super friendly guys, and there to genuinely help. Will definitely be returning in the future.
The manager was very nice and helpful will shop there again thanks for your help
Best employees out of all the part stores in the area. 10/10 would recommend shopping here
Excellent C/S @ counter along with Current MANAGER- Spanish speakingw/ American English....will alwzys return to this particular Store 4 auto parts & service
Had what I needed...thats the mark of a great parts store.
Battery went bad in my car and called AutoZone to see if they had a replacement. They helped me find an alternate battery that was not quite as expensive as the manufacturer recommended one. They even replaced it and took the old one out for me while I was there!
Always great,most of all the people,extra is Jeremy, great guy!!!
I came in with my family to change out a headlight and I was quoted at over $100 just for my Ford Fusion. So when I finally got the employee to sell me a light that was affordable he told me he would come helpme put the light in after he finished up with a customer . 6 min go by and a middle aged woman pulls up and I see her go in to the store; he walks out with this older lady and proceeds to helping her and walks right by me. I felt as if I was ignored and truly don’t know if this is how Auto Zone treats their customers but
The store on West avenue in Cartersville kept telling me what he could not help me with but kept asking me what else did I want to purchase. I put everything back and went to another store. The Tennessee street store was very helpful
Thay were helpful and nice
They came out and helped me with my coolant in my Chevrolet hut LT NO PROBLEM LIKE THE ONE IN VILLA RICA.
Love this place its where I get all my car parts needs
TYLER ATTAWAYGREAT ASSOCIATE!WENT ABOVE AND BEYOND TO HELP ME OUT W A TAG LIGHT...EVEN INSTALLED IT FOR ME!!!GREAT ASSET TO THIS TEAM
The folks here are awesome! I had a battery issue that I needed resolved fairly quickly, and Julie took care of me in no time! Everyone was very nice, knowledgeable, and actually cared enough to explain the ins and outs of what needed to be done. She also showed me where a missing valve gasket should be, and explained why that needed to fixed, which was really nice because the Courtesy Ford Dealership that I just took my car to didnt mention that at all. Ill definitely be doing business here again.
Great Reps, a place where you can learn your cars, together! Great experience every time!
Auto Zone on Tennesse street has amazing customer service. They did everything they could to help figure my problem out with my car.
Great place to find stuff for your car.
Tyler customer service is amazing. Needed a battery asap and had called all over. He had our battery ready when we walked in. ❤❤❤
Good place to go for car parts employees knew what they were talking about
I found the employees helpful and polite.I found all that I needed.
Great store with even better service! Gilbert is top notch and the best!
I go between Autozone and another parts place for my current project. Autozone seems to be able to get the parts for the 1988 Ranger faster than the other place.
They actually know there stuff here just make sure they are older
Jack was the store associate that helped me. He was patient and kind and answered all my questions. Very friendly and helpful. Changed my fuse for me and explained everything to me. Thank you so much Jack! I really appreciate the help :)
Walk end ask for help I was totally ignore there was only 1 customer there and 3 other people refusing to help.
This Autozone seems to be well run and the folks that work here are pleasant and helpful.
These guys are great. Had an emergency situation with my Ford C-Max key. It got wet at the lake and we were in town visiting. The car alarm kept going off and wouldn’t even start at times. I went here and they replaced the battery and fixed it quickly. Thank you
Excellent customer service. Great product knowledge. The folks here went above and beyond to help me get my battery tested and a new one installed. Ill definitely return to this location!
Been going to this specific AutoZone for over 15 years my good friend Jeremy who I met back in 98 when I first moved down here works there and is the most courteous and knowledgeable person you would ever want to meet or be acquainted with they have always then great to me would recommend them over any other place to anyone
I was able to limp into AutoZone whem my car broke down and Steve and James were absolutely awesome. They saved me from being stranded 2 1/2 hours from home while I was on my way for a business trip. They got the part replaced and really went above and beyond since it ended up being a little more in depth than they would normally do. Thank you so much- I would highly recommend this location!
Great staff . Great customer service.
I know everybody that works there great service polite kind and always on point with parts
A go-to store for almost every automotive need staffed by courteous and knowledgeable people.Competitive Prices and service.Free battery and alternator diagnoses available by request.Clean and well stocked.Recommended...
Very friendly customer service is amazing here very clean store
Good knowledgeable staff. Offers military discount.
Autozone is the bomb!
I had a wonderful experience
Jack was very nice and helpful
Nice auto parts store love the night crew joe and Tyler could call them friends they have helped me so much the manger there is also a great guy will do everything to try to help even if he has to work on your car after hours bunch of helpful and great guys
Amazing, Joe was super helpful and nice!
Nice and friendly very helpfull associates
Great friendly service!
Love that they put the battery you buy in the vehicle. Great team here.
Fast service and nice
Great service and fast delivery! Thank you guys!!!
I do not write reviews often but sometimes when you have such a good experience its warranted. I recently had car trouble passing thru Cartersville. The store manager, Steve, was more than helpful regarding my failing alternator that needed replaced. Not only was he able to get the part quickly he also helped by recommending a local mechanic and helping me get it down the road. He definitely went beyond what he needed to and sincerely grateful. For this I will definitely be an Autozone customer for life.
Big Help! When they install the new windshield wipers after the monsoon has started! I couldnt see to drive home without their amazing help!
Made a pit stop here while doing a little road trip on the Harley Trike. Because of the heat, the adhesive that holds my helmet radio in place was coming loose. We came into AutoZone looking for a solution.The staff were very helpful and made an outstanding suggestion. They also gave us some counter space to make our repairs.20 minutes later and we were back on theroad, all the better.Many thanks to the staff.
Great Customer service
Went to Advance first and that was a mistake. Auto zone was much more helpful and had what I needed.
Great service !!
To keep it short they were not helpful. I love AutoZone but this location didnt provide me with the service Im accustomed to. I wont write them all off, but personally Im avoiding this one.
Great experience! Honest mechanics! Great customer service.
They are very courteous and they will let you know if they have any deals going on.
Super helpful people.
She carried the old battery in and carried the new battery outside because I have had 3 back surgeries The young lady that helped me was awesome.
Nice auto parts store love the night crew joe and Tyler could call them friends they have helped me so much the manger there is also a great guy will do everything to try to help even if he has to work on your car after hours bunch of helpful and great guys
Very fun staff and easy to get along with. Stives for excellent customer service!
Great car care
Very helpful and knowledgeable.
Jose was such a big help and very generous. There was another worker in the store that was kind of rude and we have had a bad experience with him before. If you go in here, only speak WITH Jose.
Most unhelpful Sunday morning staff.
Great staff, always friendly and helpful.
Great service and helpful.
Fast service had the tools and parts I needed in stock.
Good guys, helped me get just what I needed to get the wife back on the road
They were very professional, detailed and fast.
Im in Cartersville frequently and I always enjoy my visit okay
Friendly service and Ive always got the right part the first visit!
Good place to get Auto Parts very helpful
GREAT AND HELPFUL STAFF! JOSE, STEPHANIE AND ESPECIALLY JACK!
Borrowed a tool here few days ago with tax it was 64 and change on deposit, took it back after using it the man at register gave me 44 and change back didnt notice he shorted me 20$ until next day. Talk to a manager there and told him I realized he probably wouldnt just take my word for it and that he may have a employee dipping into the register and he replied he would LAUNCH A INVESTIGATION.. HMM... Not the response i was expecting. May want to watch them on receiving change.
Awosme customer service and they give Vets discount.much appreciated
Jose and Jo awesome guys.great costumer service.
Nice people every time I come.Thank you
Great!! Store manager right on point with service
Staff are always helpful
The most kind and helpful staff!
They are always willing to lend a helping hand.
People that dont know their head from their well you know
Great service!
Better that orallys
Very helpful. Saved me money
Extremely courteous service and fast as well
Nice store, employees are friendly. No sign on the top of the building makes it hard to find.
Good employees, very helpful.
Unfortunately bad customer service
Awesome
Almost always got what I need and decent price on their parts
Stephanie was amazing!
Didn’t like it I stood in line too long and when I got to the counter instead of him easily looking up the make and model of my dirtbike he said he didn’t want to do his job and look it up which all I needed was a spark plug
Friendly and helpful staff
The guys are always helpful
Very good service helpful
Nothing but rude ass people here.
Nice staff friendly service
Great customer service!!
Always having the answers needed and not just trying to raise their sales for the day.✌Joseph and Tyler THANK YOU
Location is iffy, but the crew does their jobs.
Friendly staff but hard to get the right part