I have been going to PAC for over 16 years. Best place in town. I have had tires replaced, oil changes, filters and water pump replaced. All at a fair price and in a timely manner. They all know what they are doing and very well trained. Nick runs this business top notch. Everyone there is very professional and kind.I would recommend this place as number one choice for any auto care needs.
I had the worst experience followed by the best experience. My father and his friends have been using Performance Auto for years. I live in Sacramento and needed new brakes and routine maintance. Nick tried to save me money and bought Non OEM Rotors for my Audi. They SQUEALLED like crazy almost everytime I stopped. I mean like a stuck pig. Unfortunately, I use the brakes evertime I drive. People would look and comment it was so bad. My wife did not want to ride in the car anymore. When I let Nick know about this (many months later) he replaced them with OEM rotors and I only paid for the difference in the parts. No additional labor even though they had to do it all again. It shows the charcter and professionalism of Nick and his team. Now the breaks are silent and work perfectly and have been doing so for a few months. Furthermore, they saved me huge from what Audi would have charged. Thank you. Scott
Not cheap but quality work, parts and mechanics everytime. 👍If they dont fix it right the first time they will make it right.
A true measure of a shops integrity is how they treat out-of-town folks. I needed some help with a Chevy based RV and Nick was more than happy to help. He had me swing by the shop and didnt even charge me for a quick inspection.Great guys, very professional. Ill make sure to give them my business next time Im passing through town and you should too.
Nick is one of the good guys! Honest and trustworthy and the staff is excellent. Ive used Performance for years and will continue into the future.
Always feel comfortable getting auto repair here at Performance Auto Care.
Denis is by far the best mechanic ive had, straight forward and gets it done right
I was in town visiting family when my power steering pump went out. I’ve had a similar problem in another vehicle so I had an idea what was wrong. The first place I went to recommended that I replace the power steering and rack and pinion for $2,200. I then took my truck to PAC who immediately diagnosed the problem, and had my vehicle fixed within 24 hours so I could get back on the road (at a great price too!). Very grateful for the help Nick gave me, would recommend PAC to anyone who needs repairs in the Carson, or even south Reno area.
Worked on my car great place
Huge shout out to Nick and his crew. Picked up a large bolt in my tire and needed a rush patch job. Went to Les Schwabs, Discount Tire and Costco Tire center and all three told me the tire was unrepairable and would take 3 hours or more to put the spare on. Nick had his man drop what he was doing and patch the tire in under 5 minutes and then refused to take any payment for it. This is the kind of service you rarely see anymore. Quality and integrity are a great combination
Ive been taking my 350Z car there since 2015. I dont have any complaints. Theyre an amazing auto shop with great customer service, and most importantly they get the job done. Ask for Nick, he has great customer service skills.
Very nice staff overall. I am happy I found them. Thank you for fixing the fuel smell and window.
Ive taken my car here a couple times after being told by many what a great shop it was. Ive been pleased with their work, professionalism, and honesty each time. I wouldnt take my car anywhere else. Thanks Nick for having great work ethics and running a great business.
Thorough, honest. Diagnosed problem and turned out to be something very minor.
Nick was amazing and Gerson was extremely helpful! We started out on a 10 day trip and our RV started smoking. Nick was so kind when I called and offered to take a look. It was an easy fix and allowed us to go on our vacation;) I highly recommend Performance Auto Care!!!
We have 4 vehicles and have taken them to Performance Auto Care for several years. They perform all the maintenance on my Lexus and charge a lot less then the dealer. When I tell them to check my breaks, they tell me theyre at 75% to 80% and still good to go. They are very honest and dontrack up a bill. They also got me great snow tires at a good price. They take time to explain things and make recommendations when needed.
Great shop. Good prices. Friendly, professional staff. Everyone here goes above and beyond to help you. Love this place!!! Highly recommended...fast service
I have taken a few cars here and every time they have been fair and reasonable and honest with me. They are a shop that knows how to repair an issue, not just replace a part. There is a big difference between the two, trust me. Ive referred several friends to this shop after they were quoted outrageous prices from other shops. One friend had a broken piece on a side-view mirror. Another shop was going to replace the entire mirror for $800 (it was a heated mirror with the turn signal in there, hence the price). They told me afterwards Performance was able to fix the part of the mirror that broke and only charged $50. Another friend had a wheel stud that broke and the tire couldnt be removed from the car. Another shop said theyd have to replace the entire axle, and then shed have to replace all four tires for some reason for a total cost of $1,300. Performance was able to cut away the broken stud and replace it. Total cost of $80.If you feel you are getting fleeced by another mechanic, get a second opinion from Performance. Or just save the trouble and go to Performance from the beginning. I love these guys.
Very reasonable price
Lied about the price of the parts, overcharged labor by two hours, took over a week, yelled at me and called the police when I tried to reach a resolution when the repair failed the first day.This place violates NRS code and treats customers with issues as if complaining was a crime.Absolute nightmare. Stay far far away.
Always treated with respect, reasonable prices, they are very knowledgeable!
These guys are the best. I live in Bishop, 200 miles away and find PACEs pro crew worth the time and expense to get my rigs to them pretty much for anything but an oil change. They made my 87 RV run like a rocket (after taking it to 5 other places and spending $,$$$ on it) and I see them working on $$$$$$ new RVs all the time. They are NICE, HONEST, SUPER TECHS and treat all their customers like kings and queens. I almost hate to post this review as Id like to keep them to myself! Doug White, Bishop, Ca.
Very professional and friendly service. Took my new (to me) Jetta TDI there to have them look it over. It had 135000 miles on it and they found a few issues that just come with age. Had the work done by the next morning and the final came out to less than the estimate as a couple of the parts they had expected would need to be replaced along with what else was needed turned out to be in good shape. I had taken my Jeep there as well for services and also take our family van too. All of my experiences have been very positive.
Stopped here for a service on my Tiffin w22 chassis motorhome on our trip to Idaho. Got me in the next day did a great job. Pricing was very fair . Highly recommend these guys if you need work while traveling through!
These people are crooks. They lie, do poor work, sometimes don’t even do the work they say they do, and then overcharge for parts and labor. Don’t take your vehicle to these incompetent crooks. They’re work resulted in my wheel nearly coming off and causing a serious accident while descending from Spooner Pass. They charged me for a part they didn’t replace. When I got my car towed back to the shop they denied everything, wouldn’t accept responsibility, and never offered to apologize nor repay me for towing. When they finally and very reluctantly decided to repair the car it took them one hour. The exact same job that I was charged 4 hours of labor was completed in 1 hour!!! Meaning I was charged $320 for labor that never happened! They wouldn’t refund the fake charges, of course. Which wasn’t surprising given the history of lying and thieving. When I got the invoice I looked up the exact parts used to check the prices. I realize it’s common to upcharge for parts but these idiots charged up to $300 over the price quoted by AutoZone and Napa. They took advantage of a traveling woman in a bad situation. They lied about their failure to complete work charged for. They drastically overcharged for labor and parts. Worst of all they endangered my family through greed and negligence. Nicks an imbecile who fronts for crooked incompetent owners.
Great service would recommend to anyone will not find a better car repair place in the area that is honest and upfront with you
I went in with a warning light while traveling and with no previous experience with them Im very satisfied with there promptness in addressing my issue. A+ definitely recommend
Quick and polite service
Best auto shop in Carson City. Nick is great.
Hard to get an appointment, theyre so busy. But always happy with the service.
Definitely NOT a shop to be trusted...will run you $$$ DRY..complaint filed with State Authorities
This guys are very skilled and always figure out whats wrong
The few times I have been here they have been crazy busy so its a good thing if you make an appointment first. I suspect one of the reasons they are crazy busy is because they do great work at a reasonable price.
Nick is an awesome person,and crews, Ed, Steve,jerson,etc their very helpful, thanks guys....
Charged me 2x the quoted price and couldnt fix the problem. ..never again
Expert service, friendly and honest.
Nicks a great buisnessman but wasnt there when I went to pick up my truck which was parked down the street I asked for assistance for I cant walk distances and basically was ignored and told to have a nice dayVery rude and unhelpful to a handicap person But after calling Nick the following day he corrected the employee and apologized for his actions
These folks bend over backwards to assist you. Extremely fair on their time and labor charges.
Very distant on everything, pay was outragous for the little work done, would never go back nor would I tell anyone to go here, WASTE OF MONEY