Huge thanks to Emily Hess and everyone else who helped me!! went in the other day to trade in my car and she was very helpful. I didn’t feel pressured at all and the environment of the dealership and everyone was very warm and welcoming. Before I made my choice Emily made sure I knew all the important features of the car and the process once I made my decision. Overall everything went smoothly, time went quick. Highly recommend to go check this location out and ask for Emily :)!
I had such a great experience here. Doc and Jordan were fantastic! Both were incredibly kind, knowledgeable, and truly took the time in helping me make the best decision. Doc was committed to helping me find the right vehicle, and Jordan was excellent at explaining the entire process. I would highly recommend this place!!
If you want a Subaru, THIS is where you want to buy it. Fair-pricing and excellent customer service. We had an amazing experience with James Montgomery as our customer specialist, he’s very nice, pressure-free, and friendly! We love our new Forester and couldn’t be happier. We’re looking forward to years of reliability and adventure! We’ll be sure to send James plenty of pictures, as promised, as we take our Forester out on the road 🌲🏔
I just bought an Outback Wilderness from Walser and worked with Charlie Leang. This guy knew his stuff and was very professional and never made me feel pressured at all. When Id call or text with questions and concerns he would get back to me right away. They also were able to get me what I needed for my trade in. My overall experience was excellent thanks to Charlie and the team at Walser. And I love my new Outback!
Yonatan/Jonathan is the one to ask for if you want truly excellent service. I had certain things I wanted and a price to stay under- he researched the cars in stock and found some great choices. He made sure I was able to test drive the ones I wanted right away (around my schedule) and made it really easy to find the right car.When we found the perfect car, he helped me with the buying process, walked me through everything I needed to know and even made sure I made it to work on time by expediting the signing process. He truly went above and beyond. He is a great guy and I wish him all the best!
I was helped by Kirk from the get go and he was incredibly helpful. I had been working with him for almost 3 weeks and he kept me up to date on vehicles I was interested in until I was ready to buy. He made the purchasing process easy, made sure my vehicle was ready for me to drive off the lot and even went over all the bells and whistles of the vehicle with me. All the employees there were great people and took care of me. Highly recommend buying your next vehicle from Walser Subaru in Burnsville.
Working with Kirk L. was great. I gave him information about what I was looking for in a vehicle and he helped me out every step of the way with which model he thought was best for my needs. Him and his team were really great to work with.
Thank you Doc for your help at Walser Subaru. We weren’t entirely sure which vehicle, warranty, and financing would fit our needs. We got Kelly Blue Book pricing on our Trade-In, saved money on taxes, and were able to get a great rate on financing this used Subaru Outback. We test drove 3 vehicles until we found the perfect fit. Thanks Doc for also helping us set up an appointment with the Rust Protection / Paint Protection. Doc is the best!!!
I had a very good experience at Walser Subaru. My car had basically needed a new engine, and I did not want to deal with it. They took it in as a trade in and Jeff Schulz helped me get into a new car really quickly! I am very happy and relieved that I will not have to worry about a new engine on my car anytime soon with the 150,000/ 10 year walsercare warranty.Thanks so much Jeff!
I love working with Walser. They have the best customer service and make the process quick. They do not sell you a vehicle they help you buy one. I worked with Jeff Schulz on my recent purchase. I was on a tight schedule and while waiting on the paperwork I left the dealership and he personally delivered my new car a couple hours later. Keep up the good work!
All I want to say is Sean Z ROCKS!!!!! Very helpful throughout the purchase of the car that my Fiancé has been drooling over since she started looking at Subaru’s. Not only the color she wanted, but the model she wanted as well. Sean Z, made it very stress free and made sure we knew what was going on every step of the way. In which scored me a lot of brownie points.Thanks again Sean Z and his team!!!!
Went in for a test drive over the weekend. While the exact model & specs that I was looking for was not available, the test drive with Sage made All the Difference. He was very helpful in pointing out the features I was interrogating. I would not hesitate to go back to Walser again in the future.Class Act, Thanks!
Doc was amazing! He really took the time to explain everything to me, from the process of trading in my car, to finding my perfect outback, to financing and warranties he was so informative. All of the staff there were really nice and professional. They even went out of there way to bring an outback over form another Walser dealership. 5 Star service! I will always be buying from Walser.
The car I wanted to check out was sold, but Doc convinced me to stop by the dealership as there were more cars in inventory. Since the car that I wanted to check out was sold, I wasnt planning on buying a car or anything. I drove two Outbacks (2019 basic and 2020 premium) and loved the feeling of driving them. I liked the 2019 but the color was not my favorite. While I was out test driving the second Outback, Doc compared a brand new 2022 Outback premium to the second Outback I drove. The price was not any different. Instead of buying a used 2020 Outback that has 20,xxx mileage on it, I ended up buying a brand new 2022 Outback premium for almost the same price. I wouldnt mind working with Doc in the future again. Thanks again! I love my new car!
My salesman Jonathan Martinez did a really great job working with me! Thanks
Joel Lopez made our Walser experience very excellent.He was knowledgeable with our choice of the Accent andhe answered all of our questions. Joel was very personable.He worked very hard to give us a great experience at Walser
I cannot be more satisfied with my experience at Walser Subaru. I particularly enjoyed working with Joel Lopez! Joel was professional, patient, responsive, and efficient, making my buying experience as easy and convenient as I could have ever asked for! Joel even hand delivered the new vehicle to my house, saving us an extra trip to the dealership! Thanks again, Walser.
I bought my first new car this weekend with the help of Charlie Leang at Walser Subaru! He was great at explaining and answered any questions that I had about the process. I had to wait a couple months for my car to come in, and he continued to give me updates on when it was suppose to arrive... which was great!
Joel Lopez was great to work with. He made this shopping trip a smooth one. He didn’t make me feel pressured to get my Subaru Legacy or any additional stuff. Would definitely recommend Walser Subaru Burnsville and will definitely be a returning customer. Thank you Joel!
My husband and I bought a new Outback after a car accident, and everyone was very helpful and made the process easy. We worked with Emily, who was amazing! She was easy to communicate with and really helped me figure out the right options for my family of 5. Thanks Emily! 😊
Michael (Doc) went above and beyond my expectations. Buying a car is not always a fun or easy experience and somehow he made it both in a relatively short amount of time. He is knowledgeable, helpful, kind and has a great sense of humor. I appreciated that he treated my son with respect and asked for his input. The video email message he sent prior to my visit was appreciated and what prompted my visit. Thanks, Doc for the GREAT service!
I go here for service on my Ascent. Great service department, attentive and friendly techs. There seems to be a total disconnect between service and sales. My questions about vehicle spec concerns are never addressed. Also, this dealer couldnt match the deal offered to me by White Bear Subaru. I would have preferred to purchase close to home but was forced to go to White Bear Lake even after showing Walser my offer from WBL in writing. I guess business is so good that potential customers can be easily discarded. Got the same sort of lack of desire to sell on my previous Subaru purchase as well. What a shame.
Nice spacious waiting room to use while getting your car serviced. Service employees are very professional and detailed oriented. Have purchased an Outback and an Ascent from this dealership and everything went smoothly.
Charlie Leang provided me with outstanding customer service from the time I first met him and put money down on my new car all the way through the arrival and purchase yesterday.I could not have asked for anything more as he went well beyond my expectations.
I had a great experience with Jeff Schulz! He put no pressure on me, made everything easy and explained things well. Very happy with this dealership and my new car! I also liked I think his name was Eric who helped price my trade in- very good deal and he was also pleasant and funny! The whole staff here seems happy and attentive. I drove there from Minneapolis and am glad I made the trip!
Wanted to charge $500 in out of state fees for a cash sale when I was willing to handle titling and registering tasks back home on my own. Highly unrecommended for anyone looking to purchase from out of state. Completely unwilling to compromise with potential customers.
My 3rd and best Walser purchase. Jeff Schulz is friendly and made our puchase simple and care free. Jeff set us up with an order and then a super fast delivery. Thank you!
Great experience with my salesperson, James Montgomery. He was always helpful and had my best interests in mind. Im excited to own my new Subaru!
Phenomenal experience. Will sold me my first Subaru last month, a 2015 BRZ. It is an amazing car and I absolutely love it. Will was incredibly friendly and worked incredibly hard to get me approved on this car.After a couple weeks I noticed a moderate oil leak on my car so I brought it into the service department to have it checked out through my extended warranty. Rhett was incredibly friendly and helpful when checking me in, the technician working on it (I think his name was Scott) sent me a video to explain what they found and what it needed, and it was clear he knew exactly what he was talking about and was well qualified to work on my car. My service advisor, Patrick, verified it was under warranty and gave me all the info I needed. The car was repaired way sooner than I expected and I picked it up this morning. Shes running and driving great and no oil leaks! Not even a drop.As the manager of an auto repair shop and an ASE certified master tech for the last 13 years, I can say I have rarely seen such helpful, friendly, and qualified staff. These men deserve a raise. Whatever you guys are doing when training these fine employees, keep doing it!My wife and I will be back in the future to purchase any future cars. We are sticking with Walser Subaru for life!
Charlie Leang was very knowledgeable and quick to help find exactly what I was looking for. He took the hassle out of buying a new car and made me feel like he was actually helping and not just selling a car. Highly recommend him!!!
Just bought a car here, and it was a very simple experience. Anthony Johnson was super helpful and knowledgeable. He explained everything very clearly and with detail. When we needed to move a little quickly with the final paper work to make it back for a baby sitter, he was able to help us get through the buying process super fast. Thanks Anthony
Awesome service, Joel was very easy to work with! New ride is solid, and this was the only dealership anyone I know has been able to leave with a new car and new MN plates, no waiting period, same day. Friends and family were jealous of my lack of hassle going here. Very patient and thorough salespeople. Ask for Joel Lopez if you come here, he definitely went the extra mile to get me on the road without a problem!
Buying my used G37x from Walser Subaru was great! My salesman Charlie L. was extremely helpful with my purchase and kept me informed along the way, even though the car was not on the lot for a couple weeks. It was worth the wait and felt like the car was a good buy. I couldnt believe they even offered a warranty for a car with over 100,000. Which made me even more comfortable with my purchase. Thank you
This is my second Subaru Outback. Doc was great! He helped me compare cars, walked me through various purchase options, and tracked down my dream car. No pushy sales pitch. I appreciate that. Thank you!
Excellent service even though I dont know much English they knew how to understand me and give me what I needed 👍🏽
Doc was awesome in helping me get my new car. I was spending a lot of money and he was very patience while I got a few opinions. I didnt feel pressured whatsoever. He was also very knowledgeable and was able to answer my questions even though Im a Subaru enthusiast. Lastly, he made sure I had my phone setup and walked me through the car one last time. Just an absolutely awesome experience and if you want to be taken care of, call Doc.
Great experience thanks to salesperson Jonathan Martinez. From the initial greeting to driving off in our new vehicle, he was helpful, friendly and professional every step of the way. Best car purchasing experience weve ever had!
When it comes to a streamlined car buying process, they have it pretty much down. Ive bought a bunch of cars over the years and this time around with Jeff Schulz was the quickest and simplest process Ive experienced. And Im enjoying the new Outback way more than I thought I would too!
I had a great experience 2 years ago so I chose to go back when we decided a bigger car was necessary & we weren’t disappointed! Michael gave us the easiest, most fun, & overall the best car buying experience yet! Michael went above & beyond in every way. Michael was so knowledgeable, communicative, helpful, & friendly. Thank you to Michael for being so terrific, to Kody & Solange for their help, & everyone at Walser Subaru for being so helpful & pleasant. Your service has made me a customer for life!
Doc was a great help to us. No pressures. We told him what we were looking for, our price range, and he gave us our selections within those ranges. The actual purchasing process was one of the most efficient I’ve ever seen.We are so happy with the entire experience!
Walser folks were prepared to deliver our new Subaru Outback at the arranged time. Both Sam Hayward and Michael “Doc” Castillo were professional and polite. Our time was well spent and we were happy with the thoroughness of the information they gave us.
I recently bought a 2021 Impreza and the experience could not have been better. My sales rep, James Simpson, found the exact car I wanted. It took two months to arrive due to that microchip issue but he made sure I was kept updated on the vehicle progress and delivery. When it arrived, he made a quick video of the car and the purchase was completed the next day. Great trade-in and financing rate. Im extremely happy with the entire process. Its great dealership and be sure to ask for James.
I worked with Charles when buying my brand new 2021 Subaru Impreza and I couldnt of asked for a better salesperson. He made the whole process easy and painless. He was very knowledgeable and helpful with all the questions I had. I would highly recommend him when shopping for a car at Walser Subaru in Burnsville.
We have been looking for a Subaru Forester all summer, and finally found the car of our dreams at Walsers in Burnsville. My wife has owned a Subaru, and this was my first time buying in to the Subaru family- we could have not been more impressed with the service, quality, and efficiency that we received at our trip today. Emily Hess- we could not recommend a more friendly, professional, and informative customer specialist. She walked us through every step with ease and made us feel comfortable knowing what we were purchasing. She did not make us feel pressured to get anything extra and made us feel that she was just as excited as we were about getting our Forester. We are so excited to continue to be a part of the Subaru family and absolutely love the experience we receive with Walsers.
Absolutely love my new car!! Thank you Doc for allowing me to look at cars at my own pace but then when I found the one, you made it a reality. I never felt pressured to buy. Even though my father came with, you talked directly to me instead just him. I’ve dealt with other sales people who hardly recognize me and only talk to the male figure with me. I refuse to purchase anything from those types of salesmen. So happy that wasn’t the case as I fell in love with the Subaru Legacy. Will definitely be recommending Walser Subaru to anyone who is looking for a new vehicle! I will send them straight to Doc - although I’m sure all the other sales people are just as awesome!
The best service, speed, and quality I’ve ever received working with an automotive service department. A big thank you to JP and team for your help on a large repair list. I highly recommend their services.
Wonderful experience! I love their new location. I had the pleasure to work with Doc and let me tell you, he was wonderful! Very knowledgeable and friendly. I appreciate the guidance in choosing the right vehicle for me. I did not feel pressured into a car or felt rushed. The process may have taken awhile but I was more than happy to wait with service like this!As always, a very happy Subaru customer!
Love my new-to-me - used Subaru Forester! Sam Hayward and the rest of the Walser Team were transparent throughout the entire purchase process. From the online test-drive reservation through to the final sale-- the process was a no hassle, personable and accommodating experience. Thanks again!
Jeff Schulz was excellent - very efficient, accurate with details involved with this purchase and timely in response to all questions. Very pleased!
Jeff Schulz was amazing. He made the process so easy, he had everything ready to go by the time we arrived at the dealership. It was the easiest lease process we’ve ever experienced. I can’t recommend Walser Subaru in Burnsville enough.
Working with Walser is an absolutely fantastic car buying experience. I worked with Michael Morris and he was absolutely wonderful. Michael was able to answer all of my questions, as well as walk me through the features of the car without hesitation. he made me feel comfortable driving off the lot knowing that I had the right car and had no doubt in my mind I was going to love this drive!My situation was a little complicated in that I was purchasing a car in MN but registering in CO. Michael’s managers, Alex and Solange, we’re extremely helpful in making sure that I had all the correct knowledge as well as answering any questions I may have had.I can’t speak highly enough of this dealership and their amazing customer service. If you’re debating going to the other dealerships around the cities, just don’t - go with Walser, they’ll take care of you
Had a great first time buyer experience. William was awesome and helped make the process quick and easy. He answered all my questions and made sure I got a car that I love. I will definitely be recommending Walser Subaru to everyone I know.
Emily and Jeff were so helpful to me in finding a vehicle. I was so indecisive and they were so patient with me and did everything they could. I really appreciate them!
Joel Lopez was great at answering questions which led to a hassle-free experience!
Doc was a great salesperson! He made the deal go smoothly and everything was stress-free. I appreciated his willingness to make the deal work for me and get me exactly what I was looking for!
I recently purchased my second CrossTrek from Walser Subaru. This is my fifth Subaru purchase from this dealer. Each buying experience is faster and smoother. In addition, their service department is outstanding. Using the Walser Subaru website tools, emails and text, the actual in-person transaction was less than an hour and I am driving out the door with a new vehicle. Thank to my salesperson James Simpson for making the purchase seamless and easy.
I loved working with Charlie Leang at Walser Subaru of Burnsville. He helped me purchase my beautiful Crosstrek. He sent weekly videos and texts so I always felt in the loop. Fabulous customer service!
Sean and Walser made the buying process very simple and efficient. Sean communicated with me all thru the sales process - found a car that I wanted, kept me apprised of the delivery date and delivered a really great sales experience. Honestly nothing that I could think of that Walser or Sean could have done to make it better.
Doc was great. Walked us through all our options thoroughly. Were really excited about our new car!
Charles Scholler, my salesman, was absolutely the best at his job. He was very knowledgeable and didnt get frustrated with my endless questions. I love my new Forester touring.
Stopped in to Walser hoping to find a new car for my wife. Met with Customer Specialist James Simpson. He didnt have a car on the lot that fit my requirements. While he looked to find me the car that fit my requirements, James set his manager to giving me a trade-in quote. Wow it blew me away. Within a half hour of meeting James, he found a car and got me a amazing quote on my trade-in. James kept me in the loop the whole way. A little over a week later, we were in to pick up the car. We were driving home in the brand new, to my requirement, car for less than he originally quoted me in less than 2 hours. And with an actual license plate. Very happy with James Simpson and Walser Burnsville Subaru.
Best experience I’ve had at any dealership! Mr. Charlie Leang was very personable and professional. Recommend for anyone looking for a car especially first time car buyers! Charlie made everything move quickly and easily while going in depth and achieving all expectations of what I was looking for!
The Team at Walser Subaru were fantastic. The car I was looking for was sold just before I walked in. Emily and Michael and their manager worked as a team to look into their stock at St Paul as well as everything they had on order for the future to try and get me exactly what I wanted. I ended up going with my second choice in color and I have no regrets. Very friendly, professional, and helpful team.
Best experience I have had so far buying a car. Jeff Schulz was amazing and had everything ready to go before we even got there. So quick and easy!
Doc was very friendly and helpful in making sure I was able to go home with the car I wanted. Awesome service 👌💞
I had a good experience purchasing my new 2022 Subaru Outback Wilderness. Our sales consultant, Sarah Forshee, was attentive to our needs and professional with her help. She was really there for us!
Thank you Doc Micheal DelCastillo!! Had a great experience. You got me into the car I have always wanted. My Outback is a great ride!! Nice and smooth! Lots of room in the front, back, and storage areas. I was able to get my disabled mom into the front passenger side without difficulty. And tons of space for her wheelchair in the back. We had a great day out of her care center and went on a long drive. Not too many bells and whistles which is totally me! Handles like a dream! Very responsive steering. I wanted something reliable, roomy (to get my mom in and out easily), with decent gas mileage. I have all that plus the safety features!Thanks again Doc!! It was great working with you too!!!Jill
We recently worked with Sean Zaborowski to purchase a 2021 Forester Touring. The entire process was so easy - no hassles and quick! I highly recommend working with Sean and the Walser dealership!
Such a wonderful dealership to work with. Charlie Leang was a professional during the entire process! Thank you!
We had a fantastic experience with Emily Hess at Walser. We were very specific in the vehicle we wanted and looked all across the country for it. Walser had the perfect vehicle and a much lower price than any other dealers we looked at. Emily was great - she was always available by phone or text and handled all the curve balls we threw at her with ease! She made it so simple to purchase a car from a separate state and to register it in another state and was such a pleasure to work with.
Great experience. Completely done online. Easy to work with. Answered all of our questions quickly and thoroughly. We were coming from Iowa and they were willing to meet us part way for delivery. Love my new car.
I came into Walser Subaru Burnsville today, not specifically looking to buy a car but to test drive some and wound up finding a perfect vehicle for me. I really appreciate Doc DelCastillo’s support in answering all my questions and thorough explanation of what was most important to me. Thank you. I love my Impreza!
I have never had a car deal go SO smoothly! Thanks to Docs wonderful customer service, we were driving our new Forester within 24 hours of our first call. We appreciate his hard work & thoughtfulness.
I traded in my beloved older sedan for a 2019 Tiguan. I drove in from over 2 hours away, and I was worried the car would be sold before I got there. Doc called and put the car on hold for me, and even had it cooled off waiting for me to test drive when I arrived! I had an excellent experience working with the sales team (both Doc and Bob!) and they resolved all the concerns I had about the vehicle I was purchasing. Figuring out financing was quick and easy, and I never felt pressured or rushed into a decision. As a younger female car-buyer I feel confident in my purchase, and I love my new (to me) car!
Love my new outback. Received an offer on my old vehicle that I could not refuse. The salesman Doc Delcastcillo was on top of everything with the whole process.
I joined the Subaru family!My wife and I went to Walser Subaru a couple days ago and were fortunate to work with Emily Hess during our car buying process. Her kindness and great car knowledge combined to make the experience stress free and enjoyable for both of us. After a couple test drives and we were sold on the 2021 Crosstrek. Thanks again to Emily and everyone else we interacted with at Walser Subaru for their time and kindness!
Salesman apparently was unaware that the dealership policy had changed and they were no longer taking deposits for used vehicles. Charged me $500 to hold a car that wasnt at the dealership yet and then had to call me to tell me that he had to refund me the money and would try to let me know when the car showed up on the lot. Very poor customer experience from my viewpoint when other Walser dealerships in the area will take deposits.Per the response from the dealership, I gave Bob a call at the number given. I got the voicemail for a Mike Zins not Bob so I called the dealership directly but the receptionist was unable to transfer me to Bobs line because she did not have his number? She took a note and said she would have him call me. He didnt... If I could take my one star review to zero stars I would. The car buying process is not enjoyable. I thought working with a dealer would be different but not this time. Probably because Im trying to buy a used car.
Doc assisted me in picking out a beautiful new Outback. I had a great experience and Doc was super helpful. I am extemely happy with my new vehicle.
Worked with Charlie Leang and was kept up to date via texts and emails. Car arrived 3 wks late, but I was very impressed with Charlies knowledge of the technology and the mechanics of the car.. The purchase experience was also excellent. Received many video messages from the mgt team as well. All very customer focused. This is my sixth Outback...love the Brand. I would definitely recommend Charlie Leang if youre looking for a new Subaru!
This transaction was very smooth from start to finish. The customer service that Jeff Schulz provided was a key factor in making the sale happen. His assistance with selecting the right model for us along with expediting the necessary paperwork was exceptional! Many thanks to Jeff!
I just left for my 6 month check up and the service was amazing! JP was so polite and helpful and answered all my questions. I even got a specialized video from Justin that was just for me of what they had done to my car. Thanks for the great service!
I found a Chevy Equinox online that I was interested in as a courtesy vehicle for our shop. When I inquired about the vehicle for sale and my trade in, Sam was quick to respond and really made the whole process go smoothly. Given that we own a shop, we didnt need the extra warranties and such, but he went over everything professionally and with zero pressure. He was great to work with, and Im glad he reached out when I inquired online. Thank you!
As a first time car buyer I was pretty daunted going in. But everyone was very friendly and helpful. Emily Hess helped us through every step of the process and even after we left with our new car she has been available with any questions we come up with. She made sure to explain everything to us and I never felt pressured. Would definitely recommend. I am very happy with my new Subaru!
I just purchased my first Subaru two days ago. We were very impressed with the car but also with the quality of the service at the dealership. Our sale person was Jonathan Martinez, he did a great job explaining all the features of the car and took great care of us. He was very professional. Great experience with Subaru.
For me the car buying process is all about trust. I walked in knowing that I had to swap out my previous vehicle for one that could tow, and I was confident that James would make sure it was the right vehicle for me. Walser also gave me a more than fair trade in on my previous Subaru. It was fast and efficient and James really listened to me. Trust . Its really why I keep coming back.
Charlie Leang… I would like to thank you personally for your kind and informative nature. You made my car buying experience 5 stars.Not once did I feel pressured or undervalued. You made my experience AMAZING!This is my first brand new car purchase from a dealer. I have zero regrets. I wouldn’t change a thing.Thank you Charlie Leang!!!
Just bought a brand new Subaru from the Subaru dealership in Burnsville.What a great experience! Our sales representative, Jeff Schulz, was professional, efficient and knowledgeable. He put together a great purchasing package for us. Thanks Jeff! We love our new Subaru!
I bought a legacy from them and Jonathan Martinez helped me with making the right choice and was very informative about the cars when I was first looking for one. He was even really helpful after buying it with figuring out how to do or find something on the car. Very nice, professional and easy person to talk to!
Buying our new Ascent was a stress-free and transparent process. Tim was great to work with. Nice guy, knowledgeable about the vehicle and process, and no pressure.
Recommend working with Sean Zaborowski at Burnsville Subaru. He assisted us with our last 2 vehicles. Very knowledgeable and friendly.Thank you Sean.
Easy laid back experience. James Simpson was great to work with.
Always very pleasant and efficient experience. I appreciate the coffee and snacks.
Had a wonderful experience with James and Jeff when we bought our Outback a couple days ago! Initially we started working with Jeff, who was patient and didnt seem to mind one bit that we wanted to drive a ton of cars. We wanted to buy used so we were picky. After going home and discussing and deciding on the vehicle we wanted we reached out again. Unfortunately he would be there to continue working together. He set us up with James who was also incredibly patient and knowledgeable about the Subaru brand. Helped us make the best decision we could! Never once did we feel pressured. We LOVE the car we ended up purchasing. Added bonus that the dealership is lovely and new. Clean and safe. No one minded my antsy kids running around bored from being in a dealership for a couple hours. All in all a great experience and so glad we went Subaru!
Fabulous to work with Michael DelCastillo, helped me every step of the way. Went very smoothly. Answered any questions I had.
I worked with AJ Johnson and the entire buying experience was easy. He explained the process and kept me informed about everything along the way. He even put my Purdue license plate cover on the new vehicle for me!!!