Overall I had a good experience at this dealership. I was interested in a preowned VW Golf GTI they were selling for a reasonable price. Eric was polite and helpful in giving me as much information about the car as possible. I took the car to be inspected and while the car was in overall good shape, there were two issues that needed to be addressed. One was a valve cover gasket that was causing an oil leak while the other a damaged front strut assembly that was also causing a leak. After showing them the diagnostic they were unwilling to negotiate with me on the price even though they were asking a tad bit more than the car was worth. Eric mentioned that the estimate the diagnostic shop gave me was overpriced and that they always shop around for the cheapest possible price for work on their cars.......... Maybe not the best thing to say to a potential customer when trying to sell them a car.I understand they are a business who needs to make money but I found it frustrating that they were unwilling to negotiate. I put down a $200 deposit that was nonrefundable. So, if you happen to read this and are interested in the VW Golf Gti like I was, below is a picture of the diagnostic report so you can save yourself from the $200 deposit and the $75 I spent on the diagnostic. Hope this helps.Below are more pictures of the damage the inspection found, one being a damaged front strut, a corroded oil pan, and a leak from the gasket cover. Richard you may not agree on the price meineke quoted but the damage they found was real. You also failed to acknowledge my biggest complaint which was your unwillingness to negotiate on a a fair deal. Instead you were selling me a car 2000$ above its real value with more than a 1000$ worth of needed repairs.
Bought a car here a couple weeks ago. The sales team was very friendly and knowledgeable. They worked with me efficiently and helped me get a fair price on a truck that looks good and drives well. Dont get bullied by a large dealership. Come to Ride instead.
Just bought a 2003 Dodge 2500 with Ride Auto for a better price than I could find anywhere else. Great customer service and were very polite. Would definitely recommend to others and go to them first for any other vehicle purchases in the future.
We just recently purchased a 03 Honda CRV from Ride Auto and the sale went pretty smooth. I am glad Marco was up front with some of the issues on the car and there was no surprise. Even though the vehicle had quite some miles on it already we are hopeful it will last us for another 100,000 miles to come. We hope to do more business with Ride Auto in the future.
As much as I like the car that I bought from Ride Auto Sales the process of buying the vehicle did not go as smoothly as planned…I found my 2015 Subaru on cars.com and contacted Ride Auto to start talking to Miguel. The service overall wasn’t terrible in the office and he was very courteous though there was almost no negotiation in pricing or fees…After looking at and test driving the vehicle, I found some issues not mentioned online including a big rip in the front seat and a flat tire. In any case I moved on to purchase the car because these were fixable.We finished all the paperwork and I drove the car 4 hours home only to find that Ride had messed up the title for the vehicle (they had not taken the title from a previous owner) making it impossible to register the car. After calls and emails for ALMOST TWO MONTHS I finally got the title for the car. This was after my temporary plate had expired meaning there were penalty charges for my new registration…Overall the service was decent and they did keep discussion going though I was not close to the dealership, but the paperwork hassle made it seem like they didn’t know what they were doing.Review Update: Google doesnt let me reply to the dealer response, but I would like to add that it was not my state that needed to speed up processing. The vehicle was not officially in Ride Autos possession according to the paperwork. Instead it was technically owned by a previous owner, so it required multiple months for Ride to transfer the vehicle to themselves before I could even begin to register the vehicle in my state.
Got my Charger for an awesome price, if your looking for a car I highly recommend you swing by and take a look. Everyone is Very friendly and wants to make sure you are satisfied.
Found a nice Corvette and drove it home same day. Very friendly staff made the transaction seamless.
I had a positive car buying experience at ride auto sales in Burnsville. I purchased a 2018 Ford focus ST. And it drives like a dream I love the car. Very tough people to negotiate with they are usually pretty firm on the prices listed. Which is understandable. But the sales man, finance guy and everyone evolved were very friendly. They offer gap insurance and an extended warranty. Which I declined and they left it at that.. some dealers will try to shove an auto warranty down your throat. This place wont do that to you there pretty laid back and easy to work with.
Eric was great to deal with! I purchased a 14 Dodge from him an he made the whole process simple an easy.
Super friendly worked with me through my first loan, overall great experience
Very fast and efficient. Definitely would recommend!
Talked to Eric, it was a great experience. Very friendly and helpful.
Marco was super friendly and knowledgeable! The purchasing process was quick and smooth. Will definitely consider purchasing again from Ride Auto in the future!
Staff was very friendly and very professional. Got us in and out within 45 minutes! Would recommend to anyone buying a vehicle, to go through Ride Auto. Great service! Definitely be back again.
Very poor costumer service want there just to look check out the 2011 f350 ask if I can test drive it they wanted me to run my credit first, no just because Im Asian. Very sad!!!!!!!!!
We just bought our 2nd vehicle at Ride Auto. They have tremendous Sales people friendly and always going the extra mile to make their customers happy. We have recommended 2 family members to buy their vehicles here and they were happy and will come back and buy another one. I really recommend Ride Auto for your next vehicle purchase. You will be pleased.
My wife and I purchased our 2010 Jeep Wrangler from Miguel and his team this past weekend. Bonus for us was that the car was pending sale that morning, that fell through, and I was Miguels first phone call. From test drive to purchase, two hours. Great experience and I will recommend to family and friends.
Miguel and everyone at Ride Auto is very nice and honest. They were very transparent about the condition of the used car I bought and what they did and did not know about the condition being a recent trade in. Highly recommend for an honest car buying experience!
Eric was amazing. We drove 2 hours with no appointment on a busy Saturday. He made us feel comfortable was very straight forward. He showed us another model of what we went to look at just so we had options. The whole prosses was easy and straightforward! Beyond happy to find my 2014 wrangler!
Quick reply’s, helpful and fairly honest used car dealer.
Biggest scam place in Minnesota. I came to look at a Black F150. They had spray painted the metal and the engine to look as if it hasnt rusted. They listed it for 16k and it should have been 6. They dont know anything about cars at all, everything the salesperson said sounded like scheming. They wanted a NON REFUNDABLE $300 deposit just to have my mechanic look at it, which they beat around the bush about how it was possibly refundable. Grossest place to shop in MN. If you stop by there, be sure to touch the cars, if you fingers stick, they spray painted the undercarriage.
Miguel was great. Excellent deal, friendly staff. I recommend them
Eric was fantastic to work with. He put up with my number of phone calls and changes of plans. Will definitely recommend others to this dealership. Everything was smooth and fast.
I dislike sales. Eric was a no pressure supply the right information sort of sales that saw me through the process
Purchased a 2015 ford explorer police! & The service was great! Thanks to Eric & his team! Thank you ride auto!
The people here are very understanding, reasonable and respective.
The staff was friendly. Eric was very helpful, professional, and patient 👏. Thank Eric for the professional service.
We found a used work truck on craigslist we were interested in taking a look at it. When we called to make an appointment, the gentleman stated that the truck in question actually had 80k more miles on it than what was listed, per the CarFax report and that they had no intentions of lowering the price because they didnt want to lose money on their end. We could hardly believe someone would even have had the balls to say that over the phone to a potential customer. We happily took our business elsewhere and walked away with an amazing new work truck we paid $20k cash for. Please do your research on the vehicle youre interested in purchasing from this dealer before you do. Personally, we cant do business with anyone who has so little respect for their clients.
The service was great at this place. Really enjoyed the environment. A dream came true, purchased a vehicle! Great people in Ride Auto. Shout out to Miguel!!
I made an appointment to test drive a car and was told it was out of shop but would be back the next day so I made an appointment for the next day at 1:00. When I arrived the next day the car was not there and they said it was my fault for not calling ahead even though I had an appointment that day and they had my contact information. After waiting for 2.5 hours I was finally able to take it on a test drive. I did like the car, it had some issues, but they were over kbb value by a few thousand for a “perfect vehicle”. I came back and lowballed an offer expecting to haggle a little bit but they were not going to budge on the price. For a car that has been driven in winter for 11 years (rust). Someone needs to figure out their customer service when someone has an appointment and they need to figure out their price points.
Good people to deal with. Straightforward, Respectful and Effective.I would go back.
I bought a 2011 BMW 328i from the dealership and Burnsville and Miguel made sure that the experience was fast, easy, and the car is great. Would definitely recommend to a friend!
First time buying a car and it was all quick and easy thanks to Miguels help!! Would 100% recommend. They have great cars at great prices!! Thank you so much Ride Auto for all your help 😁
Eric had great service told me all about the car and helped me with anything I needed.
They helped me work with getting a finance on a nice truck, Miguel was very helpful throughout the whole process and made sure everything was done properly. Would recommend
Eric as well as Miguel were very great to work with and they were very quick to answer all my questions and get me on the road again. Very friendly people to work with
Worts place! Stay away from this place
Miguel awesome person!! Allowed us to come in earlier than scheduled time due to work. Easy and smooth transaction! We bought our very first family vehicle from here! Thank you!!!
I bought a hyundai tiburon from ride auto about 6 or 7 years ago and im very happy with it. Hands down the best and most reliable car ive ever bought!!
I had a great experience! I love my car and the sale went better then I thought!
Very dishonest about the condition of a vehicle. Eric said the vehicle was in great shape and accident free. We drove 4 hours to get the vehicle andEric did not show up. Another guy showed us the vehicle, it had obviously just been repaired and painted in a garage. It still smelled of fresh paint and it was peeling off in numerous spots. It had some kind of damage and had been repaired by a novice in a garage. The paint was dull and had numerous runs in it. I would not recommend anyone buy a vehicle here, very deceptive business practices.
Im really happy with your service and Im happy for the car I bought! I will recommend you to everyone I know is looking for a car. Miguel was great!
Great customer service! Worked with me for all my need! Great for first time buyers!
My wife just bought a 2013 police interceptor ford explorer and I also bought my 04 ford f-150 from them and also had family member buy a car from them they are truly professional and helpful they have a customer for life.
Quick and easy! Miguel helped us and he was very nice!
Very friendly, honest, nice, and easy to work with! Also very knowledgeable and reliable. Would definitely use again!!
Very professional, Miguel helped me get a good deal and worked with me to get financed.
Excellent service. Great dealership, great people. Bought a really nice Corvette and couldnt be happier!
Bought my third vehicle from Ride Auto today! I like the payments options they offer !
Very great service, easy to work with and very friendly! Would definitely buy a car through here again
Eric was great, definitely recommend this shop to anyone looking for a nice used vehicle.
Great ppl to work and very helpful
Thank you ride auto I love my acadia you guys are awesome!!!
Great customer service!! Happy with my lancer!
Father was happy with purchasing a Ram. I purchased a Ram and I’m happy about it. Would recommend this business to anybody. Good people and good service.
I bought a Honda CRV from Ride Auto Sales and I love it! Great service, very professional, and an awesome vehicle! Would recommend this business!
I am so happy you make me have to come in here I would recommend anybody to come here and shop for a vehicle I’m so happy and proud
Ver y happy with the service. Highly recommend! Make sure to talk to Miguel!
Fast effective service, nice people, we’re not pushy at all. 10 out of 10 recommend.
Was my first time buying and financing a car from a dealer.Connected with the dealer on Facebook on Wednesday and had the car on Thursday.Miguel and his staff were friendly and helpful and made the process easy.Price was reasonable.Would recommend.Thanks!
Miguel was the man! He set me up and everything went smooth!
No pressure sales and good people to deal with. Had good selection of the vehicle I was looking for drove it home same day.
Good sales service. Test drove 2 cars and purchased one the same day. No problems!!
Great service! Very easy to work with and trustworthy. 10 out of 10 would recommend to friends and family! Great vehicles at fair prices
Went in and checked out a wrangler last night and agreed upon a price. Was told to come in early the next day with a cashiers check for the amount and the title to my car so I took time off work, got the check and title for my car and went up there. Miguel reneged on the deal saying that he did some research and he wanted $1200 more. What a waste of time. He sounds like a customer. Customers are the ones who come back the next day and say after doing some research I want to pay less. Learn how to run a business or at the very least learn how to keep your word.
I want to Thank Miguel for his Services. I found a Rare Mach 1 low Mileage. They help me with Finance easy process and Now I own 2004 Ford Mustang Mach 1 Thank you Ride Auto a for yours Services. I will recommend your services too friends Family.
The service its good
While I did not purchase from ride auto (this time) I couldn’t help but not leave a great review after my interaction with Miguel. He talked to me about the vehicle I was interested in, and though an oversight on my part, I thought the price may have been a bit over budget. We had a calm and rational conversation about what we both think the vehicle was worth and gave our data to back each others arguments up. Not at any point did I feel that my words were not heard, or that my argument fell on deaf or uncaring ears. Though we couldn’t come to an agreement, I will say that ride auto sales customer service is second to none.
Found a vehicle online, sent them a message and i liked the service now im driving home in a new Nissan pathfinder!!!
Great customer service and great prices. We purchased the car we wanted and we were very pleased and happy with the experience over all.
Very satified with there service. Miguel was great.
Really good service I like it .. thank you Miguel for everything you are the best !! I see you soon cuz I want a buy another sport car soon !!!
Im an experienced developer in web security. Dont be fooled all these good reviews are fake. Theres no possible way they could 755 reviews. I looked into it. Most are from an IP address out of this country. Went here to check it out. Dont bother these guys are straight out of the used cars movie. Reported this to friends that work at Google.
Great service my dad bought his truck here now I’m getting my own car!!!
Went to test drive a car I was interested in earlier this year, they advertised that it ran and shifted great. I pushed the clutch in and there was a noticeable judder in the pedal, and on the test drive the gear changes were so cringey I hardly wanted to drive it. That car was hurting, despite what they said and I called them out on it. Someone less familiar with manual cars probably bought it not knowing it needs thousands in repairs. They also wanted to run a credit check before I could test drive, never been asked for that before. Overall not an honest experience. Sales people are nice enough though.
We had a great experience. Miguel was great! Helped me find the truck I wanted!
Guys were great helped me out a lot! Highly recommend!
We have bought 5 vehicles from here! Love the staff and the service. We will be coming back!!
Great customer service! Miguel was very helpful!!
Very helpful service and, very honest on what was worth the money to buy
Excellent experience once again, bought our sons first car here years ago with a positive experience then too. Theyve helped get me into the right truck that I was looking for. Professional all the way. I look forward to shopping here again. Thank you Ride Auto :)
Helpful and great to work with! Would definitely recommend!
Eric gave amazing service and was really helpful in giving me useful advice for a first time buyer
Bought a truck here recently. The transaction wasnt as smooth as normal with COVID. Trying to communicate while still working was lengthy. However, after getting a diagnostic and finding out the biggest problem, they were able to get it fixed before I picked up the truck and everything went perfect from there. Super happy with the truck!
I originally rating our experience at 4.5. After 2 days of having our vehicle I quickly realize how much we were scammed!These guys cleared EVERY code! There was over 2 pages of codes that were found by our mechanic that had been cleared.They had this vehicle for over 5 weeks and it smelled like wet/damp socks or something. After the first 2 days I was able to get most of the smell gone. But Miguel told us that they were going to have it cleaned tomorrow... I bet that was a lie! You couldnt have it smelling better in 5 weeks of time or what?We bought the car as is and it had other things we were willing to deal with... but I will make sure that its brought to everyones attention that this company chooses to make ILLEGAL decisions in order to sell LEMONS to their customers!
Eric was a great guy helped me get into one of my dream vehicles that I wanted for a while.
Miguel was awesome helped with everything and kept things simple!
Found the car I was always looking for. They provided quick answers to all my questions. They were very easy to work. I am really happy with the service and experience.
Great service, low pressure place to buy a car. Car is great and Eric did a great job for us. We are happy with our service.
Bought a truck from then two days later check engine light for cylinders out comes on... Said has headed seat on there sales ad- doesn’t. Never POSTED about how it pulls to the right, ONLINE either. Had to replace the whole front end and all new injectors within two weeks of having it.. 5,000bucks later..Wouldn’t buy anything from them ever again.Not even a month later. Needs new water pump and serpentine belt. Also the tires and rims were horrible- long story.Never had so many problems with a truck that they said was “a good” truck! Said there mechanic went though it(worse than me working on trucks! And I don’t know much besides the basics!)If you buy them from good luck and have fun breaking down and stranded on side of the road.
Eric was super helpful purchasing my first car!!
Great Deal. Would buy from again
Great people they work with to find what you want and great service
Great experience . Got me in and out will be back
Recently purchased a 2011 Ford F-150. Drove the truck home 35 miles. The truck has a Oil Leak that was never disclosed.Eric salesman was niceBut now I feel betrayed.
Just bought my second truck from these guys! Awesome service and easy financing! Looking forward to the third one!
Eric and Marco took care of me and were very easy to work with. Thanks Ride Auto!