I am an existing client of Dr Elizabeth Baron and have been for 2 years. I have been wearing multi-focals for around 20 years. I recently had my yearly checkup and chose a totally different frame - more rounder then what I usually wear - what a disaster - Firstly, the lab forgot to add my axis and the lenses had to go back. Then when they came back I had like 3 D vision, my sight was blurry at points, it was hard for me to walk down stairs, due to the depth perception I was experiencing. I went back and Lauren was so super helpful! Dr Baron rechecked my eyes and said that my vision was tweaked in the smallest amount and she couldnt understand why the glasses werent working, they re-did my lenses, only to have the same result. Where Lauren was extremely patient and actually listened to me, the same does not apply to her colleague, who tried to tell me that it is normal for people that had a change in prescription, to bring the reading matter closer to their eyes (?) (even though my script was only tweaked!) Where I come from - a different prescription makes reading easier and not harder. She got me so upset that I was ready to walk out and not go back! Lucky Lauren calmed me down and as a last resort, she said we should try a squarer frame, similar to the one I chose last year. I just received them yesterday and everything is as it should be - I couldnt be more happier! Seems my eyes do not like the rounder frames! Sad that some people will not listen and try and figure things out, but happy for Lauren that persevered! Such an asset to your company Dr Baron! One bad apple does not make the whole basket rotten, I still highly recommend Reverie Optique.
I have been going to Reverie for 10 years now. My husband and son also go here. The staff is always extremely kind and helpful. We have never had a bad experience! The technology that they have is awesome and has helped me feel confident about the health of my eyes. I recommend them to everyone!
Nice office with experienced care. Reasonable pricing with comprehensive service. All in a pleasurable experience.
Loved my visit, they have the most fun frames, to where I couldnt decide and needed their help. They were so great in helping me decide and feel confident by taking the time to explain where I didnt feel rushed at all. I cant wait to get my new glasses. Thanks again!
Thank you so much to the staff, you are amazing. You have always been such a pleasure to work with and especially now during Covid you are still top notch. Thanks again for all your help and hard work! Thanks for staying open for the public, I will continue to pray for your safety and health.
Staff is always friendly and helpful with insurance. I was able to schedule an appointment at a convenient time and was able to get the appointment started right away when I was about 15 minutes early. The office will text you appointment reminders (if you prefer), which I liked. Eye exam was thorough without any pressure to make any type of purchase. I enjoy coming here and feel that getting an annual exam is an important part of my overall wellness.
I cant thank this office enough for helping me during a difficult time. Not only did I break my glasses during socially distancing, but my frame was unavailable to order. I thought I would be on my own, but they were able to find a frame that fit my lenses. So grateful and will be back soon!
I am so grateful for this office as I went to a local chain optical and they missed diagnosed my symptoms. I went in complaining of a spot in my vision and they gave me some ointment and sent me on my way. Well long story short the spot didnt go away and I decided to try this office and they correctly diagnosed me, with a more serious condition by the way, and I am now on the mend. Thanks for all the great service and care!
So glad to have found this office, they were so great with our kids. The kids were nervous, especially with the whole COVID situation, but they loved their appointment and are excited to come back next year. Stay safe and thank you for all your help.
I have been wearing hard contacts for many years and have found many doctors wanted to put me in soft contacts and thought I was crazy for wanting to stay in them. I was so happy when I came here and the doctor reassured me I was in the best contacts for me and would not switch me if I was not having issues. I am so happy with the service and level of kindness I received at this office!
I love this office and am so happy to be back. Our insurance changed so we needed to change eye doctors and so I went to a chain optical. Well I quickly found out the difference between quality of care. I work in a hospital and understand quite well when I am being treated like a number. I cant say how happy I am to be back!
Easy to make an appointment, great availability and they got me in quickly. Very friendly, welcoming staff. Beautiful, updated office interior. Proficient and thorough appointment with Dr. Christiansen, who was so personable and knowledgeable. The selection of frames was AMAZING! The cutest, most stylish frames I have seen, no one else can compare or has similar selection. I will definitely be going back and changing my whole family over to this practice.
My experience was exceptional. Thankyou!
This office is great with kids! We went to a chain before this and they literally had a doctor on a TV screen! I was mortified and my child left crying. So of course they were so nervous coming into a new office and now they cant wait to come back. Thanks for making this such a great experience.
I am so happy I was referred by a friend because I wanted an honest place that would take the time to understand my concerns and not just sell me on new glasses. And that is exactly what happened, the doctor was honest and actually did not pressure me to buy anything. I am so greatly for their kindness and advice.
Love Reverie Optique! We took our 4 year old in and she loved it, what a great experience and the staff so nice and helpful. See ya next year!
I just moved into the area and was referred by a friend and I cant say enough about this office. They were super friendly and helpful in picking out my glasses. Not to mention the doctor gave me some samples of new contacts that are way better than my old brand. Thanks guys so glad I found you!
I am personally impressed with the quality of my new glasses. They fit perfect, partly due to the great help of the staff, and they dont feel cheap like all my other glasses I have gotten in the past. You can actually see and feel the quality of the products they use. Thanks again.
The doctors are great but the office staff is horrific.
I have lived in the area for over 10 years and never realized they were in Ruby Isle but now that I have found them I am not going anywhere else. Such a friendly office and great glasses selection. It is so refreshing to see staff laughing and who obviously love their job.
I have nothing but great things to say about Dr Elizabeth and her staff! After receiving a bad prescription from #Targetoptical in Waukesha (Dr Stefan Levay) and having him argue with me that the prescription was good - even though I told him that my eye was watering and didnt stop for a week! I made an appointment with Dr Elizabeth. She performed my test, I ordered glasses, I picked them up yesterday and would you know it, I could see perfectly, without having my eyes having to get used to a new prescription as told to me by Dr Stefan. Of course there was a difference in the prescription as I suspected. I highly recommend Reverie Optique and have my husband switching over too! Thank you for the excellent service provided and providing me with glasses and a prescription that I can actually see with. Sorry ladies - you are stuck with me now :)
What a pleasant experience! Highly recommend Dr Elizabeth Baron and her staff.
I have a been a patient of Dr. Brooks for 15 years. The staff has always been knowledgeable and friendly and efficient. Dr. Brooks is just an honest, great practitioner. I have not seen Dr Christiansen-Baron, but I know if she was welcomed into this practice she must be just as awesome. Centrally located in Brookfield for easy access! They have updated their selection of eyeglasses too.
I am so happy with the staff and doctor at this office. I have been going here for years and am always happy with the service I receive. Highly recommend!
I’ve been with Dr.Christensen for awhile now and she has made my experience so great with Reverie Optique! I have chronic dry eye at such a young age and it can be very frustrating and painful, but Dr.Christensen is always there to help with a positive attitude and willingness to do whatever she can, even when she isn’t working. I hate feeling like a problem client for always coming in with issues but she always reassures me that it’s ok and we will figure out a new solution right away. Having a doctor like her, who is so personable and truly cares about you, is so important and makes the experience so much better!
I was very happy with my experience at this office, I was referred by another doctor for my specialty contacts. I was able to see better than ever before by the time I left the office and am so happy for the referral and thankful for their help with my vision.
Love Dr Christiansen! We took our 4 year old in and she loved it, what a great experience and the staff so nice and helpful. See ya next year!
I brought my son to a chain store for his exam and got glasses, but he was having issues so we went back numerous times to try to fix the issue but with no resolve. So we came to this office for a second opinion only to find out they gave my son too much of a prescription in his glasses and that was why he was having issues. He is now doing great with his new glasses, thank you!
Thanks so much for fitting me in on such short notice for my red eye after being referred from the ER. I am feeling better already!
Wow what a sale! I just bought my two new pairs of glasses and so excited! I have been going here for years and so glad to see the change in frames and sales. Great job ladies!
I am so happy I was referred to this office. I am all about frames that are different and they have a great selection! Thanks again!
So thankful to have found this office as I have a very difficult contact prescription and they are so helpful and patient with me. They are willing to help me find the best solution and that means the world to me as I want to see the best I can!
I am forever grateful to the doctor for helping me with setting up my surgery and referring me to a great surgeon! Great Experience.
So thankful for these guys that helped me order another pair of glasses after I broke mine during the state closures. They really went above and beyond!
I have been going here for years but I recently saw the new doctor and she is so nice and easy going. The remodel is beautiful and love the new frames they have now.
L❤ve the Doctor and her staff!! They have the best frames 👓 and I am really picky. They have a HUGE assortment of colors and shapes.
So grateful to my opthalmologist for referring me to this office for my contacts. I am unable to wear regular contacts and need a special lens to be able to pass drivers license. I cant believe I can actually see to drive now! I am just blown away and forever in debt to these doctors!
Great experience, incredibly nice staff and the doctor was very helpful and down to earth.
I was referred by a friend to the office and so glad I was, I never felt rushed and the staff was very nice. I will definitely be returning!
I was so happy to find an eye doctor that will do my diabetic exam without sitting in lobby for hours at my old eye doctor. They were helpful, efficient and on time!
The experience getting the glasses was alright (thus, the single star) but afterwards things went quite disastrously. I had the glasses shipped to my address, but when they came, the no longer fit like they did in the store and kept slipping down my face. I called the store, and they said they would get back to me, but never did. I left a message on their website and they still ever got back to me. I called them one and a half weeks later finally to learn that they have no return policy, regardless of the circumstances. The glasses were over 400 dollars. You would think they would tell you if there was no return policy...
I love my new glasses, I went into the store for their big sale to buy a pair of glasses and ended up with 3 pairs LOL. They have a great selection and everyone was so helpful. I met the doctor just in passing and am definitely going back for an exam!
Another great visit, I have been going here for years and the staff is always helpful and friendly!
I love the updated look and the new colors in the frames makes me excited to get a new pair!
I am so thankful I found this place I was told that I wouldnt be able to wear contacts that I could see properly out of like my glasses. Well surprise suprise, Dr Christiansen proved them wrong. I am so happy with my new RGPs and my new found vision!!
Thank you so much for squeezing me in for my red eye, I already feel better in one day!
I have been going to this office for years and have always had a good experience, love the updated look!
Very nice and accommodating staff. Nice atmosphere also
Very unique frames! Staff was a great help with insurance and glasses selection.
I was referred by a friend to this office they were so friendly and helpful!
I am so excited I do not have to drive all the way downtown in traffic and deal with parking anymore! Love the new frames!
What a friendly office, I was really impressed with service and unique glasses
Wow what a difference a year makes! the office is beautiful not to mention the new glasses, I love this office even more now!
I was told I had pink eye by my regular doctor and then went to urgent care when it wasnt getting better. They gave me some drops but it still wasnt better. I finally came in and found out it was something totally different. So glad I came in and am finally on the mend!
I just moved to the area and so glad a friend referred me to the office, very friendly place
Very helpful office