Such a great place, they replaced my battery it had a 5 year warrenty and they couldnt find it in there system the manager is a very nice gentlemen and is very knowledgeable.

The absolute worst job as a technician Ive ever had. They mislead you on your pay. Guarantee you 25 hours 16 flat rate, never had more than a 400 dollar check in my 13 weeks thats $10/hour even if I worked overtime. And try to have u clean windows as a flat rate tech. They need to just tell you up front your gonna get 10/hour and let u get overtime. Bunch of dummies

So grateful to Jake and the team for helping me out after finding a nail in my tire. Thank you so much!!!

Had maintenance and repairs done. Jessica Morris and Tech 1018 were amazing!

We are from Michigan and needed help fast.... brakes and rotors and a caliper later, we can get down the mountain and home safely!! I do feel I was mildly taken advantage of being that I couldnt really say no to the repairs but it is what it is. Friendly staff and clean facility!! Thanks a bunch for the help guys!!

The people here are very nice, polite, and very helpful. I could tell that they appreciate their customers. This is my place to change my oil from now on. They were fabulous.

Good caring people excellent service I would recommend this place 2 family thank you

These guys didnt miss an opportunity to impress. From shuttling me to work while my cars being worked on to replacing the battery in my key fob when they noticed the distance was diminished. I am astounded by my experience & will not go anywhere else.

A new tire had a problem after getting it home and on the vehicle. I needed timely assistance. Jake and Derrick took care of it quickly and with the usual friendliness. Service in the past with Quick Lane has been good. Quick Lane is part of Mitch Walters Friendship group. I have also had good experience in new vehicle purchase with Friendship.

Everything I go they take longer. Been there several times and the oil change package. This time was higher. The package did not go up on price. They decided to and extra cost of oil. Very unhappy with this experience and thinking about taking my business elsewhere!

Best price on tires around. Excellent customer service and fast work.

Guys there are very professional and friendly. I was in and out in 20 minutes or less. Told me how to get coupons for discount on my next visit. I will definitely return for my next oil change!!

Always a good experience with quick and knowledgeable service.

Very friendly, but had a 9$ hidden fee. For miscellaneous charges. When ask what they charge they tell you 99$ with taxes and hidden fee it was 119.00.

Jake & Stephen Take Care Of Every Customer, Competitive Pricing, And A Lounge Area To Wait.

Service was quick and reasonably priced. An oil change, tire rotation, complete inspection, and valve stem repair cost about $80.

It was good service intend to keep coming back

Good quality oil service with inspection, they ended up finding a loose bolt on my wheel bearing and took me back to show me what they had found. Going to go back to them to have it tightened up, they offered to do it the same day but I couldnt do it as it does require some disassembly.

Good place

This place is always great to me. I have 3 vehicles they work on and always do a good job. Excellent management and service.

Called earlier in day to see about getting tires changed and to see if they had Nitrogen fill as thats my preference. Was told yes they did and it was $20 a tire to change out. Waited almost 2 hours for tires to be changed and they only had one other truck in the bay. They charged a flat $99.96 ($115 with tax) didnt use nitrogen and all of my caps are missing off my tires. Tried to charge me for additional services that they said needed to be done when my other quick lane location had just done them. I will forever drive back to my normal quick lane.

Terrific experience. Friendly, knowledgeable, and helpful. Will definitely come back when I need service again.

Very friendly. Easy to deal with.

Friendly A1 Quality Service at a Great price. Honest staff that you can trust. Highly recommend. Good email contacts as reminders.

They do great work on repairs and reasonable o. Prices as well

Before you do business with this company ask them for the total cost for the job. They charge you something called miscellaneous charges. There was an additional 15.00 dollars charged to my credit card. When I asked the sales person He said for the paperwork to write the order up.

Management was horrible. I had the manager Steven degrade me, call me a liar me and the guys in the back work very hard but dont get paid its the guys up front that make all the money like Steve and Jake Cowen. They are able to pay for brand new trucks while the guy the do all the actual mechanic work do all the work, they would never be able to afford such. .. they do make but 25hrs in a 40hr clock in period.

Fantastic group of guys here who were able to squeeze us in when we had an emergency on a road trip. Quick service and super friendly!

$300 to install rotors and pads for the front and rear (with parts I provided?) Lol

Took my now ex hubbys truck in for Alignment and to put on OUR 4 tires on (we bought our tires elsewhere). Took 4 hours! Was quoted $69.95 for Alignment, but we didnt realize that they charge $25 dollars to mount and balance. Most places only charge $12 to $14 per tire. We spent $185.00. I personally wouldnt go back due to price. Hubby said it did drive better though. Hes happy. Im iffy about bringing in my car for tires. Alignment I might consider.

Great place, super friendly!!!

My daughter and I were traveling to Virginia from Alabama for a family funeral when I developed a flat tire. Normally this wouldnt be a big issue but in my case it is. My car was towed to Quick Lane one hour before closing on a Saturday night. They didnt have a tire to fit but they made a call, found a tire, went and picked it up, put it on and had me back on the road in one and a half hours. They really went the extra mile! By the way, there was a 7 inch screw driver that had puntchered my tire.

Quality quick service and fair pricing. Gave me suggestions for what I asked about but also wasnt trying to just sell me something or give me something I didnt need.

Did exactly what they said they were going to do.

Solid and quick work, easy availability.

I have been coming to this location since Ive owned my 2013 Elantra (purchased from the dealership right down the road). When I started out, this location was recommended as a sister shop to the dealership that operated later hours (hard to find similar places during the week that open past 5). Staff was always friendly and forthcoming about recommending various parts to be replaced that were less necessary vs those that were more dire. Fast forward to this year and Ive had back to back incidents. First after giving a glowing review to my gf to bring her car in for the Works package, we have various issues where things like fluid checks/refills and windshield wipers checked were not performed despite being told they were. Mind you, I went in knowing the wipers were separating from the rubber! In the past, this would be found and offered as an optional charge to replace. My gf also knew her fluids were low and when asking the tech, they stated that it would be an upcharge. This would be fine had they mentioned it in the first place and not after it was brought up post service. I was willing to overlook this as a one off until today when my scheduled appointment was never wrote down after calling 3 days prior. I understand that they are under new management and Im disappointed to say its for the worse.

Frankly disappointed! Have used these guys for tires for years. 4 sets of $1000 plus Michelin, 2 sets of brakes in the last 24 months. This last set of brakes had to be replaced after 3 weeks because of squeaking. Replacements squeaked and pulsed on stop. Told me they couldn’t locate the squeak, basically calling me a liar. I offered to take a ride and replicate the squeak, said there was non need for that. Said they didn’t know why the rotors they turned 6 weeks ago now need replacing. Will be the last time I do business here.

Jake always takes care of my car,keeps me up on mainy,I trust him,hard to find people in this business to trust,he tries to give best price on every job,and the mechanic does very well

Great service

I have been trying to get my car fixed (07 ford focus). After trying to get a diagnostic done one Mechanic told me it was my secondary air intake pump. One told me it was the smog pump. I went this morning and they found the problem! They are going above and beyond to make sure the correct part is ordered! I am so thankful for their help!

A little slow, but good service. Id recommend to anyone.

Disappointed due to hours not being updated online. Please make your potential customers aware of this change so that they can avoid driving all the way there only to be told that nothing can be done. I arrived over an hour before posted closing time.

Excellent place to buy tire and get auto service

IVE ALWAYS BEEN TREATED NICELY AT QUICK LANE.THEY HAVE ALWAYS FIXED MY PROBLEMS WITH MY VEHICLE...OR DIRECTED ME TO FORD DEALERSHIP WITH ISSUES THEY DO NOT FIX..I DEFINITELY WILL RETURN BACK THERE IF I HAVE A PROBLEM WITH MY CAR....THANKS

Please change website times to make it accurate. Arrived at 505 pm and they close at 6, wouldnt do service. 1 vehicle in the bay with noone waiting.

I was travelling thru Bristol, TN on a Saturday and had a wheel bearing go bad. Got to the Quicklane on Volunteer Drive. They quickly found the problem and ordered parts. Great service and helpful, friendly personnel. Was lucky to find them!

Had radiator replaced, installed wrong, parts left off, antifreeze not put back, should on fan damaged, temperature gauge broken, lied to by Kevin Sierra, offered free oil change??? Lol With this service probably get transmission fluid put in motor!!! Avoid at all cost!!!!!!!Update, after a little research, found out they are owned by Friendship Ford, contacted Anthony Townsend, service manager at Bristol location, he was very professional, very accomadating, and advised me to send him the bill for my mechanic to make repairs!! Folks, thats how you do business!!Thank you Mr. Townsend!!!!!

Great people to deal with. Great prices on tires

They guy that we talked was rude

Exactly like Mark Woods--AVOID THIS BUSINESS AT ALL COSTS! Paid for a four-wheel alignment just to be back at their establishment two months later with dangerously worn tires. Even with an independent dealership opinion they continued to insist it could have been other issues. Never once actually took responsibility for their mistakes and oversight nor attempted to make things right. It was a struggle the entire time and thanks to their ineptness Im left with the bill that wouldnt exist had they done their job properly the first time.Again, do yourself a favor and go anywhere but here!

Amazing service! They saved our Christmas trip!

Quality automotive service by friendly and knowledgeable staff at great prices!!

Great experience at Quick Lane!

Friendly staff and quality service.

Amazing place great customer service.

Not the cheapest or the best place to go!!

Good service at low cost

Left lug nuts loose and tire came off

Every issues was fixed

Great professional, and courteous