Would 10/10 recommend shopping at Toyota of Bristol if you are in the market for a new car. Toyota of Bristol made it as easy as possible. I would definitely recommend Jacob. He made the process so much easier and was very hard working with it getting me the car that I wanted. He took his time and was very patient in the process. He was really patient and very helpful through the whole process. I would definitely shop here again.

Toyota of Bristol was the best car buying experience that I’ve had! We had an appointment at 11 and was out of there with a new car before 2! It was so quick and easy. JD took the time to explain and go over everything. I was tore between a Highlander and a Pilot and he made the decision extremely easy and made sure to go into detail with everything! Matt did a great job explaining all of the warranties in thorough detail to make sure we made the best decision and made the financing an absolute breeze! If you’re on the market for a vehicle Toyota of Bristol is the place to go!!

Ron Walsh was my sales associate and was very helpful and upfront through the process of purchasing my vehicle.

Let me just say that Toyota of Bristol just made me a happy person! I drove hundreds of miles and three states to find the right vehicle and deal and these guys hit the mark. The salesperson, JD was great to work with! I highly recommend them!

Not my first car buying experience, but it was the easiest! Evan was a delight to work with. He was patient, easy to talk to and a joy to work with. The process was painless. I have already told family and friends to go see Evan when they are ready to buy a car. Toyota of Bristol has a relaxed atmosphere and everyone I spoke with was friendly. I never felt pressured to leave with a car. I love my new 2021 corolla hatchback.

Evan Rock is the gem in the Toyota of Bristol crown. I have bought two vehicles from him and I wouldn’t go any other place. Matt and Chris are just awesome to work with as well. These guys do a great job and make car buying a pleasure! Thank you Evan!!!

Second time Andy Mountcastle has gone above and beyond. Hes been able to loan vehicles to me whenever mine needs repair. He about has me convinced that a more thorough inspection with each oil change is the best way to prevent future issues.

The staff at Toyota of Bristol are amazing!Timothy was my salesperson and helped me every step of the way in finding the perfect vehicle, getting a great deal on my trade-in and made the purchasing process seamless. The entire staff were hospitable and wanted to see me walk out with the best deal. When the time comes to purchase another vehicle, I will definitely be back.

Bertus, in the service department is top-notch. He helped me plan for some extensive repairs so I wasnt hit with the expense all at once. He was very knowledgeable and provided updates on progress along the way. Overall, he provided a great experience despite the circumstances. My vehicle was repaired and seems practically new. I will drive by other dealerships to Toyota of Bristol for future maintenance and repairs because of my experience. I would highly recommend this service department.

We had a great experience purchasing a car. Jacob was very knowledgeable and spent a great deal of time explaining and reviewing all the details and was very easy to work with.In addition, over the last two years we have used Toyota of Bristol to service our two Toyota vehicles and received excellent service.

Fantastic experience here. Everyone was great and it was a very quick and painless experience. I highly recommend stopping by. I had a clear list of requirements and communicated those. We were able to meet and exceed those expectations in a very short order. Great team!

Worked with Jacob Kopp, he got me the best deal possible and very friendly. I Recommend Jacob and Toyota of Bristol to anyone!

Abe Chapman and JD Hess are the guys to see if you want to be treated well in your car buying process. Of all the cars Ive ever bought, Ive never seen the respect, courtesy, and transparency displayed by these young men. They are concise and know how to make the vehicle of your dreams a comfortable part of your monthly budget. I recommend them to anyone shopping! Well DEFINITELY be back soon.

I bought my first new car, a Toyota Avalon, in late 2014 at Toyota of Bristol, having my vehicle regularly serviced there ever since. For my 80,000-mile service on Jan. 27, 2021, Service Advisor Dean Hughes coordinated my service expediently, professionally and courteously. While there, I chatted with Salesman Kirk Harris, who was pleasant and engaging, as we browsed the lot for a possible future purchase. Karen Barker in the office was personable and helpful. I live about 50 miles from Toyota of Bristol, but I choose to go to Toyota of Bristol because of kind, courteous service and consistent, quality work by technicians. Many thanks to the team at Toyota of Bristol.

Definitely a great first time car buying experience!! Made it so easy and fast. Thank you Ron Walsh for all your help!! I appreciate everything

The folks at Toyota of Bristol are amazingly easy to work with. We have purchased two vehicles in the last six weeks and J.D. Hess made it a seamless transaction from start to finish. Would definitely recommend them for your next automobile purchase.

The Highlander offered the safety and comfort we had in our QX60 (+more). We were fortunate to work with JD Hess. He knew the vehicle inside and out, and answered all our questions. Thank you for taking excellent care of us! Jim & Lydia

Jacob was wonderful for us to work. We ordered a van and he was great to always keep us in the loop as we waited for it to come in. If you are looking for a vehicle I would definitely recommend him as a sales associate!!

Ask for Noah, the salesman, hes the best! He was friendly and made the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. If he doesnt know the answer to your question hes fast to figure it out. He located the vehicle we were wanting in a day and we were signing papers two days later. Matt, finance manager, was phenomenal! The whole process couldnt have been more seamless. We found the perfect fit for our family, which was located by Noah rather quick and our payment was spot on with our budget thanks to Matt. Go see them at Toyota of Bristol! Overall, great service!

I had an amazing experience at Toyota of Bristol, everything was fast and easy. Everyone was helpful and friendly. I purchased an amazing new vehicle with the help of Jacob Kopp I would highly recommend you speak with him if you are considering a new Toyota! He is very professional and extremely knowledgeable about all the Vehicles.

Horrible customer service! Horrible ethics! Terrible business practice. My wife and I were in process of purchasing a vehicle from Toyota of Bristol, Jacob being the ‘Salesman’. First, Jacob had little knowledge of the inventory and features. He was more concerned with playing on his phone than finalizing the deal. While we are waiting to sign papers, they inform us the vehicle we were going to purchase was already sold. Complete waste of our time. My family has purchased Toyota’s from this particular dealership for over 20 years. They recently started going to a different Toyota dealership to do business. I guess I see why now. Save your time and go elsewhere.

All I’m going to say is don’t buy used vehicles from this place. I thought buying a used car from a dealership would be better than buying from one of these small lots since they have certified mechanics on site but that’s just not the case. They had to replace the water pump right out the gate and I’ve had it in the shop 4 other times outside of that and not even put 10,000 miles on the vehicle I bought it when it had 111,000 miles on it and now it has 121,000 miles on it and I’ve spent almost $2000 worth of repairs and Warranty‘s only cover the big stuff so there basically pointless. I know the risk in buying used cars but I feel like buying off of a dealership should have higher standards and should least not have to have it in the shop at least for 10,000 miles. Don’t get stuck paying for a lemon for 5 years. This place is not above ripping u off.

Thank you Noah C for going above and beyond on helping us with our trade. We were back and forth on what we wanted, but your patience was much appreciated.The Moodys

Super nice costumer service and Jacob was great to work with. Will definitely be dealing with them again in the future.

Zak was an excellent sales rep for the purchase of my sons first car. He was very knowledgeable, helpful and made the buying experience pleasant. I will definitely return to work with him on any future purchasing.

My Mom & Dad had been looking for a vehicle that would fit their needs. JD Hess was so helpful & friendly, but with no pressure to buy. We loved working with him & the people at the dealership. Highly recommend!

My friend was in the market for a newer vehicle and had asked on facebook who to go to. I tagged J.D. Hess in his post and went on about my day. I didnt think anything of it, but JD messaged me about giving me a referral for sending mu buddy to him. JD took good care of my buddy and put him in a nice truck, even went out of his way to send me a referral bonus. Ive never done business with him, and dont know him personally, so for him to do that shows his good character to me. When Im in the market for a new or used vehicle I will use JD because of how well both myself and my friend were taken care of.

Definitely the best buying experience I have ever had!! J D Hess went above and beyond to get what I needed and wanted! Definitely will be a returning customer of his!!

Your search for excellence has been found! Toyota Of Bristol sets the bar high for amazing customer service in Sales and Service! For all of your New and Used Car Sales, contact J. D. Hess and Keith Pruitt!

Our experience buying a new vehicle was a pleasant one because of our salesman, Noah Cook. He is a well mannered young man, is very respectful, knowledgeable. If he didnt know the answers to our question he would ask someone else. Matt and Megan were also very helpful and easy to talk to.

Super process for getting a new truck Noah Cook helped me get exactly what I wanted. Once it showed up had me in and out and on the road. Thank you!

I was passing through town moving from DC to TX. The week prior to leaving on our trip my rear diff went out. I needed a rear diff service at this approximate location but after calling many mechanics in a 50 mile radius everyone was too busy to help. Not here! Dean and Corey got me in and on my way, absolute life savers, thank you!

Thank you Abe Chapman for the best auto buying experience I’ve ever had! Your warm friendly personality and all your help was very much appreciated. You are one in a million. Thanks to manager Steve too for all his help with the purchase. Toyota of Bristol is my favorite dealership. I will be back!

Today I had the pleasure of dealing with Andy in the service department. He was very attentive, friendly, and helpful. I had almost lost faith in this dealership service department, I have not had great experiences there before today! Andy saved the day! I look forward to dealing with Andy again someday.

I agreed to pay 27,800 dollars for a truck. Once I got home and looked at my paperwork I saw that they charge me $28,800. These people will steal from you in a heartbeat. You better watch your back if you buy a car here.

Bought 2 vehicles in two days from here very helpful JD got us some great deals and the financial manager helped us get the best rates. Highly recommend.

I had a recall on my truck today and Andy Mountcastle, the service advisor, went out of his way to help me and explain everything going on with my truck. I truly appreciate his help! Thank you Andy! You are a great asset to the Toyota of Bristols family!

JD Hess was my sales rep and was great to work with! I originally was working with another dealership and the customer service doesnt even compare. I will definitely be back for my Toyotas in the future!

Abe Chapman is the greatest salesperson Ive ever had the pleasure of purchasing a vehicle with. He helped us find the perfect car for our needs and put it exactly where our budget was! If you ever decide to buy a Toyota or a fine pre owned vehicle, ask for Abe every time. Ill definitely be back!!!!

Had such an awesome experience purchasing a car here. Chad Bebee was super helpful and honest. Definitely did not fit the mold of the car salesman stereotype! Not pushy, honest, and straightforward. He was very thorough, patient, and reassuring as this was our first car purchase with a dealership. He asked our price range, he found some cars, and we negotiated. We got an almost brand new car for an amazing deal! We will gladly be back for our next purchase!

This place is a joke!!! We bought a certified used car back in 2019. It took 3 months to get a key fob that we were promised and finally took us going off to get it. Then when I traded that car, I asked for the GAP Insurance refund that the new dealer told me to do. I asked for this back on April 30th and was told 4-6 weeks. I emailed again on June 22nd and 28th and Matt Cruise refuses to respond. I have called and every time I do, he is ironically in a meeting. I asked to speak to his supervisor today and was put on hold and eventually hung up on. This is no way to do business and I hope no one EVER has to deal with this joke of a company in the future. YOU WILL GET SCREWED!!!!!

We were in the market for a new vehicle, but was not planning to purchase that day. We had visited a few other dealerships prior to visiting Toyota of Bristol. Had it not been for Jacob Kopp we would still be looking. His knowledge of all the vehicles we considered and his personality made our visit pleasant and actually enjoyable. Then we had no trouble coming to a price we both could agree on. All in all it was probably the best and fastest vehicle buying experience we’ve ever had. Thanks Jacob! You Rock!!

Ron Walsh helped me get into my new car, super professional and very accommodating, willing to work with you

Quality products at fair prices.. Salesman WILL HARTGROVE was very helpful and knowledgeable about all their products.. Good experience without spending all day negotiating.. Quick financing. Much better than the big corporate dealerships..

Bertus helped us with our Toyota Prius when it’s battery overheated. He was extremely diligent, thorough, and thoughtful and prioritized us on his schedule with limited notice as our car had broken down on a road trip. The issue was resolved in a timely manner and would definitely be a return customer if we lived in the area. 100% recommend!

The friendly folks at Toyota of Bristol handled the fuel pump recall for my Toyota Highlander fast and efficiently. Thank you also for the courtesy ride to the local shopping area while my vehicle was being repaired. Special thanks to Bertus in the Service Department for all his help.

Jacob was an excellent salesman, he found me the car In a timely manner and the purchasing process couldnt have been simpler. Thank you to Todd as well, all around great people to work with.

Awesome experience! I traded a 2012 Ford Edge for a 2021 Rav-4. No lowball trade offer! We are extremely pleased with our purchase! Our salesman, Jacob was wonderful! He explained every little detail on my new car (which was A LOT) I felt no pressure at all to buy a car from this place. All in all I would totally recommend them! And definitely Jacob!

We had a great experience in buying a Toyota Highlander at Toyota of Bristol. Chad was a great help and provide wonderful customer service.

I have been burned by many vehicle repair shops. I’ve had simple maintenance turn into time and money pits from multiple other maintenance shops. At this point I try to work on my car myself to save the headache. I needed specialty work done that I couldn’t do myself, so I took a chance and used Toyota Bristol. They were awesome! Dean Hughes was my service advisor and I had a fantastic experience. I was not overcharged and I left satisfied that my service was completed in a timely and cost effective manner. I will definitely be back when I need my vehicle serviced. Thanks!

Our experience at Toyota of Bristol was great. We brought our vehicle in for a recall and Dean set service up and took our information. He was exceptionally friendly and knowledgeable. We had comfortable waiting area and all employees were wearing masks ( that were required during pandemic). After our recall was finished Dean informed us about what had been done. We were very happy with the service at Bristol Toyota and friendliness of Dean and other employees.

In the past month my husband has made three purchases from here. We have always trusted Toyota of Bristol when purchasing a vehicle. The services you receive there is awesome and the people there really work with you to get the car or truck you need well within your budget. if you are looking for a new or used vehicle Toyota of Bristol is the place to go they have an awesome selection of both new and used. Thanks again Toyota and we look forward to working with you guys in the future! Also would like to give a shout out to Mr. JD Hess for helping us with our purchase !

Abe Chapman has got to be the hardest working salesperson in the Tri-Cities! He worked with us for months to find the perfect Highlander and we finally got the one we dreamed of. I couldn’t recommend him enough. Go see Abe!!

My girlfriend and I went in to the dealership in hopes they could get her out of the terrible vehicle she was in. We were greeted by a salesman named Zak and I’ve got to say, we have never had such a good experience with a salesman as we did with Zak. He worked with us and for us to get her in the right vehicle and get us the best price. I couldn’t have been more impressed.

I decided to trade in my old Toyota car for a new one and I went here to see what the newer models look like and what improvements they had to offer. Zak Arrants was very helpful in informing me on the differences of each model and helping me pick the car that was best for me.

Great dealership. Very courteous staff and awesome waiting lounge. Very wide selection of vehicles to choose from both new and used. Absolutely love my new Tacoma TRD 4X4 Sport. Go see them today! Ive been taking my 2017 Tacoma TRD Sport back to Toyota Of Bristol For All The Maintenance And Service. Their 100,000 Mile Platinum Pre-Paid Maintenance And Service Package Has Been Perfect So Far. Keep Up The Good Work !!

I purchased a car last week, Bristol Toyota, from J. D. HESS. He was super nice, knowledgeable, patient, understanding and there was absolutely no pressure.I rate him 5 star plus. Thanks J. D.

I was visiting from out of town, and had some warning lights come on. They worked me in on a very busy Friday morning and told me what needed to be done. Unfortunately they didnt have the part but they did assure me I was safe to drive home. Thank you so much for being so attentive on such short notice. Very nice dealership.

Today I purchased a 2021 Toyota 4Runner. This is the 3rd purchase from Toyota of Bristol I have been apart of purchasing. Two vehicles for me and One for my husband. This purchase by far topped the other experiences. J.D went above and beyond to make sure I left with the vehicle I wanted, and for the price I needed. So happy to be part of Toyota of Bristol!

Great service with Bertus Geldenhuys. Went in for routine maintenance and he found a nail in my tire. Took the nail out and plugged the hole for me. Highly recommend!

Dean Hughes did an excellent job making sure my Toyota Landcruiser received the best service possible. He was up front on the pricing and great to work with. The service department did an awesome job!

I worked with Jacob Kopp on purchasing my new truck. He was a friendly guy and made me feel at ease. He worked with me to find the truck that I liked. He answered all of my questions to my satisfaction. I was in and out off the dealership in 3.5 hours, which I thought was was very good time since I walked in and didnt know what type of truck I really wanted. He spent all his time with me until the deal was done. I would recommend Jacob to work with on purchasing a vehicle. Thanks Jacob. And thanks to Toyota of Bristol.

The salesman Nick Brown was amazing and awesome and done well above my expectations. Would highly recommend this place and salesman. Thank you!

Kirk Harris is the gentleman who helped me purchase my pre-owned 2017 Kia Soul. He was absolutely lovely. As soon as I showed up Kirk was there to greet me. It took them a while to get the keys and the test drive process going but it was so worth it. Kirk answered all my questions and was very friendly. I had never purchased a car from a dealership and as a young woman I felt very secure during the whole process. They treated myself and my husband with the utmost respect and we got the whole process done in a relatively timely manner. Todd the financing guy is also very awesome. As a first time car buyer there is so much to read and you aren’t sure if what you’re buying will benefit you. Todd broke all of it down into language I understood and I am 100% happy with my investment and dealership of choice. Thank you so much for your kind assistance and transparent communication. You’ll be seeing me again 😊 Todd and Kirk are the dream team ❤️

Dean in the service department is absolutely wonderful!! He squeezed me in last minute when I had to unexpectedly leave town for a funeral...he made something that was already a tragic and stressful situation, so much easier and I cannot thank him enough. He has been my service advisor ever since! I highly recommend Toyota of Bristol to anyone. My experience from sales to service has been nothing less than perfect!

I needed to consider several larger jobs for an older vehicle. Bertus listened and understood all of my concerns. He helped me evaluate what needed to be done right away and what could be done on my next visit. Great experience!

We recently went there to get a much needed repair and the service was excellent but I have to say if you end up coming to this particular dealership make sure you work with Dean Hughes he was fantastic Ill make sure that anytime we have service on our Toyota that we always deal with him. He was professiona,l very customer-centric and couldnt be more pleasant to work with!

Had a great experience buying a truck from Ron Walsh, he stayed late to make the deal happen.

If your Toyota needs servicing, ask for Dean Hughes! This guy is the friendliest and most professional Service Advisor that I have ever worked with at any dealership! He took care of everything I needed and explained what was done in detail when they were finished.

Terrible place to try and buy anything. Looking for Land Cruiser and they told me they hadnt sold one in over 4 years. Found out the reason after the gave a price over the MSRP.Bought from Kingsport Toyota with zero issues and a fair price.If you buy from these guys youd better be prepared to overpay.

Great customer service and experience while buying our new 4Runner! Jacob Kopp helped us and took his time explaining everything we needed to know. Will definitely go back there for service. Thanks Toyota of Bristol!

This was the best experience Ive had at a dealership. I had a new car and was unfamiliar with the up keep. Bertus made the trip easy and comfortable. He seemed very knowledgeable of the job and I will absolutely come back to Toyota family.

BJ was very friendly while I was having my car serviced here. The staff here at Bristol are always very attentive to any vehicle issues I have and offer fair prices for the services as needed. Always come here. Loyal customer for 8+ years.

I was very happy with my service. My tires were rotated at no cost because I bought my tires from T.O.B last time I was there. Also, the service tec noticed I had 2 recalls that I had totally forgot about. The recalls were fixed at no cost and I was given a loaner car at no cost. I am very happy with my service and will continue to be back. I only wish I could remember the name of the young mans that helped me. He was top notch!

Spoke to online sales with verified emails that the vehicle was waiting for us for Monday morning appointment. Also received back and forth text messages that it was there also. We took off work and planned our day to drive hour and half away. We get here no vehicle nor any knowledge of the appointment. What a shame and bad business on the internet side. Thanks but no thanks.

Toyota of Bristol make the buying experience a pleasure! My salesperson, Brian Traynor, was the consummate gentleman, treating me with the best of care. He listened to my needs in a vehicle and helped match me with the perfect truck. I definitely will bring all my vehicle purchases to Toyota of Bristol!

Brian Traynor has to be the best salesman on the planet! He was so attentive and carefully walked us through each step. I couldn’t have ordered a better experience! Go see Brian, you won’t regret it!

Jacob was great to deal with. He was very knowledgeable and. Personable.

This was my 4th purchase from Toyota of Bristol over the years but by far the best experience. J.D went above and beyond to make sure I left happy and with the car of my choice. 👌

I called in with a specific question about a vehicles seat height and the fella with the accent was gracious enough to grab a measuring tape and run out to find the exact measurement himself! Thanks a ton! Very helpful! 5 stars Toyota of Bristol :)

Went to Toyota of Bristol to purchase a 2021 Camry TRD. The salesman was ok, very friendly, but my experience beyond that was awful. I did the preapproval online to make it quicker and got a call that, just by looking at it without trying any banks, they knew I would need a cosigner. I ended up going to a bank on my own and getting approved. So after doing the financing on my own I went back. The car price was 33k. The window said 33k and the website said 33k. When I got the deal sheet the price was changed to 38k! They took 3000 off as a discount still making the price over 34k! The bank required 100% of MSRP. They wouldnt budge off that price, which was still over their own MSRP! They also wouldnt budge any on the trade value of my car. Didnt seem to want to make it work. I ended up going to another Toyota dealership the next day and getting the same car for the 33k, even with a better sound system, and more on my trade in! They did all they could to make it work! And they actually tried to get me a better rate, which Bristol didnt even seem to want to try. Never recieved call backs from the salesman after told I would. Lost my business and sale. Working with the other dealership now to buy my TRD.

As always I went to Toyota of bristol tn to purchase me a new car this time Evan Rock help me with my decision which car I needed he was very knowledgeable on everything which really helped me .he made the whole experience fun and relaxing. He was awesome .I love my new Toyota Camary thank you Evan ..

I just traded vehicles today. I worked with salesman JD Hess. I just have to say this was a very good experience. JD was an awesome salesman and worked hard to get the deal I wanted on the Rav4 that I wanted. Everyone was extremely nice and worked together. Looking for a vehicle, go on down to Toyota of Bristol and see JD and the rest of the staff. They will do you right.

Excellent service, they move mountains to get you an approval, regardless of your credit. Ask for Mr. Kennedy, let him know, I recommend you. My daughter, got this one. Kudos, buyaaa. Veterans are more than welcome.

Jacob Kopp told me he could get me a 2020 with lower interest and cheaper payment then I originally had. At first I thought this was a sales pitch that would have a catch somewhere along the line. However, It was not just salesman BS and I walked out with a new Highlander with a lower monthly payment and a huge drop in interest. They worked to really get me a deal. He was straight forward with me, which I appreciate. He also took a lot of time to discuss the features of the car after the sale was made.

Keith Pruitt did a great job with my son purchasing his first vehicle. Matt Cruise and Todd Hicks are top notch in finance. I would recommend this dealership to anyone.

Sales staff are very good at helping awnsering questions and are extremely knowledgeable about their inventory. They let you look at your own pace. No force test drives...I would love to do business with any department.

I woke up this am with a big problem. I discovered that my windshield wiper fluid was out and needed a refill. A winter storm was approaching and I was not prepared. My wife works as a nurse anesthetist at a local hospital and needed me to drive her to work in the middle of the storm. Unfortunately, my hood release cable was not working and I couldn’t replace my wiper fluid. So I did what most men would do and tried to figure it out myself. When that didn’t work, I called Toyota of Bristol for help. They told me to bring the vehicle by and they would take a look. I had a great experience! Johnny Bowman took care of my hood release cable and even managed to find time to have my 45K service. I was in and out in less than an hour. It’s nice to know that I can count on my local Bristol Toyota. I’ve been a loyal customer for almost 20 years. Thanks Johnny B. You da man!!!

We had a great experience with J. D. Hess at Toyota of Bristol. He was very helpful nice, professional and worked hard to find the truck we wanted. Looking to buy a Toyota I would highly recommend going to Toyota of Bristol and asking to work with J.D. Hess.

I really had a great experience t Toyota of Bristol. I needed service on my Tacoma an BJ took very good care of me. Got me I and out very quickly. I was very impressed and will be back if I need anything at all

Excellent customer service from the minute I drove on the lot to the minute I left with my dream vehicle. Jacob K. and JD H. did an amazing job with helping me make this purchase and I couldnt be happier! Todd in financing also went above and beyond to help me out and explained everything to me. Thank you all again!

I worked on getting my Tacoma with Ron Walsh. He really helped me out with the process with a great attitude. He was very kind to us and he deserves a pay raise in my opinion. Thank you Ron for helping me find my dream truck that I’ve wanted for a very long time I appreciate all that Toyota and Ron has done for me.

A big shout out to Corey and Todd for making our shopping experience here very pleasant. My husband wanted another Toyota and he absolutely loves his new Tacoma. Thank you both for your wonderful service.

So grateful to Bertus and the team for their help! My car broke down in the middle of a road trip, and they got us fixed up and back on the road in less than an hour.

Thanks to Andy Mountcastle, service advisor, my dead battery on the hybrid was replaced quickly and stress-free. He kept me updated on the diagnosis and progress of the replacement. Great job to Andy and the service team at Toyota of Bristol.

Recently purchased a Tacoma truck. We had searched several dealerships for a truck, which apparently are difficult to find. Our Sales Rep., J.D. searched other dealerships until he found exactly what we were looking for. He was professional, polite and knowledgable of the product. Very happy with our experience with Toyota of Bristol.

Ive had Toyotas for years and have always had the cars serviced at Toyota dealerships. When I recently stopped by Toyota of Bristol without an appointment, Service Advisor Andy Montcastle went out of his way to help me and took care of my service needs immediately. Andy was the best Service Advisor Ive ever had. Great customer service.

J.D Hess sold me a 2021 Toyota Camry, and did everything he could to help me throughout the process of buying my first car. I highly recommend buying your vehicle at Toyota of Bristol from J.D Hess!!!

I had my car serviced today at Toyota of Bristol and I had the most positive experience the service advisor Andy Mountcastle was very friendly and very helpful. I highly recommend him if you ever need service on your vehicle.

Great place to buy a vehicle they will go above and beyond to make sure your happy and took care of big thanks to j.d. Hess for making this deal happen