Needed my brakes done they were awesome. They called me when they found an unexpected issue and price was reasonable. We use them for our oil changes as well. Great place, prices and professional.
I made a last minute appointment since I had just found out I would not be working that day. I had even used a coupon. I was was well received and actually waited just a few minutes and my tires were rotated. I wasn’t sure where exactly to go since I had moved from East Haven so I did some research and figured this looked like a good place. I am very pleased with the service and highly recommend Meineke Car Care Center at 1114 Farmington Avenue in Bristol.
Amazing experience. Saved me when my muffler busted one day into a x country trip. Couldnt have had a better experience. Joe is a literal angel!
I was serviced pretty quick which was nice, however I never received the number or info for the free 4 months of roadside assistance service. When I asked where the pamphlet was that I normally receive when I get this package the guy who cashed me out said the info should be on the receipt in which I told him it wasn’t, so he gave me a phone number, but that doesn’t mean/prove I am covered. This needs to be investigated as I paid for the oil change package that includes the road service
I had extensive repair work done on my Nissan Rouge. Joe at the front desk was very welcoming and knowledgeable. He explained the work that had to be done and I am very satisfied with his work. I would recommend Meineke to my family and friends and also tell them to ask for Joe.
I had the best experience done at this location with Joe the manager. He was very helpful and courteous.I highly recommend coming to boston Meineke!-Thank You,Mark James
The people there are very honest. If they tell you something needs to be fixed, it’s true. Everything w/ my car has been fixed & has been running great.I wouldn’t take my car anywhere else.
I brought my car in for a new power steering unit. After receiving my car, I noticed that it still whined when I turned the wheel but, was assured that that noise would go away. The steering would freeze up on my while going down the highway so, I made an appointment to bring it back again. I went to my appointment only to be told that they forgot it. I asked if I could have it done since there was no one else being worked on. It was evident because I was the only one there. He said not today or any time in the foreseeable future. So, I have been driving with it like it is now for about a year. On the highway, the steering freezes up and no matter how strong a person is, it does not unfreeze until you give it some gas. Im going to have it done elsewhere when I can but, they knowingly allowed the car to leave their facility knowing it was unsafe to drive.
My first visit to Meinike in Bristol, CT for an oil change was a pleasant one. Joe, the manager, was courteous and knowledgeable. He did not try to steer me into purchasing extra services and checked the previous service records for the car I recently acquired from a relative. A friendly, trustworthy business. I will be back!
The team at the Bristol, CT Meineke Car Care Center were awesome! I showed up without an appointment, dragging my exhaust system behind me and they fit me right in.They only fixed what I asked for and really needed; and did not try to sell me anything else. A true honest garage! Those are pretty hard to find these days. I intend to use them again in a few weeks to have the brakes done on my other car. Thanks guys! Sharon V.
Great place for an oil change. They were fast, friendly and informed me throughout the process of the status. Will deffinetly continue to bring my car here as long as the service continues this way. Very happy with the results!
I get the best service with Meineke! As a female it is really hard to trust what a mechanic says is wrong, they would give me the run around and make me question their decision because as a female they think we know nothing. The gentlemen at Meineke are very detailed in every decision made, they also send you a full report via text which I find to be amazing!!! it shows the work that was done, the issues that were found with outstanding evidence that explains the reason. After a couple of GREAT experiences I would never bring my vehicle anywhere else. Meineke takes the time to make sure I understand and doesnt talk to me like a female but an actual human being! and I love it! I recommend them to anyone and everyone!!!! AMAZING help! and AMAZING service! AMAZING people!!!!!!!! LOVE THESE GUYS!!!!
Guys there where extremely professional, job was done super quick and correct. They even inspected my vehicle just to show me a few problems that I had another shop repair. The other shop did not actually repair the parts that meineke alerted me to. This place is my new go to.
Went for a simple muffler leak and Hanger replacement. And never completed the whole job! Still missing a hanger! Even @ check out they told me all the work had been done! But it was easy and stress free to go back and have the work finished.
Quick service. Friendly and accommodating front desk staff. I believe I dealt with Joe. Was able have job completed within 24 hours of call. Would go again.
If youre looking for a great place to get anything done go to Bristol Meineke they did an oil change on my car and were the nicest and most professional people there. They changed the oil and didnt try to upsell me on parts like most auto shops would do all they tried to get me to buy was an air filter because it was dirty and I told them I would do it and they were really nice about it.
The staff certainly made sure I understood what my vehicle needed and they got started on it right away. Having said that, I had hoped they would have bled my brakes good and made them a lot less splashy.
Joe, and his crew are a great team. I have an automotive background, now that I’m older I only trust Joe to take care of my vehicles. I have referred family members to this Meineke location for repairs. Thank You!
The Mieneke team works hard to provide you with quality work and get you in and out as soon as possible. They also try their best to work with your schedule and your budget.
I needed a car to get me through a few months after my car was totaled in an accident. Chris at Bristol Monroe Meineke was honest, helpful and super friendly. He took care of repairs that he found needed to be done to the car and even helped expedite the registration process for me! I would highly recommend this shop for services and well as with third party purchases.
Service manager was great. He clearly explained what I needed and the crew did the work efficiently and I was in my way. I will be returning and I recommend their services.
Service manager was great. He clearly explained what I needed and the crew did the work efficiently and I was in my way. I will be returning and I endorse their services.
Brought my car here and everyone was incredibly helpful. I couldnt have asked for better customer service. They were quick to fix the issue and did an amazing job. I will definitely bring my car back here again!
Very nice people! I went there for desperately needed oil change when they were just about to close. Great service and great price! A+++++++
Joe is one of the best mechanics and honest mechanics that Ive ever met my business will always go to this meineke and nowhere else
Completely Competent Staff and Management. Excellent work ethics. I would recommend Meineke to others —————-Gary Wycko
Nice place, but if you are allergic to rubber you might want to wait somewhere else. Tires are in waiting area. Manager was nice and patient. Although I believe they over booked themselves a bit. There was a longer wait than expected, but not too long and worth the wait to have my AC fixed
This Meineke is the only place I bring my car that I trust the safety of me and my daughter. Chris and Tim are great and always go above and beyond to help a customer. And recently they have gone digital and I now receive a full inspection report with pictures of items they feel need attention - for example my left front axle boot is torn, they take a picture for me. This is a great feature! I will never take my car anywhere else!♡
I was very happy with everything. The price was right, they fix my problem the same day, very friendly, etc. I will definitely use them again. Thanks for the great service guys!
These guys are absolutely fantastic!! From oil changes to brakes to thermostats, they can do it all and at a FAIR price. The owner, Chris, is also very community oriented, and will often run special promos to help out the district- that speaks to his character and the character of the entire shop. I would and have recommended this place to friends.
Nicest group of guys! Needed to quickly swap the pulley from the old to the new alternator for the hmmwv with impact gun. Stopped in, less than 5 min later left with job completed.Simple honest work!
Joe always does a great job on our cars! Very trustworthy. No one else works on our vehicles. 👍
Very fast dependable service. Chris and all the time stayed in contact with me about my car the whole time. I honestly never thought they did anything but brakes and oil changes only to find out they do everything and accept most extended warranty companies and actually deal with them with no hassle. A def 5 STAR all day...
I needed an oil change and had to bring my 2 little kids with me . When I got there the guy said he had his one guy on lunch so I figured Id be waiting for a while. But instead, the guy at the counter went and did the oil change himself instead of having me wait for the guy to come back from lunch. I really appreciated it. Was in and out in like 20 mins .actually my kids didnt even want to leave they wanted to stay and play in the waiting room lol
I never feel comfortable bringing my car to a shop because they usually try to get as much money out of you as possible but this place was such a good experience! The guys were so nice willing to fix every problem with out any hesitation! Even sent me a thank you card for working on my car! No Thank you guys, you were great and Damon did a great job fixing my car and back to normal again!
Chris and his people have been taking care of me for years and never let me down. Its hard finding a reliable shop nowadays. Im glad I dont have that problem! Thank you!!
This is my 3rd visit here.. i drive a lot so i tend to have to see mechanics frequently. This has become a favorite place of mine. I book an appointment and they are always on point. They are honest about what i need when to help me spread out the costs so i dont get a surprise bill. They showed me the breaks cause i was curious (i knew they were not good but god dang).. this is not the closest meineke to me but i adore them and rather travel 15 minutes extra so I can feel safe about what is going on. Being a woman its even more appreciative.. we all know how much most mechanics try to rip women off.
Bristol meineke has always taken great care of mine and my families vehicles. They are fast, efficient, and always willing to go the extra mile for each and every one of their customers. They have always exceeded all of my expectations, and having a car care center that you can rely on and trust is hard to find these days. I would and have highly recommended this car care center to anyone looking for great service in regards to their car care needs!
Needed emergency brake work, they fit me right and last minutes notice, got me out right on time, worked with me for a great price, showed me pictures of every detail that needed to be fixed and gave me options. Friendly, fast, was one less complicated issue in my complex life. Thank you!
Friendly helpfuland affordable. (I had a coupon).
Friendly service, informative, accommodating, and actually covered my seat, floor mat, and steering wheel, unlike some other service centers.
We take our cars/truck here. No where else. They are friendly and honest. Do good work.
Definitely one of the better chains. Thorough oil change and inspections. Never had a problem! Quite active in the community, fast friendly service.
Joe. And his team did a great job to make sure i got what i needed in a short time and at a great price! Thank you.
Went in with a rounded oil drain plug. They got it off and changed the oil in less that half an hour. Friendly staff and great service.
Friendly. Efficient. And affordable!! I live in New Britain but it was worth the drive.
After bringing my car to another shop and paying for service but still experiencing issues I brought it here. WHAT A DIFFERENCE! EXCELLENT CUSTOMER ORIENTED FACILITY! The whole time there I felt confident that it wasnt about taking my money it was about making sure the work was done on my vehicle that needed to be done so me and my children would be on the road in a safe, reliable vehicle. Tim was AMAZING once I explained my day to my children they began to refer to him as OUR MECHANIC THE SUPERHERO. He made sure I knew exactly what was wrong with the car physically showed me and was such a customer oriented individual. He wanted to make sure I got up and running but also understood exactly what the problem was. He eased my worries and definitely reiterated to me on several occasions its just a car it can be fixed as I became really fustrated regarding this situation. THESE GUYS ARE AWESOME DEFINITELY MY GO TO FOR ALL THINGS CONCERNING MY VEHICLE FROM NOW ON!! A BIG THANKS TO ALL WHO WORKED ON MY CAR & ESPECIALLY THOSE WHO CAME INTO WAITING AREA TO REASSURE ME *RELAX*! MY FAMILY & I APPRECIATE YOU ALL!!
Chris & Tim are very helpful and full of great customer service! Love the fun communications thru Facebook. Very creative way to help bring in business. I recently took advantage of a deal they were offering for good report cards!! Thank goodness my kids have great grades! They also do a tremendous amount of community charity work! They should be commended! If only more businesses took an active role in their community like they do. I def recommend Meineke Car care ctr in Bristol! :)
Chris is excellent and takes care of me every time I bring my car in for service which is very often since my hubby uses our car for work, he told me about the icare program which has been a lifesaver for us since we have so many car repairs! Thank you for great service
My experience here was fantastic to say the least. Chris was not only super easy to work with he went above and beyond to make sure my moms car was 100% He explained everything in detail with me and my Dad who is a old mechanic himself who is disabled, which he didnt know. When we talked over what need to be done dad said this guy is for real, have him do it. This was my first time here and from now on my goto guy.
Gary wycko Jr. May I say thank you to Chris and Tim for their fair and honest service to my 20 year old car. It reached that age due to preventive maintenance, as well as needed repairs when something broke down. Im glad I followed my Dads lead to go to this Meineke in Bristol!! Good job to the certified technicians that work their also !!!
Very fair prices and great customer service. Will definitely bring my car back when the time comes.
Joseph was very helpful, explained all in detail, great experience
Absolutely amazing! After being completely ignored and abused by my car dealership with pricing for brakes, meineke helped me 100%. I will not go anywhere else ever again!!!
Came in this morning, needed my car fix right away,they did a amazing job! I will be coming back for my next visit. Thank you guys!
Great service. Tim was amazing and took care of my car personally. Highly recommend.
I always get my oil changes at Meineke. They dont push me into replacing every part and filter while Im there. I love the package deals for oil changes too!
Always a great experience! Thank you!
These guys treat me great, and the do good work
Very honest and excellent customer service!!
Good customer service! Mechanics do a good job.
I bought my own down pipe from 42Draft Designs and the guys did a phenomenal job, Dan sold me a Flowmaster Super 40 and my car sounds better than when I bought it.Much Thanks to Dan, Chris, CJ, Joel, and sorry if I forgot anyone....All work well as a team.Thanks againJenn
Paid to get a engine filter changed, come to find out i needed it changed again within 3 months which is ridiculous. So i was pretty much given a cheap filter.OVER -CHARGES FOR SIMPLE SERVICES which the actual car dealerships are way cheaper with more quality service. There was a new young woman that just started there and she was trying to sell me everything under the sun and tell me everything was wrong with my car which is ANNOYING! I came for whatever service i scheduled an appointment for, if my car isnt blowing up then stop trying to convince me that everything is wrong. i will never go to another meineke again.
These idiots shouldnt even be in business... they actually make me ashamed to call myself a mechanic. Thieves and novices.
Wonderful service on a Monday morning.
The Manager Chris was very rude to me. After I had them check my brakes give me an estimate and put it back together because I have to plan for this service. The estimate was 800. plus as I was leaving the parking lot I heard a klunk that wasnt there before, went back told him about it and had the guy look at it again and they claimed that was there when I came it and it was not I have been driving this and this is the first time I heard it. Told them I should call the police and he basically screamed at me. as I was driving toward Firestone someone kept beeping at me my wheel was about to fall off they didnt put all the lug nuts on Firestone said and the ones they did put on they didnt tighten them up. Firestone guy came out immediately and replaced the missing lug nuts and tightened all the rest of them. I credit them with NO stars at all and theyre lucky nothing else happened. VERY LUCKY! Well I had to give at least one star for them to post this post. Thankyou Firestone for all you do!
Great service not pushy and are just all around good honest guys!
Always very nice and always does very good work, definitely would recommend coming here
Great Place, and hey alex G.. Comcast business phones where down all over Bristol and many people where having trouble getting thu. Ask me how i know....they even told me they where losing calls for over two days.
They were very professional, honest and fair priced.
Great customer service thank you guys so much...
Very nice and professional. Horrible taste in music, lol
If you want it done RIGHT the first time look no further 😉!
Good quality of service, friendly informative staff
Chris and crew are always super helpful and honest.
Again these guy to the rescue.. for years ive been using them and every time i know im in great handsWow is all i can say once again about the outstanding service i get at this Meineke. Every time i go i am always greeted with a smile and such friendly service by people who know what they are talking about. Im a single mother who struggles to make ends meet, know very little about cars and am always concerned when my car starts acting up that im not going to be able to afford to fix it.This last visit my check engine light was flashing, car was sputtering and wouldnt go over 40mph. i called up and was taken in right away. I was almost in tears not knowing what was wrong with my car :(..Chris the service manager was so kind and did everything to address my fears.when he told me we are in this together and well find outs whats wrong and get my car up and running i really cant say how great it was to have a repair guy take such a personal approach as if it was his car.Turns out my civic was way low on oil, now if you asked me what that meant before this happened i wouldnt have a clue, but you can bet i do now. Each time i learn more and more about my car. WHO DOES THIS??? not any other mechanic ive been to before.There i was thinking my baby was really done and i would be broke with no car and it was fixed for under $150 bucks!!!!!!People can write bad reviews all they want when they dont get their way but this place is the best.!!!!!!!!!!!!!!
I basically ruined my car, by taking it to this place. I should have known better. The oil change deal kind of luired me in. As usual they tried to talk me into ..your car needs this and that and we have to order it...load of crap. When I asked them to give me my car back..they mentioned they had already started working on it... Ever since, my car has had an engine leak and several other problems. I dont know, what they did to my engine..but I just want others to think twice before they take their cars there.
I love mieneke my car had broken down twice in one month my transmission and engine both died Chris had worked with me to put it on and icare program because he knew I wouldnt have that much money. They were fast and both repairs took like 2 days each and they let me use sophie the sonata! Thank you so much mieneke for taking care of me
This place is a joke..... I just wanted a rough estimate over the phone for a tune up....... The owner Chris (wouldnt give his last name) was very rude and condescending, and tried to tell me that Meinekes dont quote out prices over the phone. But if i gave hime my liscense plate and or VIN number he would be able to get me a quote in 15 mins...... He also told me i could drive down there for them to be able to tell me how much it would cost.......??? How does that work??? I then proceeded to call several other local Meinekes and ALL OF THE OTHER STORE GAVE ME A QUOTE>>>>>AVOID THIS PLACE AVOID THIS PLACE AVOID THIS PLACE AVOID THIS PLACE AVOID THIS PLACE AVOID THIS PLACE AVOID THIS PLACE AVOID THIS PLACE AVOID THIS PLACE AVOID THIS PLACE AVOID THIS PLACE AVOID THIS PLACE AVOID THIS PLACE AVOID THIS PLACE AVOID THIS PLACE AVOID THIS PLACE AVOID THIS PLACE AVOID THIS PLACE AVOID THIS PLACE AVOID THIS PLACE AVOID THIS PLACE AVOID THIS PLACE AVOID THIS PLACE
Dont ever come here!! I went to get my windshield wipers fixed and they actually brought my car out to me with the wipers still broken!!!! Not only that the male receptionist was extremely rude after and yelled at me in public at the top of his lungs outside that people like u make me want to puke. Poor service and grotesque customer service.
Good for your basic car care needs
Never again went in for oil change tire rotation cost me almost 500.00 for something I know they did but can never prove
Great service,fast, efficient and honest
Joe took care of us when we were in a hurry to meet a deadline. Thank you Joe!
Thank you great place
Great honest service with genuine employees.
Fast service.
Rude on the phone and I called 5 times 3 out of 5 I was hung up on smh
Never open always closed
They went out of their way to help.
Great attention, perfect price...
Went above and beyond to find my problem and fix the issue at a reasonable price
They help me so much I can’t believe how much they cared about me and getting my car back on the road Steve and Joe yo guys are amazing!!!
I like this place overall. I like the half-off oil change special.
Joe is awesome
Awesome people