Got a flat tire on a road trip, & they were the only tire shop around 1.5 hour radius that carried the tire I needed! We got there close to closing & they were friendly & got the tire changed quickly! Would definitely recommend !
This Tire Choice location is TOPS. They are friendly, reliable, and very efficient. I called yesterday and was able to make an appointment. Today, I arrived at my scheduled time and my car went right in. (That never happens anywhere in this area despite making appts- usually it’s a good hour or two before anyone takes your car back) I had an alignment, rotation and balance. Took less than an hour. The price was great, the work was great, and now my car is driving smoother than it has in years. You have a customer for life. Thank you so much!
Good experience and deals with new tires and other required (as well as not required) maintenance on high mileage Subaru. For the not required or not recommended services, these were services that other shops tried to suggestive sell. Highly recommend!
I have brought several of my vehicles as well as relatives vehicles here, and the professionalism and customer service are exemplary. Had a battery replaced today. Shawn, the manager, is awesome and knows how to treat people well and run a great business. Highly recommend!
I am beyond thankful for this honest company. I can’t express how much it meant that you all were 100% honest with us. We will be bringing all of our vehicles to you for service in the future! I definitely recommend going here if you want honest people to work on your vehicle.
Great service. Way overpriced tires. When youre having to pay over $1,000 for tires for your car I consider that a little too pricey.
I came here for tires and the staff was brilliant. I found out that they change your oil, do brakes, and other things at a marvelous price. No over pricing and very friendly and helpful staff. They answered all of my questions politely. THIS is my permanent place for car maintenance. 🥰
These guys always do a good job...trustworthy and honest, actually told me I didnt need brakes when I thought I did...I always take my car to be serviced here.
They always go out there way to help you and they do amazing work
Vehicle was taking in right away. Good customer service.
They did my repairs quickly and with efficiency.
Top notch service. Always able to get me in right away. And great prices. I highly recommend.
I highly recommend this repair shop based on our experience. I needed my whole rear braking system redone and they were able to get it done in a timely manner and at a very reasonable price. I called the Honda place just to see how much they were going to charge for the same work and it was double the price that I was charged here. I will be taking my CR-V here from now on!
Sean and his team is awesome. I went last week to have my ac/ checked.After checking it was determined the evaporator needed to be replaced .The front seats, the dash and steering wheel assembly had to come out to replace evaporator. Everything was perfect after everything went back in.Also for curiosity I check what the local dealer would charge for the same job, True Choice was half of what the dealer would charge. These guys are the best.
Shawn was very nice and talked to me where I could understand what was going on with my car because Im a single/widow women and I really appreciated it. Most people act like they dont have time to explain things
I hit something and had a flat. I was so sure I was going to have to have brand new tires because of the size of the hole. I went in and they were able to fix my tire and save me bunches of money. They treated me with the utmost respect and was wonderful!!! Highly recommend them!!
Amazing service. Very very fair prices. Brought them 2 flat tires and because our whole family uses them we got them repaired for free. So of your looking for that good ol southern hospitality this place has that and more. 💋 💋 💋
I am here from Hayes VA and had a travelers nightmare with one of the tires on the car.. I showed up this morning with no appointment, they immediately did everything needed to replace the broken stud, replace the valve stem, checked the remaining, balanced them and I was on my way for 1/4 of the price I expected it would be. AMAZING SERVICE, PRICE AND PEOPLE...
Amazing shop! Broke down out of town and they got us in on a Saturday late afternoon and got us back on the road despite being super busy. Excellent customer service and just a great group of people to work with!
They were very professional & courteous. It didnt take the tech long at all to find my problem. They fixed it without trying to make me think it was several different things that needed to be repaired. Very thankful for that. Very honest. Lifetime customer now.
Our car broke down in a middle of a road trip and they fixed it right away. We were back on the road in no time. The staff was incredibly knowledgeable and nice.
Very helpful in an out service replaced a abs sensor much cheaper than the dealership that wanted to charge me twice as much for the same work
Sean is the man. Fair tire prices. The kicker was they really took some time that they didnt have to to go through my AC problem and didnt even charge me for it. The phone is out of the way for us but Ill keep going back. Great service
Was in a bind had to replace a set of tires due to road debris. Was quoted a price advised the clerk I didn’t have quite that much to work with and he was able to give me a new customer discount to reduce the price enough for me to afford a new set of 4 tires. They went above and beyond helping me get back on the road in a time of need. Good people and great service
After an accident on INTERSTATE 81, we were towed to Tire Choice in Bristol, TN. Rick and Jeff were the best! They worked very hard to assist with both my vehicles. They assisted with the right tires and the right price! I highly recommend this very customer friendly place! Its a very clean and organized facility. Take any and all Tire issues to them!
Really friendly and knowledgeable staff very competitive prices.
Nice job guys! Came in on a Saturday afternoon and had my rear brakes replaced and back on the road in an hour! Well done.
Great service with a smile thats an understatement these guys here serve every dollar they getting they dont cheat you they give you a great quality that you deserve and you get in and out 6 hours aint nothing compared to the experience that you get for somebody else they make you feel comfortable and they make you feel relaxed and youre not spending great deals of money they do it with so much quality its just unreal
The Thermostat was stuck on my wifes car. Quickly diagnosed and repaired. Very professional! Clean facility!
Ive visited this place a few times and they have taken care of my issue quickly & at a reasonable price while always being very friendly & courteous. Highly recommend! I have had a full set of tires put on, repaired a tire from a nail puncture, and just a general tire air fill (which they did not charge me for).
I have the worst luck with tires and this place is great for fixin them! Great prices and friendly staff! Highly recommend this place for anyone and everyone with car issues!
Honesty goes a long way, I went in expecting to need brakes and only had something bent making a noise. They bent it back into place and didnt charge me, I have herd a lot of good things about these guys and it is all true...
Awesome and quick service. The employees are very nice.
I called several places today, the day before Thanksgiving to see who could check my brakes for me. Devon said Yes we can do it! They took my truck straight in and did a complete brake job including replacing front rotors, checked my alignment and balanced the front tires for a very good price. These guys are fantastic!! They will have all my business from now on. I highly recommend Tire Choice Auto! You will not be disappointed.
They took such good care of me at the Bristol Tire Choice! The wait was not bad at all. Rick kept me informed of each step, and assisted me with every area I needed assisting. He was very kind, and the service fellows did a wonderful job on my vehicle. My third time here, and I plan to be back!
I highly recommend this place! I had an appointment and even though they were short staffed today they still got me in a out quicker than my past experiences with getting oil changes. Not to mention they were super nice which is a breath of fresh air from the past establishments I have tried. If your looking for a great place to get your oil changed to getting tires try these guys out, you won’t regret it.
Good place to take your vehicle to get it worked on in service
I received excellent customer service. The employee at the front desk was very friendly and helpful. I had both my kids with me which can be difficult, I was carrying my youngest who is asleep and they even pulled up to the front door, which was a huge help. The mechanic i talked with was also very nice. I felt as if they went above and beyond for me. Price was great!! I give them 5 stars and definitely recommend them!
Most people share their own experience with a store, and I will admit I got great service and the people there treated me like I was the most important person there. However; what really impressed me is that I sat and witnessed and spoke with other customers that felt the same way I did. The service they provide is excellent, and what they offer as warranty services made me and other customers I witnessed very secure with our decision to bring our cars to them.
Fantastic and super fast service! Staff very friendly and helpful! Will definitely be a repeat customer!!!
As a customer service professional for the last 40 years, I was super impressed with the outstanding service I received at Tire Choice of Bristol, TN. Even though I came in with a suggested tire from their website, Andrew discussed my needs and recommended a far superior tire for a better price. How many times do you go to a business and spend less than you expected and get a higher quality product?? I just love the tires and they make a huge, positive difference in driving our Jeep Cherokee. I highly recommend this business and feel confident that you wont be disappointed. Thank you and Ill be a returning customer!
Beyond impressed with the gentleman at this company!! They worked us in at the end of the day when we were in a pickle even though they were short handed! Josh Quinn was wonderful and Brian Greene did a great job fixing our tire!! Thank you for being such helpful people! You have earned our business from now on!
Came into the Bristol location around 4pm(when they close at 6pm), had some issues with my tires. The customer service I received was over and beyond very helpful and they took the time to walk me through process. They treated me with upmost respect and the end product was same day service with a set of four new tires replaced and out the door before closing time. I will recommend this place to everyone in the local area.
A few weeks ago I had to go out of town for work and noticed I had a screw/nail in my back tire. I was thinking that I would have to replace my tires before leaving. My husband had called made an appointment for me after I got off work. These awesome men were able to fix my tire saved me money and time that I didn’t have. Thank you so munch!!! Highly recommend these guys!!!
Several brands available, good selection and great service.
Great and fast service! In between errands and wrangling my 2 yo. Alvin made me feel like he would take care of us and my car. This will def be our got to place for any car needs!
Called in about pricing and lead times on a wheel alignment. They were able to fit me in that day. Very friendly service and very fast work. Will definitely come back to this location.
Hurricane Dorian has posed a HUGE threat for me and my family being far east central Florida. We drove up to Bristol since I’m here once a month or so to visit family and I was a bit worried about my car making it back home. The trip was close to 700 miles each way! Andrew was able to squeeze me in for an appointment an hour after my conversation with him and the guys there took amazing care of my car and checked on EVERYTHING for me to make sure we’d have a safe drive back. Very affordable, quick service and superb customer service. Definitely my go to when I’m in Bristol. Thanks guys, you are life savers and provided peace of mind!
I pulled in last night after they had closed my tire light had come on. I took a chance and knocked on the door and told the manager my issue. Andrew opened the shop and turned the air back on just to check my tires. Top notch customer service. I will definitely start bringing my cars to him.
We stopped in to have our tires balanced and aligned on our way through to Washington, DC. Andrew and his crew couldn’t have been any nicer or more accommodating. Great prices and even better service. I left with a big smile on my face and full confidence that my car was cared for to the highest standard!!
We were heading out of town and our brakes started making a noise, they got us fixed up and back on the road in no time. I highly recommend these guys they are the best in town.......
Andrew was fantastic. Traveling through on vacation and they looked at my car and figured out what happened and gave advise and help until I could get it home to the dealership for a recall issue. So grateful for their kindness, quick and friendly service. Highly recommend!
Had a tire repaired there! Was ready when promised and was a few dollars less then quoted! Staff were knowledgeable and courteous! Will return!
The employees are very friendly and courtesy. The prices are very reasonable, affordable and within my budget. Thank you so much Tire Choice Auto Service. Your company has my business
Said, Nope. Cant get you that wheel. Never seen one like that. Try Tractor Supply.
They always take really good care of me! Friendly, professional service; good communication; decent prices; and, attention to individual needs (they gave me a ride home). These guys are awesome! I always know I can trust them to tell me what I need without trying to sell me something I dont! Thanks, Carl!
I came here back in March of this year an today! Both times I recieved great service! Very helpful & kind . Didnt have to wait long by appointment in an out! Definitely would recommend these guys!
I always take my Jeep in for oil changes, so after purchasing a used truck, the guys checked it over for me after putting on new brakes. The guys in the shop are very professional and definitely look out for their customers. Thanks guys!
The guys here are great. They know what they’re doing and are very professional. They were able to take me as a walk-in and figure out what was wrong with my car within the hour. What was really awesome was they actually showed me what was wrong and I knew they weren’t saying something to just get a higher quote. I just so happen to be driving in the area on my way across the country, so they were a literal life saver. I never write reviews but I genuinely appreciate everything they did to help me get back on the road.
Went to have my oil changed and they were pretty great. The wait time wasn’t bad at all. They were friendly. Will go back as long as the price stays the same as what I paid and doesn’t go up.
Only my third time there, but very impressed with the service. Friendly, fast and they do their job right. Highly recommend.
I was traveling from New Hampshire to Arkansas and right outside Bristol VA a warning light came on. Traveling by self, I phoned my husband in Arkansas and googled a location near me.. Andrew delivered excellent customer service. He checked out my car, spoke to my husband by phone, and fixed my car to get me safely home to Arkansas. And the price was excellent!! Thank you Andrew! Sonya
Bobby was a great mechanic! Not only did he replace my tires, but he also got me inspection ready and road safe! Great crew and very helpful. This will be my main shop now.
David and Carl were very friendly and helpful. My vehicle was finished quickly. I had an unrelated issue a few days later and Carl and John, one of the mechanics, went above and beyond to assist me. I am very pleased with my experience and will be back!
Shawn and the guys are great, got us back on the road and beach bound in no time.
I visited this location today for an alignment and had great service. Very friendly and professional staff. Definitely recommend to anyone!!
Andrew is the greatest! Him and the rest of the Tire Choice employees have always taken the best care of my SUV. I never feel intimidated to ask them questions and they take the time to explain their work. I never feel like they try to up-sell me which is great. I highly recommend.
I’ve used this group for years and have never once been disappointed with my time. They’ve been able to find issues that regular mechanics didn’t see. They’re worth every penny, and I can’t recommend them enough.
Went to tire choice for one set of tires and Andrew at front desk was so helpful that I decided to price two more sets of tire for my other vehicles to be done very soon. Andrew was a great help and knowledgeable of all his store had to offer. Thanks for the tread!
These guys are AWESOME!!!. I had to take my 04 Trailblazer in this morning. To have a new water pump put on. I had tried going to another repair shop earlier in the morning. But they werent able to get to my vehicle. So I drove in unannounced, explained what I believed was wrong. And asked if they would be able to help. This was ruffle 8:30 AM. They said no problem. They would run a pressure test to verify and work up a quote. I already new about how much to expect, because over the years I have had to replace water pumps on other vehicles. With that in mind I new about how long it would take as well about 3-4 hours every time if not a bit more at other repair shops I have used. By 9 AM. They had tested it and I agreed to the quote (they gave me tax savings discount as well) now Im watching TV in their lounge. Thinking Ill walk down the street to get some lunch at 11AM. At 10:45 the manager comes to me, I figured here it comes. Something else is wrong as well right. NO !!! He asks me if I would believe him if he said the mechanic was finished ? I laughed and said no. Still thinking something else is wrong. He said yeah, Im ready to roll !!! I couldnt believe it, I didnt even ask or mention anything about time !! When they started. Ive been driving around all day now everything is running great on my vehicle. These guys are AWESOME !!! Im very impressed and satisfied. I will be back. Thanks guys, you really came through.
Service was excellent. Andrew and Tim went the extra mile to help a gal in distress out. Luckily I had just pulled in for a last minute appointment they made for me when a hose popped as it was pulled into the garage for a fan change. They ordered the extra part and had it here within minutes and started working on the fan ordered for my scheduled visit. My visit was much shorter than anticipated due to the experienced technicians! I would recommend this garage to anyone in need of automotive services. Thanks guys!!
Amazing staff. Extremely friendly. They provide excellent customer service and they are quick with the job also.
Tire Choice in Bristol TN always takes care of my cars needs. From oil changes to tire repairs, new tires, brakes and rotors etc. Andrew, who is the store manager, knows be by name and face. Treats me very professional. I always feel Important and well-taken care of when I come to Tire Choice in Bristo, TN. I recommend this service center to anyone that wants great service done right the first time.
My husband and I were traveling from Memphis back to Virginia Beach and we struck a pothole near the Bass Pro Shop exit. Being a Saturday afternoon we googled the nearest place to us that was open. Andrew and John took such great care of us and got us in and back on the road super fast! Highly recommend their services!
Service Manager Carl was extremely friendly & helpful! We were passing through town & took a nice walk to downtown shops while our car was being serviced. Very reasonable prices & outstanding service. Honest people!
Another great experience Shawn and they guys are great.
My original review was for 1 star for being charged for labor times that exceeded the amount of time that they had the vehicle. The district manager had the manager call me and they agreed to refund me for the over charged labor. They have always treated me with quick and excellent service so this whole experience was disappointing. But they made it right and I appreciate the effort and goodwill.
Shawn and the guys always take care of whatever we need.
Really had a fantastic experience here, the manager was genuine & truly made me feel like he was there to help. Highly recommend using them if you’re in the Bristol area.
Do exclent service. And got my tires changed fast. Highly recommended
Making an appointment was super easy and the wait wasnt long at all- in and out in no time. Andrew was remarkably helpful and friendly! Will definitely be a returning customer~
Andrew and the staff provide exceptional customer service. They have taken care of my vehicle issues flawlessly standing behind their parts and work. Also, they price match Wal-Mart and the service is so much better.
I would give it one star, but these guys have been really good to me in the past. I took my low profile rims up there to have them swap the tires onto a new set of rims. I had called ahead and made sure they could do it. I was going to just wait to have them done. After a few minutes the manager came out and told me that they needed to get more duck heads for the tire machine the next day. He said hed call me later the next day to arrange pickup. At 330 the next day, I called him, he gave me the impression that theyd been working on them all day and they would be done by the end of the day and he would call me back in 20 minutes to arrange pickup. An HOUR LATER, at 430, my wife called him. He told her that he couldnt get the tires off off my old rims. Were meeting him now to retrieve my tires and rims so I can take them to k&k tire . Terrible experience. ITS A TIRE STORE THAT CANT GET TIRES OFF OF A RIM!
Absolutely wonderful place to get tires everybody is so nice and Andrew was a wonderful help! He did everything to give us the best deal and was very helpful. I highly recommend getting your tires here
As always, Andrew and the team did a great job for me. I had a screw stuck in my right rear tire. I called Andrew up and he said bring it in and I’ll get you fixed up. 30 minutes and $30 dollars later I was back to my Saturday. Thanks guys for always making my day easier when life happens. You always keep me coming back.
I purchased tires there yesterday and the price was very reasonable and the staff were wonderful.I did have trouble finding your phone number on google when searching fot tire places. If I had not been familiar with the area I would of never ended up there though my google search. I had to search the old stores website to get a number. I never had the new name come up till I typed in the exact name this morning. The review would of been 5 stars but marketing has failed this location!Thank you staff for the friendly service, new tread and alignment.
This place was awesome, I was losing tire pressure at 4pm. They told me to come right over. Great service!
Great people, I always receive 5 star service.
Awesome service with great prices! Super fast turnaround in alignment and new tires! Good job by the Bristol branch!
Such a friendly store manager,Andrew. He really helped me out when I had to get 4 new tires on my car. They were quick, and I didn’t feel like I was getting taken advantage of as a woman. I definitely recommend.
When the unexpected and inconvenient happened, they were there to help me immediately! I drove over something and within 15 minutes my tire was flat. The guys here were able to diagnose the problem and replace my tire in just 40 minutes! I am very thankful and appreciate the genuine kindness, courtesy, and professionalism of Andrew and his team and will be back again if need-be.
We get our tires for all our vehicles from these guys. Amazing service! Today we got brakes and an oil change. Always a pleasure to work with them. 😁
Very competitive on tire pricing. Service was very fast. They didnt try to over sell me! Staff was very friendly and accommodating. They have my business in the future.
I called for a price of a rim. I didnt care what it looked like just a reasonable price. They have to custom order it. Couldnt give me a estimate.
Great service in an efficient and timely manner! They checked everything out in my car to ensure I had a safe ride! Great group of people providing excellent service!
Excellent service, honest people &great prices
Employees are very helpful, friendly, and affordable. Very pleased with my experience and will consider them for future needs as well as referring to others.
Had a flat Andrew and Devon got me back on the road in no time. Would recommend these guys to anyone.
Awesome customer service! Picked up in my right front tire while out shopping in Bristol. In and out the door with a new tire in around 30 minutes without an appointment. Very friendly staff! Highly recommend!
Rick was very professional and courteous. He made the experience easy and quick. I would go back to this location any time.