This was already one of my favorite outdoor companies. Recently I lost a bag to one of their products( sleeping bag liner). They replaced it no questions asked. BIG FAN FOR SURE.
This is their warehouse.
I have been buying Sea to Summit items for several years now. I have always been very pleased with the quality of their materials. Every item I have bought has lasted and has performed admirably on each of my trips. I recently had an ordering issue, but contacted their customer service department and they were able to resolve the issue without any problem. There was no deflection of responsibility... just customer-focused resolution. I was so glad to find out that their level of service matches the quality of their products. I will continue to buy from them with confidence and recommend their products to friends and family.
Sea to Summit has always been a pleasent company to work with. Berry was extremely helpful in guiding me through thier sleep setup. Thank you so much for creating great products and backing them! Always a pleasent experience.
Very slow shipping Ordered May 2 they just created shipping label May 8th so another 5 days or more to go I guess not happy. Love the bug jackets hate the shipping.
I had a wonderful customer service experience with Jacob. This is such a wonderful company, with great products and great service!
Absolutely amazing customer service highly recommended
Excellent customer service from Chris. Best dry bags in the business and Im a fan of their other gear as well.
Cool place