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F & F Auto Clinic Inc
19518 Bothell Everett Hwy, Bothell, WA 98012, United States
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F & F Auto Clinic Inc
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We
Review №1

Ive been taking my vehicles to F&F auto for years. Theyre like family and I always leave satisfied. They call me in advance before continuing work once diagnosed. They let me know how long it will take and most importantly the price. Mark is a great shop Manager and the owners are very personable and I would highly recommend this business.

Wi
Review №2

Three visits and still cant get a quote for fixing the side mirrors. They said they will reach back but Ive never receive any contact. I have found this on the google map and expected to have a good customer experience with all those good comments and reviews. But turn out just waste of my time. I am disappointed at the service.

Mi
Review №3

Super nice guys only went once and will be back... just i visit doesnt typically get 5 stars

Ch
Review №4

Been taking our vehicles for years. Literally. Grandpa, dad, and us. Not the cheapest, but by far the best. Honest as the day is long, they do quality work that they stand behind.

Ja
Review №5

Great service for an incredible price! They were able to diagnose a problem that Firestone couldn’t and they charged a fraction of the rate to get it all taken care of. I’m coming to these guys for all my car needs from here on out.

St
Review №6

Friendly and Fair, F & F. These folks live by what they call themselves. I’ve used multiple mechanics over the last two decades I’ve lived in Washington and they have by far been the best. Whenever I drop off either one of my cars, I know they’re going to fix it right the first time, I’ll get quality parts and a fair price for the repair. Thanks for being there for us F & F!

Mi
Review №7

First time using their service. Had a battery that died that I had put in last year. They determined it was the alternator and replaced a belt that had cracked as well. Well priced and Robert communicated great along the way.

Al
Review №8

Professional and friendly, from the phone call to get an estimate to the call that the car was ready for pick up. Assisted with a referral to a fair priced tow company, completed a diagnostic test, explained results and work to be completed, and requested approval before preforming any work. Car was repaired within the estimated timeframe promised and came in at a lower price than the original quote. Will be using this company with future auto repair and maintenance.

Gi
Review №9

Ive been taking my cars to F&F Auto Clinic for years. They provide expert service and if your car doesnt need repair, they tell you. Honest, fair and courteous. I highly recommend F&F Auto. Outstanding. I noticed on of the reviews mentions charging $20 to pay - this is not accurate. And there are no surprises with the cost of the work. Robert makes sure the customer is informed throughout the process.Ive had mechanics that charge for work that is not necessary. F&F Auto is the opposite - they are honest, trustworthy and provide exceptional repair service.

Mi
Review №10

FnF is my go-to business for any maintenance or repairs to my vehicles and has been for about 20 years now. Competent and professional, stand behind their work. Mark and Robert are both excellent service managers. Honest, accurate analysis, diagnostics and recommendations. Several times they have identified an upcoming issue, but recommended waiting until it becomes more serious before having their mechanics work on the problem. I have complete confidence in their assessments and quality of work. They are the best. Highly recommended.

la
Review №11

So helpful! Mark was nice and got me in quickly to work on my truck. He even had me stop by to do a quick fix before I could come in to keep me on the road. Wonderful people! Great service!

Br
Review №12

Had great experience with F&F on my Subaru. By far the best communication I’ve had with a mechanic.They really take the time to explain exactly what’s wrong and the process they’ll take to get it fixed. I would say their prices are fair, especially for the attention to detail they give. I couldn’t be happier with how my car runs after getting it back and I’ll be coming back with any future work needed.

Wi
Review №13

After several attempts to find a good auto repair shop, I found F & F Auto Clinic. Their honesty on repairs is of the highest standard. I have been taking my cars to them for over 20 years and have never been disappointed.

Jo
Review №14

They changed the spark plugs on my 2013 Rav4 and the the coolant...best of all they fixed my glove compartment so it would close! They are the best and will keep you safe on the road!

Tr
Review №15

F&F is the best. Period. Honest, caring business who will tell it to you straight. They wont upsell or try to get you to pay for work you dont need.They literally saved me $3k when Toyota (during an airbag recall) told me I had a leak and it would cost $3500. F&F looked at it and it was a $500 fix. Will never go anywhere else. I put all my trust into F&F.

Al
Review №16

Been using F & F Auto Clinic for maintenance on my work and personal truck for the last 4 years. All I can say is they are professional in every way. From fare pricing to best quality work. They never push to get more done to your vehicle then you ask for. I will always only recommend them to all my customers and friends. Use them once and you will be a return customer.

De
Review №17

They got the job done. Wouldnt reccomend based on their pricing. Previous quote was 480 to fix the condenser. They charged 840. Due to their quarantine rules I couldnt just point to the problem as I previously would have been able to. Service took about 28 hours. They also charge you ~$20 to pay...

Le
Review №18

They really care and take good care of their customers. They just dont dive in and work they research and make sure that theyre doing the right thing for their customers.

Tr
Review №19

I like these guys because theyre honest, all of them are very friendly! The stewards there always do their best to try to accommodate your schedule

Dr
Review №20

From the front desk, to the mechanics, to the owner, exception service. My family has been going to them for over ten years. Unbelievable family owned business. I trust them entirely and will never go anywhere else again. I promise you will not be disappointed. Great people, great business.

Ja
Review №21

Great customer service, thank you Robert. They replaced the AC compressor in my Nissan Murano quickly, which was a good thing since its August. Thanks again guys!

Ja
Review №22

Best mechanics, loyal and honest. Can call just for advice. I love them

Cu
Review №23

Always professional and always honest. The owner really appreciates people that take care of their vehicles.

Je
Review №24

Amazing... Thank you Mark for helping out my Mom tonight after hours! Cant wait to bring my trucks in for service soon.

Ne
Review №25

Absolutely love this shop and all of the staff. The mechanics are experienced, trustworthy, and only want whats best for you and your vehicle. The ladies at the desk are the sweetest you will ever meet, and make everything a breeze from the get-go. F and F have been servicing my familys vehicles for 8 years, and I wouldnt trust anyone else to provide the kind of quality work and customer service that they do.

Te
Review №26

Love this team! I completely trust them and have been servicing all of my vehicles here for years.

je
Review №27

I can’t tell you how impressed I am with F & F Auto! In this day and age it’s hard to find kind and honest businesses. Not only are they honest, some of the nicest people but the price was beyond fair and my car is working great! They will be getting my service and recommendations indefinitely. Don’t hesitate to give them a try!

Al
Review №28

This place is consistently wonderful. The place is family owned and the employees obviously care about their job and the cars they work on. They are honest and put in hard work and everyone I have recommended to them has said the same thing. Its difficult for me to find a good, consistent auto place such as this one, as I know nothing about cars and I feel like many places I go sense this and take advantage of me, but I dont get that feeling here. This place is down to earth, dependable, and always gets the job down. I will continue to highly recommend F&F to my friends and family and do business here.

Ma
Review №29

Wonderful Source! My husband and I are visiting from out-of-state in what has now become the snowiest February recorded. Our youngest was getting ready to drive the Toyota Corolla to Bellingham from Bothell to beat the snow. All left rear lights were dark. I drove south and a neighbor mentioned F&F. Amy talked to Mark who dropped everything he was doing on a Friday- and fixed a few bulbs & cleaned off some corrosion. They werent big issues-except I couldnt fix them! Im so grateful to find F& F. We got the 25 year old legal and safe. Thank You All for amazing on-the-spot service. Martha from Florida

Ka
Review №30

I had a great experience at F & F todayTook my car in to this location to fix a car heater that was taking time to turn on. Mark checked me in and set expectations on time and cost. I was asked to authorize one hour of labor time and they called me later to add another hour which I authorized over phone. The issue was fixed and the cost estimate was provided over phone. I highly recommend this place for auto repairs.

Br
Review №31

My dad was a car dealer of a large shop and service manager.He was friends with Phill Smart,Tad Davies,and Rowland Motors in downtown Seattle.I grew up around car dealers and shops.F + F is the Best,I have been with them for over 30yrs.All the staff work as a team to make you satisfied and do it right the first time.Honest,Kind,Highly Skilled,you cant ask for more! Do yourself a favor and go to F+ F,they are the TOP! you will be very pleased. Good doctors are hard to find but good mechanics are even harder! Tell Em BRIAN sent you!

Jo
Review №32

Great Service and Price! These guys know what there doing.

Br
Review №33

F & F really did me a solid by fitting me in and fixing my Tahoe quickly because I live in Port Townsend and I was just passing through. I limped in on 6 or 7 cylinders for 10 miles until I found this repair shop. I steered them to the distributor cap (& rotor because of previous experience). They confirmed my diagnosis, and when I came back from a leisurely breakfast it was done!

Re
Review №34

Its hard to find a trust worthy mechanic with a strong customer service team and high quality work. My first experience with F&F auto was this past week, when my water heater went out. They were able to get me in and out on the scheduled day with no delays. They also were within $8 of the quoted estimate. The ladies in the office are really friendly and were extra nice to our dog offering treats. They make you feel at home, provide excellent service, I would highly recommend them to all.

Br
Review №35

Good honest auto service. I highly recommend F&F Auto Clinic Inc.

Ro
Review №36

My cooling system hose ruptured on 405 during rush hour. So I brought my car straight to F & F. Mark did a great job of repairing it within an hour of arrival, and I was on my way. And it didnt cost too much. Thank you very much, Mark!!!

Ca
Review №37

They have such amazing customer service allllll the time.

Sc
Review №38

Great service, friendly mechanics and front desk people, and very quick turn around. Thorough and reasonably priced too.

Ma
Review №39

These folks are the best! Always treated like family, and provided competent, trustworthy service on my vehicles. Japanese, German, American cars - they handle all of them equally well.

Bl
Review №40

These guys were fantastic to deal with! Even though my ride is dead (engine replacement needed) they were more than honest and fair. They diagnosed the problem/s and didnt do anymore than necessary cause I decided the truck wasnt worth saving. Sad day, but I did find a reputable shop that I will do business with again in the future.

Ca
Review №41

Knowledgeable staff, friendly receptionist but all in all the lead mechanic answered my questions without trying to sell me unnecessary work on my car.

Ba
Review №42

Fair and very good at repairing cars. Very friendly and work to keep the price low. I highly recommend F & F Auto Clinic on the Bothell Everett Hwy in Canyon Park.

Ca
Review №43

My first experience was when my dash stopped working intermintently. Everything read zero. Mark was able to figure it out and fix. He also took care of a couple of smaller items at no charge. He thought it was an alternator, he could of put the new one in instead. I recommend his shop to everyone.

Ri
Review №44

Great service

Ch
Review №45

Weve been coming here for many years. Theyve always been straight with me, and done quality work, and stood by that work. Its obvious from the cars we drive, we dont have a lot of money to spend on cars, so Mark will often suggest a less expensive repair option when available.

er
Review №46

Great shop. Honest with quality work.

No
Review №47

Always fixed right and top notch service + communication.

Ch
Review №48

These folks are honest and friendly and I wish I still lived close enough to them to keep them as my go-to shop. They will treat you right and get your vehicles fixed up well.

Ra
Review №49

Charged less than the estimate. That tells you something about their character. Beautiful repair job also.

ya
Review №50

Worst service ever. My gas door can’t close because the activator is broken. Also I want to know if I need change battery. They charge me $120 just to inspect these two problems I already known, which no other auto repair will charge just for inspection. They didn’t inform me There’s a fee for inspection. Also, after the inspection, it took them one week to tell me $230 to fix my gas door. The funny thing is they charge me 1 hour labor to change the part😂😂😂. I also asked another auto repair in Bellevue and one in international district, they both said at most $110, including part, labor and tax. No one use one hour to change a small string. If you are so rich and don’t mind burning money on poor auto service, you can still use this shop.

To
Review №51

High quality service at a fair price

Br
Review №52

The absolute best garage to go to. Very friendly, very professional, and cheap

TI
Review №53

This is 1 of our shops we do towing 4 and everytime I go in there with a customers Car Its like a member of the Family we work as a team I would recommend anybody needing a Mechanic that is honest and family oriented to go here. They will take care of you to the fullest.

Ru
Review №54

They are simply the best. Every customer is happy too which is rare

th
Review №55

Good honest shop, no up sale on work.

Ty
Review №56

Great service, friendly, they know their stuff. Would recommend for sure.

Jo
Review №57

Great place honest competent been going there for over 20 years

Da
Review №58

Have been going to F&F for over 25 yrs. These are good people 100%! Dan K.

Ia
Review №59

Always fair, always fast cant give them enough stars

Ge
Review №60

Rude incompetent men working here. Dont use them!

Mi
Review №61

99 Subaru Legacy Wagon with who knows how many miles. I tried to DIY my brakes and royally screwed everything up, wrong pads for the front that I hammered into the calipers. Broke off bleed valves because they were so rusty. Towed it to F&F and they fixed all my mistakes for $600. Which I thought was a deal considering it cost me $1k for about the same work on a minivan. The Subaru is still running and I drove it out to Boise.

Ro
Review №62

Ben taking my cars there for years. Good fair service

Ja
Review №63

They have been who I have trusted for years now with all my cars. Very honest and wont ever pressure you into an extra repair that is not needed.

Mi
Review №64

Honest, knowledgeable, fair, and friendly. Highly Recommend!

Tr
Review №65

Just found out my rebuilt transmission that I paid retail price for was poorly assembled and caused it to fail again, took it somewhere else and they were shocked that this was even legal.Red flags.

Je
Review №66

Good honest people, knowledgeable​ and fair.

Ji
Review №67

Great service, very nice people, and trustworthy

Th
Review №68

Fantastic service and wonderful people!

Gl
Review №69

Reliable and reasonable.

Aa
Review №70

Mark is great, a quality auto shop

Se
Review №71

Great service!

Aa
Review №72

Honest, friendly.

La
Review №73

Great service

Cr
Review №74

Iike I

Information
5 Photos
74 Comments
4.7 Rating
  • Address:19518 Bothell Everett Hwy, Bothell, WA 98012, United States
  • Site:http://ffauto.com/
  • Phone:+1 425-485-4051
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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