Jason was fantastic to work with! He was very professional and took the time to explain everything to me. He also kept me apprised of progress during the time they had my vehicle. I felt well taken care of and they are reasonably priced. They have a returning customer in me.

The guys at this shop are some of the best people Ive ever met. Knowledgeable, understanding and fair. I highly recommend this business!!!!

Great service and they listened to my concerns and were able to get me in and repaired very quickly. Also fairly priced!

Honest, reasonable and just all around good guys.

Always had great service and relations with the crew!! They work on anything and dont beat you with a big bill!

The shop always offers options for repairs and does quality work. I have been taking my vehicles to them for years.

My brother Pat took his Suburban to this shop. Nick the mechanic was fantastic. Upfront and honest about what needed to be done, how long it would take and what it would cost. I highly recommend this shop and specifically Nick.

I locked my keys in my car nearby, but luckily when I headed over here Nate was there, who told me that as soon as hed be done with a customer he would come and help me out. After ten minutes, we, along with another coworker of his, Ray, walk over to my car. After maybe 15-20 minutes of jiggling the locks on my car and walking back and forth to the shop to get tools, they were finally able to get my car unlocked. These two didnt have to help me, and didnt even ask for payment; they took time out of their days out of the goodness of their hearts. If their level of commitment and compassion to their regular customers even sniffs at the level I was treated with today, this place gets the easiest 5 stars Ive ever given.

Nate is the most dishonest mechanic and human that I have ever met! I am sickened by the good and misleading reviews about this place! Based on these misleading reviews that I saw here, I decide to take my BMW to his shop. I explained to him the issue and he claimed that most of the vehicles they fix are BMWs and that he could fix the problem.He checked the vehicle and claimed to know the cause of the problem. He quoted me for a part that I later found out that he charged me 4X the usual cost of the part. When I confronted him about this, the only thing he could tell me was that “we also make money on the parts” what a horrible answer!That said, after paying him the entire money he asked for and claimed to have fixed the vehicle with brand new parts, I took the vehicle home just to find out that the issue wasn’t nearly fixed, in fact the vehicle was in a much worse condition than when I took it to his shop. The engine was making such horrible noises that I had never heard. I asked him multiple times for the receipt of the part that he claimed to have bought, he could not provide the receipt.I decided to take the vehicle to the BMW dealership and unsurprisingly, he actually got the part from the junk yard! Here’s the message I got from the BMW dealership:“DID ANYONE ELSE WORK ON THIS ISSUE BEFORE US. MAS AIR FLOW METER WIRES HAVE BEEN PROBED, DIRTY FINGERPRINTS ALL OVER THE ENGINE AIR FILTERS, AND THROTTLE ASSEMBLY IS FROM JUNKYARD.(PREVIOUSLY REPLACED)”STAY AWAY FROM THIS SHOP! They’re a fraud, horrible and do not know what they are doing.

Nice dude Nate is. Took my Nissan Pathfinder to his shop for a new radiator. Called in Thursday hoping to get it fix the next day as this is my only transportation to work and been told the earliest open appointment is by Monday. Once they hear my story the squeezed my car on their tight Friday schedule And got my car fix that day with a very fair price. Thanks Nate for being considerate. I will suggest this shop to anybody.

Very good quality service and prices!

Had my front brakes serviced today. When I originally scheduled the appointment, I only asked for this service but they noticed that the brake fluid needed to be flushed as well, which I agreed to.There was an online coupon for 20% on all brake services. Nate (the ship manager) applies the discount to the entire invoice (although it only amounted to a few dollars). This is what service is all about and how you earn customers for life.

Only auto shop I know that doesn’t rip you off. Been going there for years.Kudos Nate!

Went in there not knowing what to expect from these guys while I was getting my tires changed next door. I got quoted a crazy amount by the other guys to fix my front brakes and these guys hooked me up with a way better quote for my Volkswagen. I will likely be back here for future services two thumbs up!

They were very fast and had great pricing for spark plug replacement!

This is a great place to go if youre having issues with your vehicle. I would recommend this place to any of my friends family or anybody I know. they dont overcharge and they do the job right

Bothell Import Service Auto Repair, was great and Nate did a great job fixing my car at a great price. Im new to the area and so happy to find an honest and reliable Auto service. ThanksNate!!!

We had our oil changed at Jiffy Lube (yes, yes I know). We brought our car into Nate and he told us they had stripped the plug. He said hed replace the pan without charging us for the labor and that all we needed to do was purchase new pan. I know for a fact that he didnt gouge us on the parts costs either, which would have been well within his right, and pretty much what I expected. Weve had other work done there as well, and always had the same result. Good people.

I completely trust Nate and his team - the quality of their work is excellent. Im a car guy myself and fairly mechanical and I can spot an imposter a mile away. These guys are the real deal and I recommend them when ever I have the opportunity.

Great place! I will go no where else. Ive sent many friends here and they rave about their experience to me. Honest, trustworthy, and quick service.

Been going here for years. Nate and his team are great. They always do the work as fast as they can and do a good job.

Absolute scam mechanic. I brought my car to him because I didnt have time to diagnose and fix the problem myself.He wanted to charge $50 AFTER the fact just to diagnose something that required less than 5 minutes (he claimed 30), no lift, and nothing more than a screwdriver. In fact, Its done entirely while sitting in the back seat. An example of his predatory exaggeration is, when going over what went into the diagnostic cost, he claimed he had to remove the back seat while listing things he did. The back seat flips down, which takes 5 second and can be done by a small child. He never actually removed the seat from the vehicle, its not at all required for this repair. Full repair was quoted for $170. I refused.So I did the job myself. It cost me $17 and took two screwdrivers and a mallet, and I did it on the side of the road in about 20 minutes total. Im a law student, not a mechanic, and this job was incredibly fast and easy for me, taking a fraction of the time and effort this guy quoted.This guy preys on people not knowing any better. I told him I needed it fixed quickly (I didnt), and he either inflated the cost accordingly or hes simply incompetent. Dont take any vehicle here, ever. You will get scammed.

I had clipped a curb this morning with my Prius and needed my dust plate removed. Both Anthony and Allen were very personable and understanding of my situation and took my walk-in appointment. They were fast, efficient and explained everything very concisely about the condition of my car and what they had done to it. I highly recommend visiting them for help with your vehicle whether big orsmall. .

Great service, honest and affordable. Theyve cared for my cars for years.

If you are looking for a shop that is honest and will do great quality work THIS IS THE PLACE TO TAKE YOUR CAR! Nate is so helpful and knowledgeable! I would recommended this shop to all my friends and family!

Top notch repair, if Nate cannot fix your car, no one can. Very competitive pricing. Trust him.

Good guys, seems like they really care to get the job done right. Serviced my BMW here, also got a referral from them where to fix my rusted exhaust, which saved me a good buck. Thanks!

5 stars for Bothell Import Service! What an amazing experience. I had car trouble while driving across the state earlier this week and was lucky enough to roll my dying car into their lot, fearing the worst. They started work that morning, and in an hour my car was good to go! HUGE thank you, and my suby is very appreciative as well. These guys totally made my week.

Brought my 06 WRX in to get the maf airflow sensor replaced in the morning and by the afternoon it was finished and now it runs great. Highly recommend this place. Super friendly too.

This is a TOP NOTCH shop! Their diagnostic skills are the best I’ve experienced. I would highly recommend this shop to any of my family or friends!

Excellent service from the owner Nate Wahl.

Go see nate for all your car needs. Knowledgable, professional, quick, and extra reasonable rates. I trusted them with all my vehicles. Thank you guys!

Nate is great. They keep my cars going, are timely, and reasonable priced. Great place.

These guys are the best mechanics I have ever dealt with. Being a woman, they never treated me any different like other places have done in the past. Its a small shop with a family feeling. They are very professional, they explained the problems in normal terms even I could understand. They are not in the business of ripping people off, they work to find the best fix for the most affordable prices. They have a new Mechanic that knows everything about Toyota specialized in Honda and Toyotas David, your honestly and excellent work, has earned Bothell Import Specialysts a forever customer!

Straight up shop with a lot of integrity on their work. I showed up my second time on accident

Had my transmission go out on an Acura with 250K miles. Bothell Import had it rebuilt and re-installed in 3 days. Then the transmission control module went south. Instead of a $300+ part at Acura, they let me pick one up on ebay for $40 and it worked perfect! Not many shops will allow you to bring in parts you have sourced to save some $$$, but they take this in stride. Will continue to have my cars serviced here for a long time.

Had a very unpleasant experience at Bothell Import Service. I went to this shop based on a phone conversation and a ball park number I was given for an a/c compressor repair. I understand ball park numbers are just that, but the estimate for the repair ended up being about 35% higher, even higher than what the dealership wanted. When asked why this was the case there was no answer, only that phone estimates are not given, which isnt true, when I called back to schedule the appointment for the repair the person even said they remembered talking to me. Looking at my bill I can see they overcharge for parts, I was charged over $500 for a compressor that is about $300 in an auto parts store. I authorized the repair just not to waste any more money on another diagnosis, since their diagnosis is only free if you do the repair there. It seems to have been done correctly, which is the minimum I would expect. I was also charged a 3% fee for using a credit card.

Nate is awesome. Great work at a fair price.

Had my brakes serviced here recently, they did a great job at a low price. I would recommend this to everyone.

Friendly and honest shop. Dont go anywhere else

Great service and communication.

I spent $1000 on a tune up and my truck failed emissions. When I asked about the situation they said I needed a new motor. Got the usual verbal run around and wanted another $150 for the emissions variance. Never again.

Big help in no time !

Quick service.

Rude staff