user
Lube-A-Lot
20702 Bothell Everett Hwy, Bothell, WA 98012, United States
Appearance
Lube-A-Lot
Comments
Da
Review №1

Helpful, honest service. They suggest what may need replaced but leave it up to you.

Bo
Review №2

I stopped by to have my transmission fluid checked because the light was coming on and because my car (2004 subaru) was having another issue and John did a quick battery/alternator test and turned out that my alternator was going bad. John explained everything very well and replaced my alternator in what I think was record time. I wasnt even there an hour. Now my car is running perfectly!!...Thanks a ton, John!!!...I so appreciate your experience and kindness!!

Sa
Review №3

SO UNPROFESSIONAL AND CARELESSTHEY ARE CARELESS:THEY BREAK THE OIL DIPSTICK WHILE DOING THEIR JOB AND EVEN DONOT LET THE CUSTOMER KNOW ABOUT IT. JUST IMAGINE AFTER THAT YOU DRIVE AND IT LEAKS SLOWLY EVERYWHERE. THEN YOU GO SEE THE INVOICE IS FILLED UP FALSLY BY NONSENSE WORDS.SO UNPROFESSIONAL AND CARELESS

Je
Review №4

I love stopping by for a quick oil change Jon and his team are courteous, professional and honest. Ive had Jons team take care of my families cars for years. From Honda, BMW. GMC, Mercedes, Chevy and Lexus they have serviced them all. Ive sent my teens and Mom there, and know they will educate them and do a good job without taking advantage of them. Definitely a gem of a auto shop. Give them a try I bet you will be back again and again

ki
Review №5

Stoped there for oil change this evening, they were quick and right on . Also had the complimentary car wash. Lets help the local business during these tough times.

De
Review №6

Fast efficient service

vi
Review №7

Good maintainworks done for automobiles

Ra
Review №8

I was at Lube-A-Lot for an oil change on Aug 29th. The guy (with a Tattoo in his hand) who checked me in was very condescending. As per covid rules, Ive to be seated in the car while the Oil change was done. The guy made statements like just sit back and relax, dont run me over while pulling to the station, follow the instructions. You pay $49.99+tax for a conventional oil change and they list a bunch of services as completed in the receipt, which were not even worked on. I would have driven-off before even pulling to the Oil change station, just that I was in a rush to be else where and noticed that the oil level was low right before I started to drive.

Da
Review №9

Great service, Justin was very knowledgeable. Awesome prices, friendly people. Ill go back for sure.

Br
Review №10

John and the whole staff were awesome! Lots of auto knowledge, explanations on needed vehicle maintenance, and very quick service. Thanks yall!!

Kr
Review №11

This is my go to spot. Honestly, it all started with me wanting lube-a-lot to appear on my bank statements. But I definitely found my main man, John. He is trustworthy and full of knowledge. He has gotten me fantastic prices and fit me in last minute. I went to other places nearby and didnt get near the same genuine results.

Ra
Review №12

Great people and good at their job!

Pa
Review №13

Always the best service, every single time I go. Highly recommended

Lu
Review №14

Went for an oil change and was charged for 5W30 quality oil, I watched them open a new box of 5w20 oil and use it rather than the 5W30 I was charged for, Im not very confrontational but this was a sad experience for me

Ch
Review №15

Fast & courteous service.

An
Review №16

I used to go here but my office moved so I stopped but the last time I went they forgot to put the cap back on when I got an oil change so oil got all over my engine and my car smelled. 1 mistake no big deal, it could have gone much worse. But a few weeks ago I sent my sister there to get an oil change and they forgot to tighten the oil filter enough and it leaked all over. Hopefully no permanent damage.

Da
Review №17

Quick easy oil changes and Engine air and cabin filter only took 15 minutes to change.

Fl
Review №18

I got my oil changed here for cheaper than I thought! The owner took great care of me and my car and made me feel like I was getting a VIP oil change. They also hooked me up with a hot drink while I waited for my oil change. Thanks Lube-A-Lot! Im the guy with the PA license plate. Yes, Im also new in town!

Jo
Review №19

Quick service, in and out in 15 minutes as we got there right when it opened. Complimentary car wash with oil change.

Ga
Review №20

They are always lube me right!

Ch
Review №21

Great customer service and clean work

Mo
Review №22

EDIT:Was mislead by another lube shop and left a bad review. Went to repair the issue myself and saw that there was no problem. Ive updated my rating, real review below.Came in without an appointment and was seen promptly. Work performed properly, and you get a free automatic car wash.

Ju
Review №23

Did not vacuum interior but say complete on invoice. Did not reset the indicators. I am not even sure if they actually changed the oil! Should have stood in front and monitored what they are doing.

P
Review №24

They said they topped off fluids but they forgot to I know because I watched them and also found that my power steering was extremely low. I wont trust them again. not to friendly they are all very young. I got a free car wash and a gas station is right there thats convenient . thats what the second star is for on my rating.

Ар
Review №25

Being rude and no service

I.
Review №26

Fast, reliable honest! No appointment needed, first come first serve, in addition to oil change other auto-mechanic services offered.

Ju
Review №27

Expensive oil change for full synthetic (over $100) and they forgot to vacuum the interior even though it says it was completed on the printout receipt. Enjoyed the free car wash and coupon discount.

Jo
Review №28

I have been going to this place for over a year now. 4 total visits for fluid top off and oil changes. I have never had any issues, the employees always greeted me and asked how I have been. I went there most recently on 3 April 2015 for an oil change and everything seemed normal. I drove down to Tacoma for business and was gone for 2 weeks. I left on 19 April and 5 days into my trip, I was notified by maintenance for the hotel I was staying at that my car was leaking oil. I saw an extremely small collection of oil under the engine and didnt think much of it. 10 days into my trip I was approached by him again and he said that my puddle was now about an inch in length. The oil spill only occurred when my car was sitting still, it was not leaking during any commute that I made during my trip. I had to put at least a bottle of oil every other day to keep my oil levels up.I came home earlier today on 3 May and finally had access to a jack and other tools. I looked under my car and noticed that the oil was dripping from the drain plug. I was able to tighten it completely by hand before using a wrench to give an extra twist to ensure it was tight. I placed a rag under the drain plug to see if that was the problem and I have now been home for almost 5 hours with no additional oil spill.I called the company to raise a complaint and was only able to speak with an assistant manager and although he agreed that was a problem, he was very passive and didnt seem bothered that the technicians at his shop messed up this bad. Fortunately, I did not experience any engine issues and was able to make it back home to Bothell. I informed the assistant manager that I will not be returning to their shop and that this needs to be addressed so that this does not happen to anyone else.

An
Review №29

Very thorough and detailed as well as recommending other shops concerning my vehicles required service.

Pa
Review №30

Honest shop!

Sy
Review №31

Had a good experience, staff was friendly and proactive in looking what needs to be replaced and topping up all fluids and free car wash!!

Fr
Review №32

Wonderful place to have your oil changed.

Cr
Review №33

I was looking for a different kind of lube if ya know what I mean...

Ma
Review №34

Stay away from this place They dont know what they are doing. They try to lure you in with free car wash, is not working for me anymore.

bo
Review №35

Been going here for 16 years :) Great family!!!!

Pa
Review №36

Nice people, fast service.

Ma
Review №37

Went in today for an oil change at 8:40 am. Service hours begin at 8. No one to be found! Waited 15 minutes before leaving.

Ne
Review №38

Not impressed with this place at all I understand you need to upsell but theyre a little ridiculous also I just had my transmission serviced for a 110 and they showed me dirty transmission fluid it ridiculous theyre also very rude slow I would not recommend this place also other car wash you must use the same day weather its raining or snowing so definitely no recommendation here

ja
Review №39

In and out good service

Cl
Review №40

Exceedingly slow. Not including the time it took to actually get the vehicle into the bay, it was a 45 minute oil change with no other services.

Jo
Review №41

Fast and friendly.

Ma
Review №42

Great service!

Pa
Review №43

Great service.

Br
Review №44

Fast and friendly

Information
60 Photos
44 Comments
3.8 Rating
  • Address:20702 Bothell Everett Hwy, Bothell, WA 98012, United States
  • Site:https://papabearsautocenter.com/oil-change-service-bothell/
  • Phone:+1 425-482-6000
Categories
  • Oil change service
  • Auto repair shop
  • Brake shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:10AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • LGBTQ friendly:Yes
Similar organizations