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ZAGG at Mall of America
Mall of America, 60 E Broadway Ste 6137, Bloomington, MN 55425, United States
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ZAGG at Mall of America
Comments
Ki
Review №1

The product is wonderful! The warranty is fantastic. Marcus was kind, knowledgeable, chatty. I really enjoyed my experience!

Aa
Review №2

After owning this product on many different phones, I better write a review. This lastest, 3 times cutting the product due to difficulty with the machine, he made some adjustments and got a new one installed. Love this product it has saved many of my phones, multiple times! I will never use another screen cover.

Co
Review №3

Jacob at the mall of America location was absolutely outstanding. He made sure that my phone was looking perfect before I left and also mentioned all of the promotions that I qualify for going forward in the future. For all my needs for screen protectors for me and my family I will be going through them all of America location through Jacob

Je
Review №4

Marcus was great help at the Mall of America (2nd floor west side). I needed a screen protector for my phone. He got it placed perfectly!

Ke
Review №5

Excellent experience. Very helpful definitely coming back thank you so much!!

Sa
Review №6

Always a wonderful experience!! Workers are kind, quick, and use quality products. I’ve been getting screen protectors from them for so many years, I will continue to support this location!

Sa
Review №7

Quick service for replacing my screen and affordable! My go to when I blow up my screen protector!

Ka
Review №8

Very satisfied with my experience! Jacob was attentive to what I wanted when I got my screen protector replaced. He offered a discount for other items available and my phone was done very quickly!

Ti
Review №9

Jacob was knowledgeable and explained the differences between the 3 options for my Samsung Galaxy S21. He attached the screen protector quickly and efficiently. It looks great with no bubbles. Jacob was friendly and made it a very pleasant experience.

RA
Review №10

Great service & quick install. Kenny was very helpful & laid my protector on perfectly with no bubbles The guarantee that ZAGG offers is incredible!!! Love ZAGG. Thanks Kenny!

An
Review №11

Great experience! Jacob was very helpful & knowledgeable. We will be back.

Ch
Review №12

Convenient, quick, affordable, great customer service - all around great experiences every time!

Ad
Review №13

Nothing beats Zagg! Have been using them since Day 1 to protect my phone. Awesome product and Awesome people! Thank you!

Ch
Review №14

Marcus at Zagg MOA was very knowledgeable. He had our old screen protector off and new one on in minutes! Excellent customer service! I already recomend Zagg to everyone I know and will continue to do so. Thank you for the great experience!

Il
Review №15

They were friendly, quick and completed my transaction without any issues. Thank you so much.

De
Review №16

The guy at the stand. Marcus. Was great got the glasses on my phone and watch in less than 10mins and they look amazing. Great customer service

Yu
Review №17

Been going here for years. They are always fast, efficient, & polite! And love that my devices are protected. Never had a screen crack with the Zagg products.

Sh
Review №18

Kenny is awesome super friendly and professional and always takes care of us with replacements and shows us new products

la
Review №19

Daniel was very pleasant to work with. He gave me an option to get a better screensaver than what I was there to get. And did a great job putting it on.

Mo
Review №20

Jacob was excellent. I truly enjoyed working with him. You have a great employee in him.

Ch
Review №21

They had all the screen protectors we needed and the installation was quick and easy. Great service and selection and the warranty replacement on one of ours was easy.

An
Review №22

Great service. Extremely quick. There’s good people at this location

Xe
Review №23

Marcus and his staff done a amazing job with my screen better I have t been getting the best protection with these guys for year from Zagg keep up the great work and show what y’all are made of 👍🏽

Te
Review №24

Excellent service! Representative was very knowledgeable about the product, and kind! will buy again!

Ro
Review №25

The guy was very positive and fast. An enjoyable. experience.

Ha
Review №26

Marcus was super helpful and fast! He even helped with Starbucks locations in the mall

Mi
Review №27

Fast friendly service, the guy that helped me saw a minute flaw on the screen protector he was about to install on my phone which I wouldn’t have noticed until I got home. He grabbed another and now it’s perfect.

Jo
Review №28

He was an awesome guy, glad you have someone like him working for you!

Ta
Review №29

Marcus was very knowledgeable About the screen protectors

Ty
Review №30

He was very helpful. Offered me a better screen

Co
Review №31

This was great service when I replaced my phone screen protector!

Ma
Review №32

Marcus and Jake were awesome! Friendly Environment. Will definitely recommend them to friends!

g0
Review №33

Needed to have a shattered screen protector replaced. Person at the kiosk was super fast and very nice. Spent maybe 5 minutes total. Very satisfied with his service he gave today.

Da
Review №34

He knew what he was doing and I now know if my screen breaks I need to bring in screen to get the warranty

Ca
Review №35

Great work. It was a bit pricey, but professionally done.

Te
Review №36

Great service. Extremely quick and courteous.

Na
Review №37

Excellent customer service, quick, easy and effortless! Thank you!

Ca
Review №38

Been using Zagg for years, the customer service with today at Mall of America today was some of the best ever. Thank you for doing such a great job

Se
Review №39

I went to this location to replace a screen protector under warranty. The gentleman working the counter was excellent, and extremely helpful. I will definitely be stopping here again in the future.

Br
Review №40

Would never purchase another zagg screen protector. Upon a replacement screen protector the gentleman placed it on with a bubble. He would not fix it and told me it would go away. It never did and upon returning to get it addressed he said I needed to pay him another fee to replace it… On top of all that I live two hours away from this location. HA! I’d rather buy Amazon get 3 put it on myself for 1/4 the price and have it done right. I hate myself for spending $80 for two when I could’ve gotten three on Amazon for $10. I don’t mind paying a premium for a product with great support but this is far from it. The company will go under in no time with the employees they have.

La
Review №41

Customer Service has been nothing short of outstanding at the MOA. Our last experience was fantastic! They were knowledgeable, very friendly, attentive and skilled at applying our screen protector.

Sh
Review №42

Great service and the guy that helped was super fast and friendly. Thanks for making my experience the best.

Da
Review №43

Marcus was super professional. Great customer service

Al
Review №44

We had a wonderful experience with the gentleman at Zagg in Mall of America. He was very charming, personable, and informative!

Ju
Review №45

Great experience! Quick and easy.

da
Review №46

Marcus was fantastic. Kind service and excellent work.

je
Review №47

Ask if he could find a cover for my older phone which was a Pixel 4 I already got the wrong one from zagg.com and its a nightmare to try to return it there and he came up with a Pixel 5 that would fit my phone and it works great he installed it everything was fine his computers running a little slow but great guy and very knowledgeable about the covers

Re
Review №48

Very friendly, helpful and knowledgeable about products. Took the time to make sure my screen protector was on well, great customer service. Definitely appreciated his effort as I couldnt put my screen protector on thus I had to get a new one at the store. I love Zaggs guarantee, I only had to pay $10. Ive purchased Zagg for my last 3 phones and will again on my next phone.

Ad
Review №49

Love zagg- kiosk in moa- gentleman was very personable and quick work! Love the replacement you get with the screen protector!

Ra
Review №50

Fast, easy, and simple warranty replacement and install. Even offered a discount since they didnt carry the exact screen protector I was replacing. Glad I stopped here for assistance.

St
Review №51

Excellent and friendly customer service. The Zagg rep was very swift and neat while installing my new privacy shield.. he also explained the details of the warranty program. I highly recommend this location. Both Fast & efficient. Thanks Zagg Team!!

Kr
Review №52

Great customer service

La
Review №53

I had a great experience at Zagg today. They were very helpful and courteous! Definitely going back.

ti
Review №54

Jacob was fast and my install was perfect!

Ja
Review №55

The salesman was fast, efficient and quick on helping me. If I ever have a problem again I would go back

Br
Review №56

Very professional and super sweet. Had the screen protector replaced in minutes.

Lo
Review №57

Zagg has protected my iPhone and Apple watches for many years. They have never failed to meet expectations and frequently exceed them. Sebastian’s attention to detail today was well above and beyond expectations.

Jo
Review №58

I was there before he opened and duder hooked me up with the quickness.

Ma
Review №59

Very happy with the product so far, the guy at the store did a great job installing the shield on my phone.

Ji
Review №60

Applied fast and accurate!

Ge
Review №61

The associate at the MOA Zagg was very efficient and very friendly.

Br
Review №62

Got a warranty replacement in the time it took to pull $5 out my wallet. No bubbles! 👌🏽

Li
Review №63

Knowledgeable staff, quick service, staff was super consciousness about lense cleanliness & air pockets when replacement completing replacement of my broken Samsung s9 invishield.

am
Review №64

Was able to service us fast but my screen protector keeps bubbling and now caught dust under will have to go back for a new one

an
Review №65

Great service

an
Review №66

Sebastian T provided excellent service. He was very attentive and is great at carrying on a conversation as he works on the equipment. Thank you.

ja
Review №67

It was a great experience. I needed a new screen cover and the person not only did that, he cleaned the phone and my case. It’s like having a new phone again. Thank you!

Br
Review №68

I came to the mall just for a screen saver and have been a zagg repeat customer for several years, web says they open at ten but I soon learn nothing opens till 11 today. Its now 11:20 and no zagg employees. I will never be back, thanks for wasting my time

sc
Review №69

Great experience! Perfect and amazing customer service!!!

Mi
Review №70

Today was great, the worker was at the kiosk!Lots of times they are not😡

Ja
Review №71

Service was quick, convenient, and friendly!

jo
Review №72

Good experiences and nice services

Am
Review №73

Fast and great service!

Da
Review №74

The Mall of America Zagg outlet had a special glass cover as a replacement for my iPhone cover that was missing at other malls. In addition, the young man was friendly, efficient, and did a beautiful job of applying it. All in all, he continued our wonderful experiences with the lifetime guarantees of these high-quality Zagg products.

Vi
Review №75

The young man who helped us was very kind and quickly applied a new glass protector to my phone!

Ch
Review №76

Great service polite and did the job well

ma
Review №77

Replace screen protector, quick service

kt
Review №78

Great experience. Got my screen protector replaced in a matter of minutes.

Sh
Review №79

Best screens around!

Ti
Review №80

Very helpful and courteous

Bo
Review №81

Excellent and knowledgeable service. Was quickly done and cost effective

Ar
Review №82

They put on my screen protector better than I ever could. Also, its a really good deal to have them replace it when I inevitably break it! Really appreciate their service!

Sh
Review №83

Worse experience ever!!! Be aware, the product they were selling is very LOW quality. My sister in law bought the screen protector for her iPhone in July. She had paid $64. Few months later, she started noticing there were some cracks on her screen protector. So she brought it back to the MOA location where she purchased at. And hoping they would replace a new one for her. But they want to charge her extra $10 for replacing a new one. First of all, a good quality screen protector shouldn’t start cracking within few months. Second, she wasn’t informed that she needs to pay extra for defective product. This is such a rip-off!!! The manager attitude is so bad and rude. We will never go back.

Jo
Review №84

Great service; great value!

Ji
Review №85

Fast, professional, friendly.

Ja
Review №86

Quick, easy and well done.

Er
Review №87

Fast replacement of my warranty screen protector. Installation and payment took just a minute. A++++

Ka
Review №88

Weve gone here multiple times and they never seem to have our protectors to replace the ones on our devices. It always takes multiple trips in order to get all of our devices new screen protectors. Would definitely recommend calling before you drive all the way out here. I also got an expensive shield on my new Galaxy S10 from here, But I didnt like a black edges that cut off part of my screen, and was not happy with the shield. When I went back 4 days later to ask if I could get a less expensive cover because I was not 100% satisfied with the cover, I was told that I would just have to buy a new one. Be careful, they do not honor their satisfaction guarantee!!

Ja
Review №89

Quick fix to a cracked screen!

Ja
Review №90

Horrible products and a horrible service. NEVER gets installed properly I always have to end up coming back within a month. The management is trash. This holds for every one of their Minnesota locations. Waste of money over exaggerated product potential. DO NOT RECOMMEND. Take my advice and get yourself a Bodyguard or something.

Br
Review №91

I trust nothing else to protect my devices. All of my families phones, watches, iPads and now my Sony camera have had screen protectors put on here.

La
Review №92

Great customer service thanks a lot

De
Review №93

Fast service! Excellent customer service.

Gu
Review №94

I got there at the last minute to close and the guy help me out. Thanks

Ki
Review №95

Friendly and helpful service!!

Je
Review №96

We were at the kiosk a few weeks ago & they were out of screen protectors for the iPhone 12. Came back tonight, store hours say open until 7pm but there’s no one here & non one answers the phone.

T
Review №97

I had a great experience with this locations manager, not only was she extremely knowledgeable, she was happy to go out of her way and educate me on proper care and let me know the case I bought for my Note8 is so tight fitting on the corners it wont let the elite glass fit properly. I highly recommended this product and location for customer service excellence.

Je
Review №98

Great service.

Je
Review №99

Horrible service. The employee was late to open the stand. Very rude to customers. When asked to speak to the manager she said in front of the customer you can be my manager because this girl is wanting to know the same thing I already told her. Per the employee I was told last time that they dont need the broken case and it was on file. Nonetheless was charged full price when product was under warranty.

Eu
Review №100

Been waiting for a while on the counter and no one shows up but in the app it says there open who knows

Information
18 Photos
100 Comments
3.8 Rating
  • Address:Mall of America, 60 E Broadway Ste 6137, Bloomington, MN 55425, United States
  • Site:https://zagg.com/us/en_us/mall-of-america-mn
  • Phone:+1 651-955-3308
Categories
  • Cell phone accessory store
  • Cell phone store
  • Electronics repair shop
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
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