Lindsay and Traci Helped me find a replacement part for one that I had bought there years ago. They both spent time with me looking for the part and were awesome to work with. They found the part for me and it is now ordered!
Friday Aug.13, 10:46, no one came out of their office to help, we only heard a hello from a distance. I expected better customer service.
Remodeling our bathroom so we stopped in today. We were in there for about 15 or 20 minutes. Two people were at their desks and we walked around looking and talking about the displays but not on person acknowledged that we were there. We finally just left. Needles to say we wont be returning.
Bought my washer and dryer here.Amazing family owned business with an immaculate showroom. The parts counter staff is friendly and full of knowledge as well.
In this time of Covid pandemic our essential refrigerator decided to quit. We contacted Lee Supply on Tuesday afternoon. Lindsay worked with us to identify just the model we needed. She worked with the delivery crew who were fully booked and scheduled our delivery for the next day. The manager Stephen personally delivered our new model the first thing Wednesday morning so that we would not lose any food items. We are delighted with the spacious refrigerator and especially with the customer service. Everyone I spoke with was kind and efficient.
My refrigerator broke after 20 years, after being disappointed by the big box stores I went to Lees. Lindsay went well out of her way to help us because refrigerators are on back order, she found one, it was delivered and installed within 3 business days. The guys that brought it were great, helpful and friendly. I will definitely recommend them, thanks again.
Best of the best. Our kitchen extension hose was broken and we were looking for a replacement hose. Went to Menards, Lowe’s and several local plumbing stores with no luck. One store recommended Lees and we finally came here. We just bought the house with no knowledge of which brand of the faucet we are using. They helped us finding the brand (with their knowledge of all popular brands! OMG) and we finally figured out and bought the replacement. Amazing service, super patient and helpful staff, fast shipment.Some tips for finding the right part:It is highly possible that all your faucets come from the same brand. So if you can’t find the brand, check your other faucets’ brand. And to find the right part, try to check if any part contains a serial number. For my case, we found a little number on the hose clip, which helped us finally find the right hose.
Tracy was very helpful and professional.We needed glass doors for our newly installed shower.She recommended someone to install them and we where very satisfied with her recommendation.
We have been working with Tracy to design our kitchen and master bathroom and we highly recommend her! She is extremely knowledgeable on current trends and designs.
The people at Lee Supply are knowledgeable, courteous, and have always given me all the time needed to address my concern.
Customer Service sucks here and in Indy.
Product was several weeks later than promised. Toilet lids were wrong and they were suppose to call when product came in it did not. Likely will not go back.
Doesnt treat local community with respect
Great service, very helpful.