Never saw an employee to help me on the entire floor. I needed to view a registry & could not find anyone to assist with that.Eventually pulled it up on my phone & located an item. I noticed a slightly larger & better Pyrex set than was being requested. No price on package or label on the shelf to help me decide if this was a better value.Big Now Hiring banner in the window...that is obvious to anyone shopping in the store.

Quality products. Employees are not helpful. They do not even look at you.

We had terrific service from the employee Zach F! He was helpful and asked us how our day was. Will definitely be back due to the wonderful service!

Well organized store. Lots to look at. Prices are a little high for my budget, so Id usually choose to shop elsewhere. But they have a great selection.

Absolutely amazing experience today. I accidentally grabbed the wrong pressure cooker as they were closing. Noticed when I got to my car however they still let me on 15 minutes past closing to let me exchange and get the right product. So thankful and grateful for them ❤️

Lacking a lot of stock, pricing has definitely greatly increased

I went to this location to purchase items off a wedding registry. I have shopped at Bed Bath & Beyond before but this was my first time at this location. I wasn’t able to find everything at the store, so bought what I was able to and planned to purchase the rest online, which wasn’t a big deal. The issue started as I was checking out. I had pulled up the registry information and code on my phone to be scanned. I asked the cashier about it as I had never purchased using their registry before. I was immediately scolded because apparently I should have printed off the barcode online and brought it into the store, according to the cashier. I was also scolded because I didn’t tell her quickly enough that everything was on the registry (I bought ~6 items), so she had to rescan some items. I checked the barcode that she scanned at the store from the registry she printed and compared it to my phone. They were the same. Very poor customer service and training. Will not be returning to this location.

Went there for towels. Now in a new (smaller) area. Sparse offerings Didnt have what I wanted. And the sheets - same problem. The manager I spoke with didnt seem too optimistic about when another shipment would be in. I cant believe all the Bed Bath & Beyond are in dire straits.If so they need to change their name.

Great coupons selection sales and deals!!! Very helpful staff and especially the store manager!!! Will be back soon!!!

I like all the great choices of merchandise but are so many things not marked and can never find anyone to ask questions. Im handicapped so it is not easy to do so much walking to find someone or walking to find the price checker. I am glad they stopped trying to push products on us when you check out. Good choice.

I have been a patron of BB&B for years, in particular, its Bloomington, MN location. I am aware that its parent company is experiencing financial difficulties, has closed some brick & mortar stores. Amidst these difficulties, the morale of employees seems unchanged. Excellent service, wide variety of products. 5 stars!!!

The store itself a bit difficult to get to as its in the back corner of the shopping area.Once inside, the selections are plentiful! Especially their cooking aids (pots, pans, utensils, etc.) and coffee makers and coffee itself.The store is actually bigger than it looks, so theres plenty to checkout and explore.The reason for four stars is that each time Ive gone in and purchased something, it takes at least ten minutes to checkout. Theres never enough cashiers. It doesnt matter what day or time of day.I hope this helps out. Cheers.

We LOVE Bed Bath & Beyond! They have some unique items, now and then, a variety of price points, and every location weve shopped at has extremely helpful and sweet staff!Of course, they dont have everything, but no business does. However, they will let customers use expired coupons! No other business, that I am aware of, honors expired coupons, in full. This is but one reason we continue to shop here. Well always check here, first, for items were looking for.

I was looking for a folding card table and I found one at Bed Bath and Beyond. I paid online and picked it up at the store.I saw several things that I might have liked to buy, but beware! if youve recently lost your job due to the pandemic: their prices are out of your league. They certainly were out of mine.

Very helpful staff. Everyone was so nice and helpful. This store is so clean.

Its ok. Not enough staff. Disorganized. Product was laying all over. Definably not gonna be a place I frequent.Searched and searched and couldnt find the beyond section.

We like this store. Its nice & clean. People are friendly,helpful & nice. We enjoy shopping there. ⭐⭐⭐⭐⭐

Don’t use this location for curbside! Doing you a favor from wasting your time! First of all I waited outside for 10 minutes for the tracker to say call an associate because order is “taking longer than expected” nobody picked up the phone. Then I go inside and wait another 10 minutes in line because there was a long line and only 3 cashiers that were slow. When I got to the counter I showed my pickup barcode (the system claims no code found) I told the cashier and while pointed at my curbside pickup order saying I’m sure that’s my order right there on the counter and the girl helping me ran to the back to look and it wasn’t there. I pointed to my order again that I literally can see the paper has DA on it for my last name and she looks and still seems confused and had to ask another cashier if it’s okay to give it to me.... Umm that’s my order ? The other cashier said hmm it looks like they’re outside and pointed outside. I am right here!? I even said I’m here to pick up my order since nobody came and didn’t even get an apology for my inconvenience. You can see on the pickup slip who’s name is on it. I am just annoyed because it looked like nobody was even monitoring the curbside pick up option.Don’t have curbside as an option if there’s nobody checking or getting alerts that there’s a car waiting for curbside. I usually never shop here anyways because it’s never good service and I will for sure never return again. You should reconsider removing curbside if it’s so disorganized and not even an valid timely option. I stood in line for a while and there was literally nobody going outside to deliver orders curbside because there were other cars waiting. It might smell good in there but not worth the bad service. I did notice there was some type of leader or whoever standing there just watching the cashiers so if they got time to lean then they got time to look to see if there’s any curb sides waiting! Disappointed but not surprised at all. Bed, bath, and beyond annoying.

Nice selection and lots of stuff

1st time at this location. I cant say it was great, but subpar with others Ive been too. Like many other retailers their stocked seemed rather sparse.

Found everything I went there for....

3 cashiers and the check out line that goes through the store, the lines probably 30 deep and growing.

Was unable to find any staff for help, but finally was able to locate product on my own

Great options at great prices. Even better deals when you sign up for their saving program.

Every interaction I’ve had with this location, and the company in general, has been awful. Today is 3 strikes in a row and you’re out.I ordered online for in store pickup, and half my order was canceled (no notification). I called to cancel the other half so I wasn’t driving for a $10 item and they told me that’s not possible. I just have to wait 5 days and not pick it up, then they’ll process my refund for the whole order. Soooo keep my money for 2 weeks just before Christmas when I need it.

Very messy last time I was there. Not great selection, but not too bad. Average home store.

Compared to other locations this over is fairly well stocked. Check out however was very slow.

This store is a little on the messy side, and the staff could be more friendly and helpful. Whenever I need help, theres no one around.

My wife and mom came in to the SouthTown store today to buy a few things. They looked around for help and eventually found a couple employees talking at a register in back. They asked for help and after being ignored for a while. The sales person said the item wasnt available in store and when asked about mail to store informed them they should just order it online and have it mailed home (not what they were asking about). When my wife and mother went up to pay for other items the cashier was not terribly helpful and didnt provide correct change. When asked for the missing dollar she replied casually and slowly I will have to call a manager she did and eventually the manager came up walking slowly and without concern. The cashier then crumpled up the receipt without looking to see what it was despite being asked for it. The whole experience was pretty bad. They went to Kohls next and were greeted by people who actually cared about the customers and they purchased items there instead of BB&B website. Can you guess where we will check first for items next time? In this time of Covid politeness and helpfulness is important if a store plans to remain viable. Most customers wont take the time to mention their experience they just dont come back. My wife used to love this store because of the service...

Ordered curb side, showed up tapped button to notify them I am here, it did not submit online so I had to call in to let them know. They guy came out with the wrong item. I asked if he could return it and said yes went inside store came back only to tell me I’d have to come in for return because they need my order number. Got inside he asked for number but then said it’s ok I got it right here as he is looking at slip order. Horrible curb side !!!

Normally we have a pretty good experience at this store but on this trip we were there to pick up the KitchenAid ice cream maker and they are very hard to find these days. Showed there was one available when we looked online and sure enough when we got there we did find it! However it was obvious that it was a return. The box was all banged up and once I opened it I could see that there had been no attempt to clean or put anything back together. It still actually had ice cream stains from the previous persons use... gross. So needless to say very disappointed and would have expected better from the store to clean up and make sure that any return thats put back on the floor is up to par for people to purchase and/or its clearly stated to be a return or has been discounted for that reason.

I worked at BBB and the way this place operates compared to my store is disappointing. Its hard to find help and when you do its hard to keep them. They have a lot of young boys working there and they are never knowledgeable about the products even though they are suppose to take classes to become educated about them. They also do not offer free in store shipping unless you press hard enough. (I could just order it myself if that were the case) Also, and this is a comment on the company as a whole, but why sell a trash can that requires a certain bag and then discontinue the bag. Lastly, anytime I order an item online the item doesnt even ship until after it is suppose to DELIVERED. I thought it was a one time thing but nope. I can see now why business has dropped so drastically.

I had a really great experience going here with my wife. Id like to give a special shout out to Mark, one of the workers on the floor. It was my first time buying pots and pans and he was able to provide expert advice that showed a lot of experience and knowledge, even providing answers that I couldnt find after searching online for over an hour.

Although prices are steep it is worth it.

In an attempt to support retail I ordered my vacuum from this location for pickup. I had to go into the store even though they said I could have it delivered to my vehicle. It took four people 30minutes to figure out they screwed something else. All while I waited 20feet from a pile of the very vacuum I ordered. Do not go to this location. It is worth the drive to any other store. Or, order it through amazon at a cheaper price and have it delivered to your address.

Staff are so helpful. Found everything I needed and then some.

Great people, clean, decent selection

Good place to shop. Affordable. Well organized. Friendly service.

Nothing there I could use

Date of Visit: 10/31/2018 approx. 10:30AM - Rating a 2/5 stars purely for the treatment I received from the Wedding Registry sales associate, Summer. Summer was incredibly overbearing, wouldnt listen to us, and was very pushy. We kept asking to give us the scanner, we didnt need her to escort us throughout the store and show us all her favorite items, but she kept just saying, Oh let me show you this! and Oh, lets now go look at this! We found it incredibly irritating. Further, when we went to leave, she made us review our registry with her while she critiqued each item and asked us why we added that item, or why we didnt add a different item. Again, we found this irritating. FINALLY, when we were done, she couldnt get the printer to print the registry; we told her multiple times that we do not need a paper copy. Again, we waited for 30-35 minutes for her to get the printer up and running. The store itself was clean and organized (except for the bedding, which they were doing a re-set on) and the other sales associates I encountered while scanning my items for the registry were helpful, kind, and pleasant. In sum, if youre looking for a 2-3 hour registry experience, visit Summer. For us, we wanted a quick in-scan-out experience. We only scanned for approximately 20 minutes...the rest of the time was spent trying to get Summer away from us.

Terrible service. I will not return

I went to the store to buy towels and a few things to try making my own sourdough. Not much of a shopper, I tend to zip in and out of stores getting right down to business. I found this store to be laid out really well. The baking stuff was just to the left of the entrance. I could not find a large enough glass jar for my pickling so Mark at the service desk in back was kind enough to order it for me.Then I noticed a CO2 cannister and he explained how that machine makes fizzy water which my grandson really loves to drink. I keep hauling bottles from Trader Joes so instead I got a fizz maker and he helped me choose. In the end we found a couple of more things to make both bread and pickles which I had not even thought of.The towels were near the exit and by then I had filled a basket of stuff, all useful. Great experience and very thought help. Thank you, Mark.Olga

Everyone was extremely friendly and helpful to me. I was able to get a beautiful shower curtain that really pulled my bathroom together. The shower curtain that I wanted was on display and associate went the extra mile by taking it off the display when she couldnt find it in the bins. Great place to shop.

I ordered online with an in store pick up. I went through the pick up line by the cashiers to get my item. Then I was asked to go back to the check out line and wait. What? I was JUST there with a cashier... now I have to wait for... ANOTHER cashier? Should have immediately checked out. Train your people Bed Bath & Beyond!

My shopping experience that was great I found everything I need it dawned on me that since covid-19 certain things you cant get like the Egyptian cotton towels so that was sad when I went to check out one of the ladies a older Caucasian lady was very disrespectful to me in my company but we did talk to a manager everything was an overall success

They have some good deals

I tried calling to see if they had a product in stock at their store before heading out, the first line of callers didn’t know what they were doing.Once they transferred me to the right place the guy hung up. I called again, she didn’t know how to transfer me, and kept answering the same line I was on. After the fourth pick up she finally transferred my call and then the line disconnected.I’m screaming, it’s the funniest thing 🙄. I’ll try target or something.

Too crowded when I went, but I love the sales

Theyre dated

I heard that Kohls and Bed Bath and Beyond stopped carrying My Pillow because Mike Lyndell shared his beliefs about the election.

Service is slipping a little lately, hopefully with the COVID vaccine things will get back to normal

Excellent place to shop as always. Such a plethora of items at good prices. Large clearance area full of good be buys. Customer service guy was super helpful and they ship free to your home if the item is out of stock.

Had what we were looking for and we had a 20% off coupon.

Amazing store!!!! I love this place.

Nice clean place to shop.

Wont accept more than one coupon

Now who just dosent love their candles/products!? I ask you...? The staff @ any seem always friendly and top of the line.

Great place to look for any sort of home goods you could possibly need.There are so many products stacked so high that it can be overwhelming.The staff here are very friendly and knowledgeable.Make sure to check the mail or their website to make sure you get coupons before you go.They also price-match, so if you do find a retailer with a better price, worry not!

We went in to create our wedding registry and Mark the store manager was AMAZING! He was super knowledgeable and helped answer our questions. He was also very paitent with us. I also appreciated that he gave us our space to make decisions too but was always there when we needed him. Overall it was a great experience much better than I expected it to be.

What happened to Bed Bath &Beyond??? They have lost their identity!BB&B had an iconic identity...like Kleenex or Ketchup...their name stood for something remarkable! The Beyond meant Egyptian cotton, beautiful quality sheets, towels, kitchen utensils that rivaled the gourmet stores...this is where we came to see what the new patio look was...this is where my 20 and 30 something friends registered for weddings. BUT NOT ANYMORE.This is Bed Bath & Beneath you.I am not going to walk past 5 rows of junk food and 10 rows of band aids to buy a special chair.BB&B should be completing with World Market, Pier One, Homegoods, or Kirklands. If they wanted to go Beyond...they should ho Big...like Z Gallery.Now they look like Walgreens. Not my cup of tea. Sorry. There is nothing Beyond anymore.

Love the selection and quality, I think the prices are high on some things. But we continue to shop here because its overall a good store to shop at. They have just about everything you could want for Bed,Bath, Kitchen and Beyond.

Store is completely redone and is amazing! They have everything! The usual things found at BB&B but now more.

This place arouses me, with their deep... deep... discounts. They offer the best clearance pricing, but B, B & B is so flexible and accommodating, that they allow me to put my coupons in there along with the discounts already in there. There arent many stores that can handle both, two on one. We always say lets go down to the Freak in the Bed, Bath & waaaaay Beyond. The store that you dont bring home to mother.

Overwhelming so big, didnt have what we were looking for and need to watch what youre buying. Most can be found for less at other places. Have just about everything and more though.

Good selection. Safe environment

Very nicely remodeled and organized. I enjoy shopping here. They have good quality products.

The staff was very helpful in finding some things for me. Always shop here with a 20% discount because they have good deals with coupons. Yankee Candle selection is great as well and much cheaper than other stores. Some of their kitchen, bathroom and bedrooms are higher than some others. Plenty of parking within the shopping center.

The place is an absolute mess, probably because theyre extremely understaffed. I also saw management treating the employees like dogs. The prices are great, but the shopping experience is anything but.

Nice new changes in the store. You will like the new look and the friendly people that work there.

Went in to buy 3 things talked to 5 employees. Found a single soy candle under a sign said 50% off $27. They didnt have other 2 items I needed. I went to the front ask if it was in fact 50% off. Clerk said No. I said Looking around it appears 1/4 of this store is a 50% off clearance. This was one of 3 candles left on a 2 shelf display with a clearance sign 50% off. I would like to check with a manager to confirm that it should not be a clearance items . Clerk #2 piped up, no its not a clearance item. Really, the employee in back said we wont be carrying these in the store anymore. I again ask if I could confirm this with a manager. 5th person walked up, not a manager and said no discount. I wont be returning to this BBB.

Very helpful staff walked me over to what I was looking for, and when they had only one of the sale item I wanted, they ordered one more, honoured the sale price and shipped it free

Love the 20% of one item coupon they seem to have every week. Join their Club (for free) and they will frequently text it to you!

Love this place

The store itself has an enormous inventory and almost all home furnishing/kitchenware/cleaning items and more can be found here and the displays are very attractive. However, the service is very hit or miss. I purchased a vacuum cleaner and they offered to price match their online price, which was nice. They also offered a store coupon, which was even better. The issue is that I noticed that some employees were newer and noticeably in training. Their supervisor was extremely busy and irate, which made for a tense situation when checking items out. Supervisors should not be raising their voices to employees in front of customers or being terse with their language. It makes the customer uncomfortable. I may also add, do check the expiry date of the food items you purchase here, I purchased some Raspberry Cookies that were a MONTH overdue.

Great store. Has a bit of everything .Very nice items. Also, personel is very helpful .

This was the closest place that had crystal clear aloe gel. I called ahead of time to see if they had any as the website said they did but then one second later said they didnt. They saved a bottle for me thank goodness, they only had one left. Very nice staff and store too.

How does anybody walk out of this place without buying something there is too many choices too many possibilities Im only giving it 4 stars because when I went in there they were doing construction and moving everything around and it was far more confusing I was bumping into too many people that didnt know where they were going. but the workers so kind and friendly they knew exactly what was going on.

Found the rug and towels I needed, andEmployees were helpful and friendly

Great close out deals! I got a 5 x 7 area rug for 45 bux. They r closin down, huge discounts!!!

Great selection of products. The space is a bit cramped and the floor staff is very non-personable. The cashier staff however are very friendly and helpful

I really love the makeover at this store, so much to look at. I love how there are more options of things and more check out lanes which they needed badly. I will be back again.

Used my monthly 20% off coupon on a $75 item for the dorm room. Also spent another $100 on more stuff for the dorm. I am always happy with my purchases from this chain of stores.

Good selection and well kept store. Staff a bit clueless. Lines can be slow, especially with returns or exchanges.

More than one can imagine under one roof. Clean, organized store. Friendly, knowledgeable staff. I recommend this establishment.

No staff around to assist. Very empty shelves kind of looked like they were going out of business. Only 1 cash register open & about 8 people in line. Offering $200 hiring bonus but that doesnt appear to be helping them hire and retain a staff.

The new renovation looks amazing! The addition of the one of a kind, food, and health and beauty areas is great!

With 20% off every purchase, Ive saved a ton of money while supplying my 2 Airbnb rental units. Great selection of household goods!

The store looks beautiful now after remodeling. Customer service is great too!

Just decided to get stuff. I went on Email to to get 20% off.There was ABSOLUTELY No way I could a Coupon on google. It says its there but NOTHING showed up !

Redesign does not flow well, understaffed, and poorly stocked. Will not be returning. Disapointing.

Everyone is so very nice and helpful. Always enjoy visiting and finding needed items.

We have always been very happy with the quality after everything weve gotten at Bed Bath & Beyond.

I found very nice sheets here ar a fair price!! Thank you!!

Didnt have exactly what I was looking for but had great helping looking.

Had the kitchen item I was looking for. Decent prices good selection. Friendly staff.

One of my Favorite places like my dream land and you will find everything you expected

Almost anything you want. Plan to spend some time! So much to see 😊

Not much I can say about this place if you have already been to a BB&B. You pretty much know what to expect.

They have some good stuff. The 20% coupons are nice. Sometimes it can be a little junky and the sheets and towels are of questionable quality.

You can find here really good deal, especially with 20% coupon.